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CPR Cell Phone Repair Council Bluffs
3120 Manawa Center Dr #300, Council Bluffs, IA 51501, United States
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CPR Cell Phone Repair Council Bluffs
Comments
Jo
Review №1

Liked it.. Had a little bit of a wait but, thats because its one guy and it seems hes pretty popular.. Work was excellent.. Will definitely go here again!

Ma
Review №2

We were so impressed!! Honest, friendly, knowledgeable, quick service, AND reasonably priced!! We would recommend this service to anyone!! :)

Da
Review №3

I recently visited because the company I work for encouraged their employees to download malicious apps on our phones. Since then I was having numerous problems. The associate at CPR was able to help me immediately & had my phone fixed within the half hour. I am grateful & will return there for any future needs!

Da
Review №4

Was very impressed with the service, the quality of the work done and the cost to repair my tablet. Highly recommenced and I will be back the next time I need anything serviced

Ga
Review №5

The guy who fixed my phone shouldnt own a repair shop he said im sorry but i messed up your phone i put too much glue when i replaced the glass

Br
Review №6

Friendly and knowledgeable representatives. Good prices.

Za
Review №7

Manager was awesome, phone screen front and back fixed like new in an hour!

Ni
Review №8

Easy to setup and quality. Thanks for the help.

De
Review №9

I needed my iPad screen fixed. Matthew was very friendly and professional. He explained cost and the possible loss of “Touch ID” ability (which I didn’t lose). It looks brand new and was done the next day as promised; although had I come earlier in the day would’ve been same day! Great job “CPR” and thank you for a job well done!

Ha
Review №10

Had great customer service from representative named Matthew was able to get in get my phone fixed and be out within 30 minutes great review!

Mi
Review №11

Great service, phone was repaired in good time, though had to go through several wrong part received, but they eventually got it ok, and took about 2 1/2 hours, everything worked great ! Thanks to their staff !

Me
Review №12

Complete HONEST REVIEW! HORRIBLE WORK! Took my phone in for a cracked screen. Screen was replaced Screen was not glued down all the way, glue all over the one, light could be seen from the top of the phone, screen cracked again. Manager at the Council Bluffs store it wasnt warranty he could glue the cracked screen down again.. I told him it needed to be replaced since it wasnt installed correctly and he told me he couldnt do that. I asked for a refund and he couldnt do that either. I requested the Owners phone number called him. Informed him that his manager was rude and terrible customer service. Owner proceeds to tell me he is going to say rude things. Horrible service and terrible experience. Dont waste your time or money.

To
Review №13

Nice guys ...quality work and fixed phone in a timely manner ... definitely got my business

Am
Review №14

Very easy drop your phone off come back. Its fixed.

Ro
Review №15

Prompt service and very polite and helpful in my situation. THANK YOU

MJ
Review №16

Very nice employees. Did a good job. My screen was delayed so I got a discount. 🙂

c
Review №17

Thank you Peyton and all at CPR! I had already been told that all the data was gone on my husband’s CRUSHED cellphone was lost forever but they were able to recover it all! I would highly recommend them to anyone who needs work done on their phones. Besides that, they were super nice! Thanks to all of you

Ma
Review №18

Helpful, knowledgeable, polite go here for your phone cpr they brought life back!!!

Jo
Review №19

Great service... fix my problem in minutes.

ca
Review №20

It was wonderful. The guys a great.

Je
Review №21

My son took a phone to the OWNER! He said it could not be repaired so would meet him tomorrow and sale an upgraded phone at amazing price.Ended up giving him a locked phone and put an Absolutely demolished screen back on his phone.He originally went in with a crack. Suddenly the owner is never in the stores and cannot be bothered. Do NOT bring your phone here.

Ma
Review №22

They are very helpful & knowledgeable.

꧁L
Review №23

Guys I completely recommend any location owned by Greg! (I believe that’s his name, sorry if it’s not)He’s amazing! Literally the most helpful person, the world needs more people like that. The manager at the Omaha location (by the crystal shop) is also amazing. They completely went out of their way to make sure my phone got Repaired. About a month later the screen (with no fault to anyone) malfunctioned.. they originally fixed it in January then covid hit and I couldn’t make it to the city (I live an hour away) I didn’t make it up until yesterday, this time to the council bluffs location and they completely, with no hesitation, fixed my phone. They stood behind their work and it was of no cost to me. These guys know customer service! To the young man working in council bluffs location on June 13th and to Greg AND the manager (sorry for not catching a name) at the cpr in Omaha, thank you all!

G
Review №24

This establishment is phenomenal. They were articulate, courteous and most importantly punctual. My phone was repaired on time as promised.In a world where the customer is fast becoming an impersonal statistic they are a breath of fresh air and will forever have my business.Highly recommend them to anyone who needs phone repair services, accurately, efficiently and at a fair price.

Va
Review №25

I went into CPR cellphone repair to find out how much it would cost to replace the glass that covers the camera. The man working looked it up. Gave me an honest price and ordered the part. He called me when it arrived and I brought my phone into the shop and he fixed it within 30 minutes or so. Very reliable. Id use them again.

Ho
Review №26

Do not stand behind their work and no one in a position of authority to handle issues until “the next day “ I do not recommend them. See Hannah at Boost mobile right down the street. She fixed the problem for $200 less in an hour versus the 2 days spent with these people who do not care about you or your time

Ni
Review №27

Extremely polite and quick amazing service!

An
Review №28

Was very professional and completed repair in a timely manor. Did great quality of repair.

Ji
Review №29

I had my screen replaced the and excellent job I highly recommend CPR for your cell phone needs many thanks Jimm

Ca
Review №30

Terrible service. I went to get my phone screen repaired here. They gave me multiple deadlines and each day that they said it would be fixed by, I had to be the one to call in to find out the part had been delayed/not ordered/or the wrong part had come in. After 2+ weeks I finally decided to go pick up my phone and go to a different phone repair. When I went to pick up my phone they didnt even know where it was. When I explained my disappointment in the lack of communication and clarity on the status of my phone, rather than offering a solution they said they were sorry you felt it was taking too long. I went to another company, had it fixed in two days for the same price.

Vi
Review №31

This place was awesome! Cory and Jackson were great. Both of them were polite and quick service. I brought my phone in for a cracked screen and they had it fixed with in a half hour. I would definitely recommend this place for phone repair and I will definitely be back in the future.

Ma
Review №32

Very helpful and quick turn around with the repair on my laptop.

Du
Review №33

This place is awesome. My phone was broken and needed repair I was heading out of town and need fast service. The gentleman behind the counter Cory bean is the man! He had me up and going really quick. I would highly recommend this place and ask for Cory he will get it done!

Gr
Review №34

Very fast service, incredibly low prices and a great dog.Review update: ( 5/14/ 2021) Mathew is fast, friendly, and fantastically knowledgeable. You’d be crazy to go anywhere else.

Al
Review №35

Fantastic place. Super friendly staff and the work done was amazing and quick. Highly recommend. Corey Bean helped me and is phenomenal. One of the best experiences I’ve ever had with customer service

Ri
Review №36

16:09ProfessionalANDFriendly.Greg did an excellent job explaining what needed to be done and theEstimated cost.

Ha
Review №37

Wonderful customer service and care. The employees are very polite and professional about what’s needing to be done. They always have mine and my husbands phone fixed quickly.

Gr
Review №38

I did not get the name of the individual who assisted me, I apologize...but he was very professional, very thorough in explaining the process and projected costs, and very helpful with suggestions moving forward. All done in a timely and cost effective manner.I will highly recommend this store to anyone needing cellphone repair.

Ly
Review №39

The guy working there explained everything really easily and simple. And they work fast too which was great because I needed to have my phone back as soon as possible. I’m

As
Review №40

The services I received here was top notch I would tell anyone to us CPR Cell Phone Repair- quick, painless and staff was super helpful and knowledgeable.

Os
Review №41

I have a good understand received for him All the questions answered I will be recommending

Ca
Review №42

Great service! Went in for a very cracked screen replacement. Phone was fixed within 30 mins. Clerk was very clear about the service and price. Price was less than other places I’d called. Will definitely be back if something happens with another phone.

D.
Review №43

Fast service. Saved a lot of money so we didnt have to buy a new phone. :)

Ke
Review №44

Fast and professional. I was passing thru and needed a battery replacement for Samsung Galaxy S6. Got it done in 1hr.

ma
Review №45

Terry was VERY knowledgeable and professional. He was quick to understand the issue at hand and made the repair quickly.

An
Review №46

Didnt even look at it & had it for 4 days!!

ma
Review №47

The young man at this store did a great job of fixing my phone which had a cracked screen. I had called around town to get pricing and this store beat everyone else by over $100. He ordered the part called me when it was in and repaired the phone in less than 45 minutes. I would recommend this store to anyone and would go back again if I have any more issues with my phone.

NS
Review №48

I took my S21 Ultra in for a camera module replacement. Was in and out in less than 30 minutes, Im happy with the repair, and the price was cheaper than going through my cell phones insurance exchange.

Ma
Review №49

Terrance very helpful, explained fully what was needed and expected. Would definitely recommend

68
Review №50

Fast service and quality parts. Highly recommended.

Ji
Review №51

Very straight forward business. There is no charge if the phone can not be fixed. Replaced battery in phone in 1.5 hours the same day.

Ca
Review №52

I cracked my screen and they fixed it in 1 hour. Great Service and answered all my questions and found me a protective case!!

Mi
Review №53

Great service and quality, Corey fixed my cracked screen in about 20 minutes and did a great job, excellent customer service 10/10 would recommend

Je
Review №54

Knowledgeable on how to repair phones, but not super friendly. Customer service skills could use some major improvements. In the hour timeframe I waited at the store for my phone to be repaired, there were several customers both on the phone and in the store that were spoken to rudely. Same gentleman had offered an additional discount when I was in last week to have phone repaired, since they were out of the item I needed and he said they normally keep it instock. I did not ask for a discount, he freely offered. Upon checkout today after repair had been completed, I double checked to insure the total was with the discount that was offered and he got very upset and hot headed about it. Hope gentleman was just having an off day, but still unprofessional.

ni
Review №55

Excellent service and excellent prices! Very professional and prompt. Ill definitely recommend people to CPR!

Em
Review №56

My headphone jack snapped and got stuck in my phone - owner got it unstuck in less than 10 minutes. Very friendly staff and I definitely recommend them to anyone with phone/electronic issues. I had a fantastic experience.

Ca
Review №57

The guy i had to deal with was so plain and so rude. I had a question and he made me feel so stupid! I will never go back or recommend this place. Not only that he left a bubble in my screen protector but it took him 20 minutes to put it on. Never again!

cl
Review №58

I took in an Xbox remote to get fixed and the customer service was excellent. The price was great and I got my remote back as good as new.

Ha
Review №59

This is by far the best place to go to for cell phone repair. I used the location on Maple street last year and wasn’t let down. Greg is amazing and so is his staff. My daughter needed a new screen for her iPhone 6S+ and the put on new one on in less than 30 mins. He also we above and beyond and out on my screen protectors that I had been needing to put on. If you need anything done wether it’s cell phones or iPads make sure u go here!!!Jennifer Banks

ju
Review №60

Bad Business.No refunds.Prices are high.Many problems with their cell phones that they have previously fixed.Cell phones do not work properly.This firm is not registered under the BBB.Managers are drug addicts.I was denied to be given information about their franchise, and in their website there is no information about their franchise.STAY AWAYI wasted lots of time and gas and money with three of their cell phones that had problems.I did not want them to keep fixing the cell phones improperly, and I asked for a money refund and I was told there is no refund get out of here.

Pa
Review №61

Corey explained in detail everything that would need to be done to my phone.I had a cracked screen and the back was also cracked. Great service and on time as promised.

Du
Review №62

Fast. Friendly. Knowledgeable. Efficient. HONEST. I highly recommend CPR Cell Phone Repair in Council Bluffs!

Ke
Review №63

I brought my iPhone in for a screen replacement. The glass feels thick compared to what the factory glass felt like. Hopefully it will be ok. I wouldn’t know cause when I asked Corey (the tech in the store) he wouldn’t really talk to me about it other than saying that I signed the waiver and to bring it back if something happens. I don’t know if he was having a bad day or if he always has a bad attitude toward customers. He should probably find a different job if he hates this on that bad and treats all customers badly.

Sh
Review №64

Quick, painless, and reasonably priced screen repair. Helpful and friendly.

Tr
Review №65

Wow!! AMAZING PLACE! Can’t say enough good things!! Kind and professional! Highly recommend this place!!!

Na
Review №66

Well it took 3 weeks to get my phone fixed soo i dont know where the speedy service everyone was talking about

Pa
Review №67

Great. Quick service at a reasonable price. Can i give more stars

Ma
Review №68

Saved me a ton of money with a quick repair.

Ra
Review №69

Great service! Jackson new what he was doing and got my phone fixed up, in about 30 minutes. Thanks!!

Te
Review №70

I took my sons switch to get fixed so it could charge. We were told it would take 7-10 business days to get fixed. It has now been 15 days and we still dont have it. Ive called even gone to the shop and their story has changed. Now i got a call sayit it would be in the shop in 2 day and i could pick it up. Went to pick it up on 3rd day not there, the jurk that was there said i didnt call u to pick it up. So im pissed start telling him.what i though of their business and he kicks me out of the store. Not good place they lie and will not give u a recipt for your stuff when its dropped off.

Ga
Review №71

Great service, no nonsense & no bs tactics. Repair was done quickly.

An
Review №72

Customer service was kind of awful. Corey just gives off a very rude vibe.He replaced my screen when he had to fix my battery and one day i took it out of my pocket and it just cracked. Not very happy with the quality either.

J
Review №73

Quick service with the best prices!

Jo
Review №74

Very bad attitude black guy you won’t get far let me till ya I will not recommend this place to no one.They are also over priced.

Ch
Review №75

You guys were great !!! Thank you for your honesty and quick service

Ma
Review №76

Love this store, the service is exceptional and the turn around time is awesome!

Do
Review №77

I was very frustrated that my phone was not working but with fast service and very professional person they got the job done quickly .

He
Review №78

Fast friendly great location good prices.

Pa
Review №79

VERY GOOD SERVICE. WOULD RECOMMEND .

Ca
Review №80

Wonderful service. Trust their assessment and opinion.

Jo
Review №81

Fast Service, and the lowest price.

Ad
Review №82

They were very helpful, I had dropped my phone and cracked the screen and couldnt unlock my phone, they fixed it.

Ri
Review №83

Very knowledgeable, fast and great workmanship.

Mi
Review №84

Jig mans way of the scene of all go seo

Je
Review №85

One star for the fact that it takes a week to get anything back

Ll
Review №86

Very bad service and workmanship.

Gr
Review №87

Fast repairs done right

Ch
Review №88

Guy is sketchy and not there all the time

Lo
Review №89

Far to expensive

Ch
Review №90

Very friendly and professional

Rj
Review №91

Very friendly good rates and prompt service would recommend !!!!!!!!!

Ja
Review №92

RUDE RUDE RUDE!

Information
25 Photos
92 Comments
4.3 Rating
  • Address:3120 Manawa Center Dr #300, Council Bluffs, IA 51501, United States
  • Site:https://cellphonerepair.com/council-bluffs-ia/
  • Phone:+1 712-256-4708
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–2PM
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