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Windy City Diamonds
1 S Wabash Ave, Chicago, IL 60603, United States
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Windy City Diamonds
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Va
Review №1

I can not recommend Windycity Diamonds enough! I worked with Denise exclusively to find the perfect engagement ring. During the first meeting she did an excellent job of explaining the diamond market. She has done this for a long time and is very knowledgeable. She gave me specific advice that I would not have gotten elsewhere.Great Quality at the best value. She found me a ring that I loved for the HALF the price of my initial budget. At no point did she pressure me or rush me into a decision. She was always willing to back to the drawing board to keep finding new options for me. The whole process took me 6 MONTHS to find exactly what I liked and she was patient and helpful throughout. And even for the setting she brought my vision to reality in the perfect way. I can not recommend her enough and would easily return for any other needs in the future.

Na
Review №2

Denise is my jewelry expert extraordinaire! From my engagement ring, to our wedding bands, to random fixes, I trust her and Windy City for all my jewelry needs! Fast service and impeccable product which they stand by! Ive recommended 3 of my friends there, and my hubs sends all his guy friends when they decide its time to settle down and they are also life long customers! Visit soon and often!

Be
Review №3

Komal was fantastic and helped me design a great ring. Strongly recommend her and Windy City Diamonds.

As
Review №4

I HIGHLY recommend Windy City Diamonds! Denise helped me every step of the way to get a perfect wedding band that matched my engagement ring perfectly! She went above and beyond and I couldn’t be happier!

Am
Review №5

I highly recommend Windy City Diamonds! My fiance and I worked with Sheriff and had a phenomenal experience. He worked with my fiance to design a custom engagement ring and wedding band. He even was able to incorporate my grandmothers wedding band and diamond into the engagement ring, so its a great blend of new and old. Great customer service and quality. Highly, highly recommend!

Ja
Review №6

Windy City Diamonds was great! Shiri was wonderful to work with - I felt no pressure as I looked at different rings and was able to focus on what I wanted. She kindly followed my lead as I discovered the type of ring I wanted to purchase and had great communication both in-person and through email. Im truly happy with my ring, the simplicity of it all, and the impeccable customer service. Highly recommend!

NY
Review №7

I recently bought a ring for my wifes birthday and re-shaped her old wedding ring. Outstanding work done -- on both rings! Jasmin, the jeweler who helped me, is an exceptional person. He is very knowledgeable, professional, courteous and highly accountable. Plus, he is a man of strong integrity. I will definitely go back to Jasmin for any future jewelry-related matter. Without any reservations, I will highly recommend Jasmin (at Windy City Diamonds) to anyone. I wish him the best!

Ky
Review №8

Do yourself a favor and start the jewelry search here with Denise. She made the experience incredibly enjoyable. Unlike other jewelers, she is straightforward and offered great advice. We will be calling Windy City Diamonds and Denise when the time comes to add another piece of jewelry.

Hu
Review №9

I recently got engaged and had to go through the whole process of searching for the perfect diamond, sizing, design, setting, and more. Komal at Windy City Diamonds was the lady who helped me through the whole process.. and WOW was she the BEST! No matter what I needed, she made sure to make it happen and get me the information. Very easy to work with, and I felt cared for as a client throughout the entire journey. I cant think Komal and Windy City Diamonds enough for making dreams come true for my beautiful fiancée and I!!!

Ya
Review №10

Extremelly satisfied with Windy City Diamonds and specially the awesome help of Denise. We designed a custom diamond with her and we couldnt be happier with the result. Denise personally went through the process with us all the way from idea to delivery. She really is the best. We never felt any type of pressure into making the decisions. She was really patient, available and understanding. Windy City Diamonds is the best place we could have chosen. My wife and I are extremely happy with the decision. Recommended 10000%!!

Ma
Review №11

Such a great experience with Komal! We came in with some family gems to incorporate with other ideas to create our own engagement design, and she was as excited as we were. She worked within our budget and made good suggestions and we got our design quickly. It is stunning. Komal gets back to you when you have questions, and communicates with you throughout the process. She really listened to everything I wanted. Very professional and made me feel special. Highly recommend.

Gi
Review №12

GO TO WINDY CITY DIAMONDS! My fiancé and I designed our engagement ring together and we could not have asked for a better partner throughout this process than Denise. She was thoughtful, patient, attentive, flexible, creative, and determined. What I most appreciated was Denises honesty and authenticity. Not once did I ever feel like I was trying to be pitched anything or forced into something - She listened and focused on what was best for us. She truly went ABOVE AND BEYOND all expectations I had. Im so appreciative of her and would recommend Windy City to anyone! THANK YOU DENISE!

Ma
Review №13

Victor from Windy City Diamonds was fantastic! I requested his help with updating my engagement ring (basically, redesign from scratch and select a new/larger center diamond). He walked me through the entire process with unwavering patience and provided an exceptional knowledge base. I am thrilled with the result and would happily recommend him to anyone who is interested in finding your forever ring or diamonds!

se
Review №14

My husband worked with Jasmin to purchase a diamond band for my birthday. We picked out something a little customized. Jasmin did a great job explaining the process and showed us mock ups before my ring was made. He also had my wedding ring re-sized and cleaned. The quality and the work are outstanding.Jasmin was so nice and helpful. We felt completely comfortable with him because he is knowledgeable and trustworthy. I highly recommend working with him. In fact, I cant wait to go back and get something else! ;)

Mi
Review №15

Went in for an engagement ring, with an idea for the shape, color, and clarity. Komal had the ring concept drawn up quickly, and I was out of there within an hour. She communicated well during the weeks that they were putting the ring together. Pick up was simple and easy. She’s also helping to resize the ring post-engagement. Highly recommend Windy City for a simple, easy engagement ring shopping.

Am
Review №16

Windy City Diamonds is amazing - Komal did such a fantastic job and my fiancé and I found the ring of my dreams. She is kind, intelligent, and provides you with lots of options. She responds to emails very quickly and she is super accommodating with appointments. I couldn’t recommend WCD or Komal enough!10/10

Al
Review №17

My bf and I have visited most of the jewelry stores in that area and we ended up choosing windy cities diamonds to get our wedding ring because of the hospitality of one of their employee Denise. It was a great experience since our needs for the rings are different and Denise did a great work making sure we get what we want. The store has a variety choices of ring shape/finishing and materials, especially for men. I especially recommend this place to couples who have individual requests of customized rings. Decent price as well.

Jo
Review №18

Worked with Denise to purchase a custom engagement ring, gave lots of great advice and insight. Created a beautiful custom ring for my fiance that she loves greatly. Great timing, could not be happier.

Ca
Review №19

I had a terrific experience working with Komal at Windy City Diamonds. The entire process was extremely smooth and easy. Going into my first meeting with Komal, I had no idea about all the intricacies that went into the perfect ring. Komal help make everything easy to understand and helped me every step of the way. 10/10

Ja
Review №20

As a man who knows nothing about rings I went to a few places in Chicago before landing at Windy City Diamonds and I wish I would have came here first! I worked with Komal and she was very friendly and knowledgeable about engagement rings. My fiancé never showed me any rings prior and only told me she wanted a oval halo. Komal was able to put together the perfect ring off that information and was able to get it done within the deadline I needed it by (even after having to resize it due to misinformation that I gave her). I highly recommend going to Windy City Diamonds and working with Komal.

Ch
Review №21

I would highly recommend using Windy City Diamonds. I worked specifically with Victor, and he walked me through every step of the process. It can be a little intimidating for a first time buyer, and he made me feel comfortable. He also worked directly with my significant other to help her determine what she likes. It was an all-around, great experience.

Sa
Review №22

My husband and I worked with Sheriff at Windy City Diamonds for my engagement ring, and loved the experience so much we also got my wedding band with Sheriff as well. I cannot recommend Sheriff enough - from the beginning, we never felt any pressure and he was always so helpful and accommodating. The most important quality that we were looking for in a jeweler was trust, and Sheriff earned our trust immediately. The process of custom designing a ring can be overwhelming, but it was so easy and we ended up with the ring of my dreams! The rings themselves are beautiful, and the quality and craftsmanship is unparalleled. I get compliments all the time!

Bi
Review №23

Windy City Diamonds was excellent throughout the entire process. Komal was the representative that assisted me and I couldnt have asked for better customer service. She was very responsive to my questions, concerns, and requests. Communication was timely and follow through always complete. She had a wealth of knowledge about diamonds and took the time to share it with me to assist in my decision making. I never felt pressured and she ensured I was getting exactly what I wanted.When I asked about ethical sourcing of the diamonds Komal brought over the owner who talked about his familys history with ensuring ethically sourced diamonds which goes beyond simply how the diamond is acquired. They are passionate about their work and it shows through in their interactions. Thank you Windy City Diamonds and thank you Komal!

Ma
Review №24

Victor is the best! My partner and I visited in December going in with so much trepidation and then Victor turned it around and we left the store very confident that we made the right decision to get our rings from Windy City Diamonds.A little background, my partner and I do not like wearing jewelry and have zero knowledge about rings. For our wedding bands, we only knew that we wanted them not to be thick. We also didn’t want any precious stones on them but we still wanted our rings to have some personality on them instead of just being plain bands.We were prepared to be turned down but Victor actually took our somewhat tall order as a challenge and decided to work with us from scratch. In the process of doing that, he took the time to provide us the much needed knowledge about rings and made it a fun experience for us. From design, thickness, color, engraving, size — the whole nine yards — Victor held our hands throughout and took our convoluted ideas and turned them into reality.When we finally got to see them a couple weeks later, we were blown away at how perfect they were. Everything was what we had imagined it to be. We hope to be back for when we decide to celebrate a new milestone in our relationship and hope that Victor will still be there to walk us through the process like it was a walk in the park.

Ma
Review №25

Our experience with Denise was wonderful. She took her time and really helped me and my husband purchase a new 20th anniversary diamond. We were extremely pleased with her disposition and experience. I am looking forward to going back in future.

is
Review №26

My boyfriend and I were in search of my future engagement ring. Windy City Diamonds was one of the stores we happened to check. We met with Komal, who was a great help! Designing a ring with her was so easy as she is such a great listener and provides honest feedback. She was quick to respond with phone calls and emails and ensured that my boyfriend and I knew exactly what we were purchasing. Overall, it was a great experience from beginning to end. I would definitely recommend Windy City Diamonds, and their staff, to anyone who is looking to purchase jewelry.

Gr
Review №27

Windy City Diamonds updated my engagement ring using stones from my previous ring, and the result is beautiful. He was patient with me while we updated the CAD design and listened to what I wanted. Very good communication as well. Highly recommend.

Lo
Review №28

If you are reading this review and in the market for an engagement ring or any jewelry, I highly recommend that you stop by at Windy City Diamonds before you make any decision elsewhere. I have been a client since 2016, returning this year for an additional Wedding Band for my wife. I assure you, it’s hard to beat the price, quality, and professionalism that you’ll get coming here.They don’t pressure you nor try to upsell you in something not needed, they are the real deal and can be trusted . If you buy elsewhere and not check this place, you will likely regret the decision for paying more on less the quality. In all the places I’ve looked in person and online, none of them was able to beat their price nor the quality in addition to the great service-which keeps bringing me back whenever my wife needs something. I also recommend them to all my clients, friends, and family members whenever the conversation comes up. Everyone at the establishment is great, but my go to person is Victor, who has been incredible and very passionate about his work, detailed oriented and very knowledgeable on all the products. He is a great asset to the organization and one of the biggest reason I like coming back .

Lu
Review №29

Had an excellent experience at Windy City Diamonds. Jasmin was very informative and attentive to all of my request. Over and over again he has provided exceptional service and outstanding products on each and of one of my visits. Both Gary and Jasmin are awesome.

Dr
Review №30

When it comes to jewelry, I am not a very smart man. However working with Komal to buy an engagement ring was a great experience. She was always incredibly responsive and able to set up appointments with limited advance warning (or a complete lack of response for a while on my end). She introduced me to the way diamonds are graded and how each one affects the way the stone is viewed. I may have completely changed my mind a time or two after discussing with my now fiance but Komal was incredible to work with and was able to help push things at the very end to help us have a perfect proposal. My fiance has received many compliments on the ring. Thank you so much!

Jo
Review №31

I have had three different pieces custom made at Windy City diamonds. Komal has helped me with everything from engagement ring to diamond necklaces. She is extremely responsive and knows exactly what I want and can create it for me, even when I don’t really know exactly what I need! Windy City is a family run business and it shows. They care about their customers and are looking for long time repeat business. Highly recommended.

Ag
Review №32

Windy City Diamonds is amazing quality. Victor was spectacular with his ability to make my fiance comfortable and acquainted with getting a wedding band. He went through all the minute details and truly explained every aspect of the process. Great knowledge and awesome to work with, customer for life. Will definitely be getting more jewelry soon :)

Ak
Review №33

Windy City Diamonds is the only place where I buy expensive, custom-made jewelry for my wife. Victor is the jewelry Consultant Ive worked with every time, and its always been a great experience working with him. He takes the stress and difficulty out of the process and actually makes it fun.He does a great job of taking in your request, and delivering the solution within budget and above expectations! He is reliable, honest and extremely knowledgeable. I recently worked with him to buy a push gift for my wife and soon to arrive baby, and he remembered everything from 4 years ago when I was there to buy the engagement and wedding rings. I was really impressed!Thank you, Victor, for all your help. I look forward to working with you again next time I need jewelry.

Mi
Review №34

My fiancee and I had a wonderful experience at Windy City Diamonds. We worked with Victor, who was the consummate professional and answered all our questions with kindness, patience, and expertise. He was a reassuring guide throughout the process in a very strange pandemic year.

Al
Review №35

My fiancé found Windy City Diamonds online after having researched various places. Our goal was to visit multiple stores to compare options. We showed up and even though we didnt have an appointment (which is required but we didnt know) Victor offered to help us while his other appointment showed up. He was extremely helpful from the beginning, he asked all the right questions to find out what was most important to us. He took the time to build the trust that we needed by treating us as individuals and making our visits completely productive, while having fun with it. He taught us the ins and outs of the different types of diamonds and sapphires, what makes them unique, and helped us choose based on what was important to us. He remembers all the little details about stories we tell him, and follows up immediately, keeping us informed throughout the process. Im so grateful to him for all the dedication and effort he has given to us (even when we ask a million questions and push back) we know he would not steer us wrong.

Br
Review №36

Amazing experience with Densie at Windy City Diamonds! She was incredibly knowledgeable about the industry and provided above and beyond customer service to help make sure I got the absolute perfect ring within my budget. I will use her again for all future jewelry purchases!!

Ri
Review №37

I brought in a ring to be resized. Windy City unfortunately was unable to resize the ring. However, Victor was able to help me with designing a custom ring and earrings that Id been wanting. I learned a lot from him regarding diamonds. He was very pleasant to work with. I just recently reached out to have him design another ring for us and learned that he is no longer with the company, which makes me sad!

Zh
Review №38

Best customer service you can ever get! Definitely will visit again.

Di
Review №39

Working with Denise was such a pleasure. She is so friendly and also so professional and will definitely help you to find exactly what you are looking for. I love my anniversary ring! She will definitely be my go to person in the future!!!

RJ
Review №40

There arent enough good things I can say about Denise and Windy City Diamonds. I highly recommend this place to everyone that is looking for an Engagement Ring or Jewelry. Denise was fantastic and treated us as if we were family. Her knowledge, guidance, and insights led us to a wonderful experience and a BEAUTIFUL ring!Thank you Denise!

ms
Review №41

I couldn’t be happier with the ring we got from Windy City and the experience we had working with Gary. My fiancé and I knew virtually nothing about rings when we started the process, and Gary was so helpful, really taking the time to educate us about the ring buying process. It was such a breath of fresh air as compared to some of the other shops we visited. In addition to providing a fantastic customer experience, my ring is absolutely gorgeous and exactly what I envisioned. 10/10 recommend.

C.
Review №42

Im always overjoyed with the services provided. Victor helped my wife and I pick out some rings, design custom pieces, and even create a replica of a family heirloom so that we could get it made in various makes of metal. He knows his stuff and is a stand-up guy.Without a doubt, Windy City Diamonds is going to be my go-to place for jewelry for the many years to come.

Al
Review №43

Victor did a fantastic job and was a huge help in creating the perfect ring. Very knowledgeable and patient in the relentless search for the right center stone. Was an easy/stress-free process of taking the concept and moving from CAD design to mold to finished product. Would absolutely recommend working with Victor at Windy City Diamonds to anyone looking for a suggestion. He will definitely put your needs first and work with you to get you what you want. And you can tell he really wants to win your business moving forward, not just for a single purchase, which shows in the effort he puts into doing things the right way.

Ry
Review №44

I had a great experience creating an engagement ring for my now fiancé.Komal was very helpful throughout the process.

Ri
Review №45

Cannot say enough good things about Windy City Diamonds and Denise! Denise helped us through the entire process. We went in with a idea of the style of engagement ring we were looking for and Denise helped us narrow down to the perfect stone! She was very hospitable, not pushy, listened and took feedback on what we exactly wanted, educated us through the process and explained GIA certification and insurance, gave us a great price and was honest with feedback and what she thought would look nice. She spend time explaining the CAD and was so honest with her feedback and made us feel so comfortable with our decision. My now fiancé and I went to about 5 different stores throughout the process and Windy City Diamonds was the best decision! We highly recommend going to Windy City Diamonds for engagement rings or any jewelry! We cant wait to go back for wedding bands!

Al
Review №46

Komal Dagaria was amazing to work with!! My fiancé really enjoyed this experience together. She made it a breeze and she is a complete joy to work with! We appreciate her professionalism and honesty in the design and fit of the ring. Best place to go get an engagement ring!!!

Su
Review №47

Komal has been very helpful in assisting me with choosing a ring design and explaining all the options available. She has provided great guidance and I had a very good experience at the Store. Komal is professional and extremely knowledgeable in her field. I would recommend anyone to go to her without hesitation. The members of the store are also cordial and friendly. The Store is very clean and everyone is extremely professional.

ai
Review №48

Great customer service. Simon is a dream. Excellent selection. Beautiful craftsmanship.

Aa
Review №49

I am extremely satisfied with the engagement ring that Windy City Diamonds helped me create for my fiancé. Denise provided very thoughtful recommendations in designing the ring, particularly in selecting the best diamond within my budget. I could not be happier with the service and the end product, and I highly recommend them to anyone.

Ca
Review №50

Awesome Services and beautiful custom engagement rings collections. I highly recommend this place to everyone. Great services, keep going!!

Am
Review №51

Im extremely impressed with the level of service that we have received at Windy City Diamonds. Komal helped me through the entire engagement ring process, which included custom design. She communicated well, listened to what I was looking for and was able to make great suggestions. She walked me through all of my options when it came to design and choosing the diamond. We are now back in the market for our wedding bands and we will certainly be working with Komal!

He
Review №52

I had a very large amethyst from an old necklace setting and Komal was extremely helpful in designing a new ring for me. I am so happy with the gold ring we choose and the setting, stunning!! Thanks Komal for all your help.

Je
Review №53

We worked with Victor for my wedding band, engagement ring and band replacement for another ring. He was absolutely amazing to work with. He was informative and walked us through the entire process, making sure we knew exactly what we were getting. I highly recommend Windy City Diamonds and Victor.We will be going back to him for any of our future jewelry needs. :)

D
Review №54

Last year, my wife and I celebrated our 25th Wedding Anniversary. I wanted it to be very special so made plans early to reimagine our time together. We have had a mesmerizing journey during our time together, which has taken us through 3 countries, 9 residences, 5 job changes, 3 college education bills, and so on....so, after 25 years, wanted to celebrate her enduring love with a new diamond ring with matching wedding bands.Searching began and we ended up at Windy City right at the star of COVID19 when Chicago was just in the shutdown phase. We met Victor Gomez....Victor G. He was kind, knowledgeable, caring, and teaching. While we went to numerous other dealers, Victors attention to detail and personalization of our situation showed through. When selecting this special diamond for my wife, I wanted one that was magnanimous and one she deserved through our 25+ years. With so many changes in our lives, she has been able to raise three ladies, maintain her sanity, and work together as partners to make our marriage work. Victor helped provide us rings that when we look at them we see all the joy, pain, laughter, challenges, and future in our lives. Thank you Victor!

Ai
Review №55

Myself and my fiancé had an amazing experience here. We worked with Victor who knew exactly what I wanted and he over achieved!! I didnt want the classic diamond ring and Victor searched and found the perfect pink sapphire. I cannot thank him enough!!

Ju
Review №56

I cant recommend Windy City Diamonds enough. We worked with Komal on an engagement ring and it was a fantastic experience. She really listened to what we were looking for and gave us tons of advice and recommendations as well. I couldnt be happier with how the ring turned out. I would recommend her to anyone who might be looking.

A
Review №57

I met with Victor to design my wedding band. From the very beginning, he was super helpful and very responsive to all of my emails. I met with him several times and he made sure to answer all of my questions throughout the process. Would highly recommend!

Co
Review №58

GO TO KOMAL! She was incredibly informative and walked me through the entire process. She did not try to push me to buy a bigger engagement ring, but informed me on how important quality is (vs size) and where I could get the best bang for my buck. Not only did I get an incredible diamond at a very fair price, she made an absolutely beautiful engagement ring! The entire process is incredibly informative, thorough and professional. Ill be recommending everyone I know to Windy City Diamonds and Komal.

La
Review №59

Komal helped my then fiance and I design my dream engagement ring 11 years ago. My husband and I called her all these years later from our new home in North Carolina to upgrade my main diamond. We could have gone locally, but we love Komal so much that we called her and bought the stone over the phone. She sent us pictures of different options and it was just like we were there in person. She is absolutely the best and I could not recommend her and Windy City Diamonds highly enough. Shop with Komal....you will not be disappointed.

Gr
Review №60

I couldnt believe my experience after all the rave reviews Ive read but mine was a little different.First, the process was very rushed and not easy. The place was always busy, which I thought was a good thing, but it was hard to get my fiancees engagement ring right and the staff there just said whatever you want, but we needed more guidance. After all that, the ring we received was not exactly what we asked for. When we approached them the sales person told my fiancé to just try it for a while before they change it.But the kicker came when the engagement broke off and I contacted Windy City to return the ring and was told I would only get 50% of the purchase price back because it had been over 30 days, it was barely over 30 days. Ok, I get not getting all of it back, but 50% of a ring that expensive is just not acceptable.Ill never go back and will tell anyone and everyone I know to avoid this place and find someone who is a) easier to deal with and b) has a more rational return policy.

An
Review №61

My fiance Bret worked with Komal to originally buy my ring. For a guy who knows nothing about rings he told me he walked out of the store feeling confident and knowledgeable about the purchase he made. She made the process for him as smooth as possible.Then 8 months later my ring got caught on something and bent. Komal made the experience as painless as possible for breaking your ring in covid times. I was able to talk with her over the phone and drop it off at my convenience. My ring will be back to me in less than a week!I recommend her whole heartedly!

El
Review №62

I was shopping around for an engagement ring recently. After going to a hand full of places, I had the best experience at Windy City diamonds! Komal, is awesome from the minute I stepped in she made me feel comfortable and was very attentive. If I could give her more than 5 stars I would! She gave me a better understanding on the quality of diamonds and guided me to create the perfect ring. I appreciate her feedback and expertise, couldn’t have done it with out her. If you find yourself shopping around for an engagement ring please do yourself a favor and stop by Windy City Diamonds and ask for Komal you won’t regret it.

Ja
Review №63

My fiancée and I had THE BEST experience with Windy City Diamonds! On top of helping us design the most beautiful engagement rings and wedding bands, we purchased custom necklaces for family wedding gifts that we absolutely cannot wait to give our loved ones on our special day. Victor helped us from start to finish on every project with the upmost professionalism - sprinkled with a bit of fun and humor! We cannot wait to come back and work with Victor again - hes like family...buena gente!

Ma
Review №64

Victor worked with me to find the perfect amethyst ring to go with my pendant. He was very helpful and patient. I also appreciate his positive attitude and his great personality. Will definitely return for my blue topaz!

Je
Review №65

Denise was incredible in every step of picking out my jewelry. She was profoundly knowledgeable and personable. I will be referring all of my friends to her! I couldnt be happier with my final product. Thank you, Denise!

Pa
Review №66

This was our second time working with the wonderful Komal on a custom 3 stone engagement ring. I lost the first ring that she created for me and I was very sad. I found a lot of comfort, though, knowing that I could fully trust Komal to help me to make another ring just like it, and she did! Komal is very knowledgeable and very responsive. She asks all of the right questions to make sure that you design a ring that you love, and always gives you assurance that she will help you to make modifications if it is not exactly how you want it. She is great at setting expectations on the timeline and pricing, and consistently follows up on next steps until the very end of the process. It is a wonderful feeling to know that you have a fantastic jeweler that you can rely on, and I recommend Windy City Diamonds and Komal to all of my friends and family. They are absolutely wonderful.

Ad
Review №67

I got my FIANCÉ’S engagement ring from here and couldn’t be happier. Denise was able to help explain the different aspects of the diamond and how they all interlink to create the final look and did so good!! She was patient to all my questions and had a lot of experience. She was also really good at explaining what I could get for the price range and how the different aspects of the diamond impact that which was good to know and made me feel I could make the correct decision.The key thing is that Windy City Diamonds created the ring that my fiancé said yes to!

Yo
Review №68

Would definitely recommend checking it out. 5 stars for your amazing customer service, thank you so much for helping us out :)

Lu
Review №69

This review is for Komal - I cant even begin to describe how great she was throughout the whole process.I was referred to WCD by a friend and after checking out their reviews I decided to make an appointment. I had been delaying buying an engagement ring because I just felt so overwhelmed with trying to figure out where to start. I knew nothing about engagement rings and felt like it would be more of a headache than anything else.After my first meeting with Komal, my worries were put at ease. She took time to explain everything there was to know about an engagement ring from the 4 Cs to the band. After leaving the first appointment, I felt like an expert and was confident in my decision to trust her with one of the biggest purchases of my life.I came back a 2nd time to view some of the diamonds she had selected for me based on my preferences, but didnt feel like I had found the perfect one. Without hesitation, she hopped on the phone and was able to find something to fit my needs. Ill even admit that I did not make things easy on here as I ended up being pretty picky about what I wanted.Komal kept in communication with me and let me know when the diamond had arrived, when the band was going to be made, and had me come in for a final inspection.I was blown away, and needless to say, so was my now fiance.If youre worried about starting the engagement ring process - give Komal a call and let her take care of it. You wont regret it!

Ja
Review №70

Will visit again! Professional, speedy, and courteous service. The rings I ordered are good quality, simple designs, and lightweight which is perfect for everyday wear.

Lo
Review №71

Highly recommend! Victor was extremely knowledgeable, patient, and accommodating while assisting me with my engagement ring purchase. I will certainly be going back to him for additional jewelry in the future.

Er
Review №72

I began working with Victor Gomez to design my fiancés engagement ring after stopping into Windy City during a business trip to Chicago. His attention to detail and obvious industry knowledge set him apart from other potential salesman. I also really liked his calm demeanor. Victor made the process of choosing a center stone to designing the CAD and ultimately the ring a breeze! I would highly reccomend Victor and Windy City Diamonds for your all your jewelry needs.

P
Review №73

Amazing service, upfront pricing, and willing to get exactly what you want finished. Cant recommend this place enough

Ne
Review №74

Ive worked with Victor to get my fiance wedding band, and he was such a pleasure to work with. Not only is he patient, and informative. But his recommendation were spot on and we couldnt be happier with our purchase. I highly recommend Victor for all your (jewelry) needs.

Br
Review №75

Komal was fantastic to work with from start to finish in our engagement ring design. She is incredibly knowledgeable and patiently walked us through the process from education to the end result. The ring itself could not have turned out better and I highly recommend Komal and Windy City to anybody looking for an engagement ring or any custom jewelry.

Ja
Review №76

Had a great experience!

Za
Review №77

I had a great experience with Denise when picking out the diamond and setting for the engagement ring. Denise was great to work with, answered my questions, and directed me in the right direction. The ring turned out great and I couldnt be happier.

Mi
Review №78

Where to start... I worked with Denise and she was absolutely amazing! She listened to what I was looking for and was able to deliver! Every other diamond store kept trying to sell me diamonds out of my budget or just wasting my time in general. Denise is super friendly and treated me like I was her own family. I truly felt she had my best interest in mind. I bought my wifes engagement ring from Denise and my experience was so good that I went right back to her to buy my mine and my wifes wedding bands! I will always go to Denise for buying diamonds in the future! Its rare to find a salesperson who cares about you more than they care about the sale. Oh ya she gave us a free bottle of wine! Awesome! Also, everyone who worked there was super nice too! Ask for Denise!!

Gr
Review №79

Komal was fantastic to work with and really helped me build out the perfect ring for my fiancé! In addition to finding the perfect ring I learned a lot more about diamonds and the key aspects to look for! Would definitely suggest working with her for any rings. The pricing was very fair and there was no pressure. Thank you very much!

La
Review №80

Enjoy working with the folks here.

Da
Review №81

Thank You Claude... chiming in years later to say my diamonds are still sparkling! Sending love to Capri Inc., excellent personal service. They effortlessly make you feel super special! (matching ear studs soon. #anniversary)

Ca
Review №82

Komal has been an absolute dream to work with over the past year for my engagement ring and our wedding bands. I had very unique requests and she accepted every challenge and exceeded all expectations. I would recommend Komal for any newly engaged couple, looking to have a perfect, custom experience!

Ma
Review №83

Hello,My experience with Windy City Diamonds was wonderful for getting an engagement ring for my fiancé!I worked with Komal thru the entire process. She was always asking good questions and helping me with mine. They have a great collection of diamonds they can get very quickly.She showed me 10+ diamonds after discussing what our wants were for the ring.We started with just a simple picture online. I made several visits there and she was always ready and willing to meet!!Best prices and service! Will continue to go here for any future jewelry needs!

Sh
Review №84

We always have a great experience when purchasing jewelry at Windy City Diamonds. Denise consistently goes out of her way to make sure we always receive outstanding customer service. If youre looking to work with an experienced jeweler, whos always considerate of your budget and getting you the best deal, Denise is your girl!

Ge
Review №85

I originally had found out about Windy City Diamonds from my brother in law as he bought my sisters engagement ring from there. Thus, the decision was easy to go there. Komal was very easy to work with. She also worked with our expedited time frame. Most importantly, she blew it out of the water with the ring design. It is a totally gorgeous ring and my fiancé loves it! I would definitely go to Komal for another jewelry purchase.

S.
Review №86

Denise at Windy City is an angel! She worked very closely with my fiance to create a one-of-a-kind ring thats absolutely stunning! She helped us come in under budget and made it a very personalized experience. The ring is incredible quality for a really great price. I couldnt be happier with our experience -- Denise & Windy City will forever be a special part of our story -- highly recommend!

Ti
Review №87

Sheriff and the staff were very helpful and kind. great experience!

Bi
Review №88

What an awesome experience-AGAIN! Our family has done business before with Windy City Diamonds and Denise and the one thing that is impressive is their excellent customer service. It is very sincere. My wife purchased a ring and Denise spent time showing her a variety of different sets to ensure she was happy. More important they are not pushy. Denise truly is diamonds when it comes to customer happiness. A very nice and knowledgeable lady!Thank you for making this an enjoyable experience.Bill & Mary Ann

Da
Review №89

I had a great experience working with Windy City Diamonds in shopping for an engagement ring. The service was excellent and fair. The selection was robust. The associate, Victor, was very friendly and supportive throughout the process. Highly recommend

Dr
Review №90

As someone who initially dreaded trying to pick out a diamond for an engagement ring, Windy City Diamonds was a dream to work with. They were educational and did a great job of allowing me to ask questions. I would like to give a shout out to Victor. He was amazing in helping me pick out a diamond that maximized the attributes I found most important.

Ms
Review №91

My experience at Windy City Diamonds has been terrific. Everyone that I met was friendly, knowledgeable and professional. What an awesome staff! I had the pleasure of working with Denise, who went above and beyond. She really knows what she is doing, and she has great taste. The final outcome of my diamond rehab was perfect. Im going back!

Ja
Review №92

Denise is absolutely the best! For the last five years Ive stopped into Windy City Diamonds when Im in Chicago. Denise is a master at figuring out my needs and helping me with my selections. Denise is creative, encouraging, patient and honest, From my first visit, I have trusted that she has my best interests as her focus. I appreciate the positive relationship weve developed and look forward to many more visits to Windy City Diamonds. I highly recommend connecting with Denise--youll be glad you did!

Ke
Review №93

Would 100000% recommend getting any custom rings done at Windy City Diamonds. My fiance and I initially found a gorgeous ring online, but it was way out of our budget. We went to Windy City Diamonds and met with Denise to discuss doing something similar, and we were able to get it to 1/5 of the cost. Denise was amazing with helping us with pricing and making us feel comfortable with all of our decisions. She sent us renderings of the ring before we said the final OKAY. We are both really happy with our decision and cant wait to recommend this place to all of our friends.

Ke
Review №94

Victor has been more than a pleasure to work with. My fiance worked with him alone to find the perfect stone and design the most beautiful engagement ring. We then worked with Victor together to design our wedding bands. Victor is patient, knowledgeable, beyond helpful, understands what we are looking for, and is very conscious of finding us the best possible price. We have worked with other jewelers in the past but do not trust anyone the way we trust Victor. We can be confident that Victor is getting us the best deal possible. I know we will work with Victor for all of our jewelry needs in the future. Thank you, Victor!

Pa
Review №95

This place is amazing. Denise is amazing, she has been helping us since day 1 with the engagement ring and now we just got our wedding band and are BEAUTIFUL and amazing quality. Highly recommend this place, I can’t ask for anything better.

Ni
Review №96

Absolutely wonderful experience with Windy City Diamonds. It was an absolute pleasure working with Komal on designing the perfect engagement ring. Throughout the entire process she offered and explained everything in a non-intimidating manner and provided all the information in a completely objective fashion to allow me to make the best decisions and ultimately craft the perfect ring. They offer a huge variety of stones and settings all at an unbeatable price as compared with other jewelers. Would absolutely recommend to anyone

Ja
Review №97

Komal helped us purchase an engagement ring and two wedding bands. She - along with the entire team at Windy City Diamonds - was nothing short of fantastic. She was patient as I took my time to make decisions, informative when I needed answers and suggestions, and beyond accommodating to ensure we received our rings on time, even when they needed to be done in a hurry. We are so thankful we had Komal and WCD to lean on during what could have been a stressful time. Instead, it was a memorable experience that we will always look back on fondly. We could not give a higher recommendation.

Em
Review №98

They are very helpful and extremely friendly. They even offer the best pricing on any jewelry as well and the quality is amazing. I asked them to create create a custom engagement ring and matching wedding ring and they far exceeded my expectations. This is the only place that I would ever recommend to my friends and family.

Ch
Review №99

Amazing experience you just cant get at an online jeweler or even a smaller shop. They have a variety of diamonds on hand and Denise was extremely knowledgeable. We chose the best diamond thoroughly- comparing one diamond to the other, choosing the winner, then comparing that winner against another diamond. She helped me choose my diamond based on my/ my fiances priorities. Cant recommend enough!

Br
Review №100

We buy all of our jewelry there. Great people, no pressure, honest and good pricing. Komal is the best! Ever since she helped me design my wifes engagement ring 11 years ago, she is my go to jewelry person. Highly recommend!

Information
56 Photos
100 Comments
4.9 Rating
  • Address:1 S Wabash Ave, Chicago, IL 60603, United States
  • Site:https://windycitydiamonds.com/#utm_source=google&utm_medium=local&utm_campaign=Mallers%20Building
  • Phone:+1 312-327-9463
Categories
  • Diamond dealer
  • Jewelry store
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:11AM–5:30PM
  • Tuesday:11AM–5:30PM
  • Wednesday:11AM–5:30PM
  • Thursday:11AM–5:30PM
  • Friday:11AM–5:30PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Credit cards:Yes
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