Rich Rhoades came out today to give us an estimate on replacement windows. Our experience was excellent from start to finish. Rich was knowledgeable, personable and professional, and was able to help us make the best decisions in terms of color and window options. Were excited for the installation of what look to be superior windows.

AndersenMy experience w Andersen Windows:))Betty w my very unique situation… the go to person who knows who to put you in touch with or they w you, calm, thoughtful, courteous, patient & understanding. She made my unique almost unbearable situation possible to get through. She is an asset to Andersen Windows. RATING: 10+:))Regina: putting herself in your place…she listened to the customer’s concerns, she then put the concern to action to find the solution to satisfy the customer. She communicated w the customer in a timely fashion. She was patient, understanding and courteous. she got the job done. She is an asset to Andersen WindowsRATING: 10 +:)) John Neureuther…professionally personable, courteous, he has integrity, he was patient after several trials of difficulty w extreme water damage rot around my windows that prevented installation of my windows the first two times. He made a lot of effort to get the rot repaired & finally the windows installed the third time. John, has integrity, he knows his skill and is an asset to Andersen Windows. RATING: 10+::) Dave- listened to the customer’s concern via Regina. He came to solutions to meet the customer’s concerns putting the customer first.Good customer service is huge to me. Putting the customer first in quality control is equivalent to a doctor’s good bedside manners. RATING: :)) 10+ he is an asset to Andersen Windows:))Stephen & Timpunctual, friendly, conscientious, courteous, integrity, communicative & patient when asked questions,Knows the skill of installing windows. They are an asset to your company: RATING: 10+Further comment:each individual needs a raise.The skills each brings to Andersen Windows is essential to the growth and success of the company. All are qualified individuals.The unique skill each individual brings to the company are now far & few in between & hard to find these days.I will recommend to friends and family Andersen Replacement Windows.S. Tate

Jonathan is an excellent salesperson. He instilled confidence and honesty in his sales promotion. His knowledge of architecture, art, and aesthetic values was greatly appreciated and valued. He was completely at one with Renewal by Andersen products. His endorsement of the quality and longevity of the windows was absolutely genuine. His recommendations were on target, and I was comfortable following them. I think that he is a personable and caring individual, and these endearing qualities are conveyed to his customer. Jonathan is a great asset to his company.

Renewal by Anderson did a large window installation job (20 windows) on my house 2 years ago and I was so pleased that I have contracted with them again to install 6 more windows. Adam has been my consultant on both jobs and he has been most responsive, following up after every step in the process to make sure everything went well. The windows are very high quality, totally worth the price. I really noticed a difference in my energy bills last winter. I highly recommend them.

Tim A was our consultant.He arrived on time, was very professional and took his time explaining our options for our unique log cabin house.After a thorough walk through, we decided to replace/upgrade 15 windows.At no point did we feel pressured, which was very refreshing.We were very happy with the process and look forward to our install

We had such a great experience with Andersen’s windows. We had the pleasure of having Tim Sztaba as our representative. He was kind and personable and took his time explaining to us everything we needed to know and also helped us with picking out affordable options that fit our budget. He was very understanding and patient despite our kids running around screaming. Tim took time on a Sunday night to come and meet with us to accommodate to our work schedule and was a joy to be around, he was happy to answer every question we had and then more. I would highly recommend asking for Tim personally you won’t regret the experience. 5 stars doesn’t even justify the great experience we had !

MIKE DILAURA IS AN EXCELLANT SALES PERSON FOR RENEWAL BY ANDERSON! !! WAS A REAL PLEASURE DEALING WITH HIM. THANK YOU MIKE

Worked with Adam today and he was completely professional with the at home consultation. Broke everything down and elaborated on many possible options. Also very friendly to work with.

Jonathan Benson was here and did a fantastic job. It was nice to get a honest explanation on the difference between vinyl windows and how long a warranty lasts for them. He was extremely professional and not a pushy salesman. He definitely believes in his product. You can tell by his enthusiasm about the company. I feel extremely grateful that Jonathan answered all of our questions worked with us on financing Options and took his time. We did not feel rushed or pressured. I would recommend renewal by Andersen to anyone

Adam was extremely professional and explained the entire process to us. He showed us everything about our replacement project,. We are looking forward to our new windows. Great experience!

Bob was helpful and informative. He was polite and kind. He helped us decide what was most important to ourselves and our family. Bob did not push us toward a decision that was not our own.

I recently purchased a home and I wanted to replace my picture window. Adam came out and was extremely knowledgeable and passionate about this company. He went above and beyond to ensure all my questions were answered and also had doggy treats for my boxer (extra points). He never made me feel pressured into any purchase. Anyone can replace a window, but I believe in quality and not fixing something with a bandaid. I feel extremely comfortable with Renewal by Anderson and excited about the window I purchased.

Starting with my first phone call to Ian with scheduling to Jesse who did the home visit, I received excellent customer service. Jesse had great product knowledge, answered all my questions, and exhibited a high level of professionalism. 5 Stars. Highly recommend.

Tim A,Was very informative, Very impressed by the material and presentation. Pricing was very reasonable for the material for what else was available. Just want to reiterate Tim A. was a very good at answering all our questions for the product and for the financing.

Jesse Chudzik came to my house to give me an estimate on window, entrance door and sliding patio door replacement. He is very knowledgeable of your products. He answered all my questions and was very courteous. He is an asset to your company.

Jim did a wonderful job on setting me up for my new Anderson windows. Extremely knowledgeable and professional. I highly recommend Replacement by Anderson windows for the highest quality and good offers and incentives for reasonable pricing.

From initial contact with Omar (CSR) to the presentation and coaching by Tim A (Our Rep), they were great in helping us select the windows best suited for what we need. Great experience and nothing short of what we expected! Looking forward to our install!

Worked with Jim on an estimate for new windows. Jim was very professional and did an excellent job explaining how RBA’s windows differed from other window options. He made it easy to understand our options and decide on the best choice for our home. Thank you for making it easy, Jim!

Mike DiLaura was very friendly, helpful and professional. He explained the process very well and made us feel comfortable with our decision to get Andersen windows. We will definitely give him a call next time we need new windows

Adam Curyto was very professional and detailed in his presentation! We were very pleased with the product. !! Thank you

Tim A came out out to look at windows for our upstairs, after talking more with Tim we decided we should do all the windows. Tim was very nice, knowledgeable, courteous and respectful. Highly reccommend and cant wait!

Tim A is very impressive. He was on time, personable, and gave us straight forward guidance that we appreciated very much. We are moving forward with Andersons service and products and will be referring anyone who needs there services to Tim

Got a professional quote from Mike Dilaura - provided really helpful information. Showed up on time and wasnt pushy. Looking forward to the install in a few months and will update after install.

Adam was prompt, professional, and polite and an excellent salesmen. We appreciate his time and patience explaining the product and different financing options available. We CANT wait for our windows to be installed. Thanks again Adam! Highly recommend

Tim Sztaba was fantastic! Really explained every detail. Super friendly and easy to talk to. Did not feel any sort of pressure to purchase which was very refreshing.

Tim A is very knowledgeable and explicit about all aspects of window construction & instillation. There was no pressure to purchase and while not the most inexpensive product the craftsmanship was superior to others and that is their best selling point.

Tim A. was extremely knowledgeable and helpful. We were very pleased with the demonstration and patience. We decided to complete the project and can’t wait!

We had Adam out for a quote on some large, transom windows. He was very knowledgeable about the product, showed us before and after pictures of our window type. Today they came to confirm window sizes, they were on time and very pleasant to talk to. Everyone has been very professional.

I’ve just signed on with Jonathan Benson for windows to be installed in a screened in porch. Jonathan was thorough in explaining the product and answered my questions. I look forward to the installation and this home improvement. Jonathan was personable and easy to talk to in the process of learning about these windows and this company.

Rich R came to show us Anderson Windows and doors, and to give us an estimate. He was friendly and efficient, and a pleasure to work with. Were looking forward to our new doors and windows!

We met with Rich Rhoades for 5 new window installations in our new house. He was wonderful and incredibly knowledgeable and helpful! We’re looking forward to our new windows before it gets too cold! Thanks, Rich!

Jonathan was over did a really great job very professional looking forward to getting the doors

Renewal by Andersen are the best. Jim and Mike came by and gave us the customer service weve come to expect from the Andersen name. We were very happy to buy from them same-day.

Tim A was courteous and knowledge. Let us know what windows we should replace and what was fine. Also let us know about financing flexibility.

Mike DiLaura was very professional! He made me feel extremely comfortable with my decision to choose Renewal by Andersen! Highly recommend!

Rich was awesome! He exercised patience and thoroughness in answering all of our questions. It was a great presentation and we cant wait for the installation!

Had Jonathan over to look at our bay windowHe was great! Cant wait to have the new ones installed.

Salesman, Steve Pacillo, did a thorough, professional in -home consult with my husband and I for 15 Anderson replacement windows in our home Highly recommended for competency and efficiency!!!!!

I was very impressed and happy with Sams professionalism and knowledge of Andersens product. He took his time to thoroughly explain and demonstrate the quality and construction of Andersen windows, and how they differ from the windows I currently have. The energy efficiency of Andersen windows was crucial to my decision, especially with Buffalo winters. Jon LePore was also very helpful in making the decision to go with Andersen by giving me multiple price options that fit into my budget. Both of their expertise made the decision to go with Andersen an easy one and I am very excited to see the custom windows I will receive in a few short months.

We had Rich as our salesperson. He was on time, respectful of our property, and knowledgeable to answer all of our questions. We haven’t had the windows installed yet but we were very impressed with the quality of the samples.

The sales representative, Jesse, was so patient and kind. He answered all of my many questions and provided an easy to understand answer. He gave me a very good demonstration of how the windows tilt in for cleaning and let me try it myself so I felt comfortable. Jesse did not present any pressure and broke down the cost for several different options and was very patient. I appreciated his professionalism and his easy to talk to demeanor. This was a big purchase and Jesse offered many different options to make it possible in my price range.

We had a wonderful experience with Renewal by Andersen. Rich was great to work with! He made the process comfortable and was kind, professional, and knowledgeable about the products. The quality, performance and styles to choose from were impressive as well! We are excited about our new windows!

Connor was very professional, arrived on time, was courteous and was very patient in dealing with a busy 2 children household with a dog. He took the time to explain their products and services offered by Andersen. We researched other companies and the quality that Andersen offers is hands down the best out there right now. Connor was even educated enough to know what the other companies would offer product wise and how much they would charge. We appreciated his honesty, he was not a pushy salesperson at all. It was a pleasure working with Connor and we highly recommend him and Andersen windows.

Charles was very helpful! The presentation was professional, the financing was flexible, and the customizable options were great. We look forward to having our new high-quality windows installed!

Adam came out today and did a great job for us.

Bob was very professional and informative! Very excited to work with Renewal by Anderson.

Just signed our contract for new windows and a patio door with Anderson Windows and we are beyond impressed with Greg’s professionalism and knowledge on the products. He took his time to explain the difference between the construction of Anderson windows vs other companies and the quality that you will get with an Anderson Window. He thoroughly explained that windows are an investment to last the life of your home, not to replace every 10 years. Overall, we decided that the investment was worth it to only have to do it once (the warranty is also incredible!) We cannot wait to see our custom windows and doors and are blown away by the service we’ve received. 12/10 recommend contacting Greg for your next window/door project!

Rich Rhoades is very professional, knowledgeable and excellent sales / design representative. He explained all aspects of our future windows to be installed. SUPER PRESENTATION!!!

Tim A was great. He sat with me and my dad and answered all of our questions. He walked us through the process with knowledge and patience. A pleasure to work with.

Tim A came to do windows. He was on time and very nice. Answered all our questions and I would recommend this company for windows.

Adam was very knowledgeable and thorough with his presentation and was very personable. We went with Anderson for their reputation and quality and believe there is much value in that. Looking forward to enjoying our new windows!

Tim Sztaba showed up promptly at 10am, courteous, friendly, and personable, he put me at ease right away. He was very knowledgeable and took the time to explain the differences in the materials and features of the window choices presented to me. I liked that he showed me the videos, pictures, and actual samples of the glass and frame. He was great about answering all of my questions, even those I had about other windows in my home that do not need replacing yet and helped me discover that I would not need to call a bee exterminator after all, once I replaced the window that was the cause of that problem. Overall, it was a pleasure to meet and do business with Tim, his salesmanship skills are top notch.

This is a really good product. David A was very knowledge, professional, and ON TIME .

Worked with Tim A. He was very personable, professional and knowledgeable. He answered all my questions and I enjoyed doing business with him.

Adam came out to see us today. He did an excellent job educating us and was very professional. We enjoyed doing business with him.

We had the pleasure of meeting Adam today when he came to show us our bay window choices. He was very knowledgeable and professional but friendly. We love the 20 yr warranty and we’re anxious to have them installed! I’ve seen their work and it impeccable. Thanks Adam!

We just got a great price for windows. I highly recommend Jim Kowalski. He was professional and very knowledgeable. Cant wait to get our new windows installed!!

I’m writing this to thank Adam and Anderson Renewal Windows for such an easy experience purchasing a few more replacement window’s for my almost 100 year old home. This being our 2nd purchase of Anderson Renewal we were very familiar with the great quality and energy savings they provide. But we needed some advice on prioritizing which windows to replace now. Adam provided the knowledge and advice to make a more practical and more affordable decision.Next Joe and his courteous crew of window fitters showed up on time as scheduled. After that final measuring my wife and I had every question you could imagine about such a large investment answered quickly and definitively. We then finalized some of the many finishing options that really personalize these way better than “box store” windows. Thanks again Anderson Renewal.-Mike and Karen

Tim Estaba was a very thorough, punctual, and friendly consultant. He provided my husband and I with a lot of options and testimonials of the difference between the great quality of Andersens windows verses the low quality (or lack there of) in vinyl Windows!!

Steve was great to meet and so glad we could do business with him.

Steve was very helpful & informative. Gave detailed information & was very nice & professional.

Tim A. Was Completely FANTASTIC!! He was very thorough and saved me a lot of Time and Money!! I would only Do business with Him and Renewal By Andersen!!

Adam Curyto came out to see us and was very personable and knowledgeable explaining window replacement and all our options. I would recommend Renewal By Anderson to people!

Tim Sztaba was absolutely knowledgeable about the products and very confident in his presentation. Coupled with his warm and friendly approach Tim was a pleasure with whom to do business.

Not happy at all… they did half as job and I’m not an expert but I don’t believe it’s supposed to be like this… my grandmother spent a lot of $$$ on these windows and she was not happy!! And they won’t do anything about it. NEVER Referring this company to anyone!!!

Jim did a great job explain the process thoroughly asked us questions to make sure we understood very knowledgeable knows the product we are very happy

Tim Sztaba was very personable and knowledgeable. Very good with dogs

Steven, the Renewal by Andersen salesman assigned to our project, did a great job in spending all the time needed to explain replacement windows and sliding glass door replacement for our home. He was thorough, sensitive to our needs and wants and didnt recommend anything we didnt need. Cant wait for our install later this year.

We received a quote from Tim A. on replacing windows throughout our home. He was professional and worked with us to help fit our wants/needs into our budget. I would definitely recommend!

Tim A. was professional and courteous and extremely responsive to all questions and concerns.

Tim A. was very knowledgeable, informative and helpful. He made the process of choosing new windows very easy.

I am not one who gets that warm and fuzzy feeling from salespeople. To all salespeople or companies who use them please be sure they represent you well. Adam did just that. If not = no sale. He was on time, personable and professional. He was patient with all my questions, adding and subtracting windows and extras. He even checked with his superior to see if there was anything else the company could do for me. He was so patient our 90 minute consult was 3 hours! So far so good. Hoping the next steps - installation and beyond go as well. Thanks Adam ! Go Dalmatians !

Windows were installed efficiently without destroying my place. Everything was cleaned up. Everything was discussed and the operation of the windows and sliding doors and locks was thoroughly demonstrated.

Steve G was here for 2 hours today and answered all our questions and did a careful inspection of our current window. We have ordered 10 new windows.

We had John come to give an estimate. We are excited to be getting new windows in the future from renewal by Anderson.

Great renewal by anderson rep. Super presentation. A pleasure indeed.

Adam came out to see us today, great appointment!

Rich Rhoades really knows this product and the value Renewal by Andersen creates for homeowners.

Adam came out to see us today. Very prompt and courteous. He made this process very easy and enjoyable. A good asset to your company!

The representative who worked with me, Adam, was incredibly patient and informative! He took so much time to explain everything I had questions about in detail. He was kind and communicative with my 3 year old, and broke everything down for me so I could fully understand the value and quality Andersen offers. I am not completely sure what Ill be doing yet until I fully explore a couple other options, but Im leaning towards renewal by andersen and I am extremely impressed with the professionalism, intelligence, and courtesy Adam demonstrated even towards someone who is still in the information gathering phase of a big purchase.

Jim was great to work with, helped me to understand option and get what would work best for us.

I had the misfortune of meeting with a “salesman” named Timothy who oozed the sort of misogynist and aggressive personality that I had heard about this company on Nextdoor.com. He met with me, a female, instead of meeting with my husband, and made it clear he was unhappy about that. He implied that I could never make such a big decision on my own (how could my tiny brain handle such a mind-bending decision?!). Rather than focusing on windows, he made a point of interrogating me about previous quotes I had received, my occupation, details of my marriage and personal life, and overall bullying type behavior. It was so disappointing and unpleasant! While I may have considered this window product prior to meeting with this person, there is no way I would now.

Tim Sztaba the Design Consultant who knows the product of Anderson windows very well. He was very thorough in his presentation of the product, he explained with patience all the fine details and he was very punctual and he’s anything but boring which make the presentation easy to listen to.I would recommend him only to all my friends and family.HE IS A GREAT ASSET TO ANDERSEN

Im so excited! Im getting six new windows to replace my 50 year old Andersens! Greg was very knowledgeable and explained everything to me very clearly so that I knew and was comfortable with what I was signing. Im looking forward to working with him on this much needed, long awaited home improvement!

Very knowledgeable and highly educational experience. Thank you Charles Sanfilippo

Our window installation has not yet been performed, but I wanted to share my positive initial impression at this point, having just signed a contract with Renewal by Anderson for replacement of all the original windows in our home. Jim Kowalski was very polite and professional in explaining Andersons products and answering our questions about them and their application to our window replacement needs. He worked with us to make sure we were aware of all the options offered and showed us samples so we could see firsthand how they would look within our home. Renewal by Anderson was also competitive in its pricing structure, with significant mid-winter savings programs applicable to our project that Jim made sure we were aware of. We are very pleased with Renewal by Anderson at this initial stage and are looking forward to the actual installation in the late spring. We will update our review or post a new one after the installation is complete, when we can speak to the quality of the job upon completion. Were looking forward to our new windows and are confident they will live up to our expectations. Stay tuned.

Jim was awsome, hes the one we want for future projects!

Cheap. One of the locks crumbled 1 week after installation. When the repair person came to fix it, he broke the other one trying to lock the window after he replaced the broken lock. Now our sliding glass door that installed at the same time is cracked at the bottom. When we called to schedule this door to be repaired they told us they wouldn’t be able to get to it for weeks, pausing almost waiting for us to say never mind. Needless to say very dissappointed. Should have just went with actual Anderson Windows and not “renewal” by Anderson as they are not clearly not the same quality.

Adam came out to see me and did a very wonderful job at explaining everything about the windows

Very informative, professional and personable. Excellent value. I liked the relaxed, no pressure sales presentation by Tim A. Also took time to answer any and all of our questions. Overall, very good experience!

Charles Sanflippo and the entire Renewal by Andersen team have provided my family and I incredible service as we have been shopping for the best product and company to replace the windows in our home. They have been prompt, professional and incredibly well informed which has made the research experience simple and seamless. Can’t wait to see the new windows installed.

Tim sztaba just finished his consult with us for new windows. He did an outstanding job. We are very excited to get our windows. He did a superb job

Tim A was here today, to show us windows, we are very excited about getting our windows done, Tim and his assistant trainee were very helpful at showing different promotions to save us money, Tim has excellent customer service skills. Gregory Harris

Just met with Greg for our new windows! Loved Renewal by Anderson windows at our previous home and cant wait to have them installed at our new home! Greg was very personable and great to deal with. I highly recommend this product to friends and family!!

Very good experience getting windows measured from Tim A decided to purchase

Worked with Jim Kowalski on buying the windows and he was great to work with. Looking forward to having the windows installed! Cant give 5 stars until everything else happens!

Outrageously priced, beware or you may die from a heart attack. The salesman came to my house to talk about 9 standard replacement windows, and his price... get this... was over $35,000!!! He wouldnt stop talking for 3 hours until he finished his spiel. What a waste of time. Solution: Buy the windows at Miris (391 River Rd, North Tonawanda, NY 14120), and have them delivered, and line up someone to install them. Estimated savings: Over $30,000.

John was great !! Very informative and knowledgeable about the products. Although the ankle biter dog got him on the leg... he was nice and friendly about it and was nice to my other puppy ! Very happy with his service.

Great windows, the install crew did a terrific job, Windows look good and really make a difference in our Heating bills!

Windows are solid and easy to clean Bob was great and explain about the windows