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Cricket Wireless Authorized Retailer
1810 GA-20 SE, Conyers, GA 30013, United States
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Cricket Wireless Authorized Retailer
Comments
Ke
Review №1

Thank you Joy and Demi for helping me with the insurance claim & setting up my new phone. Awesome girls with great work ethic. They are the reason I still have Cricket service.

An
Review №2

Came into the store today and just wanted to pay a bill. Chris gave me AMAZING customer service, ended up wanting to add an extra line on my account tomorrow! The manager Demi was also amazing! She was very knowledgeable and worked well together! Loved my experience!

Je
Review №3

I want to thank Nekemia for being so nice and patient with me and all my needs. She set up my phone and all the apps I needed. I will definitely be coming back to this location and I highly recommend others as well.

Ti
Review №4

I purchased a new phone at the Cricket store on Hwy 138. and Nekemia was so helpful in setting up my new phone apps and accounts. She is such an asset to Cricket. She is such a delightful person ☺️

no
Review №5

Nekemia talked me into getting a new phone. Thank you I needed it.

Jo
Review №6

My name is Jo Myers. I am a new customer. I had the experience of working with Nekemia Cobb on 6-17-21. As a senior citizen, and computer illiterate, she put my mind at ease, gave me her undivided attention, got my service up & running. I had some issues understanding how to use the phone & came in on 6-18-21. And again, received impeccable service! My dealings with customer service in other companies, you have an ACE on your hand! DONT LET HER GET AWAY! :)

Lo
Review №7

My experience with Chris was phenomenal and awesome great customer service he is a great employee I am very happy

Cl
Review №8

Chris did a excellent work on my phone he showed professionalism on the job,he was great.

L
Review №9

This team is Amazing! They are patient and very personable. I would recommend this location over any others in a heartbeat! Thank you guys for all your help and friendly conversations.

Ar
Review №10

Everything was excellent! I worked with Nekemia

To
Review №11

Aaron, is great, hard working, and loving. He knows his job, very nice to co-workers. Help with everything I needed. Great person

Da
Review №12

Nekemia was very helpful and informative

Ja
Review №13

Thank you Nekemia for setting me up with HBO Max!

Ch
Review №14

Awesome Customer Service!!! Great Prices for Cell Service!!!

Ca
Review №15

Nekemia has exceptional service!

Na
Review №16

Great customer service from Yaril. I love cricket.

Pr
Review №17

Best customer service in conyers, black owned and highly recommended

Cr
Review №18

Kesha is awesome, great customer service. Mario and Miguel are the greatest as well.

Je
Review №19

Very professional, polite, and helping...Thank you Kokoe!

Do
Review №20

Sales rep. was the best. He was alone, however he handled it with ease

Cr
Review №21

Great customer service.Took great care of my mom when she needed a new phone.

St
Review №22

Miguel was fantastic he helped us very well his customer service was great.

E
Review №23

The staff inside is so nice.

In
Review №24

Very friendly and knowledgeable staff!

Br
Review №25

Swapped over to cricket today, at the conyers location. And was assisted by Kristina Castro. The service was very prompt, professional, and pleasant. I would recommend this location and associate to others.

th
Review №26

This was the worst experience Ive ever had with this company after this location I was lied to when purchase the phone and I returned it and I lost out on my pork inactivation even though the manager rectify the situation a little bit I still lost out on the porch activation I would never never never purchase from cricket again matter of fact for losing my money and losing out on activation on a decent phone I was searching the T-Mobile and I recommend everybody else to switch over to be careful when you purchase the phone the manager Coco did nothing wrong but try to rectify the situation thats already too late to be rectified I lost out on $78 Im not happy at all and matter fact when I contacted cricket customer service they asked me to commit fraud by calling my credit card company and reporting the money as a fraud transaction so I can get my money back I return refuse to do that thats a crime and that they legal cricket customer service needs to work on the representatives and trying to teach customers how to commit fraud I dont know whos going to see this message but all I can say is Im highly highly highly angry I purchase many phones and I bought a cricket for many years to get the top of service I got today from cricket customer service and one of the store employees I dont remember his name but hes the one that tricked me into buying this phone the phone was for $99 but because I wanted to purchase to progressive leasing they raise the price without telling me what they did if they had told me if he had told me what he did I would have understood and been okay but the fact that I was lying to make me very very angry

Er
Review №27

Mario was fantastic. Very friendly and professional.

Br
Review №28

Excellent customer service and technical support. This is about the best store that I have visited. So far I have gotten two phones there spanning several months. Kyle helped in moving data from the old phone and even helped find an old ringtone on an even older phone. I highly recommend this store way above the Cricket website.

Lo
Review №29

Very helpful person inside

fr
Review №30

Understood my issue with son’s I phone 6. The FaceTime app was missing. The young lady was kind and patient

Sa
Review №31

Awesome staff that met my needs 100% while switching carriers!

Tr
Review №32

Service was flawless! And we are impressed with the phone service no more dropped calls. 4 lines for $100 better deal than the others.

Fc
Review №33

The people working here are awesome.

Ti
Review №34

Fast easy and great service. Kyle and Raina were both great to work with,I would recommend them to anyone.

Re
Review №35

OMARS KNOWLEDGEABILITY OF PRODUCT & CUSTOMER SERVICE WAS &IS OUTSTANDING 💯 I THOROUGHLY AM IMPRESSED WITH HIS ABILITY TO IMPRESS & HE ALSO MADE THE PROCESS OF SEPERATING ME FROM MY MONEY EXTREMELY PAINLESS😮 I QUITE ENJOYED THE ENTIRE PROCESS OF UPGRADING MY PLAN AND THEN ADDING A LINE FOR MY 13 YEAR OLD🤔🧐THIS LOCATION ROCKS 5 STARS FROM ME ALL DAY

Av
Review №36

They can answer my qurdtions and they dont belittle me.

Co
Review №37

I love the staff they always help me with my phone issues.

Om
Review №38

Super helpful. Theyre patient and understanding.

T
Review №39

Friendly service. Small waiting time due to only two employees helping customers, but fast and efficient service.

Br
Review №40

Raina, Kristina, Kyle & Alicia did so great!! thank you for the new iPhone 11, best service I’ve ever received anywhere!! 😇😇

Je
Review №41

I just upgraded my phone for a decent price b/c the Alcatel OneTouch was trash and my screen shattered and came off. I love my new phone now. And Nancy was great! Her customer service was amazing. Id give her 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐😁

ge
Review №42

Great

Pr
Review №43

While I loved them in NC. I hated them here, left Metro and only had them for one month, service is beyond janky. Just terrible.

Sa
Review №44

Listen poor service over charged and the employees there act like there scammers do not go to covington loc conyers is better

To
Review №45

Horrible location. Lied to me to get me to switch to them and now the service is the worst. Kyle the manager is a joke. Playing like hes the boss. He a cell phone salesman! Pathetic!

Ma
Review №46

The lady and the gentleman were very helpful. The guy was the manager and really knew his business.

As
Review №47

Great customer service help you find a phone, plan and accessories to accommodate your needs and budget.

Ra
Review №48

Friendly help. Very knowledgeable for my questions. Helped me a lot.

Na
Review №49

The employees are always so kind its always a pleasure to visit.

Co
Review №50

Staff was awesome.

Je
Review №51

The staff was wonderful good job guys thank you

Br
Review №52

Bad customer service, basically shooed me out of the store and werent helpful.

Ta
Review №53

Awesome Service !! Very informative

Si
Review №54

Friendly service and comfortable prices for the customers

jo
Review №55

Terrible just terrible. customer service is horrid, service is pretty much useless. going back to metro

ri
Review №56

Excellent service. Kyle is really smart.

Ja
Review №57

Needs to work on customer service

Se
Review №58

Great customer service.

Ty
Review №59

My experience at cricket was horrible because they charged 300 for an iPhone 5c

Do
Review №60

Excellent customer service

He
Review №61

Great customer service

Pa
Review №62

Great customer service,

Ri
Review №63

Great, friendly location.

De
Review №64

Very helpful

To
Review №65

Kyle is superb!

Wa
Review №66

No deal

No
Review №67

You guys rock

de
Review №68

Perfect

Te
Review №69

Need improvement

Je
Review №70

Very good store!

Gl
Review №71

Miguel and Mario were fantastic.

Al
Review №72

Good service

Ki
Review №73

Oi

Information
8 Photos
73 Comments
4.4 Rating
  • Address:1810 GA-20 SE, Conyers, GA 30013, United States
  • Site:https://cricketwireless.com/stores/ll/US/GA/Conyers/1810-Highway-20-SE
  • Phone:+1 770-648-7301
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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