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Lake Chevrolet Buick GMC
123 5th Ave NE, Devils Lake, ND 58301, United States
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Lake Chevrolet Buick GMC
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Ji
Review №1

We are repeat customers and not only is the buying experience stress free, the service after the sale is top-notch. Dave Brustad listens to our wants and needs, provides appropriate options to test drive and makes the process easy. Highly recommend!

Ha
Review №2

We had been looking for suburbans for awhile. We walked in on Saturday and test drove 3. Nikki welcomed us when we walked in and made the process so smooth and was able to help meet our needs. The third one we drove was it! It had everything we wanted in suburban for our family of 4!

Ky
Review №3

Great experience! Knowledgeable and friendly staff. Bill and Denton Heisler were great to work with. They work together to ensure that you get the best service and leave with a smile. Wayne Brandt was efficient and explained the paperwork in detail, if you don’t know what you’re getting you must be distracted by the nice showroom and accessories they offer.

An
Review №4

Had a great experience. Everyone went above and beyond to make sure that I got into the vehicle I wanted. Highly recommend.

Ra
Review №5

Nikki was so awesome to work with. She made the purchasing process of the equinox premier easy!

St
Review №6

Service was excellent. They kept me updated on the progress and fixed it fast. Washed it and cleaned the inside as well. Very satisfied.

Pa
Review №7

Kaylee always picks up and drops off my vehicles with a friendly smile! She is professional and courteous! Thank you for helping me out! Much appreciated!

je
Review №8

I was a little nervous about buying a vehicle online without seeing it but Dave made it easy. He kept me updated during the whole process. The electronic signature for signing documents was a nice touch. It was great finally meeting Dave when I picked up my new truck on Friday. He showed me around the dealership, answered my questions and completed the sale in a short time so I could get back on the road to Fargo. It was the best truck buying experience I have ever had. I already bragged about the experience I had with Lake Chevrolet to people at work. Hopefully it will push a few to check you out

De
Review №9

Shane Swenson of the Body Shop did a great job on our Acadia after it was keyed in a parking lot. Perfect job!

Ja
Review №10

Jason was awesome to work with in the quicklane. He was quick to respond to all my questions! Hunter in the main shop did awesome work on my vehicle as well! Would definitely recommend 👍

Mi
Review №11

Probable one of the best dealers I have bought from. They went through everything and werent trying to push you out to get next customer. I have bought at alot of dealers but I will be back when I need another new pickup. Thank you for taking care of me and treating me like family.

Na
Review №12

By far the best experience we have had getting a vehicle. Doug Henke was great and helped us with everything. We highly recommend

fr
Review №13

I would like to thank Zach Bounds and Aaron Geer for there great customer service and compassion. Even Marsha the driver who drove me around while waiting for my truck was great and a pleasure. Best customer service I have witnessed in years, they have a great system there that will make me come back. Thanks Lake chevy team.

Me
Review №14

I had a 2011 Kia Sorento and was looking for a new car. I worked with Dave Brustad and he was SO helpful! He answered all of my questions and made everything so easy. I now have a 2021 GMC Terrain that I LOVE!

Ca
Review №15

Everything went well and Dennis Mason was great to work with; so helpful in every way. And, my vehicle air conditioning was fixed and is working like it should. Thanks Lake Chevy and Dennis!

Er
Review №16

Aaron, the Recon Manager at Lake Chevy, approached me in a gas station and told me about a special on a new wax product that included a wash and vac. Thought I’d try it out. Who doesn’t like a good deal?Aaron picked my car up from my place of work and then delivered car right before my work day ended. It was nice and warm.I was extremely impressed with the new wax product. The outside looked amazing. When I opened the door, I was taken a bit by surprise. The inside interior looked as though it rolled off the lot. My daughter and I enjoy snacks in the car, I didn’t see a crumb. WOW! I just had to ask Aaron who did such a wonderful job.Thank you, Joe and Paul for doing such an amazing job. I highly recommend the new wax product, wash and vac at Lake Chevy in Devils Lake, ND.

ka
Review №17

Great service great people to work with. Especially Dave Brustad. Very friendly and knowledgeable.

Le
Review №18

Overall, Happy buying experience. We purchased a 2021 Suburban with the Duramax engine option from Nikki Johnson. She was very easy and pleasant to deal with. No high pressure tactics or games!! Would definitely buy from Nikki again!! Scott was more difficult to deal with on our 2013 suburban trade in as he surely knew we were a sure buy for the new Chevy so lowballed us on the trade in price. But, we guess thats just bizness and we didnt want the hassle of selling our old suburban ourselves.Andria did a very efficient job at writing it all up without pressuring us to purchase add on warranties and plans. They have some good options that we purchased as they sell themselves (e.g. extended warranty to 150k miles, tire/wheel protection etc...) without an added push by the staff to buy.The dealer had a small town feel to it without all the hustle & bustle of a big city, high pressure sales lot. Everyone was respectful throughout the whole process.P.S. Our Duramax I6 3.0 diesel gave us 28 MPG on our first 400 mile drive through NDak highways and interstate. The second filling gave us 25 MPG for 400 mile drive on shorter highway trips. The diesel engine is as quiet as our former v8 Chevy and, surprisingly, has more power AND acceleration. It doesnt even sound or feel like a diesel. Now I see why they are experimenting with Hi pressure fuel rail diesel engines on Gran Prix racecars. This new engine ROCKS!! Even better, the new chassis gives a ride as good as a Cadillac suspension...NO exaggeration! We bought it because I have a bad back and hurt when driving NDak rugged highways. NO back pain with this new ride now.THANKS Nikki J.

Ka
Review №19

I was very satisfied with my service. Great people to work with. I Wlwould highly recommend.

Ju
Review №20

Doug Henke is always well informed about the cars that we look at. Everyone was and always is very helpful and professional. Customer service is above and beyond.

Le
Review №21

Had a recall taken care of, Zach at Lake Chevrolet was very helpful, they picked up the vehicle and when completed, brought it back to me. Easy quick service!!

Mo
Review №22

Dang, deer! Came out of nowhere and annihilated my rear drivers side door. I was dreading the process of submitting everything to my insurance but Shane in the body shop took care of all of that for me. He worked with my insurance company to get the ball rolling quickly. Kevin and Jeff did an amazing job repairing my car. The door and paint job looks just like it did when I bought it brand new. I was impressed and so happy to have my little pink baby back in my garage in tip top shape. Thanks, Lake Chevy body shop. Youre the best in town!

cy
Review №23

Shane swenson did a great job getting my cadillac repaired.

Ja
Review №24

Couldnt have had a better experience. All were friendly, responsive to our needs and professional. Our sales rep was Jeremy Devier. Next time we need to buy a vehicle, well be at Lake Motor Co. at Devils Lake, NDJack and Sandi ZaleskiFargo, ND

Li
Review №25

We just purchased our third vehicle, a 2021 GMC Acadia Denali, from Dave Brustad at Lake Chevy. Top of the notch service that catered to all of our wants and needs. We will continue to be a dedicated customer of Dave Brustad and Lake Chevy!

Be
Review №26

Nikki Johnson helped us find the vehicle we wanted. She was very knowledgeable, efficient, and friendly.

Ja
Review №27

Dave Brustad was excellent through the whole process. He was very knowledgeable and professional, he did a very good job of communicating and keeping us updated on the timeline of when we could expect our new vehicle to be ready. Thank you very much!

Ku
Review №28

Outstanding service start to finish!!! I would highly recommend this dealership.

St
Review №29

I had a ceramic coating, wash & vac done on my vehicle and WOW!!!!! It is SO clean- inside and out. The guys in the detailing department did an amazing job. They even folded my coat and the blankets and emptied my little garbage can I have in my car. It makes me so happy to get into my vehicle now, and I love knowing the outside is protected, too. Worth EVERY penny. THANK YOU!!

Al
Review №30

I have a big trip coming up. So I had my oil changed in the Quick Lube bay. The employees were very courteous and completed the service in reasonable time. Also fixed a leaking tire I mentioned on arrival.

Ni
Review №31

I was telling a friend of mine about the Pointless to Wash special in our Recon department & we both decided to take advantage of it last Saturday. We were very impressed! Thanks Aaron & team, you did an awesome job!👏🏻

De
Review №32

Zack did a very professional job as service advisor. Malfunctions were repaired and you have one happy customer! Thank you.

To
Review №33

Great buying experience!! From Monique in sales, sales management, business manager, recon and body shop for install of accessories. It was seamless and I appreciate the great service. Job well done Lake Chevy!!

An
Review №34

Daughter had some tire pressure issues and a bulb out, they got her in and out quickly and solved the problem. Thanks for squeezing her in guys! Much appreciated!

La
Review №35

Dave was awesome to work with! I have no doubts about my purchase!

Sc
Review №36

Nice group to work with! Got back to me quickly with questions!

Le
Review №37

I noticed some scratches on the vehicle I purchased and contacted them. They said they would take care of them. I also told them that my brakes were squeaky. I emailed the salesperson and told them where the scratches were. Well, guess what the scratches are still there and my brakes still squeak after having my vehicle for two days. I have attempted to text and email the sales person with no response. Needless, to say I am a very unhappy customer. I guess buying local was not a good idea.

Wh
Review №38

Got a Truck here and amazing people :)

Sh
Review №39

My salesman, Dave, was great to work with. He made the sale go smoothly. Thanks.

Ke
Review №40

They always take care of my every want and need when it comes to my vehicle.

Kr
Review №41

Mo was great to work with (and I’m assuming her supervisors too as she went to them for a few things). She made me feel like I was a priority, was not pushy, was always friendly, and was always willing to go the extra mile to get me into the vehicle. My entire purchase was done via phone, text, and email! And I never once felt like I couldn’t trust them. Mo made a you tube video of the vehicle for my husband and I to watch. The Andria in finance was very friendly and explained everything very well over the phone too. The delivery driver was very friendly as well! All around great experience.

sh
Review №42

2 months ago we bought a 2010 buick enclave that was on sale, thinking it was a awesome deal, everything was wrong with it, thats why the salesman said it was so cheap, n they knew something was wrong cause not only did I have to put in thousands of my own dollars to drive it the engine n power steering both go out, before buying the vehicle I asked to purchase a extended warranty but was told that We cant not cause of the year n mileage on the vehicle...so Im stuck with a blown vehicle just sitting there, making payments....I will never do business with Lake Chevrolet or any affiliate to this dealership....If you want a vehicle go to CARVANA they were straight forward no hidden fees, they give you and extended warranty with the purchase of the vehicle and work to help you get in a vehicle of your choice with very little down...I highly recommend CARVANA to anyone....thanks CARAVANA..

Me
Review №43

Very helpful. Good personalities yet professional on the part of the staff. Thank you for your assistance.

La
Review №44

Not impressed only driving 3,000 miles of purchasing my vehicle I had to pay for a rear diff flush already and engine light is on already. I dont even have 38,000 miles on my vehicle.UPDATE!!! I WAS CONTACTED BY WAYNE GENERAL MANAGER, HE REFUNDED ME THE COST OF THE FLUSH AND ALSO TOOK CARE OF THE ENGINE LIGHT ISSUE. THANK YOU FOR MAKING THINGS RIGHT.

Da
Review №45

Dave did a great job of letting me look and break down the differences between cars.

Hu
Review №46

Everything went smoothly and the communication was excellent.

Em
Review №47

Worst customer service I have ever received. Failed to order the correct part for my vehicle 4 times and failed to call me each time the part came in. After 4 months of this I was going to receive a refund and they failed to process that either. Seems as though there intentions are to keep your money and not to provide good service.

Ga
Review №48

This is my 3rd time buying a car from Lake Motors, experience is always good

K
Review №49

Great customer service, very satisfied with the service they provide

Al
Review №50

Lake Chevrolet and Dustin Walters went above and beyond to make our car buying experience enjoyable. Dustin helped us find exactly what we were looking for and even went out of his way to come to our home after hours to help us become familiar with the technology in our Suburban and answer some questions we had! Dustin’s customer service and professionalism will keep us coming back to Lake Chevrolet!

Ri
Review №51

Great service department.

Ma
Review №52

We recently purchased a used Sierra pickup from Lake Chevy. Joe Lamb went out of his way to make the process as smooth as possible. Even going so far as to meet us halfway (we live in Colorado) to make the exchange for our trade-in vehicle. Weve purchased our last three vehicles from Joe - he always seems to have the perfect one at the perfect time. We LOVE this truck! Thanks, Joe!

De
Review №53

Car dealerships are not my favorite places. I dont understand why Ive never been able to purchase a car without spending 5 plus hours at one. The people are usually very accomidatiting, and they were here. Im happy with my purchase and feel like I got a pretty good deal.

Ja
Review №54

Cody is the guy to talk to if your in need of a new car.I have really bad credit and needed a car and heard about Cody from a friend. He was able to help me get a new car with a small down payment and he delivered it to me for free over 2 hours away! He made the whole process easy and kept me informed throughout the whole deal. He even called me a few days later to see how everything was going. I will definitely be back and will be telling everyone I know to see him!

Mi
Review №55

Great service and always willing to help out!!

Th
Review №56

Our experience with Lake Chevy was great! Dave Brustad went above and beyond to answer all of our questions even after hours and on his day off! We definitely would do business with them again! We also received help from Dustin Walters on the day of the sale. He was very patient and helpful too! Highly recommend both guys!

Ja
Review №57

Bought a new pickup from Cody Coleman, he was great to work with and made my purchase very easy considering my circumstances.I have bought many vehicles over the years and have never been treated so nicely. It felt more like dealing with a long time friend that just another salesman. I will definitely be calling Cody when its time for a new one and will certainly tell my friends and family to do the same.

Ma
Review №58

We have bought 2 pick ups from Lake and have had great service from Cody Coleman each time! Highly recommend them! They are great to work with!

Ka
Review №59

The people working there are very friendly and helpfull.

Jo
Review №60

Great service. Quick lube employees are very professional and courteous.

an
Review №61

Monique was very helpful on my search for a new pickup.

Th
Review №62

I bought a brand new Chevy Malibu with the help of Cody Coleman. I didnt think he was going to be able to help me with anything but was beyond happy to hear he could not only help me with getting a car, but a BRAND NEW ONE at that! He was amazing to work with, kept in contact though out the whole process and didnt forget about me like all the other dealers I called did. Thanks Lake Chevy and Cody for everything! I love my new car!!!

Be
Review №63

I found this dealership through my mom who recently purchased a car. I was also on the search for a new family SUV and she recommended that I speak to Cody at Lake Chevy. Best decision ever to give this dealership a call. He went above and beyond to ensure I got the vehicle I wanted at an amazing rate. Matter of fact, Ive found that all of the staff Ive dealt with are extremely helpful, friendly, and professional. I will definitely be a long time customer. The customer service is unmatched.

Kr
Review №64

I had a great experience at Lake Chevrolet. Cody worked was very helpful with getting everything done with my trade in and purchase of my new vehicle. Andria was great to work with as well. I highly recommend them!

Ra
Review №65

We are very pleased with our experience at Lake Chevy in Devils Lake. Bill and Joe were so great to work with and made the process completely painless. Joe did an excellent job explaining the ins and outs of our new vehicle and Bill helped make the paperwork process a piece of cake. They were both willing to go above and beyond for anything that we needed during the process. Thank you Lake Chevy, we are thoroughly enjoying our vehicle!

Ja
Review №66

Lake Chevy was awesome! Brandon Mathiason treated us so well while we were there. I have been to a few different Chevy dealerships and I have to say that Lake Chevy was the best! Everyone was so welcoming and pleasant. We didnt feel rushed. The best part is that I absolutely love my 2019 Equinox.

Ju
Review №67

Dave Brustad helped us into a 2019 GMC Sierra Denali. Really down to earth guy and friendly service by all members of the sales team.

Ro
Review №68

Thank you for the wonderful scratch on my center console. It looks amazing. Just what I was looking for with my oil change.

Jo
Review №69

Work was done in a timely matter!

St
Review №70

I live about 4 hours away from Lake Chevy and just recently purchased my second new to me Beautiful GMC SIERRA from LAKE CHEVY. Hats off to Cody and Wayne as they went out of their way to make sure I was well taken care of. I will buy again from this dealership. Awesome customer service. Thank you so much guys

Do
Review №71

My wife & I just got an awesome deal on an 18 Sierra. Have bought or leased all my vehicles here. Sales & Service Staff are outstanding. Doug is great to work with and really helps with the new technology.

Ha
Review №72

Just bought a car from Cody colemen a month ago and was the best experience I’ve ever had! I also needed new brakes Cody colemen And Matt Hodges where quick to get it in and fixed up all in a days notice! Best team out there for service! Thank you guys!!

Ry
Review №73

Our buying experience at Lake Chevrolet very enjoyable. The service provided by Dustin Walters exceed expectations as well. Dustin helped us find the right vehicle and even came to our home when we had questions with a particular feature. Our complete satisfaction was his top priority and it showed with the excellent service he provided.

Ph
Review №74

We just had a great experience with Joe Lamb at Lake Chevrolet helping us buy our vehicle. Instead of spending hours researching ourselves, Joe asked us what we wanted and was able to point us in the right direction and answer any questions along the way about the differences in options and features in various trim levels. Joe was patient with us and most importantly got us what we felt was a fair deal. When looking for our next vehicle we will check back with Joe first.

Jo
Review №75

We have purchased several vehicles from Dustin Walters and we ALWAYS get the red carpet treatment. Despite living several hours away we wouldnt even consider going to anyone else...which reminds me that Im about due for a new truck 😎.Our last purchase from Dustin was a certified used vehicle and recently we had an issue with a wheel bearing. We brought it to our local Chevy dealer and they reassured us that it was completely covered and that buying a certified vehicle was a smart choice! Anyway, Ill be calling you soon Dustin.

Jo
Review №76

My wife and I bought our Malibu from Cody Coleman a year ago. We drove 7 hours for an amazing deal on our used car. Its been great and we havent had any problems with it. Will definitely be back to see Cody for our next one soon.

Je
Review №77

Quick, courteous, and reasonably priced! What more could a consumer ask for!

Da
Review №78

Cody and his Team are the greatest people to work with! Made my experience easy and walked me through the whole deal! Amazing! Definitely recommend!

du
Review №79

If you are from the Lake Region or just visiting and need any vehicle maintenance, this is the place to go! Jaime and the staff are just the kind of crew you want working on your vehicle. Very thorough and knowledgeable. I am definitely a repeat customer!

Pa
Review №80

We traded in our previous vehicle on a vehicle we had looked at while purchasing a vehicle for our son while we were in Devils Lake last weekend. The staff at Lake Chevy was awesome to deal with. Andria Miller was amazing and made the paper work and process a breeze. They even brought the vehicle we purchased today all the way to Fargo and got our trade in. Third vehicle purchased there and im now a life long customer. Thank you Staff of Lake Chevy.

Mi
Review №81

Got my new Buick Encore here this summer and couldnt be happier! Everyone was so helpful with finding the best car for me, financing it with great terms, and getting me behind the wheel and on my way. This is why I depend on Lake Chevy not only when I need a new car, but also for service. I highly recommend them!

Pe
Review №82

Professional and fast service.

Ta
Review №83

We would recommend Dave Brustad to anyone as a sales consultant when purchasing a vehicle. He truly listened to what we wanted and helped us to make the decision on the right vehicle for our family. We also had a great experience with Jeremy D. and Shane S. Thank you!!!

bo
Review №84

I was in the area and was having car trouble. Their service department was able to get me in right away. The repair was very affordable. I will service my Chevy there again. The place was also very clean and the employees are very nice.

LA
Review №85

Definitely consider this dealership if your out to buy a new or used vehicle. Ive always felt communication is key in every financial transaction and I was informed every step of the way. I love my new truck and I will definitely be referring my friends and family to Lake Chevy.

Ju
Review №86

My boy Jamie helped us out to the max!!!! We went to get our oil changed and he informed us of soooo much more that we needed! This guy is the BOMB!!! I am definitely coming back to get everything he recommended because i wouldnt have caught all that on my own. you guys got one hell of a technician there. Ill see you on the next oil change and rotation bro!!!!

Je
Review №87

Jeremy & Cody were amazing to work with on our recent purchase! They made the process from start to finish easy. Very professional and eager to earn our business. Thank you!!!!

Jo
Review №88

Great service all the way around will definitely be dealing with Cody Coleman there again when it comes time to buy another vehicle.

Ve
Review №89

Had the servce department fix my air conditioning unit this past Thursday. They did a great job. The service staff is always so friendly and helpful. They take good care of their customers, the best reason to continue to go back when I need help with my vehicle.

Ru
Review №90

Friendly and Good work

We
Review №91

After my last tire rotation they didnt tighten the bolts. I ended up needing a new wheel. They admitted it was their fault and got me a new wheel at no charge. Very professional!

Ni
Review №92

I am on my 3rd vehicle purchase with Lake Chevy and they have went above and beyond to satisfy all my needs in a vehicle from a truck to handle our house remodels, to a college daily driver for my step son at the right price and specs. The salesman Brandon Mathiason and finance manager Andria Miller are AMAZING!

Ke
Review №93

I have had nothing but great experiences at Lake Chevy. Jamie and all of the service team are always very informative and helpful. I wouldn’t want to take my vehicle anywhere else!

De
Review №94

Great service and friendly people

Au
Review №95

Jamie in the Service Department was a great help with my oil change and upcoming service appointments. He took the time to explain what needed to be done and when and then worked out the details for everything.

Ty
Review №96

Joe Lamb has sold me three vehicles at Lake Chevy in Devils Lake, ND. Everytime it has been a smooth and easy experience! This guy is trustworthy and fun to work with. Get your next vehicle from him.

na
Review №97

Bill Heisler and his sales team sold me a great Malibu! The selection was awesome and I love my sporty new ride! Great price closed the deal for us!

Ta
Review №98

My husband and I bought a 2013 Acadia. Brandon Mathiason was our salesman and he worked hard to get us approved for a loan. Brandon was very friendly and communication was great throughout the process! We will definitely go back to buy our next vehicle!

Mo
Review №99

Had a great experience working with Bill Heisler and Joe Lamb on the purchase of our new vehicle. Very easy and friendly to talk to and deal with! Highly recommend!

Jo
Review №100

This is the only place Ill take my vehicle. Great customer service great atmosphere. They take good care of my car.

Information
24 Photos
100 Comments
4.6 Rating
  • Address:123 5th Ave NE, Devils Lake, ND 58301, United States
  • Site:http://lakechevy.com/
  • Phone:+1 701-662-4017
Categories
  • Auto body shop
  • Car dealer
  • Auto repair shop
  • Car detailing service
  • Car leasing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Health & safety
  • Appointment required:Yes
Highlights
  • Veteran-Led:Yes
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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