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REEDS Jewelers
3131 Manchester Expy Suite 44, Columbus, GA 31909, United States
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REEDS Jewelers
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Ch
Review №1

Gina and Robert were incredibly helpful in helping me warranty my husbands wedding band! They helped me out SO MUCH! I will definitely be back for future needs.

Sh
Review №2

I want to thank the staff at this location.. Georgina and managment staff helped me tremendously.. Im forever grateful

Al
Review №3

My wedding is next weekend & I came in to get my ring polished & Robert took absolute care of me!!!! He cleaned & polished my ring & I did not have to worry about it being sent off & not coming back in time for my wedding!! I am now stress free about this!! Thank you Robert & #reedsfamily for taking care of us ALWAYS!!!

Ch
Review №4

Firstly, all the staff upon entry was very polite and welcoming. They allowed me to just roam around and see what I liked the most. I was approached by Sharon, very polite, honest and understanding. She walked me through all the purchasing options as well as the additional care the item would require. I at no time felt pressured or misunderstood. I was happy with the selection and look further to purchasing with Sharon again.

An
Review №5

This is my go-to jewelry store for over 10 years. Watch repairs, ring resizing, whatever is needed, they are able to get things right. Yesterday I ended up purchasing both of my wifes anniversary and birthday presents, spent 20 minutes between looking and checking out, and got exceptional value on both. Worth the time and effort to shop!

Ha
Review №6

My fiancé and I recently stopped into this store to browse engagement rings. We were so impressed and happy with the service we received by Gina and Sharon. They were so helpful and expressed excitement for our upcoming engagement. They genuinely cared about the process and picking a ring that I loved. We had browsed other stores and were unimpressed with the “car salesman approach.” Gina and Sharon didn’t approach the process with pressure or pushiness to purchase from them. They were so refreshing, professional, and friendly. My fiancé shared with me that his experience purchasing the ring later was equally amazing. They immediately remembered him from our previous visit together. He was impressed that they remembered him and their ability to recall what rings we had previously looked at. We will certainly use them in the future for any more jewelry purchases. My ring is beautiful and I thank Reeds and their employees for their outstanding customer service.-Haylee and Joey

Ma
Review №7

Manager was nice, but being in that store made me feel unwelcome. One of the women made me feel bad about a ring I had in the past because it was cheap, making comments under her breath. I don’t like to leave bad reviews because I also work in retail, but that boiled my blood. I’m sorry I’m not rich like you. :(

Ja
Review №8

Ms. Melinda is amazing. I came to Reeds Jewelers with two very tarnished Pandora bracelets; my charms were just as tarnished. I was so sad about them. Ms. Melinda went out her way and brought my bracelets and charms completely back to life, it was like I got two new bracelets and charms. I was shocked and now I can’t stop looking at my bracelets and charms, she was also very informative about how to properly care for my Pandora jewelry to avoid them tarnishing again. I always get my Pandora jewelry from her as well, she is always so helpful and patient while making my Pandora decisions! She definitely makes you want to come back again and again!

Do
Review №9

The BEST place in Columbus Ga to gift shop for the love ones. Mr.s Sharon makes you feel like family, Miss Gina gives the best of a womens opinion. Mr.s Melinda and Mr.s Beth go above and beyond in customer service. Thank you for welcoming me and my family into the Reeds family.

Au
Review №10

While shopping at reeds for a replacement wedding ring I met Melinda and she was above superb. She was so polite and an amazing saleswoman. I myself am in sales and know what it takes to really connect with people and how some have those challenges. Not Melinda! I left with a new ring and tons of Pandora jewelry. My husband wasn’t to happy but I was! ❤️😂

Re
Review №11

Upon entering the room to look at weddings rings they made us felt, like down to earth and professional at all time. Thank you Gina, Sharon and Melinda for assisting with both sets. Keep up the great jobs and keep that same wonderful spirit.

Aa
Review №12

Robert and his team were very helpful in helping me to pick out the perfect engagement ring! My wife loved it. I have recommend this location to all of my friends and family.

Tr
Review №13

I had a great experience with the associates yesterday. They were very nice and cordial and really helpful. I definitely am telling all my friends to shop there when they are purchasing their wifes jewelry

Je
Review №14

I had lost my diamond from my ring. Thanks to two wonderful women. Beth and Melinda worked tirelessly and with dedication to replace my lost stone. Not only did they listen to what I wanted, they quickly picked up on my taste. I can be difficult and picky, and these two took me in stride and made the day perfect with their kind and concerned demeanor. These two ladies will be my go to, ALWAYS.

Ma
Review №15

Robert, Gina, and Beth were the best! Great communication gave me exactly what i was looking for.

jo
Review №16

I will liked to thank Sharon Perry for helping me with my purchase today at Reeds Jewelry. She went above and beyond. Thanks again

Bi
Review №17

Me and my Fiancé were on a last minute hunt for an engagement ring for our intimate ceremony. Reed’s was our THIRD stop. Mr. Robert was our rep. We told him what we were looking for and he was able to deliver just when we thought we weren’t going to find one! If you go to Reed’s, PLEASE ask for Robert!

sh
Review №18

Ms. Gina and Ms. Beth was amazing at servicing us with needing an exchange on bracelet. the Columbus Ga store is amazing!

Ka
Review №19

Ms Beth and Ms Melinda are the best! Provided quality customer service! They are wonderful ladies!

L
Review №20

I am pleased to say that I had the pleasure of dealting with a lady named Melinda she went above and beyond! When I say professional, I mean professional! Super smart lady! I went back for the 2nd time to see her and had to leave a review! If it wasnt for Melinda, I probably would have kept shopping elsewhere, but she sold me the jewelry and was absolutely amazing! That customer service was so amazing I even offered her a job. She was such a people person, super friendly and just amazing at her job! 10 stars for her for sure! Keep it up melinda Ill be back!🦈

K
Review №21

I would have gave six if I could. Gina Melinda and RobertMake this experience awesome. For the second timeThey came through for me on my anniversary

Jo
Review №22

The Reeds in Columbus Ga. Mall is like a Family. The Ladys are very respectable and homely. Melinda, Sharon and Beth Make u feel like spending your $$$ with them is 2nd Nature. And Bobby makes Vanity irresistible. So drop in and give Them a Holla. Your $$$ will be well spent

Sh
Review №23

Sharon Perry and Melinda McDaniel were awesome sales Reps. Thank you for helping me and my girl find the right ring for her. Glad we shopped with you ladies

An
Review №24

It was great customer service..I recommend anyone to shop at Reeds

Ch
Review №25

Melinda was our Diamond Expertmy husband purchased my engagement ring from Reeds in the Peachtree Mall and Melinda was amazing and truly helpful.And they offer a lifetime warranty on my ringSo knowledgeable and our family will continue to shop there for all of our family and friends.Prices where also incredible.

Sy
Review №26

Everyone there was super nice!! They all were so helpful and kind!

Ch
Review №27

The only jewelry store in the mall that carries Pandora. I was looking at Pandora Me collection. I was surprised they only had a few in stick especially this time of the year. Very disappointed. The sales clerk was courteous. My advice, go online to get the charms.

Su
Review №28

So grateful for the service I received here at Reeds in Columbus, GA. My boyfriend gifted me a beautiful opal ring from this location and I’m hoping to come back for my engagement ring! They are sweet, courteous, and very attentive to your needs. Ms. Sharon & Mr. Robert will be happy to find you exactly what you need! Thank you Reed Jewelers!

Da
Review №29

The staff was incredible. They gave me the best price they could and I got the ring I was wanting to get my girlfriend for a really great price. The manager was incredibly friendly and helped me find the best ring. They will definitely try to help you out the best they can. Five stars for sure!

Am
Review №30

We had the best buying experience at the Reeds in Columbus. Melinda, Sharon and Gina went above and beyond our expectations 100%. We are celebRating our 20 year wedding anniversary and they made sure I was able to get the ring that I wanted. We will definitely be Reeds customers for life.

Bo
Review №31

Love Reeds! Staff is so awesome!

TK
Review №32

Came in for one thing, left with more. Customer service was just that great. Darryl was absolutely awesome! My first purchase at Reeds but definitely not my last.

Mo
Review №33

They are so helpful and knowledgeable

je
Review №34

Fantastic customer service and courtesy from all the sales staff. Beth assisted with the selections and showings, yet all members were friendly and helpful with my purchase. I highly recommend this store with its staff and quality selection of jewelry for all budgets!

Be
Review №35

Sharon and Melinda were AMAZING!❤️ They helped me and my fiancé find what we wanted! 💕 thank you guys so much! I highly recommend people go to reeds!!!☺️💁🏻‍♀️

Am
Review №36

Robert is the best! I have been going here for years and will definitely keep coming back.

Br
Review №37

I love Melinda and Rob great customer Service!!!

Ta
Review №38

I had a wonderful customer service experience with not one, but two sales women Gina and Sharon. They showed me and gave me their undivided attention and time, and they were sincere, very helpful, and professional.

Th
Review №39

Gina and Sharon were VERY helpful in finding a band to match my engagement ring. They were enthusiastic and not at all pushy. I have made this Reeds the first store I shop for jewelry simply because they have demonstrated a commodity that has been lost in the sales world...good customer service.

ch
Review №40

I went in just to have my Wedding Rings cleaned and left with an Upgrade thanks to my wonderful Husband. The Store Manager Robert and the Sales Associate Joyce were great. They helped us every step of the way making sure I got just what I wanted, I even picked out an upgrade for my Husband at a wonderful price. The only place Ill be shopping for my Jewelry is Reeds Jewelers.

Li
Review №41

Such a wonderful place the staff included. Made me feel so special and loved. Definitely will be back in the future!

Ro
Review №42

Love the staff Robert, Sharon, Beth, Gina And Melinda also love the friendly family atmosphere! This is the only place I’ll spend my money for jewelry! If your in Columbus Georgia go see them for your wedding ring!

Di
Review №43

I love this place. Thanks Sharon, Beth and Christian. I read the reviews before I went shopping and the wonderful customer service rumors does not lie! Go see Reeds for all your holiday shopping!!!!!!!

D
Review №44

Great service Gina was very helpful

Ra
Review №45

Sharon Perry and Robert Bean made mine and my fiances experience unbeatable. Their attitudes and helpfulness was amazing.

Di
Review №46

Shopping at Reeds was such a pleasure. Beth was very friendly and made purchasing the sapphire necklace an easy process. Im glad we stopped to look, and even more pleased that we went back to buy.

TR
Review №47

Robert Bean was very helpful. Highly Recommend to anyone, very punctual and professional. Thank you again

Ma
Review №48

My daughter, 2LT. Nicole A. Upright and myself were the first 2 customers of the day, Sunday, Nov. 18, 2018 at Reeds Jewelers in Columbus, GA. For a first time visit, we were hospitably treated by the staff, Sharon, Beth and especially, by Gina Reeds. I purchased a lovely Emerald cut Emerald Ring flanked on top and bottom by 3 diamonds and; likewise, with the Ring. I also purchased another Emerald and Diamond Ring for Nicole, as an early Christmas present. Talk about the ‘Luck ‘O The Irish’ to be both ‘May Babies’! We highly recommend Reeds Jewelers for your ‘jeweler of choice’. They are very accommodating. So when you do come in don’t forget to ask for Gina. -Major (Ret.) Cheri L. Rumler, WI.

Re
Review №49

Gina and Melinda were very helpful and awesome sale professionals. Gina has a upbeat spirit. If you day is great expect it to be better before you leave with these two. They will make you smile and want to buy the whole store lol. My experience makes me want to just stop by the mall and say heya. I would recommend and Ill be back for more gifts. Thank you ladies for such a wonderful experience.

Je
Review №50

Gina was a pleasure to need and help with my purchase she was very professional.

ca
Review №51

Me and my girlfriend came into the peachtree mall store #44 in Columbus, Ga where we were greeted by Robert, Melinda, and Gina. At the time we didnt know what we wanted we just knew we were looking for a engagement ring. The whole team was awesome they were able to help me and my future wife narrow down our choices and purchase something within our price range. The friendliness of the staff is un matched anywhere else i have ever been. You guys have made our special day possible and we both want to thank you from the bottom of our hearts.From: Corporal Terrell Taylor & Stephanie Taylor.

Ke
Review №52

Fast and friendly service! Please go here and check them out. This is my 2nd time here and they have been wonderful. Ask for Robert, Gina, Melinda, or Sharon!!!

sh
Review №53

Sharon, Gina and the other lady cant remember her name was awesome. Love them!!

Gw
Review №54

Fantastic experience! As a first time Pandora bracelet buyer, Robert Bean at Peachtree Mall made the process fast, thoughtful, and seamless! Reeds now has a loyal customer! Thanks, Robert!

Ma
Review №55

I cant express how pleased and thankful my fiancé and I were with the service that we received at REEDS Jewelers! The staff was so very kind and helpful, and we will definitely be return customers!

Mi
Review №56

Have been here 3 times now, the first time I didnt buy anything, told them this upfront, and the stuff was super nice and helpful. Answered all my questions about pandora charms. The second time I came by there was when I wanted to upgrade my wifes wedding set, we went to Kays first then Reeds after. Got a much better set at Reeds and saved $1,000. Plus the interest rate was way way lower then Kays 24% (insane because they do not offer anything lower then that). The 3rd time we went to Reeds was tonight, got their at 8:20 pm and the staff was happy to help. Ended up leaving with a new wedding band and a watch. Great people who care about you as if you where family and will keep you within your budget. Huge thanks to Sharon our sales representative on all 3 trips and the manager Robert. You guys are the best and Roll Tide

Mi
Review №57

Excellent customer service both times I’ve went in their!! Will recommend them to anything that wants to buy jewelry

ka
Review №58

Update: Reeds agreed to give me my money back since my ring was scrapped without my consent. 25 May 2016 we got our check and the name was spelled wrong. Reeds nor our bank would cash the check.. We were told it could be picked up on 31 May 2016.. It is now 10 June 2016 and still no check nor money. The only explanation we got was Reeds cuts checks once per week and the store manager wasnt sure why it was in.. Well I think its been well past their 1 week of cutting checks. I have NEVER been through this with any other store I have bought jewelry from. After this fiasco, I will never use this store again!!!!I would put 0 stars if I could. My band on my ring had cracked, the sales associate told me it would be back in 2 weeks from getting repaired. Here it is almost a month later and still no ring in sight. I will NEVER do business here again.

ki
Review №59

I read the reviews before I went engagement ring shopping! Great customer service was on point. Thanks Robert and Beth y’all made my day!

Br
Review №60

Mr Robert the manger was so helpful with exchanging my charms I got two of the same ones will definitely be back!!

Sh
Review №61

Faith was A Great Person And Her Customer Service Was Excellent🥰🥰🥰🥰

Sh
Review №62

Awesome staff, very friendly and great sense of humor. Robert Bean helped my find the perfect gift.

Ca
Review №63

Very Great and Awesome customer service Mr Fred and his team are great people very Professional

ri
Review №64

Sharon was fantastic, and helped me pick out the perfect gift!

er
Review №65

They have the best service you can ask for!

Fl
Review №66

I am very disappointed in the fact that I drove to Columbus, Ga from Manchester, Ga because the manager said he was holding something for me. Once I got there the whole story changed and he acted as if he didnt know anything I was talking about. Whst further pissed me off is the manager wouldnt take ownership. Not only that they lied about something previously. I will never shop at REEDs again.

St
Review №67

Very nice .....little expensive but its nice

La
Review №68

Robert was amazing! Love shopping here

Ja
Review №69

Dont hate it. Have not been there .

ar
Review №70

Staff is very awesome and super helpful.

ge
Review №71

We have a great team. And we are here to build relationships .........

Ro
Review №72

Quality jewery. Great staff.

Ja
Review №73

Great customer service by Gina.

Ma
Review №74

Amazing service

La
Review №75

Very friendly staff, Sharon Perry went above and beyond what she was required to do to get my ring by Christmas! Can’t thank her enough!

D
Review №76

Very friendly staff. Im just not into jewelry

Ja
Review №77

Store

Ma
Review №78

Joy rocks.

Information
6 Photos
78 Comments
4.7 Rating
  • Address:3131 Manchester Expy Suite 44, Columbus, GA 31909, United States
  • Site:https://reeds.com/reeds-locations/ga/columbus/reeds-75
  • Phone:+1 706-322-1556
Categories
  • Gold dealer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jewelry repair service
  • Watch repair service
  • Watch store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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