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Rallye Auto Sevice
18181 Hillcrest Rd, Dallas, TX 75252, United States
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Rallye Auto Sevice
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Sm
Review №1

What prompted me to write this review was that I moved a good distance, got a bit lazy and didnt wanna drive the extra miles to Rallye. At a different mechanic shop I asked for an oil change and to fix my heater; and they come out will a sheet trying to upsell me several different items for $1950. Then the next day they found another mandatory repair in relation to the heater for another $200.... Rallye, in all my years going there, hasnt upsold me a single thing. Should have just drove the extra 15 miles.

Am
Review №2

Just moved to the state and needed a check engine inspection - so glad I took it to Rallye. Paul was friendly and great about letting me bring it in last-minute before the busy holiday weekend. They got the car back to me in great condition before the weekend and explained exactly what they found through the engine check diagnostics. Trustworthy local car service!

Pr
Review №3

Paul was very helpful and honest about the window repair on my Hyundai. Reasonable too. Will definitely use them again!

M
Review №4

Superb customer service. From now on, it will be my to-go auto service when needed. Paul saved the day! Thank you!

Kr
Review №5

Wow, what a professional & thorough call! Spoke with Paul, the service advisor & he asked the best questions to really get to the source of my need. It was obvious he wanted the best for his customer & his honesty will win my loyalty for a long time!

Ed
Review №6

Paul is great! He explains things well and is extremely personable.

Sh
Review №7

We’ve been to this location multiple times to address various maintenance needs for our cars. We’ve always had a great experience and it feels like a well managed shop.

Da
Review №8

A fantastic local shop with certified mechanics across multiple brands (I drive a VW, my wife a Nissan and they can service both) and they have no problem taking the time to discuss with you everything that is, and could be, going on. Definitely recommend!

Na
Review №9

Rallye Auto Service patched a belly pan that was damaged on my vehicle. They completed the service so quickly and I was also able to get my inspection completed at the same time. I highly recommend Rallye and I hope to work with them in the future! Clean, safe environment with a great staff!

Au
Review №10

Paul and his team were so great to work with! My family and I have always needed a trustworthy auto shop to go to and we will be definitely going back to Rallye. My check engine light came on and needed a simple fix. Paul and his team did this work without a charge where I’m sure other auto shops would have charged $100/200 plus for running the diagnostic test and the simple repair that was needed. Rallye is a trustworthy and professional place to bring your vehicles to (:

Ja
Review №11

Refused to service my 2014 Grand Cherokee. I called to schedule install of a strut mount on my Jeep Grand Cherokee and because I purchased the Mopar part from the dealer they informed me they “don’t install customer parts”. The interaction was cordial. If you want to use dealer parts just be aware that is an issue for this place.

Na
Review №12

Perfect place. Paul is a great mechanic. He quickly diagnosed my car and found the cause of the breakdown. I recommend this place to everyone. Thank the staff for the quality work!

Ro
Review №13

Please give these guys your money!

Ka
Review №14

Attentive to detail, friendly, professional, shares info and ur costs ahead of time.

Wa
Review №15

Had need of an emergency repair this week. Check engine light was on and I had the code read at an auto parts store. Had heard rave reviews about Rallye, and it is very near where I live. So I decided to give it a try instead of driving so very far to my usually car repair location. The staff was very knowledgeable and polite. The office was nice and clean. Service on my vehicle was prompt, with quality parts, at a fair price. I was very impressed.

Ki
Review №16

I have been a customer for years. As a single mom with three older cars I can’t tell you how much peace of mind Rallye gives me. Paul gives excellent customer service and makes you feel like you’re their only customer. They are trustworthy, their communication is great and I know they are always going to help me do only what is necessary. I can always trust the repairs they make. Even though there are 50 or more mechanics closer to me, I drive 20-25 minutes to Rallye’s. There may be someone cheaper but I want someone I can trust!!!

Ro
Review №17

The A/C went out on my 2003 Lexus. The Lexus dealership informed me that I need a new compressor and dryer for $2600. Since the car is only worth $8000, I got a second opinion from Paul at Rallye. He told me that the compressor and dryer are fine. He filled up the freon for $90. The A/C works just fine now.$90 sounds better than $2600. Im disappointed with Lexus and their dishonesty. Im impressed by Pauls honesty and professionalism.I will be servicing my car at Rallye in the future.

Pa
Review №18

Have gone here twice now, and both times they went out of their way to save us money. Both times there was something simple that had to be done to remedy the issue, and on each occasion they could have embellished and taken advantage of us, and we would not have known any better. But they were very honest, and in one case were able to help us free of charge. They provide uncommonly good service. My family and I really appreciate the excellent level of service they provide.

Re
Review №19

Today was my first visit to Rallye Auto. I talked on the phone to this extremely nice man named Paul. I have only been in Texas a few years and this is the most professional person I have met that works in this industry. He is caring and does not try to get you to pay for something you do not need or overcharge for a service that you receive.i went to the wrong location today and I called Paul and advised him of this. He has the patience of job. I advised him I was correcting my GPS and would be to his location.soon. I am so pleased beyond words,I will surely return to this establishment to get any of the services they provide.Joyce Watkins

Ru
Review №20

Reliable place to fix my old VW.

Aa
Review №21

These guys are very polite; I came in for a rotation and come to pick it up to find it carelessly parked on top of the bushes next door which left scuffs and scratches on my front bumper. Its unacceptable! They were understanding and offered to keep the vehicle in attempt to buff them out, however it did not fix it. They said there is nothing else they can do. So now Im stuck with a body shop bill for damages they are responsible for. Big disappointed, will make sure to let my friends know.

Al
Review №22

About a month ago, In the middle of a full on down pour of rain I had a flat on the road close to this auto service center. As I walked in, I could see how busy they were. All 8 bays were full, the service advisor was on the phone helping a customer and he still came up to me to let me know he would be right with me. Once he was done with back to back customer service needs on the phone, he came up to me and saw my flat tire. I ask if I could borrow a floor jack so that it would help in making this fix a little faster in the rain. Paul, the service advisor said how about we just change it for you so that you are not in the rain doing the fix. 10 mins later I was changed out and on my way! (remember the comment that all the bays were full), Most places alone would have just put you in line waiting over an hour for a 5 min changeout. Pauls management skills and keen eye could see that a shuffle of jobs for a 5 min fix would give him a customer in the future. Thank you Paul for helping your new future customer and thank you management for having an awesome employee on your staff!!

Li
Review №23

My car broke down while I was driving along Preston, and I had to get it towed to a nearby mechanic. I was really lucky that this was the closest place, because they are amazing! They are super friendly, and they gave me a very reasonable & accurate estimate. They were able to fix my car much faster than I was expecting - it was ready the next day! When I went to pick up my car, there were no extra surprises on the bill, no upselling, and they gave me an explanation of what happened with my car. All in all, they provide a great mechanic service. Good communication goes a long way! Ive been looking for a place to take my car for ongoing maintenance, so they have my business in the future. :)

Ri
Review №24

I have been to this place twice- they are professionals and cordial, so no complaints about the service. The only doubt I have about them is the money they charge- I first time changed one headlight and the labor cost was 50$. The second time when they did state inspection of my car, they suggested changing the wiper blades, and each one cost 20$. I have zero knowledge of car and car parts, so I agreed on that, but later found out that the wiper blades can be obtained at atleast half the price.

Je
Review №25

Paul and the crew are amazing! They follow back up on repairs to ensure customer satisfaction and will email pictures of problems they spot while the car is in their care. They are also honest and dependable! I would never take a car anywhere else! I have had several vehicles in for a variety of repairs and have been thoroughly impressed each time! This is the best repair shop I have ever seen!

Em
Review №26

Until coming to Rallye @ Hillcrest, I had lost hope in car repairs! My business partner referred me to come here to repair my last mechanic’s mistakes- and they delivered! Paul and the whole Team at Rallye are so friendly and beyond professional! If it’s within their power to do- they will do! Thank you all for restoring my faith in driving again haha

Am
Review №27

This place is the whole package. Scott and the team of mechanics are very skilled in what they do. Paul who works with scheduling, and explaining potential repairs is friendly, patient and very thorough. With 3 teenage drivers, we have older cars often in need of repair. Scott and Rallye have been such a blessing to us in their trustworthiness. We are also grateful for how hard they work to get our car in to be diagnosed and then also in how hard work to get us back on the road as quickly as they possibly can.

Om
Review №28

Highly recommend. Work is done pretty fast but most importantly they seem honest and don’t try to up sell you on unnecessary repairs. Paul and the team are great.

Ly
Review №29

They are always super friendly and helpful. Unlike some auto repair shops or dealerships, Rallye is honest about what needs to be repaired and what does not need to be. Of course they may offer suggestions, but they do not try to force you to spend money on things that are not necessary. My car is very well cared for and I will definitely continue to use Rallye. I highly recommend!

De
Review №30

5 Stars for a job well done EXCELLENT Customer Service. They answered all my questions. Fixed what they were able to at this time. And kept the cost at the price I was quoted. I could not afford at this time to get everything they listed done. BUT I plan to bring my car back to them and have them do those repairs as soon as I can afford it. So Thank You Gentlemen. Keep up the Great Work. The world appreciates hard working honest people such as yourself.

Mi
Review №31

I was having a problem with my 2003 F150, so I went to Ford, figuring they would know there own vehicles. $170 later (for a misdiagnosis) I went to Rallye. The exact opposite of Ford: Paul is friendly, courteous, and very knowledgeable. Rallye fixed my problem and my only regret is that I didnt seek their help in the first place. Live and learn.

Ay
Review №32

Paul is fantastic and true gentleman. Your car will be in good hands who really care for your car and dont look for robbing you with extra charges. Ive done my camshaft and crankshaft sensor replacement for my infinity m35x. The cost was reasonable and the hospitality was excellent.Before that, i have visited many other service centres and they just try to rob you, but not this one. I would highly recommend this place.

Ja
Review №33

They say an honest mechanic is hard to find. Maybe we just got lucky having this place in the neighborhood. Weve taken two vehicles there and got quick, professional service with no pressure or run-around.

S
Review №34

I was from out of town and unsure about what to do when my car had a check engine light on. The dealer didnt want to check my car because it had 239,000 miles. The nice people at Rallye checked the light, gave me some good advice, and didnt overcharge me. I would use them again.

Da
Review №35

Took our car in because of a noise in the right front wheel well. Scott seemed to have an idea about the cause of the noise and asked several questions. Told us to leave the car and that they would have it repaired in several hours. We got a call in several hours and told that the car was ready for pickup.The cost was incredibly low and the noise was gone. These folks know their business! Best of all, they are polite, professional and get things done quickly. Above all, they are honest and charge reasonable prices. Are we going back? You bet, that is, if our car needs more professional help.

sa
Review №36

Great experience at Rallye on Hillcrest/Ohio. I brought in my 2002 Mercedes that we are putting back in service and gave Paul a blank slate to find wrong whatever he could. The car runs great! All it needed was an oil change. He also gave us great recommendations for some upholstery work and body touch up. High trust value here.

Ye
Review №37

Paul was really great. He explained how the problem would be approached and communicated our options in a very non-pressured way, helping us prioritize the list or repairs given our various constraints. As a courtesy he offered to recheck a couple of issues two weeks later to make sure that everything we OK. I really felt he was focused on what was best for me, the customer. I will definitely use Rallye and recommend to my friends.

Ka
Review №38

I had great experience here. Paul explained to me everything I needed to know with great patience and honesty. My car was done quicker than promised and the overall experience was fantastic. I would recommend a friend come here again and again.

We
Review №39

I am so impressed with Rallye. Paul has been working with me for months to address various repairs for my 2002 Prius. I am on a budget and really needed an honest repair shop that wouldnt try to charge whatever they can, regardless of whats needed. They gave me a quote with an explanation of what repairs were urgent and what could wait and they were very patient when I had to wait a couple of months before following up with the repair. I know that I can trust them and they wont try to cheat me like other repair venues have. I recommend Rallye to everyone!

Jo
Review №40

Had an oil leak from my oil pan and needed emergency check before I had to go to work. I stopped by Rallye to see if they could help. Paul went above and beyond and took in my vehicle with urgency to look at my problem to help solve the issue. I appreciated the great honest advice that he provided. Thanks Paul.

lM
Review №41

Got an oil change and general check up here about a week ago. No issues showed up on my car so far so I guess the job was done right.Spoke to Paul at the front desk. Transparent and fair with pricing and wont try to rip you off or tell you something is wrong with your car when there is none. He is also an experienced and knowledgeable mechanic and explains to you what the issue is with your car and make suggestions.He also seems to tell customers not to have something worked on if they are worried about something but there is no issue, instead of trying to take advantage of them.Good, honest, knowledgeable shop from what I know. Definitely give the shop a try and support worthy businesses like this so they can continue to offer good honest service instead of having to go to some other shady place.

Sa
Review №42

Been using Rallye for about a year now. SO happy i finally found them! They are honest, knowledgeable, helpful, and professional! Paul always has a smile and is aims to please! He knows his stuff and is always happy to take the time to explain what is going on. Highly recommend Rallye!!

Cr
Review №43

Growing up, my dad would say, You dont want the BEST mechanic; you want the most HONEST one. Paul, whos usually at the front with customers, is the most honest and service-minded advisor Ive ever experienced, anywhere. And as Jacqueline notes, he treats your money as if it were his by helping you understand which repairs are critical and which are recommended. The mechanical work always seems to be first-rate, but if there were an issue, I know theyd make it right. Im sure the rest of the team there is great, but I sure hope Paul is at the front for the long, long-term.

Rh
Review №44

I had a great experience with Rallye Auto Service. From their recommendation of the wrecker service, who was inexpensive, to the relay of information regarding my repair. The work was performed in a timely manner and they even phoned the following business day to inquire how my truck was operating! I highly recommend them and they were cheaper than the dealer.

An
Review №45

Service was excellent and Paul was very attentive, courteous and helpful. The turnaround was quick. The staff quickly diagnosed my issue and fixed the problem. After Rallye repaired my car, they took the time out to check back in with me to make sure everything was still 100%. My car has been running smoothly. I also liked that the staff suggested other minor issues with my car. Now I can get the proper maintenance needed to upkeep my car.

La
Review №46

My husband and I have had the best experiences at Rallye on Hillcrest. They always are able to fit me and are kind honest people. I appreciate them for keeping our family cars safe while providing their services at reasonable prices.

St
Review №47

Very helpful and knowledgeable staff that wont try to up-sell you (like at many dealerships seem to do). Work is completed when they promise it and the prices are very reasonable. If youve not been here, give them a try. You wont be disappointed!

Re
Review №48

Always get great service there.

Ji
Review №49

I have been taking my vehicles to Rallye Auto Services for the past 15+years and would never consider going anywhere else for service. I highly recommend Scott, Paul and the crew at the 18181 Hillcrest Road location. They are knowledgeable, reliable, fully transparent and TOTALLY trustworthy. In fact, my children who live in Houston schedule trips back to area just to have their vehicles serviced at Rallye.

Am
Review №50

My husband and I have been customers for the past 4 years and will never go anywhere else! We feel that Rallye can be trusted to give an honest and fair assessment of services needed to our cars. I never feel like I am being taken advantage of or feel like I am being fed a false list of services that I dont need. One time, we took my 2004 Mazda in for an assessment and they gave me 2 options: 1) spend thousands of dollars to repair it, for it to only need more in the near future, or 2) he said the better option would probably be to look into buying a new car. Who does that? Turns down thousands of dollars of repairs?? I really appreciated the honesty! Also, this place will remember who you are! I walk in and am greeted by name, such a wonderful feeling. Dont go anywhere else, you wont regret coming here.

St
Review №51

Scott, Paul and the rest of the crew always do honest high quality work. They always explain what needs immediate attention and what items you can defer to a later date. I never have to worry when I take a car to them for service. They are the best!

Hu
Review №52

Scott at Rallye Auto does an incredible job. They are our go-to for anything car related. I have a BMW X3 that they took care of in less than two days. Incredible service, extremely timely, and overall a really great experience. Would recommend to anyone needed some car work done!

Pa
Review №53

I have been looking for a new repair shop that I could trust and be confident that they were acting in my best interest and I have found it. Im so impressed with how I was treated and taken care of. Paul was very thorough in the explanation and Im sure they only did what really needed to be done Im and I felt the price was very good. Im actually looking forward my next car repair.. I would absolutely recommend this shop to my friends and family!

Jo
Review №54

I would strongly recommend Rallye Auto as an excellent place to have your car serviced. They will fix your car and not charge for needless repairs. This is an honest shop.

Sa
Review №55

Scott is so pleasant to work with. My husband had taken my Lexus to Rallye for years. He has recently passed away and when I took my car to get it serviced, Scott was so nice and said he would take care of my car whenever it’s needed. It’s such a comfort to me to know that I can trust the folks at Rallye for my car needs.

Li
Review №56

Very accommodating. They explain everything and don’t make you feel stupid if you don’t understand! They told us our options and made recommendations, letting us know what needed attention right away and what could wait if we needed to space out the repair expense. I will return and recommend them for your car repair or maintenance needs!

Ta
Review №57

They are smart and sensitive for your cars. Live the way they make car service affordable. They will only give you the most legit solutions to fix or maintain your car.There is a nice waiting area with a lot of magazines and a couple restaurants and shops around where you can hop on while they repair your car.

Do
Review №58

Scott and Paul take honesty to a whole new level. Im 80 years old and Ive had many mechanics and garages over the years. As many people know, garages may be honest with men and unscrupulous when it comes to young women. My granddaughter has been recommending Rallye for several years. They have always been amazing in dealing with her at the best possible price and with high quality work. It was not until they began working on my 2005 Toyota Camry that I honestly began to think I could afford to keep this thing running for 400, 000 miles. I love you guys.

Tr
Review №59

The only place I trust with my vehicles for anything outside of routine maintenance. Fairly priced, extremely knowledgeable, and always honest about the work your vehicle needs or doesnt need. You can trust these guys, theyve never let me down.

Na
Review №60

Scott, Paul and the crew all do an excellent job servicing my Lexus. Its good to know I have someone I can trust with my car repairs. Ive been a customer for 15 years!

Ja
Review №61

Wonderful service, wonderful people working here. Took an extra look at my truck because they weren’t sure if it had an additional issue - they found a big problem and fixed it at a fair price. The whole ordeal of going to a mechanic is usually a headache and these guys make it feel like a breeze. I’ll definitely be back here if I need to get anything done to my truck.

St
Review №62

I have been taking my vehicles to Scott at Rallye Auto for over 20 years. They have gone over and above on numerous occasions for me. Its nice to have a mechanic you can trust. I highly recommend them. Rick A.

Ja
Review №63

Very nicely run shop. Paul, the service writer, takes plenty of time to understand your concern and their work is both fast & affordable. Paul also points out items/maintenance that they feel needs to be addressed, but it always feels informative, not like an up-sell (he does not make you feel guilty if you are not ready to do any additional work). Based on my experiences so far I plan to use them for 100% of my ongoing maintenance/repairs.

ev
Review №64

Paul and Scott are so nice. They explain the issue, they are honest, and give you options. I have been taking my van to them the past couple years, and I trust them to do an A + job

Ro
Review №65

Polite, professional and to the point.All the great things Id expect from a mechanic shop. My experience with these guys, especially Paul, who has been most patient with me, have earned them a customer for life. I highly recommend this one over many other shops in town.

Mi
Review №66

Appreciate their honesty and the time they take to look over the car. I wouldn’t say they are the cheapest but they aren’t overpriced. But what I can say is that I do trust them and that says a lot, because there have been plenty of shops where I’ve gone and often questioned their work ethnics. You can be sure when you leave that they did a good job and if something is wrong they quickly remedy the situation. Often swing by for a quick check or question, some shops will charge you just to look at your car, but majority if not every time they do it as complimentary service. They are also very clean on the inside as well. I’d recommend them. Awesome place.

Ja
Review №67

Had a wheel bearing replaced at the shop on Hillcrest, they had my car in and out the next day! I was a little concerned when they came back with two or three others things that needed to be done. But they said the other repairs werent urgent and didnt push me to get them done. I really appreciated their honesty and thoroughness. Its been two weeks since they fixed the wheel bearing and I havent had any issues with the repair!

H
Review №68

Rallye Auto has always been helpful to us. Paul and the other staff always keep us informed about what must and should be done, including making sure we understanding pricing, etc. They usually accommodate last-minute appointments, and they always let us know how long service will take and inform us of any delays. My car is pretty old, but Paul and the staff always take care of the tweaks that need to be done. Thanks, Ralleye!

Jo
Review №69

I dont usually write reviews. But Paul and his team do an outstanding job. They have always shot me straight, are professional, and know what they are doing. I cannot recommend this place enough. 11/10.

Br
Review №70

Scott and his team are very professional and trustworthy. they dont try to upsell you on repairs that are not needed. Their business has been strong for many years while other repair shops fail because they do their work with integrity

Mi
Review №71

Paul was great to work with as he let me know what needed to be done now and what could wait. Another shop told me I needed to replace motor mounts. Paul told me mine were fine. Thanks Rallye.

Pr
Review №72

It was a great experience getting my car fixed at Rallye Auto Service. The issue was fixed perfectly and the car was returned within promised time.So far the best auto shop i have been to.

Br
Review №73

Ive been going to Scott for years. He is fair, reasonable, and good at his job. I wouldnt take my car anywhere else. My favorite part is that if something doesnt need to be done to fix your car, they dont do it. Rallye is the best.

Lu
Review №74

Honest Auto Service.If youre in the area and looking for a great mechanic shop with good prices, fast service and the most important and hard thing to find these days, HONEST BUSINESS, this is your space.Paul was very helpful since the second I walked in the door, helped me with my estimate and getting the order ready for parts.Prices were acceptable and fair with no trying to up charge or ups sale me on extra unnecessary repairs.After the work was done Paul contacted me to let me know the car was ready and he dint just hand me the keys and a invoice no, he made sure to show me what was done in my vehicle and showed me the old replaced parts. Great building customer trust.One last this that for some could be just a joke but for me was really important was once I had paid and was ready to leave Paul shook my hand and said:Thank you Sir I dont want to see you soonThat literally showed me the type of work done in my vehicle I was confident that I wouldnt have problems again.Oh and one last thing: After a week of getting my car out of the Center the CEO sent me a text just to verify if Ive had had any issues with my car since.Great Establishment.

Am
Review №75

The owner, Scott, was very thorough in diagnosing our problem. The car was fixed quickly and at minimal cost. We love to get our cars serviced at Rallye Auto; weve been loyal customers for over 6 years!

Mi
Review №76

Paul and his crew are top notch. He took the time to explain the recommended services and put them in order of priority and necessity. Work were performed as scheduled and in time. Rallye is our preferred auto service for our cars.

Sa
Review №77

I dropped off my Santa Fe after hours when my blinker lever on my steering wheel started smoking on the way home! Not something I had ever heard of before. Talked to Paul the next day and they took a look and my blinker part needed to be replaced so they ordered the part and had it ready to go the day after by 5pm. Its never fun to have car trouble but Rallye took care of me and did it quickly so I only had to deal with rides to/from work for two days. Ill be back next time I need something done and Paul is just great with customer service!

Di
Review №78

I have been taking my car to Rallye Auto Service for years. Scott and Paul are the best!. Excellent service and reasonable prices!

Ju
Review №79

Paul is an exceptional business owner. His group can fix anything and they try to save you money when they do! Rallye’s Is our number one auto repair shop. I wouldn’t take my car anywhere else!

Sa
Review №80

Rallye is the only place we take our vehicles. They have the best service, fair prices, and are honest people who will shoot you straight. Cant recommend them enough!

Da
Review №81

Great quality service, knowledgeable professionals. Dont push unneeded serices or repairs on you. Free coffee and good conversation while you wait or leave your vehicle.

Sc
Review №82

Have been taking our vehicles to Rallye for a few years, even go back since moving and it’s further away! Helpful and knowledgeable folks that wont try to up-sell you, do great honest work, and the prices are very reasonable. You wont be disappointed!

Lo
Review №83

Rallye is great! Paul and a Scott are so nice and attentive! They are honest, reasonably priced and reliable! Highly recommend! My whole family goes there!

Ti
Review №84

Ive never trusted anyone more with my car than these guys! Im always satisfied with the service. They are always professional, courteous, and prompt. Thank you, Rallye folks, for taking such good car of my Subaru!

St
Review №85

The work to be performed was correctly outlined and the final price matched the initial outline. Have used Rallye for several years and will continue to do so in the future. You are real pros and will recommend you to everyoneStan Humphries

Ga
Review №86

This is, without a doubt, the best Auto Repair Shop I have ever experienced. From Paul, who is always attentive and helpful, to the work, that is done right and the fact that there are never any surprises. Done right at a fair cost.

Je
Review №87

Its hard to find a trustworthy auto repair shop. These guys are trustworthy, conservative and moderately priced. I continue to use them for these reasons.

Ka
Review №88

We bring all of our cars to Rallye. They do a great job of taking care of whats required and keeping us informed on things that may be needed at future services. Wed had an issue starting one of our cars. Called Scott and he talked us through a few checklist items and we got the car running again. I feel very lucky that we found Scott and Rallye. I trust Scott to diagnose any issues and help us find the solutions without un-needed service or expense.

Tr
Review №89

Ive been going to Rallye since the early 90s. They are honest, friendly, and very knowledgeable. They will explain what needs to be done to my car now, and what can wait.When my son was told by another mechanic that his entire A/C system had to be replaced, he took it to Rallye for a second opinion and learned that he only needed a few parts replaced. Rallye saved him hundreds of dollars.

Ra
Review №90

This is the place where you can trust your car(s) with. I am very fortunate to know these two gentlemen: Paul, the service advisor whom is honest and very detail in explaining what is necessary to be done and what can wait and Scott whom make sure the job is done right. I have my two cars (2006 VW and 2011 Sienna) serviced with them for 2 years now and the service that they provide is outstanding.

MY
Review №91

Paul is polite, clear, and reasonable. This makes me like to work with them. They offered a reasonable, average price for my brake service. Its not cheap but after some quotes at other places I found its average of the market.

Ke
Review №92

Fixed my A/C and oil change. They were able to schedule me after work so I wouldnt have to leave early. Great customer service, will be back.

Ma
Review №93

They diagnosed my bad starter (I thought it was a neutral/park switch) and installed the new starter. These guys have also replaced my water pump. They are good people and are reasonably priced.

Ad
Review №94

Fantastic customer service. Went above and beyond and really took the time to explain everything. Highly recommend them

Ti
Review №95

Rallye Auto has helped me maintain many old vehicles driving reliably without overcharging once for repairs. Superb family owned business that can prevent you from uncessaruly buying a new car.

Jo
Review №96

Paul and his team quickly inspected and evaluated my Corolla, and fixed what needed to be fixed without upselling anything.Very friendly and knowledgeable.

ha
Review №97

Rallye did exactly what they said....on time and with a smile. AND when there was a minor issue after my repair, they were just as willing to work with us. Excellent service and customer relations.

Ka
Review №98

I have never recommended any Auto repair shop in my life.This is the only shop that I recommend in USA.They are honest.They wont rip you off. period.

Pa
Review №99

Simply the best! Only one I trust with my cars! Super knowledgeable, trustworthy and has reasonable prices too!

Re
Review №100

This shop is my first choice for auto maintenance and repairs. Theyre great at explaining what is going on with your car, and they dont pressure you into buying unnecessary extras.

Information
11 Photos
100 Comments
4.9 Rating
  • Address:18181 Hillcrest Rd, Dallas, TX 75252, United States
  • Site:http://richardsonautorepairs.com/
  • Phone:+1 972-996-7308
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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