My husband and I were interested in a car here. We live 3 hours away, but wanted to see the car in-person. We paid the $200 reimbursable holding fee so that it wouldnt get sold before we could take a look. The owner told us the car was in great shape and had been inspected/serviced. He agreed that we could get the car inspected. After the inspection, we learned that the car had multiple oil leaks, had a bad oxygen sensor, and a failed differential mount. This would have cost $5,000 to $7,000 in repairs. My husband and I were no longer interested, and felt that the owner had not been truthful about the cars actual condition. We asked to get back our reimbursable holding fee, and the owner refused. My husband and I were so angered by this. Why would it be called a reimbursable fee if he had no intention of ever giving it back? After making the drive, paying for the inspection, filling the tank of the car for sale, losing our reimbursable fee, and both missing a day of work, we were out a lot of money. It was truly the worst car shopping experience. I would not recommend this dealership to anyone.

This lot was great in helping me find a car! I got exactly what I was looking for at an affordable price. Amanda was super helpful and really nice and down to earth. If youre looking for a good car at a great price, this is the place to go!!

I would have given this casinon5/5 but they got rid of all of the “fun” machines and replaced them with simple “line” machines in the past few months. I’ll never be going back cause it’s not fun anymore.

Apparently even if youre a legal adult and have your own license you need someone 21 or older with a license to come with you to test drive a car. Never heard of that before.

Very rude girl they have running the front. Very argumentative and try to get every penny out of you. Wanted to and did charge me for a job they did that the part broke and was under warranty that I told her to call the auto parts store to see. She didnt want to until I basically said I will then she said o yes this is under warranty. She charged me for labor that they shouldnt have. Will never go there again

Purchased a BMW from them and 2 days later I’m having all sorts of problems with it. From warning lights to doors not unlocking to being told by my mechanic that my car is unsafe to drive because there’s issues with the brakes.“Completely inspected and serviced…” yeah… right.

Walking around lot no one came out to answer questions,so just left

The Amanda lady is very rude. Her attitude will make you not want to even work with these ppl. I read through the reviews and decided to ignore them then boom everything said is true.

Amanda was great to work with! She helped me find the right car that I was looking for and met my financial requirements too!!

Awesome, service. Not pushy at all. Enjoyed working with Amanda!

Amanda was amazing. Definitely sending people to see her. Loved her.

Bought this car earlier this year. Just last night I got a flat tire, but I can’t change it because there is a lock nut on ALL tires. They didn’t give me a tool to take it off so now I can’t do anything until I have a tool to do this.

I worked with Amanda and she went over and beyond to get me approved for the vehicle I wanted on top of that they have really nice cars!

Sales rep, was awesome, friendly and very knowledgeable, wen we but a car again we will deff be coming back to see Amanda

Amanda was super nice and very helpful! Would def recommend!

I just recently purchased a car from here and it was honestly a great experience. I didnt feel pressured into buying anything and the manager was very helpful with any information he had on the vehicle. I was told when I got there that the old employees had been cleared out by this new manager. He seems to have very food standards so I recommend giving this place a chance if youre looking.

AVOID!!!!!!! i was browsing reviews for this place and can’t believe they’re rated 3.9 stars, they have to be faked reviews. Check Yelp, absolutely, at all costs, avoid this place. Don’t let me say “I told you so”.

After finally speaking to the owner George I feel much better. The deal blew up which wasn’t there fault but miscommunication between a employee made it very difficult. The owner was a man of his word though and gave me my down payment back so I look forward to hopefully still getting the vehicle I drove 2 hrs to get once I save a little more.

Great experience. Love the BMW Z4

I baought a car there which had transmission leaks hidden by plastic parts, bad brakes and intermittent light problem. They promised to reimburse me for the cost. The avoided all my calls and never paid me. I guess the buy the cars from an auction for cheap and sell them to us. They are not honest..it cost me a $ 1,000.

I give this spot a minus 10 stars they totally sold my son a lemon 2wks afta he bought this car fo 10.000 plus he hasnt been able to enjoy his purchase its been truly a nightmare fo him transmission problems powersterring issues etc Pontiac G6 no make the customer happy at all here avoid this spot but I got sumteen fo em

Be weary of this dealership, theyve been posting the same 99 Miata for 6+ Months advertising it as a 10th Anniversary Edition car but its a RED, Automatic, BASE MODEL car with 14 wheels. Front fog lights Convertible roof wind blocker The car does not have fog lights or the bumper to support them nor does it have a wind blocker installed...Any dealership willing to post this over and over for 6 months or more isnt on the straight and narrow in my book but you can be the judge.Below is their post and an example of a REAL 10AE Miata. Its not a mistake or lapse in judgement because Ive contact this dealership by phone and email only to see no change in their post...

Getting a decent deal

After 5 car lots we got our H3 here!! Very happy! Excellent customer service great sales people & everything was done in a very timely manner! I would recommend to anyone definitely😁 They also put gas in it & pulled in garage to make sure it was in top running condition the day we said we were interested!We will be back for another soon🤩

We had an excellent and hassle free experience here! Car was clean and they had the oil changed and gas filled up before we left. Highly recommend purchasing used cars for a good deal here!

Ill disclose right upfront: I did NOT end up actually buying a car. Do not take that as a negative reflection of MGM, however. My not purchasing was solely the result of my extremely meager budget. MGMs inventory was... a little nicer than I could manage. They had some phenomenal vehicles at outstanding prices - Im just a poor student. Mark, the salesperson I worked with, however, went to amazing lengths to try to find me something I could afford. Despite my tiny budget, he dedicated time and effort to my situation. The service was, for lack of a better word, incredible. He could have pretty much blown me off and focused on getting nicer cars out the door for more economically viable shoppers, but he stuck with it and tried his best to help me out. I know that when I finish my academic program and (hopefully) become more financially stable, the first place Ill be hitting for an excellent used car will be MGM. Also? It was the only place (out of 9) that I went to that offered a warranty on used cars. I cannot stress how valuable an option that is, especially for those on lower budgets. 10/10 for the entire experience. My only regret was that I was unable to get a car from them (though I am happy with the car I did eventually find elsewhere, not that thats really relevant).

One of the best car lots I have ever dealt with. Their sales and financing department went above and beyond to make sure we got a great used vehicle at a fair price with the payment structure we needed. Highly recommend!

No pressure. Relaxed sales people. Descent vehicles. Acceptably well maintained vehicles. Easy purchases. I am very happy with them. I bought a vehicle here and would come back agean. Highly recommend

Worst place ever!!!! BUYER BEWARE! Thank goodness they didnt do my paper work correct so I was able to back out on the purchase. I was told he order parts to get car fixed. 30 days went by only for them to hassle me and yelled at me to come back and sign the check that THEY didnt fill out right. Turns out they never ordered the part and lied from day one. Unfortunately for him he knew that was the deal to get me as a customer and he didnt keep his end of the bargain.He was too crooked to realize he wasnt out smarting me. If it seems fishy...trust your gut. Hope they dont con anyone else. If only I could give them zero stars. Wish I read the reviews before purchasing. Sales guy was rude and Im very happy I brought my fiance bc he was violently yelling at me in front of customers. They also left after seeing his behavior.

I love Albir. He knows how to take care of you. Just bought my second car from MGM imports. Bought a car from them years ago and was very happy. Car ran great for a long time before I had to replace it and got a lot of miles on it. Great experience. Will buy from them again.

The cars are very clean. Making the deal went smoothly and it was almost hassle free. I will definitely come back if I need another used vehicle.

Albert was a great help i been looking for the right car for about a week and he made it very easy to find what i was looking for. Very satisfied. No pressure was applied at all and he was very patient and worked with all my decisions. I highly recommend.

Visited MGM Imports and I have to say that are the most professional people I have come across in a long time. Found a vehicle that liked and Albert was more than helpful when it came to the price. Excellent service. Highly recommended.

Recently purchased a White Chevy Tahoe. Car was extremely clean and well maintained. Really enjoying driving it this far. The salesman was easy going and I loved that I could take it for a test drive without a salesman present. Big car lots are frustrating when they send their people with you to pitch while you are trying to assess the car. They worked with us on the price and got the financing done quickly. Great experience.

Came here looking for a car knew what I want and so did they. Car drove very nice, and was very clean and ready for me. Employees that I talked to were all nice and respectful. Processing was fast also. I would recommend to anyone.

Very good car dealership that will do whatever they can to make there costumers happy stop in a see very good place to get a car

My husband purchased a car from here back in February. He loved the car and was very excited to buy it. The people we dealt with were all very nice and easy to work with. The car on the other hand..... we were told that all vehicles are inspected and they will not put a car on the lot that has issues. We have put over $3000 into fixing this car already and he has not even made his 4th payment on it. On top of that, he spent $300 extra dollars to purchase an extended warranty just to find out that this warranty didnt even cover any of the stuff that went wrong with the car. He was never even offered a different warranty plan. When he found out that this warranty plan did not cover anything wrong with the car (mind you, this was only a month after leaving the lot with the car) he called and asked if he could just get the money back for the warranty. He talked to a couple different people over a week or so and no one actually answered him about giving his money back. The last response he got regarding the warranty was that it had not even been filed with the warranty company yet. Now, the exhaust is broke on the car and that needs to be repaired. This has just been one issue after another and costing us a fortune.

Salesman was extremely helpful, he was knowledgeable and polite. I was put into the vehicle I wanted at a very good price. I would suggest anyone looking for a used car to contact MGM.

Albir and the rest of the staff were very nice. Got a good deal on a nice vehicle. When purchased it needed a new sensor, they got it ordered and replaced quickly. I would purchase from them again.

I recently purchased a vehicle from MGM Imports. I found the staff very helpful, courteous & fair. I appreciated the time spent with me and the negotiated price I received! At this time I would recommend this dealership.

The worse place for buying car. I purchased a Ford Explore from them 2 months ago. I already paid $1000 for repair and still the motor has some major problems. I am so frustrated about this car and I am pretty sure seller knew that the car has some mechanical issues but he told me everything about this car is fine.The most terrible purchase experience I have ever had.

Very friendly. Family atmosphere. I felt very comfortable during the business transaction. It seems to me they really care and go above and beyond to get you into a vehicle. I recommend MGM IMPORTS very highly.

Horrible customer service, rude, and dishonest. I recommend taking your money elsewhere, not because of my one bad experience but because i can tell that this their norm. I am no longer upset cause i accepted my role in allowing myself to be taken. You dont have to be treated this way as a consumer, Please take heed and avoid all together. Thank you.

Great selection. Staff was able to match me with the right car for my needs. On staff technicians were able to fix an issue with the air conditioning within a half hour. Highly recommend!

Drove from Dayton to get a good deal on a used car for our 19 yr old grandson. Albert was very knowledgeable about the car we bought. He gave us a good deal. The trip to Loveland was well worth the drive.

Albir and George were very good salesmen. I had a little problem getting financed due to my age, but they worked with me, and found an option that worked. They were really nice guys, and were not trying to scam me for my money.

I had an incredible car buying experience. I knew what car I was looking for and they had the nicest of all the cars I test drove. They only sell one owner cars with a clean carfax! They were super nice and did not play any games with prices, etc. Would highly recommend.

I made two separate trips to this dealership, and both were overall positive experiences. Unfortunately, we were not able to settle on a price for the vehicle I was considering, but my initial service was immediate, and the test drive process was quick and simple. The staff was friendly, and I did not feel targeted for either my youth or my gender. There was no opposition to having an independent mechanic evaluate the vehicle, and the manager was even willing to take the car in to the appointment on my behalf. They proved to be flexible on everything except for the price. That being said, I would still say that it is worth paying them a visit.

DO NOT COME HERE!!! The workers were very rude and when I asked to speak to their manager they refused to allow me to. Customer service is terrible. You’d be doing your self a favor by going some where else. Anywhere is better than here.

Update:Shortly after buying the car, the check engine light was on. One of the headlights has never worked since I purchased the car and its not just the problem of the bulb. The coolant also looks very brown, indicating theres a leaking issue of this car. The tires arent in very good condition. The car also broke down two weeks after on the street. Its so scary and dangerous. I will spend a few thousand dollars on fixing this car. Disappointed. I wish I could be awared of those issues.A month ago:I just got a Lexus car from here today and was offered a very good price. Very happy with this purchase. ☺️

I just purchased a vehicle here from Albert and I am very happy with the help I received from him in finding the right car. I narrowed it down by test driving. He kept asking questions and helping. Thanks!

Very nice place, I got my first car form MGM Imports. The staffs are very friendly and helpful. Thank you for making me do the best decision.

Gave us a fantastic deal on a great Toyota truck! Wonderful salesman and wonderful staff!!! Let me start the Audi rx8 that stole my ❤️.......Shop here for car needs.....ask for Albert.

The owners were very kind and knew what they were talking about. The car was clean, the oil was done, and he paid to have the gas tank filled up after we left! Would highly recommend.

I went with my 18 year old son to buy a car from here. They were pretty friendly but a couple of weeks after owning the car we ended up having to put a new engine in the car, because it blew a head gasket after overheating. The mechanic who looked at it said that there was definitely an issue that was hidden which caused the engine malfunction. I DO NOT recommend buying a car from this place and you will see other reviews talking about mechanical issues after buying cars from here.

I bought a car from this dealer about a year ago, after newly moving to the US. Many dealerships tried to take advantage of the fact that I had no clue about how things worked around here and cars. Not MGM Imports. Rimon took a lot of time to show me different cars, explained a lot and didnt try to push me into buying something. I didnt know what car I wanted and he helped a lot with making the right decision. He was very helpful and I bought a car, which Im still very happy with. Thank you!

Initially I was really satisfied and liked the people I met that helped me purchase the car. However, I have had problems with it since the day after I brought it home. It literally broke down the very next day because they didn’t hook the new battery up correctly. Since then there have been other minor problems and now the “new” battery has to be replaced after only 4 months. I would never even consider purchasing another vehicle from them.

Just went there to check what they have on there lot today they were very knowlegable of there brands of cars and their inventory. They didnt seem to be pushy. They said that we can stop back anytime we really appreciate the help with everything.

We had an excellent adventure in car trading. We had marvelous people that were patient and sensitive. We now have the truck of our dreams and Fletchers + Bob + Scott made it all happen. Thank you.

Albir is great! I wasn’t able to get the car at first and they all worked very hard to get everything done for me! LOVE this place.

I passed on the vehicle but for no reason other than timing. The team was extremely knowledgeable and honest. I would recommend

Good, fast service and a respectful team of people! Albir was very courteous, knowledgeable gave us time to decide. Thank you, guys!

The sales person was helpful, and maybe a little overeager. Many of the cars there seemed to have one or more obvious things wrong other than the high mileage. We were in the market for an SUV. One we looked at had a terribly torn up driver seat, another had a broken inside shade for the full sunroof and the A/C didnt work and yet another ran really rough when we started it. We ended up going to Kings Infinity for a used SUV that had high mileage but in way nicer condition. Im sure there are some vehicles there that would be worth purchasing, but at the time nothing really seemed like it was up to our standards.

That’s my third car from these guys, they go above and beyond to make u happy. Check em out you won’t be disappointed.

Great place to purchase a great used car! Staff was so very helpful and easy to work with. Thanks again guys!

Great guys! Very helpful! Fair prices and the staff is fast and friendly.

In and out service. Really appreciated the help and customer service. Albert is very flexible guy and is willing to work with each and every one

The Staff at MGM Imports was very helpful and extremely nice. They were able to work with us to get the car we wanted. I would recommend them to anyone.

I bought many cars from here and loved them. I have been coming here for all my cars here for years. They treat me like family and I will always recommend people to them. I honestly couldnt steer you more right with them. I have had an amazing experience.

Got a great car for a great price, would definitely go back again. the customer service there is outstanding!! I know where Im going for my next car :)

I bought a 2004 Volvo about one year ago. Low miles and just a great car. After one year the car is still doing great just regular maintenance. The staff was very friendly and quick to resolve any questions or concerns that I had.

I bought a car here and their price was definitely better than the big dealerships. Good service. No issues.

I work at a dealership in Delaware, Ohio. I called on the red Nissan 350Z and was answered by a very unhappy Russian sounding lady that couldnt answer my questions, nor could she find anyone who could when I got into great detail why this heavily modified 350Z was 10k cheaper than a stock version with the same miles. I was also told they wouldnt return my phone call if I wanted to ride 2 hours to their place I would have to return the call, so thats a negative ghost rider!!!

Great experience, helpful staff. Albir went out of his way to make sure everything was what I wanted with the car. Will buy there again.

Just purchased my second vehicle from MGM Import. I have had great experiences both times. Albir is a great sales person!

Albir and staff were very friendly and accommodating. Excellent service with a smile. Highly recommended!

The team is Awesome! I had a great experience! We walked away with 2 new cars instead of 1💕

MGM has a great selection of good clean cars and trucks. Mark, Alber, and Marritta were extremely helpful during my long search for a car, giving me all the details and information I asked for. They did not pressure me and made me feel comfortable with the process. I would recommend anyone looking for a good used car sale experience to shop at MGM.

Gary helped me out tremendously. Great place to buy a car

Very willing to meet our needs and met our expectations and then some. (Supplied our car with gas and was willing to work with us on price)

I couldnt have asked for a better experience buying a car. They were very hospitable and made it easy to finance the car that day. Thanks to MGM Im driving the car of my dreams.

Great sales and finance staff! They were friendly, knowledgeable and expedient. I highly recommend them!

Very knowledgeable and helpful sales team, had a very good experience. Quick service, easy to deal with. I would recommend to anybody.

I went into mgm to look at a car I thought would be affordable for me. I got to test drive it and take it to a mechanic nearby. I found out there were some small things wrong with the car and mgm brought the price down accordingly. I have a brand new car today for an affordable price, thanks to MGM!

Made trading in my car really easy. Negotiated on the price to a level I was comfortable with. Overall a great exeperience.

Easy to work with. Does a good job. Helped me out alot. Definitely come here

Very helpfull, well knowledged regarding the vehicle. Felt like i got a fair deal.

These guys helped me out a lot getting a car that would both suit my needs and be an excellent deal. The price was perfect for my first lot-purchased car, and I’m glad they were able to get things settled quickly in an afternoon.

They do honor advertising, wont return calls. No follow up at all

Staff great! Cars are fairly priced no surprises no presssure. Great cars well cared for.

Do not buy from this dealership. They give you a free tank of gas to give a good review while you are still there. The overall rating they have is not true of the experience!! We purchased a car after being told it had a clean carfax (which they forgot to bring to me). Ran the VIN myself after we purchased and found out it had been in a disabling accident. We have had the car 8 months and we have put over $4000 into it already. It is not working as I type this review. This will be the 6th time we have had it in the shop. If you are thinking about buying a car, go somewhere else... anywhere else!!!

Bought a 2008 Grand Cherokee from them about 3 weeks ago. After looking around for awhile I stopped at MGM to see if I saw anything I liked. They were great with assisting me and getting a deal done! Test drove the jeep and got pre-approved. Was still on the fence at the time but went back 3 days later and got it. They also promised to order a new tire to replace one that was already worn down at time of purchase! Overall a great experience and easy to deal with dealership. Everything runs great and I love my new Jeep!!

Awesome auto place - come visit - great cars/trucks and so much more! Great prices and great customer service as well!

Low on staff. But the staff was nice and helpful. Interior office was falling apart. Cars all look like they came from an auction and have minor issues.

Nice dealership. Small, but alot of selections and great pricing.

Initially very pleased but not now. The car has problems and MGM is not honoring the warranty they touted during the purchase experience. Buyer beware!

This was and amazing experience very friendly and they work hard to get people approved I’m so happy I got to work with mgm imports today

Very easy to work with, willing to make sure we are satisfied! Super nice employees, very friendly! Definitely recommended!!

Wonderful service polite answered all questions and left with the vehicle we wanted very satisfied thanks guys.... And special thanks to Toni

Just purchased our third vehicle from MGM imports. (Navigator, Infiniti qx56, and Toyota Avalon) Weve always found the selection and service great. Financing was a breeze and they really try to make the customer happy. Highly Recommended!