To be honest, usually I dread taking my vehicle in for service because I know very little about cars in general. I brought my first Audi in May 2021 (new to me) so this was my first experience at the Audi Service Center in Colorado Springs. They did not disappoint!Sean, my service tech was so professional and polite. He took the time to explain the exact reason I was having and error light in my vehicle. He also was very detailed how to mitigate it in the future, and gave me the most cost effective fix.I look forward to my services at the Audi Service Center in the future!