This is a nice clean neat chain store that offers exclusively toys for the children. The attendants are welcoming. The parking is large and offers all types of parking. The area has a good security and it is quiet in here. The store can be seen from a distance and can be easily located. Nice store.
Hurry up and get there. This location is doing UP to 40% off. Most items are still just 10% off. So be prepared to do some hunting to find the best deals. I will keep checking back to see if the discounts continue to drop. I would guess as they get closer to closing this store the deals will get better. Lets all hope.
Me and my family are really going to miss the world biggest toy store Toys R Us! Unfortunately they are closing all of their stores. I wish they could have just went down their prices they could have survived! We treated Toys R Us like it was MacDonalds! Were truly going to miss Toys R Us!
This store is very clean, well organized, and meticulously stocked. I was blown away. Its location isnt ideal for getting to, but it is definitely worth the trip. Probably the nicest Toys R Us Ive ever been to. Very nice and helpful staff too.
I had a great experience at the store. The employee Donna greeted and the register. She was very nice and friendly. She let me know about the deals and ways of getting discounts. I almost didnt go because of the ratings but you cant always believe what you hear
A lot of the shelves were empty in the baby section, and they dont give raincheck for sale out of stock items. But the customer service was outstanding! 5 stars for customer service
The place has a clean appearance and the employees are well mannered. Any questions I had were answered. I live close so being able to jump over here real quick for something last minute makes life so much easier.
Store closing. I never was really a die hard Toys R Us shopper because we have Wal-Mart and the great Amazon. But for those of us that are a little seasoned, we remember when Toys R Us was the only place our parents could get the latest and greatest toys(The world before Wal-Mart & Amazon). Another household brand gone...
There were an adequate number of registers open and the online order pick up process was seemless. Thats pretty good for it to be about a week before Christmas.
Its not that far from home and if you catch them at the right time the clearance sales are to die for, the end of summer sale when everything was marked down to .03 cents was the best ( got a kids kayak with the paddles originally $120 marked down to $50 and final clearance was just. 03 cents.....cant beat that)
Store is closing still had a good bit of stuff. No game consoles. Tons of games
Wonderful supply of toys and educational software. I found a toy that sai $2 because it was supposed to go to a charity, but it was accidentally left behind. My son still has the toy
They do a good job slowly reducing the store while keeping it organized. Good job!
I have been going to this Toys R Us for years same manager so you know hes doing his job some of the stuff I still recognize Always helpful Never a problem
Im sad to see the Toys-R-Us stores closing. I was a toys-r-us kid and my children. I hope to see see the Big Toy Book this Christmas.
Around this time of the season I found it best to go early in the morning around 6am. They are open 24 hours but they dont restock the shelves until 4 am so if you are a late shopper this is the ideal time to find gifts that was out of stock during the day.
Management needs to be improved. The staff is good, just poorly managed and unorganized. Product selection is one of the few things that seems to be well managed.
Stopped through to see if I could jackpot on any of the store closing opportunities for my pending Granddaughter.Prices were not reasonable enough with the small 10% / 20%/ 30% offers off of certain items. This store is loaded with items.No salesperson interaction available for a stroller I was interested in. The downside of store closing events many pricings were missing . Making it hard to purchase some high end items.
Prices tend to be higher here than some stores but dedicated to specialize on kids stuff
Brought baby clothes for baby shower. Was pleased with the discounts I received. Sad that toysRUs in my neighborhood is going out of business.
Nice and clean....found everything i needed on my own because nothing was out of place
There was only one cashier available on a Saturday which caused a really long line. Otherwise everything else was good.
Love love love Toys R Us but sometimes its better to get things online due to the price
Went during the Holidays they moved the lines fast and had decent service.
I love the Clinton location. The staff gives you superb service! 🌟🌟🌟🌟
Staff definitely acted as you would expect with the announced closings
I LIKED IT BUT THEY WERE LOW ON TOYS SO.....😉😉😉😉
Very pleasant. Mrs. Donna and Mr Earl or Erol (tall slim man @ 1030am) in the wharehouse were very friendly, helpful and professional.
They had the gifts I was looking to provide for a special little girl.
Went there to look for baby items on my registry. Small selection but was stocked well. Its not as much as babies r us,but got the job done
Very welled stocked and good prices. My sons love this place
Customer service was extremely nice as well as the personnel in the gaming department.
They are ok but store is closing. For good
This location is closing, leaving no TRU stores in PG County. Gotta go go Gaithersburg, Columbia, Glen Burnie, Waldorf, or Annapolis now... all far. :(
Very disrespectful manager. I came to her to get a price check On yugioh cards packs That was being over priced at 4.99$ per pack Which is over MSRP at 3.99 per pack on yugioh official website. Mostly everything in the trading card section is overprice. When I went to the manager to justify the price for the cards she did a price check But unfortunately target and Walmart did not have the cards on their website To compare. She then Threaten to take off her belt and beat me if I did not stop talking about Yugioh foolishness. Which is ridiculous That she did not take me seriously when came in the store To buy yugioh cards. I suggest other customers to check MSRP For any of what you buying At Toys R Us Because they probly over pricing what you are trying to purchase.
Ej and a lot to do it all again and I dont think know what to do iwith all the best way y I dont have aMImIm so tired but I cant wait to see the movie and I it r
This location is closing but great customer service.
Store is well stocked but checking out is slow.
Helpful staff. Great baby department!!
Everything was nice and neat. the staff was helpful.
The chain is going out of business so there wasnt a lot of stock to choose from and lengthy but lines
Wonderful no lines and no wait very helpful staff members and customers
They always have everything my kids want.
It was horrible there cockroaches abd even a rat the only good thing was cashier register
Had a very negative experience with a cashier that did not know how to ring up a promotion. The manager was called over to figure it out and I was told that I could not purchase all the items I was attempting to purchase. Huh? You are a retailer, you are a sales manager, and you are telling me I cant buy something in your store? I would drive to a T-r-U in California before I ever re-enter this store. These guys are soon to follow suit behind Sears/K-mart. Out of touch retailers. If you are only concerned about there not being a line at checkout, there will never be a line at this location. Visited approximately 7 times over the last 10 years while stationed at Andrews AFB -- there is never a line.
Went to this location on May 27th 2013, purchased a fews items and got the protection plan on each item. I paid $50 in gift cards, $70 in cash and $54 in debit from my account. I had my husband return 1 of the item, yes it was open but thats how we figured we didnt want to keep it. They would not take it back, the cashier told my husband that they dont take back anything thats opened and that theyre not a thrift store and they straight up told him that your not getting t back the protection plan either which was $14.99. I was shocked, they only gave him $50 in gift card to their store and $30 in cash. I called up there and spoke with the manager name Fred Smith and he confirmed that they dont take back anything opened and that we could bring back the gift card to receive cash instead. At this point, I rather talk to a general manager. I dont have time for foolishness. I will never shop in store or any other ToysRus stores again, I rather go to Walmart.
It had exactly what I wanted and the price was great
Love this location always helpful and have what i need.
A great place to get great toys for kids.
Ya got to keep it open, its great service
They are having a going out of business sale. Lots of kids TOYS. Up to 30% off. Not much on adult board games like: Scrabble, Executive Monopoly, albeit it is ToysRUs.
Hi they didnt have nakamora wwe but I love toys r us
I dont want to grow up I want to be a toys r us kid
Prices are still to high to he going out of business.
Staff faces not welcoming. Not a lot of store personnel to assist customers on the floor
They have no price checkers so u gotta go up to the front, and they only had 2 registers opened.
Ill miss the store. Sorry their closing their doors
My favorite store so sorry it closed
Great Selection and Prices of all items
All ways get the best deals
Every experience has been perfect!
They had a lot of variety of toys for reasonable prices I hate to see him go
The toy selection is great.
Were gonna miss you Geoffrey
This store is big, has a lot of options, but the bathroom were disgusting when I used it a year ago.
Shame its going out of business. I think its the location.
The store did not adequately prepare for Christmas most of the shelves were empty.
Its okay they have toys of course, but I couldnt find anyone to help me find one specific toy.
The store manager was pleasant
Getting old looking inside, I believe that they will soon be closing.
The young man that we dont have good customer service
I am so sorry all Toys R Us r closing
It is Toys R Us. I was in and out with the toy I wanted. What more can I ask for?
We live here this is the one Toys R Us where you can literally find everything you are looking for if youre missing something they will attempt to try to order it for you
Clearance right now, they are about to close this store
How can you NOT like toys r us?
My son love it
My kids love it
I basically go to this TOYS R US for wwe figures and I just got off the phone with them and the lady who I spoke with was very rude And had a very Nasty tone in her voice and had to put someone else on the phone because she couldnt understand me Im never calling here again
Great customer service
Tgis place recently closed
Sorry that its going out of business
Store closing Mark downs on stock!
Go out sale 60%off
So sad to see that its closing.
Good customer service
Sad they are closing =(
Great customer service
Very good.
Is going out of business
Lacked items for baby shower
Service was excellent
Support TRU!
Good options
Friendly staff and wide selection
Great prices
B day for son
So many toys