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Concours Paint & Body
11415 Anaheim Dr, Dallas, TX 75229, United States
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Concours Paint & Body
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Ch
Review №1

PLEASE READ‼Let me start by saying that this body shop is a complete joke Buddy who is the owner and his son Shane are complete crooks. Please look somewhere else for your needs otherwise, you will be going back and forth with Concours for damages done to your car that wasnt initially there. I had a very small, simple dent on my passenger back door which should have been very simple to fix. Well, it didnt exactly work out that way when I picked my car up from the body shop. I noticed right away that the job had been rushed, the rocker panel was loose about to fall off, they forgot to put the clamps back on to hold it in place. Then I had a deep scratch on my front passenger door which wasnt there when I initially dropped my car off. I called State Farm and expressed my frustration with Concours the agent said to me let them fix what they have damaged, any new issues we will pay for them. I said no, Id rather go somewhere else she said give them a chance to fix the damages. So, I took my car to them a second time to repair the damages when I got my car back I had new scratches everywhere, the window trim look like it had been pushed up with a flat head. Buddy and his Son Shane mustve been very upset when I reported the issues to State Farm and said Im going to pay her back. They will try to swindle your insurance company out of whatever then can get, I guess they thought that I was going to say hey this is now wrong with my car and bring my car back for more repairs. Hell Naw I HOPE YOU ALL TAKE HEED TO WHAT IS BEING SAID, EVERYTHING IS 100% ACCURATE.

Ir
Review №2

Have used this shop previously!! They do excellent body work! Would recommend this father/son establishment without hesitation!!

Ke
Review №3

Pleasent people to work with. Very helpful

Au
Review №4

We have taken all our families’ cars here for everything from hail damage to collisions to mechanical work. Best customer service we’ve ever received!!

Fi
Review №5

Left my ram 1500 looking like new

La
Review №6

We recently brought our car in for collision repair. Buddy and his son made us feel like we were old friends. We are very happy with the repairs done to our car, the customer service we received, and the fact that they were true to their word on the time it would take to complete the job. We highly recommend Concourse Paint and Body.

Pa
Review №7

They were very professional from start to finish. Shane picked up and delivered back very fast and amazing looking repaired car. Clean and immaculate inside and out. Buddy and Shane did a great job. Customer for any future needs for sure.

To
Review №8

Courteous and Honest staff with lots of experience in body work and customer service. They repair any make and model and treat each case with respect and professionalism. Ive recommended them to anyone that needs accident repair work done on their vehicles, as it is performed promptly and expertly. The staff will even give you a ride home and pick you up from wherever you are when the work is done! A pleasure to work with and the most capable body shop in Dallas. My first & only choice!

sa
Review №9

I took my Nissan Pathfinder in to get a scratch and small dent fixed on the Passenger back panelBuddy too Great care of me and my car looks beautiful .I highly recommend this body shop. They give great service

Ar
Review №10

Great place! I took two vehicles here for hail damage and they were quick and simple. Not being from around Dallas and recently moving here, they got a customer for life with their service. They explained everything to me and the process and were great. Loved working with Buddy & Shane!

Do
Review №11

This body shop has 5 stars for a reason. Family owned and operated, customer satisfaction from the time I walked in the door to driving away after completion. Before choosing this body shop I did my research through multiple websites and cold calling. I was notified throughout the entire process on the status of repairs and on a side note they even drove me to pick up my rental car. I highly recommend this body shop and if I ever need anything else done in the future I will be a returning customer. Hands down the best experience, ask for Buddy he is great!

J
Review №12

Major difference from other body shops I previously used: Attention to details at a reasonable price. They actually treat insurance and client concerns equally. Concours is truly worth a consideration!

Ka
Review №13

This place doesnt have a 4.9 out of 5 rating for nothing! These guys are so nice and friendly and they also get the job done well. Someone had come into my lane and clipped my front bumper. It was pulled forward and dented. They had it repaired quickly and my car looked like new.They took care of my car well after they made repairs, too. My license plate was dented by someone with a trailer hitch backing into it in my apartment complex. These guys reshaped it for me at no cost. If youre looking for a place that truly values their customers, this is that place.

Th
Review №14

Always do exceptional work and go above and beyond with their customer service!

HA
Review №15

Call Buddy. He will take good care of you and your car. I have referred more than a dozen people to this body shop and all were as satisfied as I was with the quality of work and the service provided. A+

Ka
Review №16

Did a great job fixing the front end of my Audi Q5! Everyone there was very nice & respectable! Thanks!

Bu
Review №17

This place is definitely the place to take your Mercedes or Audi or any other luxury car. Its kind of hiding in an industrial area right off 635 but even though small in size, seriously the best body shop Ive been to!!! Not only were they friendly and provide wonderful customer service --- but they are fast! They delivered. My cars wounds looked better than brand new and it took half the time as it wouldve anywhere else. Derek and Shane will take good care of you.

Ch
Review №18

The quality of work and professionalism at Concours is second to none in DFW body shops. Derek and his team go the extra mile to give you a level of service that goes beyond just getting your vehicle repaired. They have repaired several vehicles in our family and for friends and I would not think of taking my vehicles to anyone even if it meant having to pay more!

Co
Review №19

I used Concours in the 80s and currently had an extensive repair done on our Lexus 300H. This outfit was and still is top drawer. Just changed insurance companies so went by to visit and make sure that my current carrier worked with them. Buddy and Shane who run the operation visited with me which reminded me of the initial visit in the 80s. Son of the founder now owns Concours as his father has retired. Soon after the visit the Lexus was in an accident. I called Buddy from the crash scene and stated the wrecker was on its way. From the time that vehicle was dropped off to the time I picked it up today the process was nothing but perfection to include the rental car process. Metallic red paint was matched to a T. Trust is the word that comes to mind as when the vehicle was dropped off I never gave it a second thought. Next time you think the big name big ticket body shops are the route to go, think again and think Councours Paint and Body shop.

Hu
Review №20

Great place to come and get your car worked on they know what they are doing and they make sure their work is quality

Mi
Review №21

Excellent customer service

Ka
Review №22

I got rear ended exactly two weeks ago. Minor damage to my bumper, but nothing falling off or apart. After hassling with the other persons insurance for over a week, I looked online for a place to take my car. I found Concours, and was instantly drawn to the all 5 star ratings. I took my car in 3 days ago, and they called me today saying it was done (ahead of schedule)! When I picked it up, I noticed they kindly gave it a good wash AND even detailed the interior! Im blown away by the great work they did on my car and the caring attitude towards me. I cant say enough good things about Concours; would definitely recommend again and again!

Mi
Review №23

They are friendly and helpfull

Lo
Review №24

The body work was perfect. I received my car back, clean inside and out and it had that new car smell, My Sienna is 14 years old and looks new.

Ru
Review №25

Had my wifes Chevy Cruze fixed here and was dealt with in a professional manner and the work looked great.

Il
Review №26

Amazing, friendliest customer service! Speedy, excellent work! Highly recommend!!!

Je
Review №27

Shane and Buddy ... great guys who know how to repair a cars body damage. Helpful and courteous

Ry
Review №28

Excellent Service! Finished the repair work ahead of schedule at a cost of almost half of the competition.

Su
Review №29

Loved the service

Mi
Review №30

Great job on my Ram !!!!!

Pa
Review №31

Good

Gl
Review №32

I would never recommend this place, take my car and got hit from another side I am very upset.I would never recommend this place. I took my car there and it was hit from the other side. I am very disappointed

Information
18 Photos
32 Comments
4.7 Rating
  • Address:11415 Anaheim Dr, Dallas, TX 75229, United States
  • Site:http://concoursdallas.com/
  • Phone:+1 972-247-4700
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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