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Clayton Valley Auto Service
1505 Rishell Dr, Concord, CA 94521, United States
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Clayton Valley Auto Service
Comments
Mi
Review №1

My car kept dying and needing to get jumped, the issue came up again at the most inconvenient time and the owner squeezed me in before they closed that day. The mechanic replaced my car battery so I could go on a trip to Yosemite with my wife without any issues! The check engine light was on when I came in and got everything cleared up for a smooth trip. So grateful I went here!

Ma
Review №2

Just discovered this local, family-oriented business. Hard to find a reliable and trustworthy mechanic these days and Ill be bringing all of my auto business to Harold and his team from now on. No BS, just straight forward, professional and affordable automotive service. Thanks Harold!

nj
Review №3

Dewayne and Stephanie did and outstanding job on my Ford van. Even got a ride home and over $200.00 less then quoted.Definitely gonna Keep coming Back.Thank you Clayton valley Auto.

Jo
Review №4

These guys were great, nice and friendly environment. Harrold and his crew went beyond to fix my chevy colorado. Thanks guys. It was nice to meet your dad too, blood line runs good!

Ni
Review №5

Very knowledgeable helpful and really nice guys. I am disabled and cant even change my own headlight. I pulled in and asked if they could do it for me and how much the guy said he would just put it in for me at no charge because he was off the clock and going home. I will definitely bring my car back to them for any thing else.

Bl
Review №6

Good deals and good customer service along with honesty. Can’t go wrong coming here. Not all people there wear masks, but they are respectful if you communicate with them.

Ja
Review №7

Very knowledgeable helpful and really nice guys. I will definitely bring my car back to them for any thing else.

Ch
Review №8

Best service in Contra Costa, Concord, and Clayton.

Br
Review №9

I had a problem with my one of my work trucks, these guys diagnosed and offered to fix the problem same day (new water pump). Did it all at a fair price too. Because of their awesome service and responsiveness immediately set an appointment for them to look at one of my other vehicles. I strongly recommend this company.

ra
Review №10

I am so happy to have this place in my neighborhood. People are friendly, thorough, reliable and honest. They were able to fix a problem with my car that even the dealership was not able (or willing) to do.

Sh
Review №11

Finally! Screeching starts have ended!A note of thanks to Duane, John, and ultimately Harold for silencing a horrible screeching noise that weve been dealing with for wayyyyyyy too long (We brought it into previous shop for that very reason & after replacing belts and still screeching, was told it would work itself out in time). Thankfully, the daily ear piercing torture is over and it seemed it was a simple tightening of the belt. Im also very impressed with the customer service given by all the gentlemen mentioned, I highly recommend Clayton Valley Auto Services. They truly do provide excellent customer service

Li
Review №12

I love going to Clayton Valley Auto Service as Jeff and all those who work there are friendly, knowledgeable and do a very good job. When I had a check engine light Jeffs dad told me right off the top that it could be 4 or 5 different things and they would start out with the least expensive until they found out what the trouble was. Im still driving that van around 5 years later. I really appreciate the great service they give. They are really great for routine maintenance, and wonderful when I have emergencies.

Jo
Review №13

Great people working there, great service, reliable great prices very honest person. I bring all my cars here.

Ja
Review №14

My family had been going to this place for years, it being around the corner from our house. We came in to get the AC checked and also to get checked for an oil leak. They told us on the phone checking would be free. When we got there he gave us an invoice to sign stating that it would be $131 to diagnose the AC and $131 to check for an oil leak. He then explained that that was just how the computer does the setup on the paper and that he would not charge us to check the oil leak but that even if we did not get the AC fixed we would be charged $131 to check the AC and that fixing the AC would probably cost $1600. We decided to not do anything about the ac and to still get the oil leak checked. He then said he made the changes in the computer and the total would be $0 for everything. We said ok and he asked us to sign the same invoice with the charges for the the AC and oil leak check and labor coming to over $300. When we asked him to sign something that reflected what he told us, only a free check for an oil leak, he told us that he gave us his word and that he cant go printing out a bunch of papers and said you can take it somewhere else. so, being asked to sign something that did not remotely reflect what he said and being asked to leave, we left. I was absolutely shocked at the terrible customer service, you cant expect someone to sign something that says they will automatically owe you over three hundred dollars when you are saying it will be free just because you are too stubborn or cheap to print out a second, accurate, invoice. When I called back to explain what happened to the guy we usually deal with, the son of the man that served us, he did not have anything to say or seem to care at all, despite the fact that we have been going to them for years. Also, they wanted $60 for an oil change, which I can do myself, or get it done anywhere else for around $20.

V.
Review №15

Clayton Valley Auto owners & staff are friendly, knowledgeable, caring & trustworthy. Whenever were headed on a road trip, they give our van a thorough once over to make sure our vehicle is safe to travel. Am very appreciative of the personal care & consideration they give to their customers. Thank you Clayton Valley Auto! Miss you Jeff!

Je
Review №16

I have been using Clayton Valley Auto Service for 20 years with no complaints and nothing but high marks... My cars and trucks have always been repaired as needed in a very timely manner.. Great fast service..A+A+A+

Cl
Review №17

Ive been going to this family owned business for years. Theyre always friendly and know me by name. Ive never had any issues with taking my car to them and have always gotten great and thorough service

Je
Review №18

Owner extremely honest, priced fair and would definitly recommend!

St
Review №19

Best auto repair shop. Under new management - the new owner is very nice and knowledgeable.

Dw
Review №20

Trustworthy Honest Family owned business with a tradition of integrity

ly
Review №21

Ive been taking my car here for years. Thank you for all the great service! Im a single mom and they always help me out.

Ge
Review №22

Knowledgeable and reliable auto mechanic. Courteous service. Have been a customer for many years.

Mi
Review №23

Great mechanics, fair prices!

La
Review №24

Had a great experience at Clayton Valley Auto. Awesome service...knowledgeable mechanics...I love these people!

Ro
Review №25

Excellent service. Very honest.

An
Review №26

The best so honest and knowledgeable.

Jo
Review №27

Always great service .

Sa
Review №28

Great service

Ro
Review №29

Friendly and Honest

Je
Review №30

Amazing work

Information
1 Photos
30 Comments
4.6 Rating
  • Address:1505 Rishell Dr, Concord, CA 94521, United States
  • Site:http://claytonvalleyautoservice.com/
  • Phone:+1 925-682-2281
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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