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Cricket Wireless Authorized Retailer
1619 W King St, Decatur, IL 62522, United States
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Cricket Wireless Authorized Retailer

Comments
Ma
Review №1

Good prices good servicesGot my first Samsung cell afew days ago

Gr
Review №2

One of the best companies i have been with and have a wonderful staff and they are very polite and kind and helpfull. Holly has been one of the best customer service manager they have and she can and will help with all of your needs!!

Jo
Review №3

Great customer service ! The manager Holly helped me with everything I needed she is awesome ! My new phone service is working great !

Ri
Review №4

Ive had this phone for 2 months and employee, Tiffany Maple, sold me my plan. She took all my info including account username and password. Today she called me wanting me to give her money, I refused. 30 mins later my account was suspended for lost or stolen phone. I called 800cricket and because Tiffany or whoever she gave my info to had to be resposmible for this well I cannot turn my phone back on. The employees at this store got to be doing this identity theft to others. PLEASE JOIN ME FOR PROTEST AT THIS STORE AT 9AM TUESDAY OCT. 6. PLEASE HELP ME TO SHOW THE PUBLIC THAT BIG BUSINESS CANT JUST EXHORT AND ROB US. I WILL HAVE INFORMATION TO VERIFY THIS TRAGEDY!

Su
Review №5

Not happy at all with Cricket! They promote such great coverage areas but I literally live right in the middle of town and couldnt get any service in my house! We spent the money to change to Cricket then they refused to give us our money back even after they did an investigation into why we couldnt get service and told us we was in a NO coverage area. The maps they have showed full 4g coverage at our house. False advertising and I lost even more money having to switch service again!

Jo
Review №6

Great experience. Att service for less cost!!!

Pa
Review №7

It was an excellent experience with your service rep.polite and knowledge the experience was great...thank you.

Th
Review №8

Super friendly folks here. There prices seem great, but the data speeds offered were quite low.

Ri
Review №9

Your sales reprensntive Ryan was great help with my wifes phone and mine. Thank you very much Ryan

Je
Review №10

Worked there shortly.. I asked to get off 5 min early to go get my seizure meds bc I was completely out and hadnt had any for almost 2 days and got told no.. I was learning to closing yes but what are u ganna teach me in 5 minutes how to lock the door.. I just wanted to go get my meds bc I need them so I dont have seizures.. She told me to leave when I got there to go get them but they werent even ready yet.. I tried to tell the manager that and she wouldnt listen to me just kept talking over me and wouldnt listen..i ended up leaving..Got told I couldnt smoke in my truck even tho there was was more than one of us there(3 that day). But yet the manager(was on break) and the assistant manager (that wasnt on break) was allowed to go sit in the managers truck for 30 and smoke with her and I was left in the store by myself while they were allowed to smoke in the managers truck.. How does that work for some and not the others.. Ok for them to do it but I got told no for smoking in my truck.. That place is a joke!!

La
Review №11

Bought new cellphone last month n love it better than anywhere

Ri
Review №12

Very dependable inexpensive phone.

In
Review №13

Great customer service.

Ga
Review №14

Trouble service, wish we had not switched save yourself do not switched to hard to work with, this store has no idea what to do

Fr
Review №15

This has been a terrible experience, we did the ordering on line, if you order on Line the store is useless, and it cost us a extra 100 bucks

An
Review №16

Best service in town

Me
Review №17

Great customer service

Yo
Review №18

Jayla is the best!!!!

SH
Review №19

Holly was awesome!!!! Thanks for everything !!!

Jo
Review №20

Good Store

Co
Review №21

Its a cell phone place

Ro
Review №22

They suck

Lo
Review №23

Bad service

Di
Review №24

Ok

Cr
Review №25

Poor service

jo
Review №26

Terrible

La
Review №27

Trash off

Information
6 Photos
27 Comments
3.8 Rating
  • Address:1619 W King St, Decatur, IL 62522, United States
  • Site:https://cricketwireless.com/stores/ll/US/IL/Decatur/1619-W-King-St
  • Phone:+1 217-233-8812
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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