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Import AutoCare
2121 4th St, Cuyahoga Falls, OH 44221, United States
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Import AutoCare
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Sa
Review №1

Greg and his team are the nicest mechanics around. He is honest, fair and genuine. They do amazing work and keep you in the loop throughout the process. Greg will answer all of your questions in a way anyone can understand. I am the second generation to use Import Auto and we wont ever go anywhere else. He is beyond fair in his pricing and they get the job done as quick as possible. Nora at the front is an angel! She is one of the nicest women ever and remembers little personal details which makes you feel remembered and seen. I feel like a member of the family coming here! You wont regret having Greg and his team work on your car. They are the BEST of the BEST!

Cr
Review №2

So kind! Professional and comfortable. I Love this place. Honest and helpful. The mechanic called me and went over my cars issue with me. He actually spoke to me like a person and broke it down so I could understand it. 5☆ couldnt recommend them enough.

Lo
Review №3

My rav got towed to Greg because it just shut down on me while driving. Turns out the battery and alternater where shot but he was able to get it back to me the next day!! Love these guys! Appreciate how fast they get the job done and get us back on the road.

an
Review №4

Import Auto has been great to work with and left me satisfied and saved me money.I have had several of my vehicles serviced here and each time the job was done promptly and professionally, they have made sure my issue were fixed fully and I really appreciate them.

Su
Review №5

Wow, Ive never been compelled to write a Google review until now. I was referred here by a friend after the dealership was going to charge an arm and a leg for a new wheel bearing. I called on a Friday and they were able to fit me in on Monday, excellent customer service and communication, and incredibly affordable. The only bad reviews are actually hilarious and worth a read just for a laugh. Thank you!

Na
Review №6

I have been going to Import Auto Car around 10 years. They have always provided amazing service. Gregg and his staff are very helpful! They are trustworthy and honest. I have taken four cars there over the years and always had great service!If for any reason Import auto could not service my vehicle, they have always made helpful suggestions to other service stations saving me time and money while still helping me get my issues fixed.

ca
Review №7

Best auto repair shop in the area. Professional, reasonable price, and nicest people work here. I wouldn’t take my car anywhere else.

Da
Review №8

Ive always taken my car to the dealership, hesitant to trust any other mechanics. This was a refreshing experience! The owner personally explained what the issue was and how they fixed it, including some follow-up and safeguarding measures. No dealership pricing here either... It was a fraction of what I expected to pay. I will be taking all of my cars here in the future. Thank you Import Auto Care 👍

Da
Review №9

Ive been using Import Auto for several years now, and Ive got to say, Ive never been disappointed. They always get my vehicle back to me in a timely manner, always quality workmanship, and never overpriced. I cant tell enough people how great this place is. Thanks for everything guys!!

Da
Review №10

I recently took my out of warranty 2017 Outback in for a suspension problem. This is my third Outback Ive been taking to import auto care for over 10 years. Theyve always done extremely right by me both in their work and in what they have charged me. Always getting my car fixed quickly, I know theyve bent over backwards to get my work vehicle back to me. A friend of mine gave me them as a referral and I always give them as my best referral to any Asian car repair needs

Ga
Review №11

Had a clutch on my 08 Si replaced, everyone was super nice, gave me an estimate and then had my car in and ready within a day and half. cheapest estimate and charged 100 less than what they quoted me ! will definitely be back

Wi
Review №12

I trust Greg and his team completely with my car. They are a great group of people who know what they are doing to fix any problem you may have with your car.

Bo
Review №13

Brought my sons 15 year old Mitsubishi in to service a check engine light that another local shop wasnt able to fix properly (although they did charge me!). Gregg recommended some scheduled maintenance on the car for a timing belt and water pump, which I had him do. They did a great job, and charged me only a minimal amount to fix the check engine light that the other shop down the street couldnt seem to fix correctly. I very highly recommend this shop.

Ph
Review №14

Great honest service! Will return again if needed.

Di
Review №15

Owner is honest and helped me out as I sorted through my options after a car accident. I plan to continue to use this shop with my new to me car

Te
Review №16

I had brakes installed and had a squeal problem with them. Import Auto corrected the problem and I was very satisfied. Prompt and reliable service.I would recommend them in the future.

Ra
Review №17

Awesome car service center.

Be
Review №18

Gregg took the the time to diagnose my car issues. My car is now so much better. I appreciated his time and patience to fix the problem. And then didnt charge me for labor.. just parts.

Mi
Review №19

Gregg over at Import Auto Care has been our family mechanic for over 15 years and has been trusted to keep our multiple generational Toyota family moving. I have always valued Greggs professionalism, value, and invaluable vast expertise over anyone in the business! Thank you again Gregg for all your great work over the years!Dr. Michael Daley

ma
Review №20

Super rude and unprofessional, will charge your card for more services AFTER you already discussed the services and charges with the front end and then text you casually about $50+ services they “forgot to mention” I have been never been treated so horribly by another person than I was here.

Ch
Review №21

We are truly very thankful Import Auto Care was recommended to us by a friend. They were not only less expensive than the previous auto repair shop we used, but after they finished repairing our mini-van it ran better than it ever has. They were so kind and helpful, and we were incredibly impressed that they also contacted us the day after we got our van back to make sure everything was running smoothly. Five stars all around!

Am
Review №22

Gregg and his son are the best mechanics around. They have always been honest, and have taken the best care of my car since my dad was around to work on it. Their drop-off policy and fast work really helps keep me on the road.

Ra
Review №23

Got a used car inspected here. Very thorough and solid service.

Di
Review №24

Always the best service. Reasonably priced, quick, expert service and Nora is a joy. All good people!

Ma
Review №25

They give it to you straight. Theyve helped me with my beater Subaru Forester over the years and I would NOT hesitate to bring them my upgrade car in the future. Thanks for the exceptional service, Gregg & crew! And if you need to wait for your service, Nora is the bomb dot com. Ask her about her sweet little (big now, probably!) sheep dog.

na
Review №26

Gregg does it right. Finding a mechanic to trust is no easy task and I feel assured that I have found my new mechanic. I requested a quote through their site on the weekend and Gregg emailed me back almost right away. He mentioned an easy fix he wanted to ensure I had tried before I brought it in for repair. They very quickly fixed my issue and the price was fair. I’ve already asked for another quote on a job I’ve been putting off and will be returning to Import Auto Care to get it completed soon. Thanks Gregg and team, it feels great knowing I have a shop I can trust.

Ti
Review №27

Greg always takes good care of us and our cars. We trust that he will not tell us that we need work done when we dont. He gets good prices on the parts we need and does the work as quickly as possible. I would definitely recommend Import Auto!

Be
Review №28

Import Auto Care has cared for my cars since 1999. Their service is great. My car has about 305K miles and Import gladly services my car. They are also conscientious of your time and have most repairs completed within a day.

Da
Review №29

I have been going to Import Auto for years! Gregg and crew always take such good care of my vehicles. Trustworthy.

Mi
Review №30

Gregg and the team at Import Auto Care are fantastic! I had a problem with an Idle Air Control Valve. The repair shop that replaced it could not diagnose the problem and said I needed to go to the dealer. I took my car to a second repair shop and they couldnt find the problem either. After a referral, I stopped in to see Gregg. Him and his team took the time to diagnose and repair the issue. They spent quite a lot of time and effort but only charged a very reasonable fee. I would highly recommend Import Auto Care. We had been to five other repair shops prior to this, since we moved back to the area two years ago. The only place I would go back to is import Auto. Thank you so much Gregg and team!

ru
Review №31

You earned FIVE stars in all the listed options the first time that had need to have work done on my vehicle. Since then you continued to provide FIVE star service each and every time that I had an occasion to need something done. I gladly gave you FIVE stars because you didnt give me the option to award you SIX. Much thanks to Greg, Dan, and staff, and thanks to the one thats really in charge... Nora .

Sh
Review №32

Greg and all of the Import Auto staff have always given me the best of service. They ALWAYS answer my questions and concerns, and often go above and beyond to make something work, and never overcharge!.Everyone is always very helpful and responsive.Import Auto is the best!

Am
Review №33

I had major maintenance done on my Kia Soul here! From the first call, I was treated incredibly. From answering all my questions, to quoting me fairly, to providing excellent service on my car...I was so impressed. I also am preparing to have an A/C repair done here and I have no doubts this will also be an awesome experience! Thanks for all the hard work youve done for me!

Ra
Review №34

I called needing my air fixed and Gregg got me in the shop in under a week. My maintenance light was on and they offered to rotate my tires and do an oil change along with fixing my air. Always a positive experience taking my car there and will now start taking in for small maintenance like oil changes.

Di
Review №35

Have always had good service and fair prices!

Te
Review №36

I have had my Subaru Forester serviced several times by Import Auto Care and I am very happy to have discovered this shop. Greg and his team are friendly, knowledgeable, and most importantly...efficient. it is reassuring to know I have a place to have my car serviced at a fair price. I highly recommend!

Re
Review №37

Our family has been taking our fleet of Toyota cars for Gregg to service for years He is knowledgeable, honest and all his staff is personable.We have never been disappointed in a repair. He gets our cars in and out very quickly. Gregg knows how to strike a balance to keep an older car running and safe without recommending repairs that may not be 100% necessary at the current time. Our adult children now take their vehicles to Import Auto Care as well.

Ru
Review №38

Couldnt be happier! Had a bad experience with another local shop and import autocare was able to remedy it. I feel like they went above and beyond and would highly recommend them. Affordable and fast!

Se
Review №39

Greg is a great guy! They know import cars.Really like talking to Nora!

Ch
Review №40

We have been taking our cars to Import Auto for years and would not consider anywhere else. Gregg and his staff always explain everything and take care to make sure that we are happy with the work. Its great to know that we can always rely on and trust Import Auto.

Kb
Review №41

Gregg and his professional (and attentive) staff continue to exceed expectations. I’ve been taking my Toyota Corolla there since 2004, the year I purchased the automobile.It’s nice to have that local, knowledgeable hometown mechanic and shop to rely upon for the slightest or most pressing issues you might face concerning your car. 5 out of 5 stars without hesitation!

Pa
Review №42

Import Auto Care is an absolutely wonderful mechanic shop that I could not be happier to give my business to! As a female going to a mechanic shop is always intimidating because many assume you know nothing, and then up sale you on everything; Import Auto Care does not do that. They are incredibly helpful, respectful, and make you feel like your part of the family when you stop in. I absolutely love this place and recommend it to everyone I know!

Ch
Review №43

Friendly, honest, and attentive. If you want a place with no BS that you can trust, to see Greg. Cannot say enough good things. No reason to go anywhere else.

ha
Review №44

Dont waste your money somewhere else as I did.This place is the best ever. I highly recommend this place. Friendly, Honest, Professional, Conscientious

mi
Review №45

Great dealing with this shop. Very professional and knowledgeable! They do what they say theyre going to do and are very fair. Been going here for a couple years now and will continueto use them in the future.

Mi
Review №46

I have been taking my cars to import Auto for over 15 years. What I like most about them is that they are both honest and reliable. They only work on the things that need to be worked on. They also treat me like I would treat my friends.

ka
Review №47

I came here after somebody else turned me down and they were SO AWESOME !!! Omg great customer service and such nice people plus great prices you can’t beat it I will go here for anything I ever need for my car!! Thank you so much 😊

Da
Review №48

We’ve been taking our cars to Import Auto for 10 plus years. Great service, never tries to fix stuff that doesn’t need fixed, reasonably priced. I recommend Greg and everyone there unequivocally.

Sa
Review №49

I was referred by a friend years ago and have taken all my vehicles there ever since. They are always honest and do a great job. I even took a used car there before I bought it to have them check it out. I ended up buying it and love it! I would highly recommend Import Auto Care. Several of my friends take their cars there too.

Al
Review №50

I have used import auto for about the last 10 years. The service is always excellent, the price is fair, and best of all they are honest. If someone is going to work on my car I want them to be honest and at import Auto they are honest.

Am
Review №51

I have had my car serviced by Import Auto the last 5+ years, and have only great things to say about their level of service, honesty and value. I even bought a used car for my teen on their recommendation. I only use them and am relieved to find a car repair service that has a huge priority in providing only the best service. Thank you!!!

So
Review №52

Great place to have your car serviced. Friendly, accommodating to your schedule and most importantly, the reason I go to them is that I feel that they are trustworthy. I feel confident about their recommendations, and I feel their pricing is reasonable.

Bo
Review №53

Import Auto Team has a strong focus on customer satisfaction and only recommend the most cost effective solutions.

Ra
Review №54

Gregg, Nora, and company always treat me fairly. Import Auto Care takes the time to educate me on repairs in a way that non-automotively inclined folks need. They offer expert solutions and never sell me an unnecessary repair. I was referred by my brother and will not hesitate to encourage other family and friends to trust Import Auto Care. Thank you, Gregg!

Ka
Review №55

Great service. Fix problems that my dealer could not fix. Thank you so much

Jo
Review №56

Had Import Auto Care replace my timing belt and water pump on a 2000 Civic fall of 2012. Great work and actually at a bit less than they quoted. Just took it over today (5/31/13). I had a check engine light issue. First of all, I didnt expect them to get to it today, as I brought it in late. Well, shortly after, I got a call. They had diagnosed the motor, tweaked a few things. Check engine light is off, car runs fine, AND THEY DID NOT CHARGE ME. Great people and service, and I cannot recommend them highly enough. Good, honest, fair, personable, auto repair places are hard to find. Well, I found one here.

Ji
Review №57

Very honest and knowledgeable when servicing my Tacoma. Very friendly staff. Ill continue to go with Import Auto Care in the future.

Ca
Review №58

I had an almost flat tire and (because it was 7am) took my car to the closest chain tire place. They told me the tire couldn’t be patched and wanted to sell me a new tire. I decided to take the tire to Import Auto Care, where I had gotten the tires. They got me in even though I didn’t have an appointment and most importantly, they were able to repair the tire! It ended up costing only $13...no new tire needed! I am always appreciative of the good work and honesty at Import Auto Care!

Cl
Review №59

They always provide exceptional service. I would not take my car anywhere else. Thank you!

Ro
Review №60

I have had Gregg and his team as my personal auto mechanics for over 32 years! I drive a 2003 Honda CRV that has over 240,000 miles and has never been serviced by anyone but IAC. The friendly and personalized attention I receive every time is unmatched! I have recommended family and friends to Gregg over the years and have always received raving reviews! Import Auto Care is 5 Stars all the way to the bank!Thanks Gregg

Sa
Review №61

Fair and friendly service from an HONEST repairman. Hard to find in this day and age. They never try to upsell you repairs that really arent needed at the time. They want you to be safe on the road and trust that they have your best interest at heart. Thank you Greg and crew!

Ma
Review №62

I will always take my car to Import Auto Care when service is needed. Friendly staff and EXCELLENT service! You will be very pleased. Highly recommend!

Gr
Review №63

Great place for import auto repairs. Honest, fair, d does a great job!

Ma
Review №64

Honest company with prices significantly lower than the dealer. Fast, reliable service. I highly recommend Import Auto Care.

N
Review №65

I have always had great experiences at Import Auto Care. They are honest, fair and thorough. My car is in great shape -- all because of Greg and his team.

Sh
Review №66

I dont live in the area, but my daughter does. She and her husband needed to swap an engine in their Toyota Corolla. I got the engine but didnt know to have install it; Import Auto Care came recommended. WOW! How fortunate we are to have found them!

Ro
Review №67

Import Auto Care is an honest and reliable place to take your car. We (and our extended family, by the way) have been taking our Toyotas to Greg and the gang for years. Not once have we been disappointed with their service or what their service costs. And, they are friendly to boot. What more can one ask?

Ti
Review №68

Ive had my vehicle in for work here twice and couldnt be more pleased. They dont try to talk you into service you dont need and are just generally very helpful and competent. Definitely recommended.

Da
Review №69

We have had nothing but excellent and professional service from Import Auto.

Ni
Review №70

Awesome, quick and fair. Been taking our cars here for a decade+ and will continue to do so!

Ji
Review №71

Simply the best. These guys really know their stuff, theres no other place Ill take our Hondas. Reasonable prices and impeccable service.

Jo
Review №72

Perfect place for your import! Gregg is knowledgeable and very fair! Couldn’t speak more highly of the man and his business.

Ed
Review №73

We have been using Import Auto Care for over fifteen years and are always impressed by their great service. The work is done well and on time, and Gregg and the staff are really nice, helpful, and honest.

Ma
Review №74

Quick and efficient service. Friendly staff

Si
Review №75

Awesome customer service. I tried other shops in CFO. Greggs team is cap much better. Always honest, fair and up front about everything!!!

To
Review №76

Gregg and his staff continue to go the extra mile for their customers. It all starts when Nora answers the phone to set up your appointment. Keep up the GREAT work! Todd

Me
Review №77

Gregg and the whole Import Auto Care team are my guardian angels. I am, admittedly, a terrible car owner and they will consistently check in on me to make sure my car is ok! They always make sure they are giving me the best price, it feels like having a family member fix your car. I

J
Review №78

Bought a used Subaru and two months later it was leaking oil. I took it to Import Auto Care and was expecting the worst. They found that it had an improper oil change last time around (drain plug washer bent, oil filter overtightened, etc.) and were able to fix everything and change the oil for a VERY reasonable price. Very honest people who do great work. They are my only auto service choice now!

Me
Review №79

These people are amazing! Super friendly, honest and went above and beyond with my head gaskets on my Subaru. I will be going no where else! Cheaper than expected also! Thanks!!

Da
Review №80

I have taken My cars here for the past 15 years. Not only is the job done right, but the service is complete in a timely fashion. I dont take my Honda anywhere else.

Am
Review №81

I am truly upset. I;ve been working on my car for a year, I needed the pressure control solenoid valve replaced and rather than talk to me and quote me HE TOLD ME I HAVE NO DESIRE TO WORK ON YOUR CAR... this was before I even told him what I needed help with. This is horrible as a business and Im seriously pissed off.

La
Review №82

We have been taking multiple cars here for years. Great service at a reasonable price with someone you can trust!

ag
Review №83

I have been going to Import Auto for years, and my children are now going there too. We have always been treated well and have never had any problems with the work Greg has done for us. I would recommend Import Auto to anyone!

Jo
Review №84

Greg and the team at Import Auto Care have provided professional and friendly service for our vehicles for over 20 years. They are the best!

sc
Review №85

Gregg and his staff always perform thorough, quality work and explain things up front. Friendly people. Will continue taking our Infiniti and Toyota to be serviced there.

Oh
Review №86

Outstanding quality service with excellent fair prices. Definitely have to make appointment because they are always busy.

Je
Review №87

As many others have written, I appreciate their trustworthiness and quality of work. I have been bringing my two Toyotas here for three years now and wont go anywhere else.

De
Review №88

Gregg and the rest of the Import Autocare staff are friendly, honest and very reasonable with their quotes. Their work is always professional and clean, and I will always bring my cars to get serviced here.

Na
Review №89

Fast, reliable service at fair prices!

Ro
Review №90

Gregg and his team are very professional and trustworthy when it comes to reair or service of my vehicles, and this can be difficult to find at most places. Import Auto Care is my first and only call. Thanks Gregg!

B
Review №91

Gregg Badalich at Import Auto was very thorough, fair, and reliable when troubleshooting my 2003 car. His reputation for fair treatment is well known. I will return when other repairs are needed!

He
Review №92

The people at Import Auto Care went out of their way to get my sons car through the Ohio echeck red tape. I cannot say enough to declare my utmost satisfaction with them. Thank you Gregg and Crew.

Jo
Review №93

They will only work on import cars.they told me they would not even look at my chevy that is a imported chevy.

Re
Review №94

I cant say enough good things about Import Auto. They do quality work, they are fair, they are honest, and they truly care about their costumers.

De
Review №95

Always great service in a timely manner.

Ru
Review №96

BETTER than a new car (cuz its paid for!) Extensive work on an older but fundamentally good Honda (fundamentally good because of coming to Gregg at Import Auto Care for 15 years!!)

Me
Review №97

Ive been bringing my car to Greg for over 15 years. Hes the best!

Ro
Review №98

Most polite and honest place around! Going there for years.

St
Review №99

Most honest mechanics I have ever dealt with. only place I will ever take my cars

Pa
Review №100

Great service as always. Highly recommend Import Auto to anyone!

Information
27 Photos
100 Comments
4.9 Rating
  • Address:2121 4th St, Cuyahoga Falls, OH 44221, United States
  • Site:https://import-autocare.com/
  • Phone:+1 330-929-6360
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–3:30PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Appointment required:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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