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Porsche Southpoint
122 Kentington Dr, Durham, NC 27713, United States
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Porsche Southpoint
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Yu
Review №1

I had a very good purchasing experience with Mr. Roy, and Mr. Ian helped me for the delivery of the vehicle, they are very friendly and helpful. They listen to my needs, answer my questions, and they are accommodating. I found out there is a rock chip on my windshield right when the vehicle is delivered, and Mr. Roy helped me to negotiate to the factory multiple times, and said it can be replaced for free. Thank you Mr. Roy and Porsche Southpoint, truly the best Porsche dealership in North Carolina.

Jo
Review №2

It began as a dream, a dream Roy helped make a reality. From start to finish he was there for me. I was expecting to just purchase a car but left with a feeling of having a new friend and being apart of the Porsche family. Porsche makes it feel as if the car is being built exclusively for you. We put together all the options we wanted and Roy was always there to answer questions. He worked securing the car and making sure all the options we selected were included. We communicated by text and he was always responsive, even on his days off. Porsche Southpoint made the delivery day so memorable, preparing a room for my family to be there on this special day.Thank you Roy and Woody for helping, and being a part of this wonderful journey. Also wanted to mention Zain and Jim on the service side. They are the reason why I decided to purchase some extra packages...Needless to say, I highly recommend working with Porsche Southpoint team.

Ed
Review №3

I bought a beautiful car from Joshua Bloom over at Porsche Southpoint. He made it an awesome experience and I would definitely buy with him again. He kept all of his promises and made me and very happy customer. Thanks Joshua and Porsche.

Mo
Review №4

It was a pleasure to work with Roy. He was easy to get hold of even during his days off. He arranged to have my car shipped from North Carolina to Connecticut hassle free. The finance department was awesome as well. They had buying online down to a science. All paperwork came timely and were accurate. I would highly recommend this dealership.

Be
Review №5

I had a very pleasant experience here. Manny was super friendly, professional, and made me feel welcomed immediately. In addition, I appreciated that he actively came to greet me, making me a coffee while we talked about what I was looking for. He was also very knowledgeable, a walking Porsche encyclopedia. The facilities are beautiful as well, and the entire place is clean and sleek. 10/10 would shop here again.

Me
Review №6

This has to be the best car buying experience I have ever had. I have purchased many cars and been to many luxury vehicle car dealerships but this was leaps and bounds above anything I have ever encountered. I visited Porsche Southpoint in June not sure what I wanted to buy and that’s when I met Roy Roth. He was excellent. He took the time to figure out what I was looking forward and helped me find the perfect vehicle. I got my vehicle a few days ago. I am so happy with my new Porsche Macan and I am glad that I met Roy Roth. I would recommend him to any one looking for a knowledgeable, thorough and just all around excellent sales person in a heartbeat. I don’t know why I waited so long to get my first Porsche but I know this will not be my last!

Ju
Review №7

This was the best car buying experience I’ve ever had. I came to this dealership on July 10 looking for a 20/21 Cayenne. I walked around the lot, and didn’t see anything I wanted. I was a little frustrated because I’ve been to a few Porsche dealerships in NC without any luck. I had the pleasure of meeting Roy Roth, and omg he’s an angel. He showed me a few Cayenne’s on the lot, but I didn’t see anything I wanted. I was ready to leave, but Roy said come inside and let’s see what I can find for you. Roy got on his computer and he found the 2020 Cayenne I imagined. Immediately when I saw the car on his computer screen I knew it was the one. I told Roy that’s it and I want it! I’ve never been to a dealership where someone went above & beyond to find the perfect car for me. If I could give Roy a million stars I would. He’s been a joy and pleasure to work with. I’ll definitely be doing business with Roy again. Once again thanks Roy you’re the man.

Ke
Review №8

I bought my Spyder at Porsche Southpoint. Everyone was fantastic. Super responsive, super helpful, super friendly and most importantly, they can deliver! Edwin is awesome! He is a busy guy because he is really good at what he does and is in demand! If you are looking for a Porsche, talk to Edwin!

Ba
Review №9

Roy and Colleen were awesome. Our search for a specific vehicle led us 3 1/2 hours from home. Roy assured us the trip to Porsche Southpoint would be worth the drive. When we arrived everything was exactly as both Roy and Colleen had promised. Glad we made the trip, and feel fortunate to partner with Roy and Colleen in the purchase of our vehicle!!

Co
Review №10

One of the best new vehicle buying experience I have had,my sales associate Gary Hamilton and Porsche Southpoint went above and beyond to ensure I was getting what I wanted,if you looking to purchase a Porsche look no further Porsche Southpoint and Gary Hamilton will make sure you get what you want.

V
Review №11

Today I had THE BEST buying experiences ever.ROY ROTH is the best! From the test drive, the car education, to the paperwork, he was phenomenal. Everyone at Southpoint Porsche is fantastic. I’m definitely going to purchase all of my Porsche’s with Roy and Southpoint Porsche.

Jo
Review №12

We had the honor of working with Ian - I was traveling for work and my Wife told me that she had met the best salesperson. When I returned and met Ian, I had to totally agree. We purchased a 2019 Range Rover Sport from Porsche Southpoint and while the car was not Ians primary level of expertise... he answered every question and found the answers if he did not know them. He was truly a consummate professional that made our car buying experience the BEST EVER.

Th
Review №13

Zain is the best service advisor I have ever worked with. Jim is the best mechanic and will take the time to explain what he did to your car and educate you about it. The 2 of them are the reason to have your car serviced at Porsche of Southpoint. Edwin and Woody will take care of you on the sales side. I highly recommend you ask for these folks as the will take care of you and make you feel special.

Ha
Review №14

Had a wonderful experience at Southpoint Porsche and am very happy with my Macan purchase! Josh Bloom was my agent and he went the extra mile in finding the exact car I was looking for. Communication was great and I was updated frequently while waiting the couple of weeks for the arrival of my vehicle. Would highly recommend! Thanks Josh

Wi
Review №15

Porsche Southpoint deserves six stars at a minimum. Our first Porsche and Ian McNeil our brand representative listened so well to what we were looking for and lead us wisely through the process. If there was ever a question, Ian enlisted his team to help, all the way to the General Manager.From the moment we walked into Southpoint Porsche to the day we drove our Porsche off the lot, everyone, could not have been more delightful and helpful. HIGHLY RECOMMEND. Thank you Southpoint Porsche Center.

br
Review №16

Have been browsing to purchase my next toy, and my obsession with Porsche led me to Southpoint. Worked with Emmanuel who was phenomenal. Very knowledgeable on all models, their options, and which one would suit my needs. He listened, was very professional, and he was able to narrow down some options for me. Next thing to do is pull the trigger on it! Highly recommend both Southpoint and Emmanuel if you love Porsches as much as I do!

Da
Review №17

Excellent at resolving any issues. Great to work with.

Em
Review №18

I took my car in for my oil change, and the shop foreman Kyle spoke to me personally to let me know my brakes were in need of a change. He replaced them himself, and they feel great. I appreciated his honesty, and the fact he came out and spoke to me personally.

Ha
Review №19

Awesome service. These folks really cater to the customer and handle all requests. When there is an issue, they work hard to solve it. Fantastic experience.

Jo
Review №20

My experience with Southpoint service has been Top Notch and nothing less then amazing. Ed and Zane are the perfect team. They work together perfectly and clearly enjoy it. This meant so much to me because I’ve never been to any dealership where relationships were built. Ed in service is my point of contact and he has been amazing in his responses and in the expert care of my vehicle. I feel comfortable having them maintain my special auto. I know they treat it in the same manor that I treat it. Thank you!!!!

Aj
Review №21

I love the experience I had at the dealership. It was my first time and absolutely enjoyed the experience. The service time was able to squeeze me in the same day I reached out. The customer service was immaculate. They finished the service job before the estimated completion time. I would give it all stars but I did not receive the complete service that was advertised. Other than that one hiccup, my experience was pretty good.

An
Review №22

I had such a great experience! The staff was very friendly and most importantly patient! I worked with Manny, who demonstrated genuine interest in my car needs, he was knowledgeable and committed to bringing me the best value!

Sa
Review №23

Porsche Southpoint was an absolute delight to work with in addressing my windshield replacement. From the initial estimate provided for my insurance to completing the work in record time, Ed was on top of every step. His proactive communication made me feel comfortable and confident, reducing stress throughout the process. I am very happy with the end result and quick turn around time. I look forward to going back to Porsche Southpoint with future service needs for my Cayenne. Thank you so much, Ed and team!

Ro
Review №24

I set up the appointment online and got immediate confirmation. The staff was extremely courteous and waiting area is very nice. The work was done promptly and I was on my way. I will be using this dealership for all my state inspections.

Bi
Review №25

The reviews are legit - Porsche Southpoint is fantastic. Ive purchased several vehicles from dealers in the Washington DC metro area, and not once was the experience handled as smoothly and professionally as Josh and Colleen handled my 100% remote Porsche purchase. When Im in the market again, theres no question Ill reach out to Josh and Porsche Southpoint wherever I happen to be located at the time. Whether youre in the Durham, NC area or live hundreds of miles away as I do, Porsche Southpoint deserves your business. Theyve earned mine!

Th
Review №26

Simple process from reservation to check-in to shuttle service to check-out. I just moved to the area from Seattle and am impressed with the level of service. Ed and Zane understand customer service very well and provide a great customer experience.

Ma
Review №27

Overall, very good experience. Some difficulty making appointment...went to My Porsche site which worked fine. Immediate reception at appointment time, and excellent attention to detail on what I wanted done to the car. Car was ready when promised. Very expensive, but thats all Porsche dealers.Parts dept. was also very good to deal with.

Jo
Review №28

My experience at this dealership was top notch! I was treated really professionally and all my questions were quickly answered. I bought a Subaru cross trek and they made a rookie car buyer feel right at home.

Ja
Review №29

Kim and Colleen went above and beyond for my car buying experience. They made sure I was always updated on the progress of my purchase and answered all questions I had. If anyone is looking for a Porsche (I am even located all the way in Minnesota) I highly recommend checking them out for your purchasing needs and highly recommend Kim and Colleen. Thanks again!

Je
Review №30

Amazing experience. I bought a used RAM 1500 and everything was just as I expected when I got there. They had all the paperwork started and ready for me. Very different experience buying from a dealership like this as compared to the usual Dodge dealership. Already recommended to all my friends and family.

Ja
Review №31

Best place to buy a Porshe! Dean was most helpful with our transaction and Roy gives the best test drives. Couldn’t be happier. This dealership rocks it’s a great place to buy your dream car.

De
Review №32

Upon requesting more information via Auto Trader, I received a call from the dealership and the process was seamless. My brand new Porsche Macon S is parked in my garage now. This was by far the most painless and completely virtual experience we’ve ever had with purchasing a vehicle. Once we decided the vehicle was right for us, the paperwork was overnighted, we signed and notarized it and had it ready when the vehicle was delivered to our door step in Atlanta, GA. Many thanks to Eddie, Tony, Colleen and the Porsche Southpoint Dealership for making this such a seamless process. Their knowledge, professionalism, and responsiveness ensured everything was first time right. We will never go into any other car dealership again where you have to sit and wait, negotiate and spend at least a half day, in hopes of maybe walking away with a vehicle. We have found our new car dealer home in Porsche Southpoint, Durham, NC!

Ro
Review №33

Great team to work with. Ian and Josh were both excellent with getting my transaction done in short time frame. Awesome cars, great service, and a great dealership.

sh
Review №34

Kim Smith was great! My experience at Porsche Southpoint was wonderful. He took the time to make sure we knew as much about the car as possible! Even though we were purchasing a used car, he took the time to research it before we even arrived at the dealership. He walked us around the car and pointed out things to look for in any future purchase as well. I would highly recommend him!

Sc
Review №35

Joshua Bloom did an Super AwesomeJob. Made a deal from out of state. Car was 100% as represented. Thank you Josh.

sa
Review №36

Purchased and serviced several Porsche’s at Porsche Southpoint. Best customer service there is; specifically Edwin. Lifelong customer and would not look anywhere else.

IR
Review №37

We were in the process of changing our car, it had been 8 years. We looked at BMW, MB, Lexus, and other brands in the same car category. We worked primarily with Josh Bloom. He was patient with us through the process. We had returned more than twice or so to drive the car.Southpoint was great through the process. I had one issue regarding the paint/interior protection, but time will tell how they will manage the problem if it comes up. Hopefully, it does not come up.Buy without hesitation. Edwin, the manager, was easy to talk to and loves to talk cars.Thank you for the Macan and hopefully will be back in the future!

An
Review №38

Not one to post reviews but my experience with Porsche Southpoint has been the best of any car buying experience. Josh was my salesman (great personality) and from the beginning he was patient, knowledgeable & very professional. I was very undecided and he took the time to go over all options & builds with me. He kept me updated frequently on incoming vehicles / photos and specs. He really helped me to narrow down choices and eventually go with the beautiful cayenne coupe GTS and I could not be happier. Every step from start to finish was seamless and enjoyable. I am a Porsche girl for life now & will always be doing business with Josh and Porsche Southpoint!

Ch
Review №39

I bought my cayenne in 2017 and it’s the most fun car I’ve ever had!!! While I’m sure any Porsche dealer would do you right, my dealer will always be Southpoint. I had a great buying experience with Woody! I’ve chosen to do all of my service with the dealer (worry free) and both Shane and Zain take great care of me each time I go. From the cappuccino to the loaner cars, this place gives first class service!

Mi
Review №40

The team at Porsche Southpoint is phenomenal. Ian was incredibly helpful during the entire process of choosing and purchasing a vehicle. He was always quick to respond to any inquiries I had, and he was very patient when delays on my end occurred. I highly recommend Ian and the rest of the team at Porsche Southpoint to anyone looking for a great vehicle purchasing experience. You will not be disappointed!

Tr
Review №41

My experience at this Porsche dealership was awesome. I’m a novice when it comes to Porsche and Rob gave me a tour and knowledge of the Porsche legacy. I will most definitely be back to buy a Porsche and will be looking forward to building a Relationship with these guys.

Jo
Review №42

I bought a 2014 Mercedes Benz GL 350 blue tech diesel. Customer service was excellent and I am very happy with my vehicle. Southpoint Porsche even delivered my vehicle to me 4 hours away in Columbia, SC. Southpoint will go the extra mile to achieve customer satisfaction.

Br
Review №43

We were fortunate enough to work with Roy at the Southpoint Porsche dealership. He made the process painless, answered all of our questions, and took care of our needs/wants. Theres a reason why this location is #1 in the country & Roy is a major part of that! I will only buy my Porsches in this location. Thank you Roy!

Za
Review №44

Fantastic car buying experience! Edwin and team were very communicative every step of the way, and Porsche tracking on new builds is an absolutely class leading experience.The cherry on top you ask? The 992 911 is an absolute beast of a machine, and I am now a Porsche guy for life!Thanks again to the whole Porsche Southpoint team, it is clear why they are the #1 Porsche dealership in the country! Keep up the good work guys!

Se
Review №45

Our Brand Ambassador, Ian, was a pleasure to work with and helped ensure a smooth buying experience from start to finish. I highly recommend this dealer.

Mi
Review №46

Top notch service department. Very thorough in explaining all maintenance and they take their time to answer all of your questions. Ed Prandi is a great service advisor! I have complete confidence in the Porsche Southpoint team.

Br
Review №47

Ian, my salesman, was amazing during my sale. Colleen, the finance woman, was just as amazing. They were so helpful with all of my needs and experience.

Ma
Review №48

Hendrick made it easy to test and ultimately purchase our first Porsche.Worth the drive if theyre not your closest dealer.

De
Review №49

I started my journey with Porsche Southpoint long before I bought my car. I was lucky enough to meet Edwin at an event right after I drove a friend’s 2016 GT4. I spent the next 2 years chatting with the Southpoint team and waiting for all the milestones, getting an allocation, selecting the color, picking all the options, choosing the delivery experience. That’s not where our conversations ended.This wasn’t just transactional, it’s resulted in some great friendships with great people and car enthusiasts. We have shared stories, whiskey, recipes, sent pics of cars we see around town and been top of the list to share the news of kids being born (congrats Edwin!). When you walk into a dealership you don’t typically expect to build relationships and friendships that last for years, and this is what makes Porsche Southpoint stand out.You want to work with people you trust especially with such a big purchase. As an enthusiast, getting the chance to buy a Porsche is a bucket list achievement and it’s made so much better when working with great people that are knowledgeable, diligent, help you make the right choices, and you can trust. I’m really glad that I met Edwin, Woody and Dean to help me navigate the journey and for making every step easy and exciting.Edwin and I would text back and forth about the best options for the car, debated color combos, debated interior features and even made last minute changes to make sure the car was perfect. The entire time the team made sure every request was taken care of even the things I thought would be a long shot.We decided to do a PEC delivery in Atlanta (Porsche Experience Center) and worked with the Southpoint team to plan the experience from the travel to Atlanta, to the tour of the PEC, the delivery experience, track time at the PEC, and an epic road trip back to Raleigh.In Atlanta we met Kathy and Melvin at the PEC where they took us through Porsche history, the racing heritage, took us through the heritage center to have a private tour of some of the most special cars in Porsches racing history, then spent 90 minutes on the track exploring all of the vehicle dynamics through all of the Porsche performance modules. The kick plate was a lot of fun.After collection day we didn’t just jump on the freeway and head to Durham. Nope. The team at Southpoint worked out a much better plan for the GT4’s first trip. Instead of going east, we headed north on US-19 and started on a trip to hit the very best driving roads and mountain passes in Georgia, Tennessee and North Carolina. The next week took us through Six Gap in Georgia with a stop off at Wolf Mountain Winery, the Historic Tapoco Lodge, the tail of the dragon, the Moonshiner, The Cherohala Skyway, Fontana lake, the Blueridge parkway, Asheville NC, Grandfather Mountain, Little Switzerland, Blowing Rock, US-221. The absolute best roads and greatest views you could have for an epic road trip with a bucket list car.Once we got back to Raleigh/Durham the car went to Porsche Southpoint where Ed Prandi got the car in for an inspection, a track inspection and even another delivery with the team (and pictures of course)Life is too short to drive boring cars. So buy the cars that make you look back at them after you press the lock button. From Macans to GT2s, buy them from experts you can trust at Porsche Southpoint. Thanks team, can’t wait to buy the next one.Update:After 6-months of ownership the positive experience has continued to include the entire service team. While the car hasnt actually require any trips to the service bay for any issues, it has gone back for oil changes and to replace a tire that I picked up a nail in. Ive been working with Ed Prandi whos been great. The nail was almost a major issue as the team discovered it a day before I was going on a road trip. Ed and the team went out of the way to not only find the nail, but to hunt for the exact replacement, source it and get on the car before the trip and saved the day. I trust this team to give me great advice and keep the car in peak condition.

gr
Review №50

They had me out of the service department in under two hours for 20K mile service plus NC inspection.Pricey though.Ed was my service attendant and was very courteous and responsive.

Jo
Review №51

The service delivered by Porsche of South Point is FANTASTIC!!!!!!!!!!!!PERFECT.Eddie and Zane the service managers are always very helpful to find a convenient time for an appointment, as well as always picking up and dropping off my car. The technicians perform the services flawlessly, with a very detailed description of what was done, I look forward to servicing in the future, and a multi point checklist of the current condition of the most common wear items.But best of all is the teamwork, experience and drive for excellence. They look perfection in the eye to see if it blinks. Service goes out of there way every single time I have issues big or small, to make sure that both my vehicle and myself are happy.The service department represents the Porsche brand to perfection. Thank you for changing the norm of everyday dealerships. My wife and I will always come back. Thanks again.

DJ
Review №52

This service visit was a nightmare. I hate to leave a bad review but they changed the ready-by date 7 times!! This had my anxiety sky high. I had to contact the GM to get any help. Can you imagine that happening to you? They werent even apologetic. They simply claimed theyve never had to fix a convertible top before, which is extremely hard to believe. However, ultimately, the car was sent off site to fix it! a 2-day estimated fix took 2 visits and 3 weeks. It still doesnt work right, almost impossible to get it to close; and they didnt even put the effort in to put things back correctly, so I have to go back again. Its mindboggling theyd treat a customer like this - - in fact no dealership has done me like this but Ive purchased many vehicles (including from Hendrick owned operations). I feel hated vs. feeling appreciated. They did wash the vehicle and put gas in it for no charge but this was an extremely difficult and antagonizing experience that I will not soon forget.

Lu
Review №53

I bought new Macan from Porsche Southpoint. Josh is wonderful, helping and worked around quickly so I could buy my desirable car. Truly recommended.

Jo
Review №54

First time I have purchased a vehicle through a website I couldn’t of asked for a better experience. Mowing that I was purchasing a luxury sports car, I wanted to work with a Reputable brand that dealt with cars of this nature. They did not disappoint. Pictures, videos, walk arounds all helped confirm I was working with the right dealership.

Ge
Review №55

Had a great experience buying my 2016 Chevy truck. Mr. Kim Smith was super helpful, funny, and an overall great guy. He helped tremendously throughout the purchase and made us feel very welcome. We knew he had our best interest at heart! Glad we got him as our sales rep! Thanks Kim and Porsche Southpoint.

Ja
Review №56

...another great visit to Porsche of Southpoint...a double pleasure...routine service with great folks and a walk thru the showroom while waiting and get to see a new 911 GT3...what could be better!

Di
Review №57

Great salesman (Gary H.), I could not have asked for a more knowledgeable, polite and helpful person. The whole experience was smooth, even down to the signing of thepaperwork.

D
Review №58

Seamless pickup and delivery. All details covered. Very professional. Thanks Edwin, Colleen and Kevin!!

Je
Review №59

Porsche Southpoint is AMAZING!! My car needed a few things looked at and they went above and beyond in customer service! They were great in calling me and letting me know where they were at in the process. They are so friendly and happy to help whenever I called them! I am so impressed with them. Ed and Zain were great to work with. I love my car but above that, I love that if I need my car looked at, I know they will help me and be honest and fair. Thanks you guys for giving me piece of mind and getting my car running smooth! 5 star experience.

Da
Review №60

From the very beginning, my experience at Porsche Southpoint, and specifically with salesperson Kim Smith, was enjoyable and satisfying. Mr. Smiths approach of availability, honesty, thoroughness, and respect is not often found in the world of used car sales. He took me on a safety inspection of my used car purchase which I had never seen before. Because of the care he took, I felt confident my purchase was an excellent decision. I would not hesitate to recommend him and his dealership to anyone!

do
Review №61

My dealings with Porsche Southpoint deep back to 2016. They always did a good job with my 911 Turbo.This week my interaction with them was not very good. I tried to find the phone number for the corporate headquarters but was not able to see it on their website. I wanted to tell the Hendricks Automotive Group manager about my experience.I booked an appointment 6-17-21 with their service department. It was confirmed by their Porsche Certified Service Advisor via text to leave my car and pick up a loaner. When I arrived they did not have an appointment for my vehicle nor did they have a loaner. The advisor that I was dealing with was not there.The car was misfiring due to failing ignition coils. This was going to make it difficult for me to drive back home. The advisor working that day said I would have to book a new appointment and he could not help me.On the way home I called Leith Porsche in Cary. They said to bring the car over and they could do the service the next day. They did not have a loaner car on short notice but they offered me a ride home. After completing the service the next day they had someone come to my house and pick me up. The fixed the problem with ease.I am leaving 2 stars because the Porsche Southpoint staff have always treated me with respect. In order to take the car to them I had to take time off work. When I arrived they were not able to help me. I believe that it’s unprofessional to confirm an appointment and not fulfill the clients needs when they show up. I will be glad to furnish all my email and text messages if they will be helpful to the dealership. I was also looking into purchasing a Turbo S they had in inventory but no longer really interested.

Ka
Review №62

I had an amazing used car buying experience at Porsche Southpoint! Kim Smith was courteous, respectful, knowledgeable, and honest. He spent a great deal of time educating me about what to look for when evaluating a used vehicle and generally making me feel comfortable. I had been shopping for a used Audi for some time and found the exact car I was looking for at a fair price on their website. Kim responded to my email immediately and was waiting for me when I arrived at the dealership. Although I was not in the market for the high end cars he usually sells, Kim treated me as though I was one of his most affluent customers. I have purchased several new and used cars in the past but this was the best experience I have ever had at a car dealership, by far. I highly recommend them.

To
Review №63

Josh Bloom is an extremely knowledgeable and helpful sales associate. He made the decision to purchase the 2021 Macan easy. Highly recommend Porsche Southpoint and Josh Bloom.

Ja
Review №64

In the market to buy a car soon and stopped by Porsche Southpoint while visiting family in NC.Greeted by Vicki with some great customer service! Made us feel welcome and struck up a conversation about us visiting the area.Looked around at a few Macans and cayennes and had a nice gentleman offer to answer any questions or give us a test drive.Very very pleasant experience and next trip down I will absolutely purchase through them and drive my new car back home!

Jo
Review №65

Seemless transaction . Car was delivered to me within 2 days of striking a deal . Josh was timely on negotiations and Colleen wrapped everything up nice and smooth . Would buy from again .

St
Review №66

I recently visited Porsche Southpoint while killing time in the area with a friend and was admiring some of the cars in the shop when Gary in sales approached me and asked if he could help me with anything. We talked over an hour and I was impressed with the facilities and his expansive knowledge of the brand. Most impressively he didnt seem to judge us on age, appearance, or previous Porsche experience. He answered all our questions and never pressured us to do anything other than talk about our dream cars. I may not be able to afford a new one right now, but ill be back to build my dream car with Gary when my budget allows. Thank you for showing me what I was missing at Leith and Foreign Cars Italia.

Pe
Review №67

This was the worst experience Ive ever had. The service manager Ray completely changed my views on this place. He automatically came off as unprofessional and tried to intimidate me into buying services I didnt need. Completely unacceptable and horrible experience.

To
Review №68

The MOST upfront, honest, professional and courteous service Ive experienced at a dealership service department! Ed Was Phenomenal! Thank you for taking extra care of my Porsche and giving Superior service!

Jo
Review №69

Zain and the service team does an excellent job. Had rear tires that were replaced last minute on Saturday with an oil service. By Tuesday one of the new tires had a slow leak. Called Zain and he had me in and out in 30 minutes to replace the tire with the defect. Great customer service!!!

Ro
Review №70

This was my first experience buying a vehicle sight-unseen over the internet (seeing that I live in Chicago) and feel super-fortunate to have landed in Gary H.s capable hands. His knowledge, demeanor, and most importantly, honesty, set me at ease right from the start.Between Woody in finance and Mike who handled vehicle transport logistics, I feel like I lucked into the perfect team.This is exactly how car-buying should be and I couldnt be happier with the result. Thank you Southpoint! Im going for a drive...

Ya
Review №71

Amazingly fast and efficient service!Beautiful location

Ra
Review №72

Roy is the absolute best! The process was quicker and easier than I expected! He had everything prepared for me from beginning to end! Any issues I had, he addressed them immediately. The entire staff was extremely helpful and friendly. Best dealership experience yet!

Ro
Review №73

Great service by Shane in giving me a quick and pleasant ride home when I unexpectedly needed to leave my car for the day. Thank you.

Wa
Review №74

We just took delivery of our first Porsche, a 2021 Boxster. Roy Roth was our Porsche Ambassador. He took great care of us during the entire process, as did Woody the financial manager. Our test rides were great, and Roy even drove out to our house to take my wife for a drive. The car was custom ordered from the factory. Although it took several months, the car came in almost a month early. Roy kept us updated the whole time. When it arrived, he took some great photos of it coming off the truck at the dealer. The entire process was excellent. Even after we drove it home, Roy was available to answer several questions we had after his initial briefing at the dealership. This was a great experience all around, and we are very pleased! Thanks!

St
Review №75

I came to Porsche Southpoint after doing my research about the different dealerships. I met with Josh and helped me narrow between the Cayenne Hybrid and the Taycan. After going above and beyond with going over the benefits of an electric vehicle it made sense to my lifestyle to go with the Taycan. Josh helped me with the configuration as I decided to build one. Thank you Josh and Porsche Southpoint.

Ri
Review №76

My husband and I wanted to come in and drive the Panamera. We really had no intentions of buying a car that day. We were introduced to Ian Mcneil who was very friendly and knowledgeable. He told us all about the car and our options. Once coming in to the showroom we fell in love with the Taycan. He was very patient to show it to us and answer all of our questions. A few hours later we were driving hike our new Taycan. Ian and the rest of the sales team were wonderful to work with. I would highly recommend anyone to come to Southpoint and visit this wonderful group. We are beyond happy with our car and sales experience. Thank you Ian!!

Bo
Review №77

I am a first time Porsche buyer. As a first time Porsche buyer (and a younger guy), I was nervous, hearing stories about bad dealership experiences on Rennlist and other Porsche forums. I never had interaction with Porsche Southpoint prior to this, apart from visiting a couple cars and coffee events after placing my deposit. I first placed a deposit on a 718 GT4 in 2017, when the rumors of the car started appearing. This was done via Tom Roos, who has since retired. Tom was incredibly responsive and patient with me and a straight shooter. I felt like he took me under his wing and he loved just sitting and chatting about Porsche, his experience with the brand over the years, and teaching me everything I wanted to know. If he didnt know an answer, he would reach out to Porsche directly and get the answer. He told me that Porsche Southpoint sticks to the list and to not worry about an allocation given my place in line, as they got enough 981 GT4s to cover (4th). Being an enthusiast himself and a past President of the local PCA chapter, I didnt doubt him for a second.When Tom retired in 2019, he transferred me to Edwin Kratzat. Somehow, Edwin is even more incredible than Tom. Shortly after the transfer, Edwin and I walked through my build, he got me an allocation (November 2019) and we finalized it. He walked me through European Delivery options, PEC delivery options, logistics, etc. He made sure I knew when each of the build events were so I didnt miss a build lock in case I wanted to make some changes. He loved the options I selected and was glad I wasnt getting a boring color! Every step of the way, Edwin would always be available should there be any questions. Edwin made sure that I was always taken care of and he valued my time whenever I went to the dealership to chat. He made sure he was available and could spend as much time as I wanted with me. Hed always text me pictures of new cars they got (like a Heritage Speedster) and I appreciated that personal touch. It didnt feel like I was talking to a salesman, but my friend. I truly feel if I backed out of the purchase, he would still treat me as a friend.When COVID happened, I was still in a place to purchase the vehicle, so I did. Southpoint gave me a fair value on my trade (BMW M2) that alleviated the need for me to try to sell a car during COVID, for not much more money than a private party. They brought paperwork to me to do a porch signing and stayed as long as I needed to review everything.There was some confusion about my PEC Atlanta delivery due to COVID. There was some back and forth with Porsche about all cars getting routed to the dealer instead and a voucher to do the driving experience given. This posed a problem for me, namely that I set up a PPF appointment in Atlanta and put down a deposit I didnt want to lose. Edwin offered to pay for shipping the car down to Atlanta out of his own pocket. If thats not customer service, I dont know what is. Luckily it worked out that cars in transit were still going to Atlanta and PEC was able to open, but still. I was blown away. It would have cost him nearly $800 to do that (via Reliable Carriers) and he was more than happy to do that to make sure I was satisfied.After picking up the car at PEC Atlanta, Edwin has continued to stay in touch to make sure Im satisfied. I reach out if I have questions and hes always quick to respond. Based on my experience with Southpoint, and specifically Edwin, they have a customer for life. I look forward to my lifetime journey with Porsche. I also look forward to getting my next Porsche from Edwin (come on GT4RS!) and I know the experience will be just as great as the first time. Theres a reason they are a premier dealer, and the customer service is definitely some of the best Ive received across all industries. If youre local, you owe it to yourself to at least give Edwin a call. He will do absolutely everything he can to take care of you.

Mi
Review №78

Porsche Southpoint Service is the Service Department all other dealerships should aspire have... they set the bar... they go above and beyond to ensure your comfort while you wait or get you in a loaner or will pick you up and drop you off where you need to go. Ed Prandi, specifically, is such a nice guy... always smiling, great at solving issues by going out of his way to ensure that you don’t need to go out of yours, and keeps you well informed the whole time. Plus, he’s really pretty.

Sa
Review №79

This has been the very best car buying experience ever! All the salesmen at Hendrick are exceptionally helpful but one really stands out at Porsche- Ian McNeill. He was quiet during the test drive so I could really get a feel for the performance!! Thanks Ian, Sam, Woody and Steve. Hendrick’s elite group!

Ki
Review №80

Ian and Kevin at the Southpoint Hendrick Porsche were super helpful identifying the right car for my father and delivering the vehicle during this time of inventory shortage. We are very pleased with the car, the dealership, and the people there.

Li
Review №81

I just bought a 2020 Porsche Macan and I am loving it! I had the best experience at Porsche Southpoint. I went in trying to decide between two cars and they made it an easy decision. I worked with Roy Roth who was very helpful and knowledgeable. He wanted to give me the Porsche Experience and took me on a test drive that sealed the deal. He showed me how well the car handled and how fun it was to drive. He was very patient while I called my husband and told him I wanted to buy a car that night. Roy went over everything with him over the phone, staying past closing, and I put down a deposit. He even sent me a picture of the car all shiny and waiting for me, the morning I was going to pick it up. He took time to go over all of the features in the car and helped me set up my phone and other settings specifically for me. I highly recommend Porsche Southpoint and Roy Roth. They made the process very easy and actually fun!

Mi
Review №82

The two gentlemen with whom my wife and I dealt when we purchased our new Macan Turbo were Edwin Kratzat and Ian McNeill. Both were first rate and worked diligently to provide us with the smoothest buying experience possible.

Jo
Review №83

Zain and Ed were incredible the last visit. My car needed a minor service but they managed to get me in asap. Even with the current upgrades to the building my car still managed to get completed on time. The service managers and mechanics were amazing. 5 stars...........We will come back for Ed and Zain.

Di
Review №84

The dealership did a great job handling my purchase. The challenge was inspecting a used vehicle that wasnt legally ready for sale yet, but we worked around it, they held onto it until a test drive could take place, and made the entire process about as painless as possible. With the co-title holder 2 hours away and unable to travel, the dealership sent a driver to get the paperwork signed and returned faster than we could have done it by overnight mailing it back and forth. The vehicle was fully detailed and filled with a tank of gas before pickup, in addition to having an oil change and two tires replaced. Big thank you to Gary Hamilton and Ian McNeill!

Gr
Review №85

If you’re in the market for a Porsche, talk to Josh Bloom at Southpoint. He answered all my questions on the spot and set everything up quick, while providing consistent updates.

Ha
Review №86

I had a wonderful experience at Porsche Southpoint. Kim (sale rep) spent hours with me helping me find my perfect vehicle including test driving 3 cars. The process was not rushed and Kim was extremely helpful from start to finish.

je
Review №87

Very Friendly staff, everyone from the GM to the lot attendant showed the upmost respect for us.My 5th time into this dealership and they practice social distancing and make you feel very safe. I recommend this dealership to anyone looking to buy a car

Jo
Review №88

I was just working on an extension at the back of the building... I do hafta assume that a Porsche place is nice, though!!

St
Review №89

We were going out of town and realized I had a nail in my tire. Porsche Southpoint fixed it in no time with no appointment and at no cost. Best service bar none. We have purchased three Porsches from Kim Smith at Southpoint and every interaction feels like time spent with family. He makes sure we get exactly what we, know how to operate each car and drive off smiling.

Jo
Review №90

Dean and Roy did a fantastic job making it easy and no hassle to procure the car I was looking for. They both took the time to communicate well, were pleasant to work with and even delivered the car to Charlotte for me. I’m grateful for their time and efforts.

Br
Review №91

Purchased a 2021 992 from Southpoint Porsche. My sales Associate, Ian McNeill, was a pleasure to work with. I highly recommend both Ian & Southpoint Porsche and would not hesitate to go back to them for my next vehicle purchase.

Br
Review №92

What a pleasure it was to work with Roy Roth! It is amazing how quickly some luxury car dealerships judge people. Not Roy! Even dressed casually on a lazy afternoon, he encouraged us to come into the showroom to take a closer look at the Macon S we were interested in learning more about. Upon a quick question on availability, he knew the inventory and had a match for us to consider immediately. A short test drive and we were talking numbers. From the start, it was clear we wanted to get the best deal we could, but he never implied, as we experienced at the Jagur dealership, we needed to explore a lower priced model. We both did some give and take to make the deal work for everyone. It was the end of a long day for us all and he even suggested waiting till the next day to be refreshed, which was wonderful. We are enjoying our new car and appreciate Roy’s help in our follow-up too!

Ji
Review №93

The service delivered by Porsche South point is incredibly awesome. Ive been to multiple dealerships but the fun experience, teamwork, and knowledge were impressive.The service managers Edward and Zain are always very helpful to find a convenient time for an appointment, as well as always picking up and dropping off my car. The technicians perform the services quickly with a very detailed description of what was done, what I should look forward to servicing in the future, and a multi point checklist of the current condition of the most common wear items. Edward and Zain both go out of there way every single time I have service, to make sure that both my vehicle and myself are happy.

Ch
Review №94

Porsche Southpoint in Durham was a great experience. Thank you Roy Roth for taking care of us.

Ga
Review №95

Great service provided by Zain and Edward. I came in for a state inspection and they took my car in immediately and the technician identified I had a coolant leak. I didn’t have time for the repair. But this didn’t stop them from putting me in a new Taycan courtesy car! The technician repaired the coolant leak and also completed the major service which was overdue. I am appreciative of there urgency and most importantly professionalism. I didn’t miss a day of work because they ended up arranging a valet service and came to my house and delivered my vehicle! Many thanks.

Ni
Review №96

Great service by Ian at Porsche Southpoint. My wife loves her new Macan Turbo.

Ta
Review №97

It is always a pleasure to work with Porsche Southpoint especially Zain from the service department. I always have an outstanding experience with Zain and he is an asset to this company!!

jo
Review №98

Former client care specialist with the company and I thoroughly enjoyed my time here. Kim Smith and Eddie Kratzat are awesome, knowledgeable and exciting to work with and let the customers tell it they are the absolute best HANDS DOWN!Porsche 1st Sunday’s is a thing of beauty to see everyone come out with their families and fellowship while checking out spectacular vehicles.I appreciate my time here and the friendships made. 1st class company with 1st class people!!!!

He
Review №99

Mix up with whether I needed a loaner, when I arrived they knew I was waiting and service advisor said tech will take car back in 5 mins. Nearly 30 mins later after no movement decided to cancel appointment.No respect for customer’s time.

Cy
Review №100

Our experience was outstanding in purchasing our new 2021 Porsche Cayenne. This was largely due to the excellent support we received from Woody Clark. We dealt with Woody in purchasing our 2018 Cayenne 3 years ago. He helped us through the process of custom building our new Cayenne helping us to understand the value to us of various features After several iterations we finally decided on our custom build and woody kept us informed during the entire build and shipping process. On November 21 we arrived at his office. We first purchased our new Cayenne with his assistance followed by our son and his wife purchasing our 2018 Cayenne from the dealership following a trade-in of their Toyota Highlander. This required not only working through the purchase of our new vehicle, but carefully working through the Hendrick inspection process to make sure the purchase of our used vehicle was worry free. Bottom line is that working with a premier dealership like Southpoint along side a representative as qualified as a Woody Clark was an excellent experience. It should be noted that we live in Asheville, N.C. but chose to come to Southpoint again because of Woody Clark. Thanks for his support and assistance representing Southpoint. We look forward to continuing our relationship down the road. Jim and Cynthia Myers

Information
100 Photos
100 Comments
4.8 Rating
  • Address:122 Kentington Dr, Durham, NC 27713, United States
  • Site:https://porschesouthpoint.com/?utm_source=weblistings&utm_medium=organic&utm_campaign=hendricklocallistings
  • Phone:+1 919-897-2141
Categories
  • Auto body shop
  • Porsche dealer
  • Auto broker
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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