This place is a very nice place just had one very bad experience so my little brother and I went to Verizon so we can get a Sim remover and one of the came up to me and said what do you guys I need I ask if we could buy or get a sim remover he said we only use paper clips to remove them so ask can I get one and he refused to even give me one paper clip like what you cant give someone one paperclip you would have to be on all time low to do that like you can buy a box of paperclip for one dollar and this guy didnt want to give me a paper clip what a joke but honestly I havent had any other problems there before just like a regular Verizon

The person I talked to was very helpful an informative dont remember his name but the fat kid behind him was talking a lot of smack

Honestly the best customer service Ive ever had.

Unfortunately no one awnsered the phoneIts alright though I am trying again today . Maybe a transfer to voicemail is better than getting disconnected . Just a thought .

In switching my phones to Verizon, Jonathan did a great job! He was knowledgeable and professional. It is nice to still see that. I have nothing but good to say.

No phone in stock but still friendly and willing to help

Friendly service and took care of my needs.

My phone was dead. I went to Verizon in Dodge City, Kansas. After, I had chosen a new phone, I was telling Taylor that my husband is suffering from dementia. He had been on my plan, but was confused with the flip phone we had gotten him. I have tried various things to communicate with him, especially as he is in an assisted living facility. He has been escaping from the facility. Taylor suggested that we try Gizmo. I just got it today, because of the pandemic I am unable to see my husband. I surely hope this can work. I think how pleasant Taylor was and helpful. Maybe she has opened an area for people like my husband. Again, it was a very hopeful afternoon.

Dey take good care of u when u go in and r very helpful i was having problems with my acc and dey got it all fixed

My plan rolled over today and well lets just say their jet pack plan with either jetpack honestly is a joke they say its unlimited but dont tell you that you get throttled after 15gb and then the service is so slow you cant even play video games or barely watch Netflix with it. What a terrible idea and what a bunch of con artists to do this to paying customers.

Jamar is awesome.Exceptional customer service.

Helpful service.

Great experience; Paul had excellent customer service!

Dodge City Verizon store is my go to store for all of my cell phone needs. Had an emergency situation with two phones for business, and I was welcomed in the store by a delightful young man by the name of Jamar. He was extra helpful, very patient and a pleasure to work with! Spent extra time and went the extra mile to get me fixed up!! Also very very helpful with account information was Marquis. Very knowledgeable! Another very helpful young man was Andrew. Several things covered with my visit these young men’s teamwork made this transaction of a new phone such a pleasure!! Thanks Dodge City Verizon!! You’ve got terrific employees!!!

Andrew upgraded my phone on Monday, with excellent customer service! Had me set up and running properly on my new Moto Z2 Force with I was excited to get my hands on! A few days later I somehow locked myself out, and stopped by the store to see if he would be able to help me. After a couple of minutes I was up and running again and enjoying my phone! Couldnt ask for a better rep! Great job Andrew!!

Great rep service! Horrible Customer service at the 1-800 number. Prices on your accessories are pretty high! $39.99 for a tempered glass? Psh...

Jamar, was super helpful and fabulous to work with. He got me just what I needed as I had not had a new phone in years. Also, I had evidently not backed up any of my info or apps, etc. He worked diligently to get everything transferred to my new phone and make sure it was all exactly like I wanted it before I left the store. Will definitely go back and ask for his help again!

I went into this store about a month ago to upgrade my wifes cell phone. Marquis greeted us and asked if he could help us with anything. He explained all the phones and the features of each one. My wife chose the S8 and had been happy with it ever since. I hadnt planned on getting a phone at the time but after sitting there and discussing the phones, I decided to get the Pixel XL. Unfortunately they didnt have one in stock and Marquis said he would order one for me. Later that afternoon he contacted me and asked if Id be willing to wait for the Pixel XL 2 and told me about an LG phone that had similar features. After doing a little research on my own, I decided to get the Pixel XL 2 and had him preorder it for me. He contacted me the day the phone came in and was extremely helpful getting everything set up. I didnt feel like he was rushing me out of the store, like some of the other Verizon stores I had been in. I have never received a personalized experience like this one. When I left the store, I felt good about my purchase and will definitely be returning for any future purchases.

Roger always helps me out here. He is always a pleasure to work with.

Jamar was able to find and set both me and the wife up with really good phones and a plan that we could agree upon. He was willing to stay past his time to aid us and walked us through the process. Really good customer service.

Very pleasant experience! Everyone was very friendly and well educated on the products and services. Andrew Macias, who assisted me was very kind, thoughtful, knowledgeable, personable and made our experience with Verizon very positive! It is clear that he cares for his customers and will do the best he can to insure they are well taken care of!

They do a good job with the personnel they have. Service is on a first come first serve basis. They need a better way to keep track of who is next. Too many times someone will come in and go passed the people waiting and get waited on taken care of first.Other than that the workers are knowledgeable and extremely helpful.

I went there almost 3 weeks ago in the evening and only saw only 1 younger girl out front, then 3 guys came from the back and they must have been smoking inside!!! Smoke literally came out and one smaller guy quickly put something in his pocket.! How low of Verizon.! Anyhow, the younger girl was nice..

Marquis George went out of his way and helped me with my phone transfer and issues. He went above & beyond with his service. He was patient with me and very professional . Customer service like this will be the reason I continue to come back.

Staff is helpful and friendly. Marquis has an amazing personality. His quiet nature and sense of humor make a visit to Verizon fun and helpful. He took the time to explain everything to me and made sure I was comfortable with my new phone.

Jamar worked on my phone that I could not run the blue tooth without a static background. Set the device and now I can play my blue tooth without any hassle. Thank you so much. Such a smart guy! Great customer service!!

Marquis was very helpful and patient with teaching me the works of new phone. I enjoyed visiting with Marquis. Great service!!!!

I work next to these wonder people! I had a lot of questions about the products and services all of them all helped me with every question. I was really interested in getting a watch and with there help I think I will get one!!

Came in to Verizon about getting a new screen protect. Andrew helped me out and got it set up for me. Real friendly and great environment, greeted quickly and professionally. Highly recommend.

Jamar has great customer service he was nice and very patient with us today. We will refer everyone we know to this youngman! He was polite and knew his stuff. Thanks again Jamar!

Angelica came over and helped with fixing my phone. She and Jamar got me fixed up and out the door in a timely manner. Great customer service and team work guys!

The reps were very helpful and polite and did the best they could to give me what I needed in a courteous manner. I used to go to the Hays store and have never been happy about my time. The Verizon store in Dodge City is the only one I like to go to now

Marquis has great customer service! I came in because my phone was broken. He gave me all my different options. I was very thankful. If youre ever at that atorw go see marquis !

Jamar has been extra supportive in getting my new phone. Also with support service and follow up. He is very patient and kind

Jamar had great customer service and he helped us with all of our needs. Thank you for being so patient and nice! Grade A+

Very quick, very easy and great communication with me and customer service. I had the sales man Andrew Macias and he was very helpful and informative and did a great job through the whole process.

Jamar accommodated us so well. Answered our questions and got a smooth transaction with him. He has a great personality. Thanks Jamar!

I know its a new store. But, Ive been in several different Verizon stores and this is the worst Ive ever been to. The girl was nice. But, she really didnt know what she was doing and told me things that just were not correct. If you dont know something, just admit it. Dont try to buffalo someone. Im no expert and I knew more than she did.

Jamar helped me out, he is very knowledgeable and kept me laughing. I would recommend him to anyone. I had Great experience!

Jamar waited. While was. very busy.Great help. A,swerved all my questions. Thank

I updated my Verizon phone, Anjelica Carracci was wonderful help. She was patient while I hunted passwords and double checked information. She made sure all my questions were answered and everything transferred correctly. Anjelica is definitely an asset to your business!!

Jamar was a big help. He was very professional and dressed nice. I recommend him to everyone hes a great guy thank you Jamar!

JamarHe was very helpful and was easy to work with.Good job! I would recommend him to others .

He was very pleasant and informative. He took time to assisted me. I was very happy with service at Verizon.

Marquis is awesome!!! He makes sure that his customer is the most important person in the room. He takes the extra time to make sure everything is ok before I leave. He is number one in my book.

Marquis George was wonderful. He had helped us before we even got the new phones and was very helpful then. He was very professional.

Jamar helped me me out tremendously today. He took his time and helped me get me set up! Great customer service! I would recommend!

Jonathan took care of replacing my husbands phone with a better one, sold him an additional attachment, made sure everything was working well, and was the most patient, polite and knowledgeable salesman ever. Hold on to this guy and give him a big raise - hes a keeper!👍👍👍👍👍

Had phone problems and stopped in the Dodge City store and upgraded my iPhone. Jamar and everyone here was very helpful and answered all my questions. Great service!

Jamar has the best customer service! We ran into a little problem while trying to activate my device, and he did everything he could to help and even stayed after his shift was already done just to figure it out. Not to mention his great personality! Super content with my visit!

I was in the store on Sunday they only had 2 people working they needed 1 or 2 more people working the 2 people that were working tho were doing the best that they could and as fast as they could our salesman was very helpful and I would recommend using him his name was Jamar and it was a good experience to work with him.

Andrew was amazing!! I brought my parents in for new pho es and he got us all set up...not an easy task with us!! Very glad we came in instead of trying to set it all up ourselves!!

Christina and Jamar did a great job helping me pick out phones accessories. They have great customer service in dodge city thanks guys!

Anjelica helped me get things set up with my new phone and helped me get an SD card to save data. However; everyone was busy with a customer when I got there so there was no acknowledgement of me for almost 5 mins. A hi we will be right with you would have been appreciated.

I stopped to get the plastic screen cover replaced on my phone that I bought at this Verizon store last year. The salesman was rude and said we dont sell those anymore! If I treated my customers that way, I would be looking for a job. Terrible service. My next phone wont be coming from Verizon. I would give it zero stars but it would not let me.

Had a great experience yesterday! Andrew Macias did an excellent job to take care of me quickly so I could get back to work!!

All in all the service was amazing. Everything was accomplished that I was trying to get done. Darren guthridge really help me out!

Jamar is dressed well and had great customer service. He is highly recommended. Thanks Jamar!

Jamar was super helpful...saved the Lancaster harvest crew during this years wheat harvest...go see him for all your communication needs

Came in and got a new Zs8 ZenPad! Andrew took care of us! It was an amazing experience at the store! Highly recommend going to see him!!!

Went in and I was given completely different information so I called Verizon directly and was taken care of.

Went in there and the guy helped me solve all my cell phone issues! Didnt even know i could upgrade like that! JMarz got me a good deal.

THE PEOPLE THAT WORK HERE ARE REALLY GOOD PEOPLE THAT CAN HELP YOU WHEN YOU NEED IT .

Jamar was the nicest guy ever. Super helpful. Would do business with him again.

Paulina Duenas was so very helpful to me today!!! Thank you so much!!!!!! Marilyn Ritter

Jamar was very helpful today he was dressed nice and was very knowledgeable! Thanks for helping me out today coach Seard!

Jamar did a great job. Helped me through everything. No problems

Jamar helped us out today tremendously he got us our new moto z phones and a new galexy tablet. He is very nice come see him and get a new phone guys!

Jamar helped me me out today to fix my phone. I had great time with jamar he taught me how use my phone. He has great customer service.

Had a wonderful experience. Andrew was very helpful and explained everything very clearly!

Jamar EXCELLENT service he convinced me to come back to Verizon from AT&T good job jamar great customer service!!

Definitely miss having a corporate store. This location offered no resolution to my issues. Went with out working phone for several days bc they told me i needed a brand new phone. Im posiive they were just trying to make a sale bc in all actuallity, it was as simple as needing to replace the sim. We were able to fix this issue after corporate advised for us to go to another store location to properly replace the sim.They also sold me a faulty tablet and refused to exchange with out a restocking fee. Thankfully, verizon corporate is over looking this only being an affiliate store and working to resolve the issue and crediting me back the fee i have to pay in house to this location and replacing the default tablet. Sadly, Not the exceptional service this location was when it was still corporate. All future issues we will just deal with corporate directly.

Had a very good experience at Verizon today. Andrew Macias answered all my questions and put me on tbe best plan available. Glad i started service with Verizin today with my new LG Phone!

Jamar did a really good job! Everything went good and smooth.

Mick was really helpful and even got my candy crush moved to my new phone. Love this location!

Great service!!! Come see them!! Marquis is awesome.... he helped us out greatly.

Great service...these guys were very helpful. I will come back because of them!! :)

Had a great service from Jamar today five stars would definitely lose my phone again.

Jamar was very friendly and knowledgeable. He was also patient and customer oriented.

Jamar set me up with a heck of a good deal made sure everything was set a good before I left

Shout out to Marquis at the Verizon booth at the Missouri State Fair for fixing my phone! Supurb customer service!

I was helped by Jamar he sold me everything I needed great customer service. promote this man.

Jamar did a good job today! he has great customer service!

Jamar did a great job at answering all my questions and getting up hooked up with what I needed!

Very good service. Really nice people and good atmosphere

Jamar did a great job helping me pick out the phone and accessories I needed!

Jamar helped me with my phone and connected my bluetooth. he also got me hooked up with the magic mount for my truck. thanks jamar!

Jamar. It was a great experience. Thanks for dealing with all of the stress

I love this location after the changes! Mic was awesome and ill be back

The salesperson was very helpful in doing what I need to have done, very satisfied in the service

Jamar helped me out today and I had a great experience.

Jamar was a very good customer service rep, he was apent about 10 minuets helping us get out account and pin number. Very professional

Jamar was very helpful! Made it all very clear and answered my questions. Thanks.

Marquis was awesome and very helpful. Great service!

Jamar hooked me up, today he was great costomer service.

Jamar is helping with my phone and is doing a great to resolve my problems.great customer service!

Jamar Doe a fine job. Very helpful!

Jamar was very helpful and we got a new replacement phone for me. Jamar was very patient while we were on the phone with tech support.

They were very very helpful and very comfortable to talk to. They were very easy to talk to just the best

Nice people ❤️