I received great costumer service from Heath and Ricardo, they both answered all my questions very efficient. They were great!

Tommy in service is awesome! He is always super friendly and eager to help. Many times he has gone above and beyond for us. Thank you!!

I just took my Toyota Rava 4 into the dealership for service at the beginning of September 2020. I take it every 5,000 miles. I am now at 33,000! Each time the fluids are checked, the tires are rotated and balanced (OR) at least I thought they were. I noticed a rumble sound in the tires riding with my wife this morning and she said she had been hearing it since her last visit. She did not know what it was. She thought something was wrong with the tires, so I took the car today to Smith Tire in Danville and they said the tires had not been rotated and they were wore out, the steel was showing in the back driver side tire, but the other three tires are just as bad. I did not know about this until today, that is why I take the car in for service, that was part of why I bought it for good service, I thought. This tells me the tires had not been rotated at all each 5,000 mile service as bad as they are. This tells me the dealership did do what they stated on the form given to me each time that they had done, which was not done.That also tells me I have been lied too by Toyota and the service staff.When I bought the car, it was stated over and over again, I am buying this for my wife because she travels and that was told to the office manager when I bought the car for her. This is very important to have good tires on the car, good gas mileage, and a reliable vehicle I dont have to worry about. Nothing, absolutely nothing was said in September about the tires, nor have they ever said anything about the tires. SO, I went straight from Smith Tire to the Toyota dealership and the service department said there was nothing they could do, the tires are only good for 30,000 miles!!!!!!!!!!!!Have you ever heard of such a thing? I was not told this when I bought the car, although they went through hell and high water to sell me every type of warranty they could, but nothing mentioned about a tire only being good for 30,000 miles. I reached out at 5:30 when I just arrived home to the Manager of the Dealership to make sure he knows what has occurred, the paperwork I have showing work that had not been done, and what he plans, if anything to do about this. I will wait until tomorrow - 10/1/2020

We are very happy they gave us the best priceThank you Pouria Rezanezhad.

Always prompt, efficient and courteous service. Love my 2018 Camry and they do a great job of helping me to maintain it. Have been very satisfied with car and service.

The staff went above and beyond to accommodate my disabled mother. They were very kind to my 2 wild little girls as well. They worked some magic to get us the deal on our van.

Great place but they didnt have a Camry and no idea when they would.

Great service from matter mechanics when needed especially the right place to go if you have a Toyota. I have a 2012 Prius V that runs just like it did the day I got it. Their service department sends out all recalls found for your vehicle and fixes them for you free of charge. They also send you reminders along with discounts for regular services like oil changes and air conditioning tune ups and other suggested time ups for the mileage of your car. Great staff great service.

I had an excellent experience with Garret. He was very helpful and communicative throughout the process. We wanted to do a lot over the phone and remotely and they were very accommodating and responsive. I hope to get to do business with them again in the future!

Fast service and good work

Loved it. Best deal I ever got. Go see Jane. Awesome young lady.

Garret was a very pleasant and professional salesman. He had everything ready so that when I arrived at the dealership, all I had to do was sign some papers and get on the road with my new truck.

I d like to thank Tommy Hayes,advisor also christopher Ryan techian.went to have transmission out.found a recall for me while I was there.They couldnt find anything wrong .they never charged me anything.They were very courteous and helpful.place very clean.Thank you

I can only speak to the parts department, but they were very friendly and fair on their pricing. I cant say anything to their service or sales depts though, but Im sure theyre easy to work with just like the parts dept.

ABSOLUTELY AMAZING CUSTOMER SERVICE!!! Todd was friendly and very happy to help us, even though it was closing time. Todd made the sell on a beautiful 2020 Camry. We got an unbelievable great deal!!!!!

I’ve had good and bad experiences with Danville Toyota. Their repair shop is not tied into the national Toyota database so any repairs done at a major dealer are unknown to them. They do not always do all the items you ask them to and you need to check to make sure that the service was done correctly. Major repairs were done OK, but things like checking belts and hoses and cleaning battery terminals may not get done without repeated requests.

Thank you for always providing great service!!

I had a great experience. Henry Collins was by far the best.

Very friendly and helpful. No pressure sales. Found the RAV4 I wanted.

Very pleasant and helpful

Very good HENERY REALLY TOOK GRRAT CARE OF US. WE WENT TO 2 OTHER DEALERSHIPS AND THEY ACTED LIKE THEY DIDNT EVEN WONT TO COME OUT AND HELP US. THANK YOU HENERY

Need your oil changed? Just make an appointment at this place. It only take a little over 2 hours....for an oil change....with an appointment. SMH.

My experience was exceptional. Im sorry pleased with my new RAV4

Danvilles Toyota visit on time ! Very great customer service and friendly staff. Business was handled promptly and I felt a nice comfort level. Thanks !

Always a professional staff. I have always been comfortable having my car serviced there.

Great as always!

Best dealership to purchase from in the state! Danville Toyota is like no dealership Ive been to before. The staff is very friendly and helpful and they try their best to assist the customer. Car buying is a long process however this dealership made it a pleasurable one! I would recommend anyone to go here!

Very professional employees thank you.

Great customer service backing an excellent product.

Love my car

Great service and Friendly staff!!!

Having problems with Toyota honoring their 100% tire coverage. Getting the run around. They said they submitted info, the tire company said no info twice today. Told them it was faxed and they said Toyota must verbally speak with them. Been on the phone for hours!! We paid $1,000.00 for these tires less than one year ago. Rode them for 14,000 miles. Michelin has so many recalls and unhappy customers that we did not know about. Finally, Michelin said they will cover 50% and Toyota must cover their own 100% coverage for less than one year!! Stay tuned..maybe they will call and confirm tomorrow. We are NOT happy!! We hope this can be resolved by Toyota. We always had good service til now.

Across from Sams club, good size lot but prices same as everywhere

Great 👍 service nice selection

All the associates were very warm and personable beyond just trying to sell us a vehicle. They let us have space to make our decision on our own and accommodate our requests. They certainly met and exceeded my expectations.

Salesman Cortez was friendly and knowledgeable about the products.

Good service and they are taking the virus seriously

Had to go in for a recall. Technician said it would take about 2 hours. We waited about 1 hour and we were all set. Employees were happy to help and also informed me of a small leak in my tire. Good looking out Danville Toyota.

Lamar made my purchase process extremely easy. I was able to speak with him on the phone, tell him exactly what I was interested in and he made sure what I wanted was already waiting on me when I arrived. We purchased 2x 2018 Avalons and couldnt be more happy with the vehicles we received. I would highly recommend Danville Toyota and Lamar Jones as the salesman for your next purchase.

Theyre very helpful everytime I go there. They take the time & patience I need to answer each of my questions. I really appreciate it. I recommend Danville Toyota to anyone who wants a good reliable car

Very friendly staff. The repairs were done in a timely manner while we were dropped off to spend some time shopping. The courtesy drop off was very nice and the lady was sweet. She was able to tell us where the pretzel place was in the Mall. I would recommend this place.

Great place to get your car or truck worked on . Mark in service is the best

Had a great experience buying a new 4Runner from Danville Toyota. My salesperson Jennifer Strader was wonderful to work with and very knowledgeable. The general manager was willing to work with me on the price to get me where I needed to be. I will definitely shop at Danville Toyota when I am looking for a new vehicle. I highly recommend giving them a try to earn your business.

I was inquiring through the website the day before I came to the dealership and was contacted almost immediately by Elijah. He answered any questions I had in a quick manner and even had my estimate sent to me within a matter of 20 minutes. I was also inquiring with several other dealerships this day to see where I could get the best price and none responded as quickly as Elijah, which is ultimately what made my decision to choose Danville Toyota. Buying my car was the best experience I’ve had yet, we didn’t spend all day at the dealership and Danville Toyota was willing to accommodate any requests I had before I purchased the vehicle.

Elijah, the salesman, was so wonderful! He was extremely knowledgeable, and so kind to my family. I really appreciate his services, and he made the biggest impact on our decision to buy a new Toyota Sienna. Prior to speaking with him, we had focused on finding a used Honda Odyssey. He is committed to providing the best customer service during the sales process, and even afterwards!

I purchased a used vehicle September 2019 and waited a month before I followed up with the dealership regarding my 2nd key for the car, which was promised to me after the deal. I kept following up and found out the guy who was supposed to be calling me back was no longer employed.I would buy from a different dealership.

My experience could not have been better for my first service visit since purchasing my new truck. Julia at the service desk couldnt have been more helpful in helping a 79 year old man on the first visit. She was so pleasant and kind. Thank you for excellent service- it was 5 star all the way. Worth M. Hudson

Jennifer Strader was amazing to work with. Made the process really customer oriented. The paperwork was as transparent as it gets. By far my best experience at any dealership.

Customer service after the sale was missed by this dealership. When I reached our via email to seek assistance, the response provided by this dealership was, my hands are tide without even knowing what I was needing. All it would of taken was a follow up call to identify my concern and seek a suitable option. Unfortunately, that step was never taken.

Had work done on the car, service was great.

What a wonderful place to buy! Owen is by far the salesman to see, besides being my daddy he is definitely great at what he does. 3 cars later and he still has me questioning trading in and upgrading all the time! So if he can sell to his own kids I’d say he’s pretty good at sealing the deal!!!

You cant find a better car dealer in the United States. From the staff to the ownership team, everyone is super professional and puts the customer first. The facility is modern and the prices are fair. Most importantly, everyone thinks customer experience first and money second.

I cannot say enough good things about this buisness. I will be back when its time for a new vehicle.

BAIT AND SWITCH! Had a $500 deposit on a new truck...show up and the one offered wasnt the agreement.Wasted a day! Save yourself a headache and time by going somewhere else! BEWARE! Anyone thats looking at Tacoma wanting rear seats they will lie on the phone and offer something without rear seats when you arrive!!! BUYER BEWARE!

If you are looking for an honest salesman DO NOT do business with ELIJAH ELI WILLIAMSON at Danville Toyota. I would recommend talking to someone else in sales. This guy lied about a car available and used Bait & Switch tactics to lure people in to see a car that wasnt available. Total disgrace and someone who shouldnt be representing the Toyota Brand.

I enjoyed my business there. My daughter purchased her 1st car. Thank you to the salesman, Nick Bellos

I took my 2013 Prius in for service on June 8. Beth Collins took extremely good care of me and my car. She has gone far beyond the extra mile to take care of any issues that I might have. She anticipates any future issues that I might have and takes care of them long before they are problems for me.I have received excellent service from all departments of Danville Toyota!

Gosh golly goodness, I love my Danville Toyota.

This was my first experience with Danville Toyota for purchasing a vehicle. I was extremely impressed with my salesperson, her patience in helping my wife and I make up our mind and her determination to make the sale. Most car dealerships now appear as they do not care one way or the other, and just trying to make the sale, but Ashley had true concern of wanting what was best for us, and spent several hours reviewing vehicles and making sure we would be happy with our purchase. I would say she went above and beyond what was required of her to make sure that my wife and I was satisfied, which resulted in us purchasing (2) new vehicles.

Their service prices are higher than the next nearest Toyota dealership, they do not answer the phone so I had to leave a voice message and they never returned my phone call, and when I wanted to buy a new car they could not or would not work with me on the payment plan I needed to make it happen, so I went to Nelsons Toyota and bought a car.

I never considered another Toyota dealership other than Danville Toyota. The buying experience was effortless and they definitely worked as a team to get the car I wanted. True professionalism was shown by my salespersons, Matt and Owen and sales manager, Buck.

Great deal on a new truck for husband.

Okay so my fiance called and inquired about a FJ cruiser and spoke to the people for over two weeks since she lives in Augusta. She made an offer which the dealership turned down. They told her that if she would pay the price the website stated that the owner would sell her the vehicle. She called a couple days later to let them know she would make the trip there and come look at it. She was then told that the owner of Danville Toyota had the vehicle at his house and would make sure that he would still sell it. They called her back to tell her that the owner had decided to keep the vehicle. I ask you what kind of dealership does business like this? I mean seriously after over 2 weeks of talking and negotiating the price to be treated that way? I had worked in a car dealership for 13 years and never had heard of such bad business dealings ever. Danville Toyota is seriously lacking in professionalism as well as customer service skills. Not to mention is owned by what seems to be someone who is out to string along the consumer for his own personal gain.

Always excellent service I could not imagine going anywhere else

A place to good where they tell you what to pay dont work with ya much

Danville Toyota not only has the most friendliest sales team,their team is some of the most generous in our community. They are some of the first to step up be it with fundraisers or give aways. That means a lot in a small town. Amy Snead

Nick Bello, Jose Barraza and Lamar Jones are a great team and an excellent asset for Danville Toyota.Both times that I have been there to buy my cars, they have been really helpful.Thank you guys!!!

Bought a Nice RAV4 there 3yrs. Ago still driving no problems

When I go there I know Im gonna be taken care of. On this last visit they went beyond my expectations to make sure my car was well cared for.

If you need to get your vehicle serviced then they offer a lobby and taxi service to help you pass the time of your repair. So if you dont want to be stuck while waiting then you have options.

I have bought around 20 cars during my lifetime, and this has been far and above the best experience I have ever had. Our salesman, Mike and the business manager Nick were friendly, attentive, helpful and always a step ahead of my expectations. If we werent moving to New Hampshire in a month, I wouldnt hesitate to buy another car from these guys....and almost dare say it would be worth the trip back to Danville to give these guys more business.The dealership is conveniently located, easy to drive or wander through and there is a fantastic selection of new and used vehicles of every type, but not overwhelming. There is no junk on this lot. The showroom is clean, well lit and very comfortable with a customer waiting lounge that has TV, free drinks and snacks and an abundance of reading material.When we had to drop our newly purchased Hyundai Santa Fee off for a new set of tires (That they found needing replacement post sale) we were given a similar vehicle to drive on a pre-scheduled trip that day. Since they were closed the next day, we had the use of it at no charge until we were able to pick our car up on Monday.When we bought the Santa Fe, there were no key fobs, but Mike and Nick hooked us up with a set of aftermarket fobs from a local shop. Two days later, Mike found the OEM fobs, called me and gave them to me.Most dealerships will do their best to forget about you after the ink is dry on the contract... Not Danville Toyota. These guys are top notch in my book!Thanks again, Mike and Nick!

Went to look at some suv and the salesman sead there was only 2 salesman working today and sead today was not the day i was not planning on buying today but he did not wont to work so wen i buy i will not come back

Great customer service. I always feel welcome. The men are easy on the eyes.

I love taking my vehicles to Danviille Toyota the employees are friendly and have a genuine care for their customers and service is fast, they get me in and out in no time and I am able to go about my day!!

Very inviting very friendly and awesome staff

Went to Sams Club across the street to buy gas for $1.60 a gallon.

Always friendly and courteous staff. Come to Danville Toyota !

The staff was nice, however my air conditioner went out the day after I got the car and I have had problems with it ever since. I have now owned the car for a little over 3 months and have no air conditioning while it is 90+ degrees outside. The fan barely runs at all so I have no defrost either, I tried calling today and got sent to a voicemail, which did me no good whatsoever. Im sure that they will recommend that I take it to their service center which I do not have the money for since I am making the payments on this car, the least I had expected was to have a working air conditioner but I am guessing that I expected too much

My Wife and I purchased a Jeep Renegade from these folks on 9/11/17. There was, and still is, multiple scratches on the vehicles exterior paint. No big deal as our sales person Jennifer Strader promised that she would send us a bottle of touch up paint to accommodate. After at least 10 to 15 calls and/or text messages and 3 months of trying to get the paint, we still have yet to receive the $15 dollar ML of paint? If you love horrible service then defiantly check with Jennifer Strader. She will consistently lie to you or tell you what you want to hear.

They are the best, good customer service clean quick good snacks while you wait and watch TV, I trust them to take good care of my car.

Went in for my regular service to my 2000 Tundra and as always was quickly serviced and treated very kindly.Always enjoy coming to this dealership

I wouldnt advice anyone to buy from them. The finance manger let me sign on something called a proccesing fees which gave the green light to Toyota financial to snatch my money legally. Folks be carful.

My wife and I bought an Avalon from Danville Toyota and had an excellent experience. We dealt with Jennifer Strader, who was friendly yet professional and did an excellent job of helping us through the process.

I installed the concrete finish here, they had a great selection of cars and a pretty fair knowledge of financing options for potential customers.

Have purchased a car here in the past with good service.

Excellent car care and service. Very please with communication skills. Thanks Jonathan Cornell

Called to schedule service, they were having trouble with their phones. So I couldnt be transferred to service department, left my phone # for someone from service to call back. No one ever called back. I then proceeded to schedule service online. Got my appointment Confirmation printed it out, planned the whole day around it, had my ride. Then I get there and turns out they cant take my car and my appointment confirmation means nothing. Disappointing

The only dealership I will ever go to...I am a single mom and went there to buy my first car and couldnt have asked for better service and Honest people ...they were there to help me first and did not try to take advantage of a single woman will never go anywhere else have brought 2 cars from them and loved both of them

I know its my fault that I signed the paper without looking at it after he said he needed to talk to the owner. I know the rate that was on my paper and when I got home it was higher. Just watch your papers if they walk away and stay a while and come back. Check to see if the same rate is on the form. This was so wrong.

Poor customer Service experience

THOSE PRICES ARE TWO #*&@%*@! HIGH.QUOTE FROM THE MOVIE, USED CARSA MUST WATCH. 🤪🤣🤪

Thanks to Jennifer Strader, the entire buying experience from resolving the features of the car, to settling in on the price, to picking the car up was flawless.

Nice place good people..

The service is always top notch, the all get me in and out in a timely manner.

Everyone very friendly and very nice and clean waiting area

Excellent service as always.

Everyone was very nice and helpful and I got in and out in a very reasonable amount of time.

Just looking at inventory! Shopping for newer vehicle. Did not talk to anyone there

Awesomeness, Professiona Service . Thanks Mr. Terri Hatchett, Service Advisor. Thanks Ms. Yenni E. Gluhareff Customer Relationship Mgr., Danville, Toyota. My Toyota & I will be Back. I Sincerely Appreciate You All !!!! Ms. Tammy A. Swanson

Very friendly service was in and out quickly for oil change