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Discount Drug Mart
655 Portage Trail, Cuyahoga Falls, OH 44221, United States
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Discount Drug Mart
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Je
Review №1

I still shop here and like the store, but I heard the Manager Mike talking and trashing a special needs employee to a cashier at the counter. I was disgusted. I manage group homes for people with special needs. I haven’t seen him in the store for a few months. I hope they fired him. The original Manager, Jeff is back which is nice to see. All in all I like this store. If Mike is gone I’ll give it 4 stars

jo
Review №2

Thank you pharmacy for helping me for 32 years there are an awesome group everybody in the store is always polite always nice thank you to the pharmacy you guys are great

Ad
Review №3

AWESOME Customer service!!! Thank you KellyI had stopped in late afternoon yesterday and they were out of the product I was seeking to buyKelly took my name and number, ordered it and called me when it was in!!! Highly recommend this pharmacy!!!

Re
Review №4

Gwen in the pharmacy is rude! Interrupts you while you try and talk. If Andy isnt around, things do not run smoothly. Gwen said she left several messages for me but I had no messages. She then said the phone just rang with no answer. I told her she must have called my home phone that was supposed to be removed from my file years ago. Rude response. Rude person. Bad experience after going there for more than a decade. Also, they send me texts when my prescriptions are ready so they have my cell on file. This is now the 3rd time Ive had a bad experience with the pharmacy.

Ph
Review №5

Been shopping here for a long time, over 30 years. Great store. Being remodeled now and looks better than ever.

Ta
Review №6

Pretty sure this was my last trip to this store. Carts are not being sanitized... had to do it myself with a spray bottle that could have contained water for all I could tell, and WAS BROKEN! No one is monitoring how many customers enter the store. Heard an overhead announcement to employees that it was time to clean and sanitize their work areas, but didn’t see one single employee doing so. Very rarely is a cashier even remotely friendly and the general cleanliness of the store always leaves a LOT to be desired. I came in to buy something on sale, but in the future I’ll spend the extra money at a store that cares more.

pa
Review №7

If you need it they have it from spray paint to hose end kits to replacement screening to propane. Love this store also salad fixins too.

Me
Review №8

If you need something .. this store probably has it. It is amazing how many things they pack into this little store! They have a decent beer and wine selection, a freezer with all kinds of foods, and a medical department that will provide just about everything! They have a lot of things for senior citizens that will give them better quality of life. I love the jewelry counter and the makeup section. A couple of the cashiers .... well I think they have worked here forever .. and they still love their job and treat customers like friends..Its a good place :)

Su
Review №9

This store always has what I need. Im there at least twice a week!

D
Review №10

I stopped in on my way home from work, got to the register where the Manager in training was making fun of a disabled customer who approached him to tell him the electric cart was not working. Long story short, he was very loudly, while laughing about it, telling the cashiers what happened while limping around acting disabled in front of everyone on the front end of the store. That man and his behavior was appalling and disgusting and I hope he doesnt have a very long career with the company and that something is done about this immediately!

Re
Review №11

The Drug Mart on Portage Trail is an amazing store. They have everything you need. The cashiers are so friendly and kind. Everyone is helpful and happy! Love this store!!

Gr
Review №12

Just a no BS place to get a wide variety of random things. Need some spaghetti noodles? Cool, pop down to Drug Mart. Out of beer? Drug mart it is! Furnace filters? Why not! Whatever arbitrary thing is missing from your cabinet is probably here. The cashiers are awesome too. Never been to another drug mart in the chain, and probably never will, but this place is my jam.

An
Review №13

I planned to change to this pharmacy from my former one of eleven yrs. I brought with me, a hospital print out of my medications as well as a list of my allergies and adverse reactions from medication. I met with Derrick the pharmacist who took the info, I gave him one of my scripts that had to be filled. Well lo and behold, the evening pharmacist cannot find anything about my allergy list or many of the meds I take were incorrectly entered. My PCP sent via computer a new script which they said they never got, my doctor insisted he sent it. The next day I spoke with Andy the managing pharmacist, attempting to tell him whats happened he chews my head off, tells me I have MY facts wrong, and was insulting and totally inappropriate. This is all I needed, better the devil I know than the devil I dont so I went back to my former pharmacy ( and found out the old pharmacist was fired YAY). This pharmacy is for the birds and I would steer clear, the staff needs some interpersonal relations training. The rest of the store I have no idea except it really needs updating and some cleaning up.

He
Review №14

Prices are pretty good. Good selection of wine and liquor for a drug store. The cashiers are probably the best I deal with at any store. They are very friendly even though they are young.

S
Review №15

Check check and recheck your prescriptions!!! I have received the wrong prescriptions on two separate occasions for my children! Luckily (the first time) I caught the mistake when I got home and now I check before I leave. I wont get into the lack of responsibility taken when this happened. I felt like it was no big deal to them since I caught the mistake.Andy wasnt working at the time so now I will only deal with him. Andy is great and always helps me which is why I gave them another chance.

St
Review №16

Very nice morning staff during the week. Drugmart always has everything I need, but it is a shame that the deli coolers are not kept up on properly. i noticed what looks to be mold all over while shopping today, also a very old broken egg. Disappointing. I hope to see it taken care of very soon.

Ma
Review №17

I stopped by Drug Mart for the first time over the weekend. I had a prescription I was going to get filled there but Drugmart wasn’t a “perfered pharmacy” for my insurance. Emily helped me find out which pharmacy I should go to by making a couple calls for me. Definitely saved me a lot of trouble.

Be
Review №18

Excellent experience, great selection and pricing. Very helpful staff. Highly recommended!

Le
Review №19

Prescriptions, groceries and, even odds like pajamas. Drug Mart has my two thumbs up. Also, the pricing is not bad at all.

Mi
Review №20

This is my first stop when I only need a few things, as they seem to have one of everything youd possibly need! Friendly staff. Convenient. Clean.

Re
Review №21

Clean, protocols followed, stocked and helpful.

Pa
Review №22

Wonderful experience, very pleasant attitude towards me when I was shopping, and extremely helpful pharmacy, compared to other local pharmacys 🤗 they deserve a top star rating.

Ph
Review №23

Old school drug store. Cheaper than a CVS/Walgreens. Even prescriptions are cheaper. They could do some simple updates appearance wise, other than that this place is great.

Ja
Review №24

I walked in to pick up some misc. items, when I picked up a can of 2 stroke premix gasoline for weed whackers, that began to leak onto my hand and the floor. Obviously because this was gasoline and a safety hazard I immediately attempted to tell the cashier at the front desk, who was extremely rude to me for I interrupting her with a customer. Left withiout purchasing anything and will not be returning

Da
Review №25

Its ok. Customer service is just so so. Produce quality is inexcusable, lowest produce quality Ive ever seen. Id rather shop here than Walmart for what I can. But everything here feels very discount quality. I guess you pay for what you get though.

Nu
Review №26

The Pharmacy is the worst hands down. Have given them multiple opportunities to keep my business and they fail everytime. Kennedy is the laziest, no good, put you on hold everytime and never come back to the phone son of a gun. Literally takes hours upon hours to get a prescription filled. They will never have your prescription ready. Ever. You have to go in there and say “what’s going on?” For them to begin filling it. My dr either calls in, or sends my prescriptions via computer and it’s a huge waste of time. This drug mart does the opposite of save you time and the run around. Everything is “just a sec” “couple of minutes” and it’s literally hours upon hours. This is not a 1 time occurrence either. This is everytime. 50/50 times. I’m done. Do not go there for anything other than a quick snack🤬👎🏻

Da
Review №27

Great store, great staff. I will be surprised if you are not satisfied.

Ji
Review №28

Very good overall store with good prices and selection of household and grocery items.

Sh
Review №29

My go to place for a quick grocery pick up. Also offers a wide variety of over the counter medications and a drive up pharmacy.

Jo
Review №30

This is the kinda store where you dont have to look hard to find the deals, therere everywhere . Friendly service. Will revisit .

Ma
Review №31

Great selection, good prices, everything you need

Jo
Review №32

Good selection and cheap prices!

Ti
Review №33

Yay Drug Mart,♥️

Ji
Review №34

If youre under 18: the old woman who usually runs the makeup counter will profile you, following you around the store thinking youre a delinquent going to shoplift.

Ti
Review №35

I bought the last one of a product. They didnt order anymore even though I asked them to. Stupid.

Pa
Review №36

Has everything a person could want

La
Review №37

They honestly have a bit of everything!

Information
6 Photos
37 Comments
3.9 Rating
  • Address:655 Portage Trail, Cuyahoga Falls, OH 44221, United States
  • Site:https://discount-drugmart.com/
  • Phone:+1 330-923-8332
Categories
  • Convenience store
  • Drug store
  • Cosmetics store
  • Discount store
  • Grocery store
  • Home health care service
  • Medical supply store
  • Pharmacy
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:9AM–9PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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