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Barsh Performance Diesel
1401 N Loop 336 E, Conroe, TX 77301, United States
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Barsh Performance Diesel
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St
Review №1

I brought my truck to Barsh diesel back in February. It had a high pressure oil leak that would cause the truck to have a no hot start. My truck stayed there until around mid June. In those 4 months, I received maybe 1 or 2 calls with updates, both of which were calls being returned after I called them to find out what was going on. On June 10, I got fed up with how long it had been taking and the lack of communication on their end, so I reached out to the owner. He assured me my truck would be top priority and apologized for his guys not keeping me updated, stating the manager doesn’t handle confrontation well and didn’t want to tell me that they hadn’t finished my repairs yet. Within a week, I was told all repairs were made and the truck was returned to me. I paid somewhere around $3.6k at this time. Upon picking it up, they informed me that the oil was getting way too hot and we should “keep an eye on it.” We asked if this would effect us hauling a trailer, which is what we used the truck for. They said it was best not to haul and that they couldn’t do anything. We just needed to watch the temps.I was annoyed that they were basically returning the vehicle unfinished, but they said nothing could be done, so we left. We drove the truck 3 miles and stopped at a gas station. Mistakenly, my husband pumped gasoline, although it didn’t matter much, because the truck wouldn’t restart anyway. We called them back and they met us at the gas station. They said the truck not starting had nothing to do with the gasoline, that it was because of the oil temps that they had told us about just a little while earlier. They said they would take it back to the shop and fix it (even though they just told us there wasn’t a fix for it). They used starter fluid and got the truck running and said they would drive it back. We voiced concerns about that truck being driven with gasoline in the tank, but they assured us that driving it that little distance wouldn’t make a difference. (Other mechanics have told us different since.)The truck sat there for an additional 2 months. This time when it was released, it came with an additional $1500 bill. We got the truck home, it ran for a few days before dying in the middle of a road, mid drive. I reached out to Mr. Barsh again and he told me everything would be covered under warranty. We were told repairs would take around a week. It took about 3.It was released to us for the 3rd time. Less than a month later, it broke down mid-drive again, just as it had the last time. Again, I called Mr. Barsh, this time I was pretty angry. At this point, I’ve spent over $5k on repairs and my truck had been at their shop for almost 7 of the last 8 months. Mr. Barsh wanted me to bring them the truck because it was covered under warranty. He said he wouldn’t want me to pay for repairs that should be covered under warranty. I told him that honestly I didn’t trust his mechanics. It was released 3 different times and still hadn’t been fully repaired. What good is a warranty if the proper repairs aren’t being made?We researched and found a different diesel mechanic in Houston. There was still a high pressure oil leak, the original issue we brought it in for back in Feb. This mechanic had it repaired with 4 days. Because of all of the times it broke down, he test drove it over 100 miles to make sure there would be no further problems. It’s been running great since. We paid an additional $2400 for repairs, repairs that we already paid Barsh Diesel to do.I truly tried giving Barsh the benefit of the doubt. After it being there a while, I had other friends reach out and tell me they had terrible experiences there, but I really wanted to believe they would make things right. I will say, Mike (manager at Barsh Diesel) & Mr. Barsh were very polite, however polite doesn’t fix the situation. I would not recommend Barsh to anyone. I hope they get things figured out and provide better service to their future customers, but I definitely will not be trusting them with anymore vehicle needs.

na
Review №2

Customer service was great and they take care of you and do good work with a quick turn around

Da
Review №3

Took my 01 f250 in because of engine issues. Very honest and helpful. Exactly what I was looking for in a diesel shop. I will be doing all my service there. Thank you

Ma
Review №4

This was the best experience by far with any shop we have ever been to regarding our vehicles. Dealerships will rob you blind! Barsh Performance Diesel works on more than just diesel trucks. They did an amazing job with our Nissan Armada. We will return should anything else need fixing. I highly recommend them.

Al
Review №5

Had transmission fluid & filter change. Front & rear axle oil change. Thanks guys, good work.

La
Review №6

Great place, excellent work and extremely knowledgeable. Highly recommended!!

Ro
Review №7

Could not have had a better experience, an extremely fair, professional and honest group.

T
Review №8

I came here just to brag about my experience dealing with Jennifer. She is knowledgeable, caring, and attentive. Additionally, the guys did great work at a great price!

Ro
Review №9

Mike and gang know Diesel engines. Good folk.

Kl
Review №10

Highly recommend to everyone. Knowledgeable and fair. Easy to locate, nice shop and pleasant employees

Kr
Review №11

Cheated my husband out of money, took forever and problem still was not fixed. Also kept an expensive part that we paid for. Claimed they were returning it to get our money back or a replacement part this was 3 months ago we still havent seen the money or the part and any time we ask we get a different excuse. Unless youre looking for an insurance claim DO NOT GO HERE**EDIT** People, dont give a place your buisness that bashes and lies on their customers rather than trying to get to the bottom of accusations.Their response is the biggest lie I have ever heard we have every single receipt and can prove we owe nothing. And we STILL NEVER GOT OUR PART BACK OR OUR MONEY. They probably wouldnt even know us if we walked back in but they claim to know we owe them money? Prove it, because I know we can prove that we dont.

Ty
Review №12

Knowledgeable and competitive pricing. Jennifer is AMAZING to work with. Give that girl a RAISE!

Ni
Review №13

Friendly knowledgeable staff with good parking.

Je
Review №14

Highly recommend. Honest techs and A+ service and work on all gas and diesel vehicles. Easy to communicate with about diagnosis, receiving updates on the repair, and when the vehicle is ready for pick up.

Ta
Review №15

The guys are are very helpful and friendly.

Ma
Review №16

Mike and his crew at Barsch Diesel did a fantastic job taking care of my truck the same day!! Thanks guys I will be coming back for future repairs/upgrades!!!

Ma
Review №17

Reliable shop that works on your vehicle in a timely manner. Highly recommend to everyone.

Co
Review №18

These guys go above and beyond to make sure the job is done and done right.

Bu
Review №19

Great service, highly recommend!

Information
71 Photos
19 Comments
4.7 Rating
  • Address:1401 N Loop 336 E, Conroe, TX 77301, United States
  • Site:http://barshperformancediesel.com/
  • Phone:+1 936-494-0065
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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