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Verizon Authorized Retailer - TCC
1830 GA-20 SE, Conyers, GA 30013, United States
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Verizon Authorized Retailer - TCC
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Et
Review №1

Montrael was amazing helping me start new service with Verizon from Boost mobile. He was really patient and helpful transferring all of my info and apps. He also made sure I got the best deal today on my new phone. Please ask for him if you want outstanding service.

Hi
Review №2

Wynton provided excellent customer service and in a timely manner. He explained plans and promotions very well. His transparency helped me to become a new Verizon customer. I definitely suggest going to Wynton for any service and future referrals. Excellent transition from T-mobile.

No
Review №3

Montrael was such a pleasure to work with. He helped me port over my service from consumer cellular. He was very patient with their customer service to retrieve my information to retain my phone number. He also gave me a great deal on my new iPhone. Great person to work with. Verizon is very lucky to have him. So happy to be a Verizon customer now.

Bo
Review №4

Today was a great day for me thanks to Lamisha. With me being a loyal customer for over 10 years Lamisha took the time to break down my account to offer me the best discounts. Shes the only person that has took time to view my account, even though I came in for a bill payment. Great Great Service Today.

Sh
Review №5

Lamisha did a good job helping me. Thank you for the great service today young lady.

Fr
Review №6

Khory was very helpful and explained what I was paying for and the issues I was having. He was extremely patient and I highly recommend going to see him

ny
Review №7

I had the best experience switching my service from AT&T to Verizon. The process was easy and smooth and everything was explained to me in full detail of what to expect and what to do if I run into any trouble. If you looking to switch go see Wynton at Verizon you will be treated with the utmost respect and will try and give you the best option that works for you. Definitely go check them out!

Ke
Review №8

Wynton assisted me at the Conyers location. He was excellent. Even though the experience of a brief outage for all of Verizon. He was patient and called me back to come in to finish my set up process I appreciate his excellent customer service as I had experienced a personal loss. He made the process simple and straightforward. I’m grateful. Thank you.

To
Review №9

I went to this location to buy phone chargers for an Android and IPhone. I was about to leave when Wynton assisted me. He did a great job of showing me the options that were available, and even how I could upgrade both phones without increasing my bill. Awesome customer service!

Vi
Review №10

Today was amazing. I enjoyed upgrading my phone with Wynton! If I could give him 6 stars I would! Thanks!

Ev
Review №11

WYnton assisted both of us extremely well. Fast efficient and explained everything. Did not let us leave until all questions answered.

Ma
Review №12

Montreal was very helpful with switch my family over to all new phones. He was courteous and friendly.

Pa
Review №13

I came in to upgrade my phone and this nice young lady by the name of Lamisha gave the best customer service of my life. She was very understanding and answered all of my questions.

He
Review №14

WyntonIt was time for an upgrade and the customer service I received was outstanding. He addressed all my questions, searched and found discounts and even saved me money. The Conyers location never disappoints. Stop in at this location for your all your cell phone needs. Outstanding customer service!!!

De
Review №15

Wynton has been exceptional. He is one of the best customer experience Ive ever had. Highly professional and competent representative.

Ed
Review №16

Staff here is always great. Theyre very efficient which is why we have been going to this store for many years.

sh
Review №17

Wynton did an awesome job with me as I purchased my new phone. He walked me through the many questions. This is my second time using him. He has great customer service skills. Id highly recommend him to my friends and family 👍🏾

De
Review №18

Wynton was very helpful, patient and personable in getting us set up. We switched from another provider to Verizon mainly because of the poor customer service, and TCC did not disappoint. Everyone weve dealt with has been friendly and helpful. When you call, you speak with a rep very quickly--and with someone who actually works at this location, not somewhere on the other side of the world! Nice neighborhood vibe, excellent customer service.

Se
Review №19

I came to get a line added and change my existing line; Montrael was a great help in every step of the way. I would definitely recommend seeing him for any issues or questions.

Rh
Review №20

Lamisha was awesome with setting up my wifes new Flip 3. Great job today young lady 👏

mo
Review №21

I had a Great experience in trying to find the case I need for my Samsung TabS75G although they didnt have it in stocks certainly I would highly recommend this store to anyone

Zo
Review №22

Montrael was AWESOME! Went to the STONECREST location with issues unresolved. Called this location & Montrael told us to come on down to take care of us & he did EXACTLY THAT! Thank you so much for your A-1 customer service !!

Gl
Review №23

Montrael did an excellent serving us today. He was very professional and knowledgeable.

Ma
Review №24

This is the most amazing place to deal with. The customer service was the best I have ever experienced. I am visiting from VT and was so appreciative of the service Lamisha gave us. My husband was there the other day and had the same experience with another rep and that is why we returned. Thank you, thank you!!

Ja
Review №25

Wynton Was absolutely phenomenal. His customer service skills exceptional his patients in trying to navigate and understand that customers request is top notch. All techs should be trained as well as he was trained. If I had this kind of service everywhere I went I too would be a 100% happy customer. Kudos to him for his hard work efforts and success.

Sh
Review №26

Wynton was nothing less then amazing. He was very attentive and gave me great customer service. This was not the first time I have received such great customer service from him and it was a pleasure to have his assistance with educating me on what phone I should upgrade too. 10/10 if I could give me more stars I would! I hope Wynton doesn’t leave Verizon anytime soon because he is unmatched with what he does. Definitely will be following him!

To
Review №27

I am one to pay for good service. On a scale of 1 to 10 this place gets a zero. They still make you wait on your car for service and if your not waiting for an hour you got lucky. Find another authorized dealer. All the reviews can’t be wrong.

Ce
Review №28

Montrael went above and beyond to help my husband and I! He was very patient with my raggedy phone lol! He was knowledgeable in helping my husband establish the business side! See Montrael when you come. Lamisha wasn’t so bad herself! Loved her personality!

SH
Review №29

Montrael was amazing. He was very patient and too time to explain all products available. My tradein was a smooth process with excellent customer service!

St
Review №30

After all these years of buying and upgrading my phones, my experience with Jessica was absolutely outstanding! She made my visit very pleasant, was highly informed on my upgrade and its new and improved features, very fast with the transfer and most importantly of all, kept me laughing. Thank you very much Jessica. 😊

Ji
Review №31

Im a truck driver coming from Florida and dropped my phone had to visit this store Salika was awesome! Got all my information back and up and running! Thank you Salika

Wi
Review №32

Lamisha did great. Loved her attitude with the entire process ☺️

Cy
Review №33

Montrael is a Great Salesperson.We went to the store in Stone Crest Mall area and the Sale sperson was trying to up Charge us! NoNoNo. Thank You Montrael

La
Review №34

Shalisa went above and beyond to make sure we had a great experience getting set up with our new phones. We came in very close to closing time after spending all evening at T-Mobile. I have bad anxiety about going places close to closing time, but she was very patient and even took extra time to make sure all of our accessories were on our devices before we left. We will be back for our apple watches 🍏 Thank you Shalisa!!

De
Review №35

Wynton did a wonderful job with taking care of me and upgrading my phone. He found deals for my and saved me money! He made sure I understood and answered all my questions!

To
Review №36

My experience here was great. All of my questions were answered, and Wynton was very patience, informational and understanding. I know if I have any more questions, that they will be handled with the upmost professionalism here.

Jo
Review №37

Jessica was extremely informative while providing excellent customer service with great wit and charm! She was respectful of our time constraints as she convinced us to transfer from AT&T to Verizon.Thank you Jessica‼️👍🏽

Da
Review №38

Montrael was amazing! He helped my husband and I switch our phones over so easily. I am so happy with moving to Verizon!

Na
Review №39

We had the pleasure of working with Jessica at the Madison store today. She was so friendly and knowledgeable. So thankful this was her one day at this store and we were lucky enough to catch her. Would definitely make the drive to Conyers to work with her again. Thank you for making a dreaded experience a pleasure!

Au
Review №40

Wynton thanks for the great service & vibes. I look forward to enjoying my new gadgets!

Yo
Review №41

I would like to Thank Jessica my sales Rep, for the wonderful service she provided. I had a issue with my Sim Card and she was helpful in getting my phone started again. She also provide me with additional information on a new phone, which I purchased...Thanks for all your Service.!!!

Ma
Review №42

Lamisha was able to get me right on in to help upgrade my old phone. Great service today.

De
Review №43

Salika was awesome I upgraded my phone and added a line for my brother very helpful and fast!

Be
Review №44

Lamisha did an awesome job of getting me ported over from T-mobile. I came in for an exchange since I did not like the Android and she was able get me in and out with the newest iPhone. Lamisha was very patient.

cr
Review №45

Went here on 09/29/2021 we had the best service ever by Mr. Wynton he make sure everything was good we come in 30 minutes before closing he stayed there an hour after closing just to make sure we were happy we got everything we went an needed with our upgrades he was just so wonderful to work with.Conyers location

Ja
Review №46

Jessica knew exactly what she was doing. I came by to pick up an order for a new phone and she not only gave me my order, but helped me with the accessories. I love her recommendations for the liquid screen protector, the sanitizing wipes, and well as the dashboard car mount. I also love these little cloth wipes. I have to come back real soon.

Ge
Review №47

Wynton was great with assisting me in my needs today. Actually sold me more than what I came for!! Lol. Great service overall!!

De
Review №48

Salika was very helpful got all my apps and contacts and pictures! Excellent service

Ed
Review №49

ShalisasSteadfast Patiences - Kindness - Technical proficiency - Above Standard knowledge on your various Cell Phone Products - and Professionalism is totally a credit to herself, your leadership, Your TCC Store here in Conyers Georgia. Thank you for a wonderful - friendly - educational experience.Be Safe - Stay Safe,Edwin J.

TE
Review №50

Visited this store and Salika was awesome! I couldnt make or receive calls she fixed it in no time

An
Review №51

Came in today to pay a bill and got the best service from Lamisha. Will be back for a watch ⌚

Ca
Review №52

Lamisha was such a great help with upgrading me! I came back to upgrade and she left her lunch break to assist me! Everything was explained to me and she gave great customer service skills. Awesome awesome awesome experience today and I will be back for more business. Thank you again Lamisha ! 🥰

Al
Review №53

Lamisha has a real gift. Awesome work

Sh
Review №54

Shalisa did a wonderful job with taking care of me and upgrading my phone. She took her time with me and answered all my questions and concerns . Any time I need help with anything I always wait  until she is at work to help me.

Ke
Review №55

Salika was great! She spent over 2 hours helping me with a problem on my LG phone! Thanks

Au
Review №56

Montrael has been very helpful and courteous. Thank you for being kind and friendly.

Ja
Review №57

I had a very pleasant experience at this location. Wynton was very swift and precise with helping me open an account. 10/10 recommend.

Me
Review №58

A young man that works at this particular store, I think his name is Winston? Or something close to that. He was extremely disrespectful to my elderly mother and overcharged her for an iPhone and she doesn’t even know how to operate it. After receiving the phone, I went into the store in person and met him, he was the one that sold her the phone. I let him know that she does not know how to work it, and he Interrupted me to say it doesn’t matter, and that’s not my problem. If you want a refund I can do that, but otherwise I don’t really care. Worst experience ever

Mi
Review №59

Wynton was great he gkt a me my loyalty watch and i enjoyed jis efforts to give me the best experience!!!! Go see Wynton!

Ca
Review №60

What a great store to come too! Montrell took care of us and he was excellent. I would rate him 10 stars if I could! 10 STARS!

Ki
Review №61

Lamisha was spectacular and I will be returning. I came in for service issues and I left with an upgrade and watch.

Fe
Review №62

Jessica was a great help for me and my parents. She was very knowledgeable, great customer service and very friendly. I would definitely buy from again!

Br
Review №63

Wynton was very welcoming patient and helpful. Would highly recommend this Verizon rep.

Ja
Review №64

Jessica was awesome. She answered all of my questions. The whole experience was great.

Jo
Review №65

Salika was so nice and helpful! Help me pair my phone to my car! Thanks

La
Review №66

Wynton was an awesome Verizon rep! Very helpful in assisting me and my family during all of our trade in needs.

Ro
Review №67

I was extremely hesitant in switching providers and I honestly couldnt figure out which carrier to go with before Verizon. Lamisha was the GAME CHANGER for me!!!! Im a business owner and needed certain specs for my phone and she resured me all through the process! Everything I needed she walked me through it....from top to bottom!!! Hands down....mic drop... you name it the smoothies process ever in getting a new phone no lie!!! She moved everything over from my old device which took a minute but she was very patient, friendly, and informative!!!! Thank you Lamisha!!!!! Great move in hiring her Verizon!

Ha
Review №68

Wynton was absolutely great!...He was patient, kind and took the time to explain and help me with everything. I will definitely be going back.

Ti
Review №69

Keith was awesome! Extremely patient and knowledgeable. Saved me a little money too, so that is always a plus!! Great customer service.

Ni
Review №70

First Lamisha was awesome she helped me, my mother and boyfriend and got us a great deal. Professional and knowledgeable you now have a customer for life

Lo
Review №71

Jessica set up my husbands new phone and she was wonderful! Super patient and friendly. Thank you Jessica

To
Review №72

Lamisha did a great job with upgrading me and my wife today. I came in to upgrade my phone but she was able to give us both great deals. Good work

Pa
Review №73

Jessica B. Hooked me up! I started off letting me use her pen and from there she had me in and out the door, excellent experience, knowledgeable and down to earth. She mad getting what you need an ease and I thank TCC for hiring her and this location. If you need a quick in and out she’ll definitely take care of you!!!

ja
Review №74

Thanks Salika for explaining my bill!! Very nice lady

re
Review №75

Lamisha is an outstanding sales representative and shes very informative! She made my experience the best! I love the energy she gives off and that wonderful smile. We need more people like Lamisha!

Da
Review №76

Jessica was great! Very friendly and knowledgeable. I stopped by just to upgrade my tablet. Ended up adding a line and upgrading the tablet. Make sure you look out for Jessica if you visit.

co
Review №77

Lamisha shes doing great 👍 very attention all the time shes the best in the store Im very happy with her service 😀🥰😍🤩

De
Review №78

Salika was very helpful with setting up my sons tab

Pa
Review №79

Lamisha did a great job setting me and my husbands devices up. She was a great help! 👍

Ta
Review №80

Wynton gave AMAZING service! He went above and beyond assisting me with my new phone and service setup. I will always return to this location for all of my phone needs.

ne
Review №81

Wynton the best today was awesome. He recommended the fold 2 and I love it! And everyone in the store was good as well with their expertise. I will definitely co.e back to this store!!!

Ed
Review №82

I came in to upgrade my phone and Lamisha gave the best service. I will be bacl for a tablet.

Ro
Review №83

Lamisha did a great job of getting me squared away today with new devices. Great work!

Pa
Review №84

Wynton was very professional and helpful with the process of upgrading my new phone. He was extremely friend and provided GREAT service!!!

Ci
Review №85

Lamisha was very helpful with assisting me today with me and my sons phone. She got us upgraded with the best deal and is very informative!

Ra
Review №86

Lamisha was excellent today with getting me and my wife squared away with out new S21 ultra. I will be back for more service.

Li
Review №87

Wynton was a great assistance very helpful and knowledgeable. Great customer service

Pe
Review №88

Lamisha is an amazing young lady! She got me set up with a new phone and helped me keep my monthly payment the same. Shes a great worker and has amazing customer service skills! We need more representatives like lamisha.

Ja
Review №89

Lamisha did an wespme job helping me and my mother upgrade today ! We will be back ! Thank you

Mi
Review №90

Lamisha is great! I walked in to get a tablet and walked out with a tablet, phone, and watch! Thank you!

Ri
Review №91

Lamisha is an 👌she did a wonderful job helping me with my new phone that Covington location was no help shes a great people person very impressed with this young lady and love her services!

Da
Review №92

Great experience at the Conyers Verizon store! Jessica was an awesome customer service representative. She was knowledgeable, patient and kind. She made the process of getting my new phone enjoyable. Thank you Jessica!

Ki
Review №93

My sales rep that took care of my bill payment and all of my questions last week was amazing! She should be the only one running and operating this location! thank you Lamisha!

Tr
Review №94

WyntonI received phenomenal service from Wynton very knowledgeable of Verizon products and services. Wynton is always professional during my visit. I appreciate his prompt service and answering all my questions since I am not a techie. Thanks Wyntim don’t ever leave our Conyers office I will forever be grateful.

An
Review №95

Wynton was awesome very helpful with everything I needed I’m happy I came into the store

AR
Review №96

Jessica is my favorite rep at this location. She super friendly yet professional. Ask for Jessica, you wont regret it!

De
Review №97

Jessica was wonderful! Very pleasant and professional. Thank you for taking care of me Jessica

Gi
Review №98

Visit this location coming from Texas! We needed a new phone Salika was great!

Cl
Review №99

Thanks Salika for helping my get back online I had no services

Wa
Review №100

Lamisha was a great help today with me and my daughters phone. We had a great time and she was even able to help with transferring my data.

Information
29 Photos
100 Comments
4.5 Rating
  • Address:1830 GA-20 SE, Conyers, GA 30013, United States
  • Site:https://locations.tccrocks.com/ga/conyers/1830-georgia-highway-20-se.html?y_source=1_MzIzMjAyOS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 770-922-6484
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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