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Crossroads Auto Body
49 Taylor St, Danbury, CT 06810, United States
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Crossroads Auto Body
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Em
Review №1

If I wasn’t rear ended, you’d have a tough time convincing me that this car was in an accident. The work that Jim and his team did was fantastic. They couldn’t have been more helpful or friendlier. I was out of town when the car was finished and they dropped it off to my dad at his office, which was a huge convenience. When I got back into town, I noticed the bumper was a little loose, I brought it back in and It was fixed before end of day, no extra charges or hassle. Crossroads is the only place I’d recommend for auto body work in the area.

Jo
Review №2

Super friendly manager and receptionist. They helped me do some light touch up work and I was in and out quick! He didn’t charge me either which was confusing and amazing. This is the place to go. The Mazda dealership also outsources their painting work to these guys and I can completely see why. Best experience I’ve had outside a dealership.

Ch
Review №3

Crossroads Auto Body is by far the best company in the business. When I called because my daughter was in a car wreck, the first question out of Jim’s mouth was, “Is your daughter ok”. The compassion from Jim and his crew put everything into perspective. They helped me through the process, gave me the options and helped me come to the best decision. Jim and his crew truly put people first, there is no other company I would ever use. Thank you for your compassion and all you do.

Do
Review №4

Another visit to crossroads and another above positive experience. They always go above and beyond the work is outstanding and they are always helpful and friendly. Nobody can even come close to their workmanship 5 🌟

Em
Review №5

So far a really good experience. Good people, excellent service.

Ca
Review №6

These guys are awesome! They fixed my car and made it look showroom new. Would recommend.

Ly
Review №7

Family-owned and operated, NOT A CHAIN. Mindo and Jim provide quick, professional,high-quality work with exemplary customer service.Your vehicle will look better inside (yes, they clean the inside of the vehicle before you pick it up) and as good as new on the outside.In an accident? Call Danielle at the front desk. She is also part of the Crossroads family, and she will calmly walk you through the entire process; helping you through the insurance end, assisting in getting a car rental and keeping you informed. Our family has used Crossroads numerous times never disappointed. I have referred many people to Crossroads, they, too, not disappointed and blown away by the attention to detail.. Neither will you!

li
Review №8

Ended up at Crossroads following a local mechanic recommendation. Glad I did. Jimmy did everything he could to keep my cost down as possible and even saved me some money with few little gentle touch ups. Will definitely come back if and when needed and will definitely recommend anyone I know.

A
Review №9

What an awesome auto shop!!! Jim was so helpful after my accident. He gave me the lowdown on the process of repairing a car after a major accident. He gave me information on what to do and what not to do with my insurance company. It was overall a good experience.The only thing that I was slightly displeased with was my car took almost 45 days to repair. I then had a major bill with the rental car for taxes and fees my insurance company would not cover, which I have submitted for reimbursement to the other insurance company, thanks to Jims advice! Also, if you want to speak to them, head right to the shop. Sometimes the phone is busy.I still gave them 5 stars because despite the above, they were AMAZING. 10/10 would recommend

Es
Review №10

I took my car to crossroads after an accident unfortunately the car was totaled. The gentleman took time to comfort us I was my son. Thank you sir for the good words. I plan to bring in my new purchase which needs a lot of work I know they will the ones to help me. Good attitude king people.

Ma
Review №11

These guys are the best around. Not only are they honest ( and that’s hard to find ) I believe they care about their customers. Ever sense the first time I walked into that place I have and will never go anywhere else as long as they’re in business. I love you Mindo

Mi
Review №12

Excellent experience. Even went the extra mile and touched up some nicks and scratches at no charge. Highly recommended business. Car looks like new!

Am
Review №13

Went to Crossroads for scratches on my passenger side doors hoping for a buff out. Jim immediately came to the rescue and helped me out. Very kind and meticulous. I really appreciated his hard work and professionalism. My car looks great! Wouldnt go anywhere else!!

Br
Review №14

If you are looking for a truly professional experience, look no further! Crossroads Auto Body knows how to take care of their customers. I was helped every step of the way. The work they performed on my Subaru WRX is impeccable and remarkable. Thank you Crossroads!

Le
Review №15

My parents and I have used them for like ten years— everyone is so super nice and straightforward with what’s going on with your car, insurance, etc. As much as getting repairs or bodywork isn’t fun, I have complete confidence and trust in these guys for anything I need.

An
Review №16

Crossroads is the best auto repair shop of all the auto repair shops (body work or otherwise) I have been to. Jim and Mindo provided the best repair service experience ever. They are experts. In last 2-3 years I have been to Crossroads 3 times for unrelated body shop problems. They have provided top notch service at affordable price on all occasions.

Ru
Review №17

I have used Crossroads for several years and cannot say enough about their customer service and quality of work. Everyone is very pleasant and really take care of things for you, so all you have to do is drop your car off and rest assured the rest is handled properly. I highly recommend them to anyone looking for a body shop.

Ma
Review №18

Went in for an estimate the other day. I pulled too far in a parking spot, hit the curb and my bumper broke off. The bumper wasn’t cracked but just broke off the frame. I left 30 mins later with a reattached bumper. If I didn’t know any better I wouldn’t have thought it ever came off. The staff was super nice and thoughtful. Couldn’t have asked for a better experience.

EL
Review №19

I just had my car repaired at Crossroads Auto Body, they did a fantastic job at restoring the car body. In the end my car was like new, plus clean and shiny inside and out. Very helpful, informative and professional staff. Mindo whom I dealt with most of the time is very personable and pleasant, making sure that all our questions were answered and requests were satisfied.

Mi
Review №20

I took my car for an estimate on some minor damage on my bumper. I was shocked when it was fixed in 5 minutes and they wouldn’t even charge me. I even offered to treat for lunch and was declined.That simple gesture assured me that me that if I needed work done in the future; there would never be any other choice.Thanks AgainMike Baptiste

Jo
Review №21

Mindo was friendly and helpful. In addition to the reasonable quote on a little bit of rust work, he took the time to point out where else rust might accumulate, and how I can clean the insides of the fenders to keep from coming back every year.They came in below the estimate and buffed and waxed the whole car, including cleaning the wheels into the bargain.The car looks great stem-to-stern, and thee is no hint anywhere what has been done.What else can you ask for?

Ma
Review №22

The absolute best auto body shop. I will never take my car anywhere else. Their work is expertly done and after getting my car back, youd never know it was in an accident. I go often for help with smaller things and theyre always willing to lend a hand. They work with insurance and get the job done right. They refused 3 roof panels that came in because they were warped or broken. They do things right here. The staff is friendly and knowledgeable as well. Parking can be a bit tough sometimes but definitely go here, nobody beats them.

Es
Review №23

After stopping at two different auto body shops to get an estimate on paper (which one place just said to me leave your car here well take care of it and the second giving me one without much detail of the repairs it need it on it) I did what my insurance agent recommended... go to Crossroads. He was so nice to call them and let them know I was on my way, they treated me so nice, LOVELY!! and the same with my car the car looks like nothing happen!!!! my family couldnt tell the difference as to how it was before the accident happen. I absolutely recommend this place!! they do a great job and take care of their clients!! THANK YOU CROSSROADS!!!!

Em
Review №24

Theyre friendly and go out of their way to help. I was just in there and heard them track down a body shop in NY for someone who isnt even a regular customer. They do a good job, tell you what theyll do, and do what they say. Their prices are reasonable.

Be
Review №25

The single best experience I have ever had dealing with an auto claim and repair. Mindo and his staff dealt with two separate accident claims from two different insurance companies at the same time and got the jobs done on time and with great quality. Go here if youre in the unfortunate situation of needing body work.

Tr
Review №26

Top notch owners and staff. Always willing to go the extra mile for their customers. Fantastic work every time!

Ma
Review №27

I just had my car repaired after a minor fender bender. Not only did they fix my car so that it looks like new, they cleaned it inside and out. They do exemplary work and I would not take my cars anywhere else.

Ch
Review №28

Their work is very professional and service and attitude is extremely nice! Also they charge a reasonable price!

Lu
Review №29

The best body shop! They are so friendly & honestly!

Da
Review №30

A great shop with great people.

To
Review №31

Fantastic service

Information
8 Photos
31 Comments
4.9 Rating
  • Address:49 Taylor St, Danbury, CT 06810, United States
  • Site:http://crossroadsab.com/
  • Phone:+1 203-790-9933
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8–11AM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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