Ac
Ace Pawn Shop
4896 W Broad St, Columbus, OH 43228, United States
Comments
Sa
Review №1

My first time EVER GOING ToA PAWNSHOP the owner is very kind and professional. Great customer service. He is honest with me. I appreciate my first experience. Eve. Though I had a budget he helped me find something nice. I will put another review soon

Va
Review №2

I have been coming to this pawn shop for a while. The customer service is the best in town. I feel like I can get good deals and good prices. The workers are honest. I trust them and will continue coming back and doing more business with these guys!

Tr
Review №3

Walked into here with a 300 dollar gold chain and there “jewelry expert” wouldn’t even look at for more than 2 seconds without saying it’s fake. I went and sold the same chain to a different pawn shop for 200 dollars. Either ace pawn shops workers are just idiots or that don’t want to buy jewelry because they can’t sell what they have

Ch
Review №4

Online says 6pm but I called them and they told me 5 pm I drove up at 5:01 pm and wouldnt see me as a customer. Not very good customer service

Ma
Review №5

This place is amazing. A little of anything you want. awesome jewelry. Great prices. Great service. Very knowledgeable. Thank you for always being great. You guys Rock.

SI
Review №6

Honestly very fair staff, and great selection!! Can anyone tell me the older women’s name that works there because she is beautiful..

Jo
Review №7

Ive been doing business, with the owner, of this store for years.hes always very professional.and his staff is as well.I wont do business, with anyone else.He,s been nothing! but very kind and respectful! to me and My fiance.and for someone, to post a bad review .about them makes me angry.If you was treated rudely its because you behaved rudely.and as with anyone of course he told you about yourself.I know the owner.he didnt treat you any way,you didnt deserve.I love this business.

J
Review №8

Absolutely horrible experience and not an ounce of professionalism. I drove over 3 hrs to pick up an item and could not have communicated more clear in the days leading up to the trip and especially on the day. Was respectful throughout and in the end I was told that I am high. In the end it is your choice to do business with whom ever you want. This time around the choice was made for me as I did almost everything possible to make sure our agreed upon deal went smoothly. Also, this place is located right around the corner from save a lot in a shopping center...I was not in wrong place. However, this apparently seems to be the only leg they feel they can stand on as I was told I was at the wrong place.

Er
Review №9

They are super helpful on the phone and in store. they know what they are talking about and their prices are reasonable. They have helped me on numerous occasions. if they hadnt been there i wouldnt have found a laptop for work at a decent price during covid. Thanks!

Ma
Review №10

Every time I call they answer and help me out so much over the phone. And ask about prices and they do their best to tell me what they can do over the phone and then tell me to come on in & they are always so nice so friendly and I always get the best deals ! This is the only pawnshop I will go to !

Sk
Review №11

Have a question do thy sell ammo here nver been here trying find close place bc have no car

Fi
Review №12

In about 4 different places, the hours show that the place is open until 6:00. There is ONE piece of paper on the door, that says they will begin closing at 5:30. Thats annoying, but understandable. BE SURE YOU UPDATE YOUR HOURS ON LINE. Next, when I can see you in there, and youre not on the phone, leaving it off the hook is insulting. Until now, Ive bought things from you. I guess Ill spend my money elsewhere. Finally, if youre going to close at 5:30, and lock the door before its even that late, TURN OFF THE OPEN SIGN. I wasnt even going to yell at anyone over the fact that you FAILED to update your internet presence, or even wait until it was actually 5:30! I was just planning to tell you to turn off the sign that tells the world that youre OPEN, when your new hours have you closing at 5:30 (and I stepped up to your door at 5:27). I understand not wanting to deal with a browsing shopper at three minutes before closing time on New Years Eve, but you really look dumb, when 6:00 is plastered all over the front windows, it isnt even 5:30, and youre too thick to even look up, at me, and understand that Im trying to help you not look like an idiot, by turning off your OPEN sign. I guess theres no helping some people. If theyre determined to not see, when an opportunity for help presents itself, and not turn off the OPEN sign, some people are just beyond help. I guess Ill go back to doing business elsewhere.

As
Review №13

I have grew up on the westside of Columbus. This pawnshop is one of the originals still here. The guys who run the shop are solid, honest guys. They will always offer a fair price and respect you and your property. They sale good quality products, at a fair price. My family has done business with these fellas for over 20 years. I love doing business with them looking forward to many more years. Thanks Guys.

Ji
Review №14

We try 2 treat ever 1 far come see us

Jo
Review №15

I called them to ensure that they were open. I spoke with a lady on the phone who told me to come on down. All I had to do was cross Broad Street and by the time I got there they were closed for lunch. The sign said be back in 15 minutesI patiently waited for 25 minutes and the doors were still closed. Very rude very unprofessional.

Mi
Review №16

The staff are extremely polite and reasonable.....would highly recommend!

an
Review №17

Ive been going to this place for over a decade, and Ive never had the owner treat me with any disrespect. If youre trying to sell something, You have to understand that they are running a business. They cant pay you full price for an item because they wont turn a profit when they turn around and sell it. All in all, I think its a good local business and I will hopefully be going there through the next decade.

Kh
Review №18

I laugh at the comments about the older gent being a dick. Its just a demeanor and if you take two minutes to talk to him, youll see hes not so bad. Granted, the younger blonde guy is a bit nicer but hey, we cant all be peaches now can we? Theyre just doing their jobs l. Trust me you get the best prices in Columbus here. Period.

Sc
Review №19

Friendly staff and good prices.

My
Review №20

The store in under new management. The gentleman I dealt with was very nice and helpful. Will definitely go back.

To
Review №21

Jeff and Rj are great and have never done me wrong. Big thanks to Jeff for helping me out and letting me pay off a pawn Id forgotten was behind. Only place Ill deal with and have taken friends and family to get good deals.

Da
Review №22

Went in last night to pawn a gold ring. I was lowballed at $90. Went down the road to cashland and was offered $175🤔.

Ri
Review №23

Awesome family owned pawnshop.Great staff and always willing to work with me selling or buying.

Sh
Review №24

They are a Pawn shop. Not your Mom and Dad. You get what you want they are good guys. Busy at times but do what they can.

ch
Review №25

No stars..... very rude and not helpful and i had a work shirt on, so he called my work trying to get me fired, because I told him his prices were too high!! One week before Christmas, so needless to say I will never be back in his store, or recommend anyone!!!

Mi
Review №26

I love the staff here, they remember you, they work with you, and they only accept quality so they have a lot to chose from as well- they are open 7 days a week!

Sh
Review №27

Great place to buy jewelry. The old man is cool

Sa
Review №28

The nicest people here. Have went for over 3 years. Thank you for all of your help.

Bo
Review №29

The owner sold me a $2000 laptop for $600. Whenever I am in need they will give me way more than any other pawnshop will for my T.V because they know im coming back. The other pawnshops in the area dont give a damn about the customer and only see $$$$. Only pawnshop left that still believes in PAWNING stuff for quick cash until you can come back to get it. 5🌟

Ro
Review №30

They are pretty cool and always will work with you when your in a tough spot

Ri
Review №31

These guys dont put up with BS. It a business, its not goodwill. Sasha will take things in to help people out when he knows 1. they are not coming back and 2. there is no resale. If you want top dollar for your crap I suggest you go to the flee market. Cause you not going to find Suckers at Cash to Go.

Pa
Review №32

Good people Sasha and Jimmy are the best two there and will always try to work with u butctheychave to make theres too

O
Review №33

I thought I wrote one before, owner is a smart a$$ or would go in more, the big guy that works for him is great!

Da
Review №34

Wouldnt even think about going anywhere else. Best deals and helpful at all times.

Ch
Review №35

Nice staff good selection and prices

be
Review №36

My mom passed and we wanted to get our moms wedding ring to put with our mother and we was told how stupid we are to throw money away. Screw you dude and to make jokes about the death of our mother.

La
Review №37

Jimmy is the coolest will work with you,sasha I dnt no as well but seems ok too,go check them out,they are awesome.

Ma
Review №38

They are very friendly and nice

Je
Review №39

Yall coming in today???? I mean it is after 10 am and it says open but no one is here?. I mean its raining out and walked clear from Eakin rd! Several people have showed up but no business here!!!!! Sad!!!!!!

Da
Review №40

I thought that they was very nice gave me exactly what I ask for I couldnt be more please with the place by far the best paw shop Ive been to. Thanks guys Ill be back .

Br
Review №41

I thought I could trust them, Now I want nothing to do with them. I bought a portable air condition from them and they swore up and down it was brand new, I used it for a while and the plug went bad so I tried to ask them about it and they said they got a year warranty from the company, I called the company and asked them and they said it didnt come with one. So I talked to the people of the pawn shop to get a refund on it and they denied it. They sold me something used, lied about it, didnt want nothing to do with it and gave me a bit of an attitude when confronting them, these people arent qualified to be in business.

Ba
Review №42

Dont shop here the filthy Russians are cheats

Ja
Review №43

The staff is fairly rude.. I assume maybe its because they are Russian and maybe just dont understand english fully!? The young guy was pretty cool..He was willing to do buisness, but we failed to make a deal because they couldnt check my equipment out because a hole in thier ceiling destroyed there reciever!? I dont know if I would ever want to pawn something here just because of that. All in All my experience here wasnt the best. The building standards itself is pretty crummy, and the people.. Mainly the older fella, Was kind of a dick! Like I said, I dont know if its because hes a foreigner or what not? But the guy just looks and acts like hes misrable to the world. If you do decide to come here.. Deal with the younger guy with blonde hair!

Gr
Review №44

Lol, he offered 25 dollars for a mint guitar retailing at 2,200 and selling used between 800-1000. Shame he was too ignorant to even give it a search on the computer...

ch
Review №45

Nice Staff, love this place

st
Review №46

My favorite pawn shop on the west side.

me
Review №47

Rude un business like and very trashy GUYS

Am
Review №48

The owners are rude and the place is dirty stuff everywhere.... Ill stick with buckeye pawn or Levis downtown

Pe
Review №49

Cheap on giving on pawns and everything is marked retail price. No deals here

ch
Review №50

This pawn shop is NOT ran correctly, RUDE service, WONT give their names if you have a problem sale broken merchandise. Just out to screw you. obviously.

Ph
Review №51

Its a pawn shop your there to sell, pawn, or buy. Pawn stars its not.

My
Review №52

Good prices

Je
Review №53

Closing Down

Ja
Review №54

Worst shop in columbus

Information
54 Comments
3.4 Rating
  • Address:4896 W Broad St, Columbus, OH 43228, United States
  • Phone:+1 614-878-3500
Categories
  • Pawn shop
  • Diamond buyer
  • Diamond dealer
  • Electronics store
  • Gun shop
  • Jeweler
  • Watch repair service
  • Watch store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:11AM–6PM
  • Sunday:10AM–7PM
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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