user
Rally House Old Town
5500 Greenville Ave Suite 203, Dallas, TX 75206, United States
Appearance
Rally House Old Town
Comments
Br
Review №1

One stop shop for all your favorite team gear! Grab a gift or the latest apparel. Great staff, Tee and Kam were kind and helpful. I was looking for Dallas or Texas branded items and found plenty of options.

Al
Review №2

My b/f is a mega HatHead! He has dragged me to Rally House Old Town too many times to shop for hats of his favorite teams, and we have always had pleasant exchanges with the Rally House staff. Recently, Vanessa T. was a rock star even after my b/f bought a hat, changed his mind a million times, and ended up returning said hat. Vanessa T. was extremely pleasant and helpful, and made him feel appreciated for being a Rally House customer. Thank you!

Bl
Review №3

I always have a good experience at Rally House. They always have what I’m looking for as the sales team is great. Vanessa, Vanessa, and T (hey y’all!) are friendly and engaging. Everyone is willing to help find a size if you need it and it’s in a great location. Stop here for your the best gear for your favorite team!!!

J.
Review №4

If youre into sports you like jerseys hats and other clothing wear and anything else to do with your favorite team around the Texas area this is the place for you I even found postcards to send to my little ones

Ro
Review №5

I stopped by the Rally House at Old Town the other day. I was looking for some sports apparel for my boyfriend but was completely overwhelmed by the choices. I think given the number of sports franchises in the area, this is an understandable dilemma. Thank goodness, I encountered Angela. She was a calming and knowledgeable force in the confusion of my shopping experience. She showed me around, all the while asking the right questions, getting to know just what my sports loving boyfriend would appreciate. She made several suggestions, and I made my purchases... She was not wrong!!! He loved everything I gave him. I will definitely be back for my own sports jersey when the ballpark opens!!! Thank you for having team members like Angela!!!

Ho
Review №6

I loved my visit! I ordered some rain jackets and I love them! This location is very nice! I had a chance to speak with two customer service representatives which was Vanessa Q. and Angela C.Thank you ladies for treating me with so much respect!

F
Review №7

I went to Rally House yesterday because I have a, Northern visiting Texas for the first time. I spoke with Gavin who held two Texas Shaped Shotglasses for me. When I arrived I was greeted by Vanessa and Gavin wasnt too far away. Great Service by both and Rally House Old Town is the closest you will get to a Stadium Store without the Stadium Pricing.

Br
Review №8

I literally love this store! It is always so clean and well organized! Mr. Kamerin and Ms. Vanessa are amazing! They always greet me every time I come in and is always so helpful!

St
Review №9

Great customer service, definitely recommend going here. Lots of great gear. Roman was very friendly and helpful during our visit !

Ka
Review №10

I visited the store last week looking for Notre Dame merchandise. Your associate Angela kindly informed me that they do not carry their merchandise in the store but that I could visit the company website. She even offered me a code for free shipping! Thanks again!! A lifesaver!

Je
Review №11

Customer service was Excellent! Ben and his coworkers were really polite and very helpful :)

Ta
Review №12

Stopped in for some clothing for my boyfriend and Kaomi did an awesome job at finding me exactly what I needed for him!! And he loved it also :) she has GREAT customer service and a loving smile on the whole time!! Because of Kaomi I will definitely be back, and telling all my friends and family about it!! Thank you Kaomi!!!

ta
Review №13

Shoutout to Cameron and Ti -AWESOME SERVICE!

Sk
Review №14

Great staff and customer service very helpful in finding all my Mavs gear

Ca
Review №15

I want to give thanks to DreShun James I have came in on last week. He showed me around the store and he helped me and my husband find everything we needed. DreShun is such an amazing and brilliant young men. This young man has a bright future ahead of him. May God continue to bless you young man until we meet again. I will be back !!!

Ad
Review №16

Great place to shop, Venessa and Angela very both very kind, patient and helpful helping me find what I needed. I will be back to shop!

te
Review №17

I went to old Towne in Dallas off of Greenville Ave they sent me to Mckinney texas for something that wasnt there.... wasted trip...

Ji
Review №18

DreShun James has amazing customer service skills. 100% WILL COME BACK!!! Hes the best Ive seen in a long time.

Ya
Review №19

Ben was awesome! Great customer service!!!

Sh
Review №20

It’s not hard to update the hours for your store. If you have changed your hours for COVID, change them on your website and Google so customers don’t waste their time! A notice on the door is just plain lazy.

As
Review №21

A bit too pricey, but they have lots of options. The “SALE” sign in the front is lowkey a lie. I’ve been there lots of times and there’s never any discounts- at least not in the UT Austin section. But they do have clearance options online.

Se
Review №22

They have lots of great choices.!!

kh
Review №23

Stopped by to pick up some college stuff for my classroom, and was very pleasantly surprised. I picked a few things out then a young man (Desmond I believe) took his time to show me around the store to talk to me about a few items and help me out. A wonderful experience!

Ol
Review №24

From the young lady that welcomed us into the store to Brian and Desmond who checked us out of the store, the entire experience was warm and welcoming. They all made the entire shopping experience easy, relaxed, and fun. We will definitely be back. -Stephen Hartenstein

Wy
Review №25

Great store with great local apparel. Only complaint is they did not have any FC Dallas merchandise when I was there. Otherwise, top notch.

Jo
Review №26

They have the best customer service! They have some great stuff here. If you can’t find what you’re looking for here, then I don’t know where you’ll find it. The manager seems really nice and her smile alone will make me a returning customer. Thank you Rally House Oldtown for such great service!

kr
Review №27

Great place to find sports gear. Staff seems a little lost, seem like the joy left them today. Im know theres a great staff but work on the friendliness especially when customers come in in greeting them. Ill still come here!

Sh
Review №28

The customer service was awesome everyone greeted me upon entry and they had everything I was looking for and then some...💙

Ke
Review №29

Awesome place for sports lovers. Huge selection of products from apparel to home needs and everything in between. Cool helpful friendly staff.

Ch
Review №30

Love this place! Love This Place!! LOVE THIS PLACE!!!Anything and Everything for Any Kind of Sports FanJust wish the prices were lower so I could BUY MORE STUFF!!!

Ri
Review №31

This place has everything! Staff was very kind and genuine. Special thanks to Roman and Cameron for going the extra mile. Will definitely come back again soon.

Ad
Review №32

This is not a review for the store but for the company. Their advertising is misleading and their customer service department supervisors are either liars or the companys return policy is complete BS. They claim they have no way to reimburse shipping so if the wrong item is sent by the company the customer is forced to eat the shipping cost because of the companys mistake.Update: After being reached out to by the company the company apologized for the confusion and shipping was refunded. Thank you.

Ms
Review №33

Super Nice Staff!I bought a Texas Rangers hat!!Fits well. Nice Selection.

Ka
Review №34

Anything college or sports related you need it you can definitely find it here. I’ve always had great service at this location. Perhaps increase the Texas Tech options 😀 other than that it’s a great store.

Te
Review №35

Jan 26 2019-Today my boyfriend and I decided to stop here to buy some OU stuff for a friend. As we pulled up it look like they was closed. He got out to make sure of closing time. They said they close at 9pm. By this time a Police or Sheriff walked up to my boyfriend.He asked her Officer M Titus was the place closed because the door was locked. She told him he was not allowed in and to leave the property. I got out the car also. Im on oxygen so I had my tank with me. I went to the door and it was locked. The officer told me they was closed. This was at 5:45 on a Saturday. She said I couldnt come in with my tank. He and I got in the car and called the store to see why we couldnt come in and they hung up on us. Out all the 54 yrs of my life, Ive never been discriminated against for being black and handicap. Your corporate office will here from me and my boyfriend Sunday morning. And Officer Titus will be getting a complaint filed on her too.

Je
Review №36

Vert nice selection of gear for Dallas and Texas sports. Friendly helpful staff. I will be back!

Ry
Review №37

I came to Rally House Old Town to get a few of the collegiate decanters for groomsman gifts. Unfortunately this location did not have any of the Baylor ones. For over 30 minutes, McKayla tried to contact different stores to try and locate them for me, until she finally ended up ordering them because she felt that it would be best given the time frame I needed them by. McKayla was extremely helpful in this buying process, and showed great professionalism and patience with me. The order was placed on Sunday the 22nd of August, and with 3-5 day shipping, I received them on Tuesday the 24th. If you are in the market for anything sports related, I would highly recommend the Rally House Old Town, and working with McKayla.

Lo
Review №38

Hi,the restaurant was extremely very nice and clean and sharp great employees on staff with great personalities and attitudes with high intelligent great motivation positive mind thinking great cool ice cream with brown cone rainbow ice cream coloring great odor inside the resturant clean floor.and the staff greets the customers or customer and after paying for the ice scream by saying have a good day.i thankyou.and you all have a great day.thanks.much responsibilities and endependent and self behavior control and being sharp and haveing a clean uniform and the grounds being clean,respecting the customers or customer,make the customers or customer feel satisfied and comfortable and welcome the customers or customer back by saying have a great day.i thankyou once again.you all have a good day.

Pr
Review №39

I always find what I need especially when it comes to OU merch!

De
Review №40

Here now and hours are wrong. Attempts to get thru are blocked.This is a team spirit store.

Je
Review №41

Nice store but disappointed with the service. They didn’t offer to help at all and shot us down when we were trying to purchase jerseys.

Ky
Review №42

On January 26 2019 my girlfriend and I was out shopping for an Oklahoma University shirt we decided to shop at the Greenville store we pulled up into the handicap parking because my girlfriend is handicap I got out the car and walked toward the store to look in the window and I seen a Oklahoma University shirt I turned around gave my girlfriend the thumbs up and walked towards the car when I turned around to start walking toward the store an employee locked the door this was at 5:40 p.m. I stood by the door hoping they would open the door 3 Hispanic female employees acted as if I wasnt their I looked at opening and closing of the store it said close at 9 p.m. a female Dallas sheriff walked up and said she is going in but Im not allowed in I asked what was the problem she said get off the property I went back to the car and told my handicap girlfriend what happened so she tried and they told her no we left I called the store and ask what time they close the lady said 9 I told her I was just their and you locked the door as I was walking up to your store they hung up so I called the store near the galleria a lady by the name of Amanda I explained to her what happened she apologized and said come to her store so we did Amanda was truly wonderful I will be getting in touch with corporate tomorrow and Monday morning I will be obtaining a discrimination lawyer Im a 55 year old black man grandfather of 5 Ive never ever been treated so unfairly and as the officer M Titus I shall be contacting your superiors Monday and by the way the shirt is to little and I shall be returning it tomorrow at the Greenville store after I contact corporate about this matter

Ch
Review №43

The women in the store was rude and following me around the store as if I were going to steal something. When i asked if they had spurs gear she replied this isnt San Antonio. Rude

Ja
Review №44

Since the nearest mall doesnt have a sports apparel store, this is where I go. And one of the managers is super nice, so thats a thing.

Li
Review №45

Way too overstocked and crowded. I was afraid something would fall off a display into my bag and get me in trouble. Staff not friendly or attentive.

Ry
Review №46

Great selection of Texas teams and more!

Ma
Review №47

Great place to stop and buy things

Au
Review №48

Very rude when I called asking for Chicago Cubs gear. I understand we are in Texas but I was just double checking.

Ch
Review №49

Thank for support LSU SHIRT than online

Pe
Review №50

They do not have customers restrooms.

JS
Review №51

Expensive and cramped, but if you need Dallas team gear or NCAA wear, this is your place to shop.

Je
Review №52

They have apparel for every team surrounding Texas.

ga
Review №53

Dead service

Ra
Review №54

Great selection, helpful staff, and nice location!!!

Da
Review №55

Good employees and great help

J.
Review №56

They allway have what I need

Da
Review №57

Need more name options

An
Review №58

Nothing out of state. Sucked.

Me
Review №59

AMAZING ❤️❤️

Bi
Review №60

Lots of fan apperal and memorabilia

Gu
Review №61

Like the area

Fe
Review №62

Good

Am
Review №63

Very help staff!

De
Review №64

Ok

Ma
Review №65

Uffff of the best places to shop in Texas.

Information
54 Photos
65 Comments
4.2 Rating
  • Address:5500 Greenville Ave Suite 203, Dallas, TX 75206, United States
  • Site:https://rallyhouse.com/rally-house-old-town
  • Phone:+1 972-332-4494
Categories
  • Sportswear store
  • Clothing store
  • Gift shop
  • Souvenir store
  • T-shirt store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:Closed
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:11AM–6PM
  • Sunday:10AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations