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Walmart Auto Care Centers
2300 Sycamore Rd, DeKalb, IL 60115, United States
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Walmart Auto Care Centers
Comments
Fr
Review №1

Great place nice people I will go back many many times

Li
Review №2

The young man who changed my tires did a great job and I will go back for my oil change also.

Ge
Review №3

I when to do tire rotation and balance on my truck and they scratched my rims

Ni
Review №4

Shop is open from 8 am to 6 pm has been like that since Covid google will not change it so stop paying attention to google and look at the sign on the building of the shop it says 8 am to 6 pm

Na
Review №5

I called 5 days ago and spoke to a girl on the phone. She told my that they dont change break pads there. If all they do is change oil and tires, they shouldnt be called an Auto Care Center.

Sa
Review №6

Excellent service with low cost. But pls compare costs yourselves (can b different from person to person)

Pa
Review №7

Great team, honest about pricing, and fast service. Im a repeat customer, and when the auto dept is overwhelmed with customers, theyll always let you know and try to fit you in where they can.

Al
Review №8

Good. Very informative and easy to work with. Did a good job.

Dj
Review №9

Caught a flat while moving Walmart had me in-and-out

Ni
Review №10

Refused my vehicle because of a coffee stain on the center console... while Im driving on a spare and need a new tire.

ba
Review №11

Came into the AutoCare Center needing an oil change and four new tires, can’t complain at all. I came in with low expectations being a Walmart, but can’t complain with the pretty reasonable quality tires with decent mileage for the prices offered. They got the tires I wanted on pretty quick and the oil service came with a ton of complimentary things too like topping off my windshield washer fluid. They did a great job and I don’t have to worry about my car for a little while.

Mi
Review №12

This review is for the Pharmacy. I found expert advice, that let me compare my options financially and as beneficial to my health. The pharmacist and their technicians gave me the best possible advice for my health plan and budget. Thank you so much for your kind consideration and having such a good knowledge of health care plans, their limitations, and how the various products work and their differences.

Ma
Review №13

Just went here after working a 17 hour shift to find my tire almost flat and it would not fill up for me. I arrived right when they opened and they had me out the door with a repaired tire for $10. They could have easily told me they could not fix it and I would have had to buy another one. Stand up job all around thank you for great/honest service!

po
Review №14

You have to wait so long for them to even get to you. They always have one person working and one person at the register. No one has a sense of urgency so a long line always forms. They have 2 registers and dont use them. They need more people working to get their customers in and out. Its pathetic.

Da
Review №15

I highly doubt if they do the things which they mention. They checked mark on floor Vacuum but did not Vacuum it. They checked mark on tyre pressure checked but did not check it at all. Very bad experience.

Ja
Review №16

Terrible customer service. They close at 8. Got there at 7:10 the other day hoping I could get an oil change. It took them 15 minutes to serve me at the desk and told me they stop taking cars at 7:15. I told them Id been there but they were just rude and unhelpful.Edit: upgrading my review to a 4-star because the last 2 experiences I had there were very pleasant. Marshall was the guy who helped me both times and he was super friendly and helpful!

Jo
Review №17

I remember why I stopped coming here... I stopped by earlier this week to see if they had tires for my truck, and they said that they did. So I came back with my just to be told that they don’t even carry the tires and that they needed to be ordered. With 3 guys walking around doing nothing and they are telling me it’s going to be an hour in a half just to change the oil.....

Jo
Review №18

They informed me the wait would be one hour, so i waited. Had they told me it was actually going to take 3 hours and 10 minuted, i would have managed my time differently.3 hours for a flat repair...

Ph
Review №19

Pretty bad service for a car place, but this is Walmart so what do you expect? Was recently turned away when I went there for an oil change because there was only one person working in Auto and theyre not allowed to work on cars when theyre alone. I only go there because theyre cheaper than other places for simple things like oil changes.

Lo
Review №20

Too busy, we had to wait for a simple battery because there was only 1 guy working. Another customer was yelling at the sales employee about it

Ky
Review №21

Reasonable price for oil change/ replacing new tires.

Vi
Review №22

Reasonable prices, but the guy who helped me seemed rude and a little impatient

Ed
Review №23

Waited for 25 minutes and still no service. Worst ever. I’ll never come back.

Ke
Review №24

Good service,didnt take long.

Je
Review №25

Did a good job with tires.

Na
Review №26

I’ve been here for a tire change which took over 4 hours and an oil change which took over 2 hours. If needing car serviced, go elsewhere.

Em
Review №27

They did good on my oil change thanks

SA
Review №28

Needed a tire repaired already off vehicle, was turned away, shop was almost empty had to search to find an employee ended up buying a kit in the store and fixing it myself in the parking lot

Jo
Review №29

If you close at 8, then you should close at 8 not 7:30

Br
Review №30

Way to long of wait to have anything done

Ve
Review №31

They are the worst place to go

Ju
Review №32

Wont answer phone

Ed
Review №33

Descent service. Lot of services!

Or
Review №34

Friendly guys who get the job done

Ab
Review №35

Prices are right

Me
Review №36

Horrible experience!

Information
7 Photos
36 Comments
3 Rating
  • Address:2300 Sycamore Rd, DeKalb, IL 60115, United States
  • Site:https://walmart.com/store/786-dekalb-il/auto-care-center
  • Phone:+1 815-758-3629
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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