user
JOANN Fabrics and Crafts
4298 N Prospect Dr, Decatur, IL 62526, United States
Appearance
JOANN Fabrics and Crafts
Comments
Fr
Review №1

Fantastic place for many of your craft needs. Fast friendly help when you need it. Great selection of sewing notions and fabrics.

Co
Review №2

Well staffed with knowledgeable workers. During my shopping experience the other day, we were helped from the time we entered till when we exited. Had some specific questions regarding reupholstery of outdoor deck chairs which were answered expertise.

M
Review №3

The ladies who helped me find what I needed in a “sea” of options that gave me sensory overload, are very knowledgeable, and patient. If you have questions, these ladies will have answers…about sewing.

Ka
Review №4

I always enjoy shopping at our local Joann Fabrics. Very friendly staff! And they were very prompt and courteous with curbside deliveries during the pandemic lockdown when customers were not allowed inside. Its nice to be able to go inside to shop once again.

Ch
Review №5

Love this fabric store, I can find all type of things to be crafty with.

Br
Review №6

Good selection knowledgeable staff

Ta
Review №7

Awesome place! Good sales.. frindley staff!

Le
Review №8

Easy to find what I needed and staff were very helpful getting a wheelchair bound customer inside.

Su
Review №9

Very nice place to shop nice and clean precious are a little bit outrageous but they do not have wheelchair for handicap or a scooter makes it difficult for a handicap to be able to get around

St
Review №10

ALWAYS A PLEASANT EXPERIENCE

Je
Review №11

Its a very small store. They have mostly fabric, seasonal items and cricut products. I wish we had a larger store here

ya
Review №12

Friendly and helpful staff. Love how clean and organized everything is. Great promotions and discount. Always a pleasure going into Joans store in my city

So
Review №13

Fabulous place to shop for all your crafty needs. Fabulous employees will help you with all your needs! Love this place ❤

Cr
Review №14

Kind of pricey but great variety to choose from!!!

Br
Review №15

The place was clean. And the selection of card making books was great.

ma
Review №16

Very helpful,cheerful staff. Pleasant experience.

Ke
Review №17

Sometimes seems pricy, but if you can get the pattern sales, it cant be beat!

Sh
Review №18

Small store compared to some of their other stores but for me, a big plus was the employees. They were friendly and helpful. If you have read any of my other ratings for Joanns you know that I have not rated high because of how the employees treat you. I will not return to a store where, when you ask for help, they are rude and short with you. Or you have to argue with them over posted prices. This store was a pleasant surprise. Even though the selection was not as big as the other stores, I would choose to return to this store because of the customer service.

Ti
Review №19

Selection was a lil low in comparison to my regular Joann store, but the staff here was VERY friendly and helpful. Nice change of pace on that note!:)

Lo
Review №20

Great sale and nice cashier! Can use online coupons! Has painy and brushes like Michaels

Me
Review №21

I come here often, but not once has someone asked if I needed any help finding anything, its not that I cant find it . And sometimes I need help tho and there either to busy or nowhere to be found. It would just be nice. Other than that check out is nice, not fast, but nice.

pa
Review №22

I would give it more stars. But you cant.

Ph
Review №23

Has cheaper and more of a selection than Walmart of cricut materials

Ma
Review №24

I love the curb service, so easy.

Ke
Review №25

Great Place with a lot of unique items!Very nice people!

Je
Review №26

Good service. Cashiers were friendly.

Ch
Review №27

So much fabric and everything is usually on sale!

Ro
Review №28

Always find what I need

Ma
Review №29

Had what I needed.

Gr
Review №30

Nice store, very clean, staff were nice but not enough staff to keep down long lines. Please do not misunderstand they were trying. Handicap accessible and the bathrooms are very clean. The coupons on the web site are difficult to get to and it is definitely deceiving with the percentages off when you cannot use on sale items. I am very satisfied with this store as a whole and enjoy having a JoAnn’’s in the Norman area

Ja
Review №31

!Great store! Gail was so helpful and knowledgeable. The store is well lit and organized with a great selection. I will be back

MA
Review №32

Really great staff, friendly and helpful. Amazing sales what more could you want.

Ka
Review №33

The employees are always so helpful

Do
Review №34

Good place for crafty people. Helpful staff.

Br
Review №35

The staff is very helpful and willing to help customers with details concerning crafting projects.

Sa
Review №36

Its a nice store but checking out takes soo long

Te
Review №37

I stood around the cutting table about 15 minutes just for the associate to assist 2 other customers that came in the store as I waited. After being looked over twice, I had to literally wave and ask to be assisted. She actually said, oh My, where did you come from? Covering her mouth like she was shocked I was there. The store did have Everything I came for. 5 stars on inventory! A 0 on customer service.

Ma
Review №38

Love shopping here but there never seems to be enough help. I understand one person cutting fabric but that only leaves one other employee running a register, stocking shelves, etc.

Na
Review №39

Large variety of crafting and sewing supplies. Very quick cutting fabric.

Lo
Review №40

Not this location, but its so frustrating to receive numerous notices for coupons you can never use.

Ra
Review №41

You can always find what you need

Li
Review №42

Love this place I shop here just about everyday for all my sewing needs

St
Review №43

Love all the coupons and deals. All the ladies who work there are super helpful and nice, especially Juanita ☺

Am
Review №44

I love the employees willingness to be helpful. They have a decent selection of almost any crafting items. The store is always clean.

Ro
Review №45

Had most of products we wanted

ꪶꫀ
Review №46

The ladies are always so helpful and polite

Ro
Review №47

Helpful staff. Good sales!

Ke
Review №48

Always get great customer service at the Decatur location. Great people and always helpful!

Mi
Review №49

Very friendly and helpful staff! Products are organized but be quick to get what you want because items fly off the shelves when the coupons come out!

Ti
Review №50

Extremely helpful staff and wonderful sales!

Di
Review №51

Small store but a good one.

Be
Review №52

One of my favorite craft stores!

Ma
Review №53

Huge selection of craft and sewing supplies. Friendly, knowledgeable staff. Great deals including using competitor coupons.

Jo
Review №54

I love Jo-ann! One of my favorite places to shop. The staff is always kind and helpful.

El
Review №55

Prices can be pretty high but when they have sales they are really good. Especially when they have high percentage off coupons! ☺️

An
Review №56

Nice clean place. Help easily available.

Ju
Review №57

Lots of selections for my sewing needs, as well as reasonable prices. Shopping at Joann s is always a positive experience.

Sh
Review №58

They are so helpful in u finding what u are needing. Great prices.

Pa
Review №59

Always like going to Joanns but disappointed they they did not have any halloween jewelry in store and you cant order it online

C
Review №60

Nice place. Decent selection

Jo
Review №61

Great selection of quilting fabrics. Friendly staff always.

th
Review №62

Its bigger than I had originally thought. They have a variety of things and always have seasonal items too.

Je
Review №63

This is a great craft store. They always offer great coupons and the staff at this store are very helpful.

Ci
Review №64

Great selection of fabrics and crafts

Al
Review №65

Nice large store with great inventory. Very helpful and friendly sales people.

Ma
Review №66

Very helpful! So needed and greatly appreciated!

Li
Review №67

Found everything I wanted. Had good help finding things.

Na
Review №68

Always helpful employees and always patient as I pull a coupon off the App.

Da
Review №69

Found what I needed. They were even willing to match their online price in-store.

Je
Review №70

Good selection of fabrics, and supplies for craft projects.

He
Review №71

The workers help u get coupons for 50% off on your phone very nice

Da
Review №72

Friendly staff and great deals love this craft store!

Ja
Review №73

No one at register..had to go looking for worker. When I motioned for girl, she ignored me and kept walking the other direction. So I just left the store and didnt buy anything..had about 22 dollars worth of stuff.

Al
Review №74

Good place for the diy crafty person

Ti
Review №75

Good selection and customer service.

Ba
Review №76

Very helpful and very nice employees.

Le
Review №77

Always a good experience

Jo
Review №78

Great place for sewing & quilting supplies

Li
Review №79

Always have just what Im looking for.

Pe
Review №80

Wonderful selection of fabrics and the help is very good.

h
Review №81

A much larger shop than Bloomington. Great selection.

J
Review №82

They have good sales and staff very helpful and friendly.

th
Review №83

Always have great service.

Au
Review №84

Great place for crafting and sewing projects

Sh
Review №85

Lots of craft items for your taste.

Ki
Review №86

Love the store. I go there first before anywhere else.

Th
Review №87

My wife likes it here. Im usually bored to tears.

mi
Review №88

Great selection and decent prices

De
Review №89

Always find what I need!

S
Review №90

Wide range of fabrics to choose from. Friendly staff. Never any problems. My only critique would be that most of the clearance is not marked down enough for me to consider it a deal.

Ge
Review №91

Love the great customer service!

Aa
Review №92

They have a bunch of stuff that can be hard to find. Some things are priced ok others are outrageous, like large standard foam sheets. Two of those to fit up a bed are more expensive that a finished memory foam matress topper. How does that work?

Ma
Review №93

Had what I needed.

Ro
Review №94

Luhv it...they get all my $$! The APP is always a plus.

Sh
Review №95

A wide variety of material and craft items

Xa
Review №96

Terrible customer service

Ro
Review №97

Employees are always attentive and helpful

te
Review №98

Good selection of fabrics

Rh
Review №99

Great variety of craft and fabric items

To
Review №100

Great Assistant Manager the best

Information
9 Photos
100 Comments
4.5 Rating
  • Address:4298 N Prospect Dr, Decatur, IL 62526, United States
  • Site:https://stores.joann.com/il/decatur/344/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 217-875-2082
Categories
  • Bead store
  • Baking supply store
  • Fabric store
  • Craft store
  • Knit shop
  • Picture frame shop
  • Scrapbooking store
  • Seasonal goods store
  • Sewing shop
  • Yarn store
Working hours
  • Monday:9AM–8:30PM
  • Tuesday:9AM–8:30PM
  • Wednesday:9AM–8:30PM
  • Thursday:9AM–8:30PM
  • Friday:10AM–6PM
  • Saturday:9AM–8:30PM
  • Sunday:9AM–8:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Similar organizations