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Integrity Buick GMC
6025 International Dr, Chattanooga, TN 37421, United States
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Integrity Buick GMC
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Su
Review №1

Please read! I dont normally write reviews but I felt compelled to share my experience. We were just looking around the dealership and met Jacob Stanley (Product Specialist). He was awesome! Super nice and personable. Within minutes, I knew if I was buying something I wanted to deal with him. He was helpful without being pushy, transparent and made me feel like finding what was best for my family was more important than making a sale.I feel confident in saying if youre looking to buy a car from Integrity Buick GMC or Mazda, and want to deal with an authentic sales person, ask for Jacob. You wont regret it.

Br
Review №2

My wife stopped by and test drove a 2018 Acadia and spoke with Jacob Stanley. From the get go he treated her with respect and genuinely wanted to help her. The buying process was the easiest its ever been. He looked at her trade in while she drove the Acadia downtown so I could take a look at it as well. I would highly recommend Jacob and the phenomenal staff at Integrity Automotive Group especially Integrity Buick GMC Cadillac. They made this car buying experience a breeze and have definitely earned a customer for life. Give them a call and let them earn your business. Thank you Jacob and the fine staff at Integrity.

Cr
Review №3

Love integrity....i bought a Buick enclave from them tonight....Thanks again Greg Pope, ur the best...this is our second vehicle from them....all the people there are like family...i appreciate everyone that helps...

sp
Review №4

This dealership would not answer the phone for 3 days in a row. They replaced my battery in my Buick and told me to call them if I had any issues out of it. A week later it’s stalling to start and not one person answered the phone for 3 days, left a voicemail with my number and nothing. When I finally got ahold of someone, they tell me they pretty much have no idea when they’ll be able to do anything with my car bc they have “100” cars in the shop… even though they were the ones to replace the battery to begin with and told me to contact them if I needed anything… They don’t offer loaner vehicles… so my only choice was to travel an hour and a half away to the dealership I originally bought it from. So inconvenient and very unprofessional.

Ri
Review №5

Great service! Fast, efficient, and informative.BUT! You are wearing me out with far too many reminders about my appointments and reminders to complete these surveys (even after Ive completed it). I know you can correct this!

Li
Review №6

Low pressure, honest, personable salesman (Jason); friendly team; fair price.

Au
Review №7

Bought a vehicle recently and it was a great experience. Easy process, great staff. Wanted to give a special shout out to Jacob Stanley our sales guy. Super nice, attentive and provided a great customer experience.

Ja
Review №8

Out of town and lost my only key. Once I got the car towed there the service dept took care of the rest. Speedy, top notch service. Even went out of their way to allow an after hours pickup. Highly recommend.

Ad
Review №9

First time shopping Integrity GMC, but we were very impressed and felt comfortable pulling the trigger on a new vehicle on that first visit despite going to just look. Alex in sales, and Justin in finance were both great to work with. Additionally, I feel like we received a more than fair price on our trade, and a more than fair price on our new vehicle. Well definitely shop here again in the future.

Ja
Review №10

Always come here to service my SUV. The service team keeps me well informed and is prompt. Very reasonable people to work with. Have interacted with the Integrity dealerships for years and have always been treated right. Jesse and Matt are always very helpful.

Sa
Review №11

I have been going here for service for close to a year and had my car put in their shop twice for ac (thank goodness for warranties) but I have never been so pleased with a service technician as I always am with Andrew! Even when I get frustrated he remains calm and helps in every way he can! There are not very many employees who go above and beyond for their customers anymore but Andrew ALWAYS does! So thankful for Integrity Buick GMC!

Pa
Review №12

I have purchased 3 Trucks form Integrity GMC & Integrity Chevrolet in the past 2 years. All for personal use. I keep going back to the Integrity franchise of dealers because they make the buying experience so simple and easy. I Never feel pressured and they usually have whatever it is I need In-Stock.

Ma
Review №13

As a repeat purchaser, I knew that my buying experience would be fair, prompt and hassle-free. The team at Integrity Buick GMC Cadillac did not disappoint! I pasted a dozen other dealerships and drove two hours away because Integritys sales and service is that good. Jason Blevins is my go-to vehicle sales guru. Call or visit these guys, its worth the drive!

La
Review №14

Thank you so much to our sales associate Jacob Stanley! He was so personable and kind throughout the whole process! He answered every question we had and he is very knowledgeable! I would recommend him again and again! 5 stars for sure! Thank you Jacob!

Je
Review №15

Josh and Tyler provide great and personable customer service when dealing with the maintenance and/or repair of my vehicles. Most importantly, I trust them fully! The dealership is clean and the associates are super friendly. The cashier was kind and joyful to finish the experience pleasantly.

Mo
Review №16

Vehicle was returned with a greasy fluid on the door interior and running down the outside of the door. Very disappointed in the lack of respect for my property.

Sc
Review №17

Tyler and the team did a great job with the service and scheduled maintenance of my Yukon XL. And, I scored a cup of coffee from the admin who assisted me with payment of the service provided. Good stuff!

Mi
Review №18

We had the best car buying experience at Integrity GMC this weekend. Jacob Stanly was not only very knowledgeable and personable but also took the time to show us all of the great features of our new Denali. If you are looking for a great vehicle and buying experience, go by and pay them a visit and tell Jacob we said hello!!The Varner’s

St
Review №19

We got outside loan and Bridget helped us. She was great. Found the right truck and she helped us understand all the stuff about it.

Ja
Review №20

DO NOT DO BUSINESS HERE!!!! My daughter bought a 2018 Chevrolet Malibu Labor Day weekend. One day later there is a popping noise when I turn my steeringwheel. Went back two days later and the Managers, Bailey and Steve, refused to even pay for a diagnostic. After arguing with them they agreed to do a diagnostic but informed me they WOULD NOT COVER REPAIRS. I am warning everyone who reads this that these crooks knew there was something wrong with the car before they sold it and cannot be trusted. Please do yourself a favor and go to a dealership that has real integrity and not just a decieving name!!!

Di
Review №21

I live in Birmingham, AL and found my new vehicle through the internet on your website. I never thought I would be able to make a trade-purchase through Gmail; but that is where Bridget Sanders came in...I reached out about possibly matching a great deal I was offered in Birmingham, but the dealership had NO cars for me to choose from. Not only did I find the exact vehicle I wanted, but I found a much better car than was previously offered and Integrity matched the same deal; the bank approved my loan and my insurance was changed over all within about 72 hours. I drove to Chattanooga 2 days ago, met Bridget and Justin (financing) in person, had a fantastic rapport with both of them, signed my papers, received my in-depth tutor session on all the new features, my front and back tags were changed for me while there, it was full of gas and ALL fuels, clean and ready to go. ALL of this took about 2 hours at most. Ive never had this type of buying experience, but I can tell you this is the way to go if you can do it. Absolutely no stress, no pressure and I WILL return to Integrity if/when I need another vehicle. Bridget Sanders was exceptional from the 1st email inquiry; that means so much in these times. Thanks, Integrity, for everything.

Mi
Review №22

We didnt have an appointment, but the sales staff quickly assisted us and showed us the vehicles we were interested in. Jason Blevins, salesman, took us under his wing and answered any questions we had and when we drove a couple of vehicles, he answered all of our inquiries. It was a pleasant experience even through the finance representative and everyone was accommodating and pleasant. It was a good experience.

Jo
Review №23

Bridget my sales associate was awesome and had Patients with me test driving multiple vehicles until I found my beloved GMC Canyon At4

Me
Review №24

My very first “big girl” purchase was my new VW Passat. I had been shopping around, and I just was so nervous & felt doubtful with the other places I went to. When I got to integrity it was later in the day, I was stressed and now short on time because I had a test and work. Bridgette immediately took me in, found me two cars I loved!! & in my price range, took care of all the foot work while I was in class, while keeping my fiancé & me updated. I left with my amazing car the next morning. She made me feel comfortable and valued & even helped entertain my 4 year old daughter. By the end of it I felt like we were friends! Even if we move one day, my family will always get our cars through integrity and Bridgette. She even transferred my car seat and other items from my old car to my new VW, in the rain, while I was finishing up the paperwork! You can tell she just really cares and wants you to not only leave happy but continue to be happy with your car choice. Mr. Marenic was amazing to work with as well! I Highly recommend!

Bo
Review №25

I live just north of Atlanta, and reached out to 2 dealerships near me inquiring about buying the Yukon.  Both sales reps I spoke with didnt have the exact model and options I wanted, and couldnt get rid of me fast enough. So I called Integrity on my way home, this is a Thursdayafternoon, and Greg Pope answered.  I asked him if the vehicle was still available, and his response was I think so, let me check and call you back in 5 minutes...2 minutes later he got back to me.  We talked about the price, the options, and he got with Justin Varghese immediately to run the financing for me and my wife.  DONE DEAL!!!From the time I called to the time I was giving them my credit card to hold the car for me, to drive up that Saturday, it was less than 2 hours.Saturday morning at 10:15, my dad and I pulled in, and Greg was right there to greet us.  We took it for a test drive to make sure I loved it, and was sitting in Justins office 15 minutes later signing the papers.  After going through all the bells and whistles on the car I was off the lot at 11:30 heading back to Georgia!!In addition to the sale & financing, I had to reach out to Greg earlier this week because the tag office in Georgia had not received the title work.  He got with the tag dept. and had them FedEx it overnight, gave me the tracking number and I saw it was delivered there this morning.Guys like Greg and Justin who go above and beyond with their customer service that make the car buying process an enjoyable one.Anyone I know in the market for a new car, Ill be sure to send them your way, and make sure they know its worth the drive.

Al
Review №26

Josh once again proved why we choose to do business with Integrity GMC and will continue to trust them with all of our new vehicle purchases as well as all of our maintenance needs. Thank you Josh and the entire team for helping us and for not being too busy to listen to your customers.

Bo
Review №27

Service department was very knowledgeable, was able to get right in even though I didn’t have a appointment.

WI
Review №28

I bought a 2017 Toyota Tacoma from Matthew Stott. This was the easiest transaction for an automobile that I have ever done. He was professional and very courteous. Great experience.

Cl
Review №29

I loved how Tyler reached out, He introduced himself via email. I had a unexcepted need to change my time and emailed him, he responded straight away and was very accommodating, upon arrival the gentleman who greeted me, the employee who took my keys and information was extremally personable and kind. I also enjoyed when i picked up my car, ( matt or mark) greeted me and when I was cashing out. I felt very cared for as they took it upon themselves to ensure it was covered since my car is so new. It was nice not to have to go there and explain that it should be covered still. My only feed back on what could have gone better is, next time when I come in for service if I could just possibly get an update throughout the day. I was concerned that it was major, other than that. I will absolutely be coming back for any of my car service needs,Thank You,Clarae

Ly
Review №30

Needed a oil change that day I called. They were able to make that happen. Customer service is great.

Ca
Review №31

Hands down the best customer service!! Thanks to Jacob Stanley and Steven for a enjoyable car buying experience.

Tr
Review №32

Just recently bought a new Yukon from Jason Blevins. Jason was very helpful and knowledgeable from start to finish. This dealership is a locally owned family dealership and I liked that they are part of our community as well.

Kr
Review №33

I live just south of Nashville. As I was on my way to Atlanta with 2 children this past Friday, my Buick Enclave had severe issues. I was near Chattanooga, so I called your dealership. Service was closed, but Greg was willing to help me. I ultimately left my car outside the service door, ubered to the airport, and got a rental car. Saturday both Josh and Greg reached out multiple times. Your security guard, Chuck, was also extremely helpful as he was on site when I left the car after hours. My car unfortunately needs a new engine, and it is currently being towed back to Franklin. As you can imagine, this ordeal was quite stressful. Greg, Josh, and Chuck extended compassion and grace, and they went above and beyond to make this situation as positive as they could. The “Integrity” in your business name shines through your team.

Ch
Review №34

Integrity Cadillac has consistently helped me with my needs, especially Matthew Stott. I can always trust these guys to get the job done. Give Matthew a call for all of your Cadillac needs.

To
Review №35

Fulton Lewis was wonderful! This was my first time buying a car so I was naturally nervous. He was super nice, informative, and helped me through the whole process. He is very knowledgeable when it comes to the vehicles on the lot. The vehicle I wanted had just sold the night before and there weren’t any others available in the color, etc. He showed me the ins and outs of the vehicle that was on the lot and then proceeded to find the exact color and features, I was looking for, in a near by lot and have them bring that one to me so I could get exactly what I wanted. Would definitely buy Another vehicle from him in the future!!

Pa
Review №36

We were impressed by the treatment and service of the staff at Integrity Buick GMC. Matthew was awesome and great to work with! Although the sale didnt work out for us, they did work with us and they offered some great advice for the future. They stayed an hour after closing to assist us and were still friendly to work with when they didnt make a sale. We highly recommend them and will go back if we are in the area again.

mi
Review №37

We pulled up to the dealership, started looking at a Encore. While looking there was a gentleman walking by with keys in hand, we assumed he was headed to his car to go home. He looked over at us and seen then we were showing interest, Jacon Stanley (instesd of going home like he could have asked if we needed help). Jacob not only stayed when he could have went home, he ended up staying over for us. He was totaly awesome with his customer service. It was the best car buying experiance we have had. Most places you feel hounded by sales persons but he made us feel like we were friends shopping together. Once we decided on a car we were intoduced to Steven. Steven then bent over backwards to not only stay late for us as well, but he made sure we were satisifed with the price and the payments we wanted. Not once with Jacob or Steven did we feel like we were rushed nor did we feel like we were just a sale. THEY WERE GREAT!!!!!!!!!!!!!! We reccomend 100% not just Integrity Buck GMC but Ask for Jacob and or Steven ( sales manager).THANK YOU BOTH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Satisfied Customer.

Pa
Review №38

Would you really like to know?Never been so utterly disgusted with the treatment at this dealership.Not enough space to put everything that has happened to our 2021 Acadia.Sunroof jumping track,recall on radio,had to have a new transmission and they damaged our car while they were repairing it!!Let me say again this is a brand new car!!!@

Da
Review №39

My salesperson, Alex, was straight up with me, answered all my questions quickly, and had my paperwork ready to go so I was in & out picking up my new truck. I really enjoyed dealing with him.

Sh
Review №40

Everything went fine. The guy I worked with was very courteous. Thanks.

Ha
Review №41

Oil change did not take as long as I thought. Making an appointment is the best way to go.

Ti
Review №42

Inventory can be pretty light these days so it may be difficult to find what you are looking for on the lot. They will work with you to attempt to locate the vehicle I another dealerships inventory and trade if they can. Their service department is easy to schedule an appointment with online and were very helpful and responsive

Br
Review №43

My experience at Integrity was stellar. The salesman, Jeremy, was very accomodating and friendly. Justin, in finance was equally as competent, however the dealership needs more staff in this area as my wait was too long. Overall a great experience and I would recommend this business without reservations.

Ma
Review №44

Great experience! I worked with Fulton Lewis and he made me feel welcome and that my business was important. When presented with roadblocks, he effortlessly removed them and made me feel valued as customer. I really appreciate the work that he, and those that worked with him, performed. Very professional and personable. I enjoyed the purchase!

Ro
Review №45

I made my appointment at the wrong integrity location and showed up for the appointment. This location was so kind, they allowed me to continue with my appointment and didnt fuss about me being at the wrong location. They finished in a timely manner, they are always friendly, professional and reliable.

Jo
Review №46

Great experience purchasing my new AT4. Bethany and the rest of her team were great to work with. Suggest you stop by.

Li
Review №47

The Representative(s), were respectful and concerned about my car being properly service.

Tr
Review №48

Matt always takes good care of usWe greatly appreciate him

KE
Review №49

These guys at Integrity GMC are super nice guys.i just traded for my 3rd new sierra and my visit was most pleasant. Kenny Louis did a fine job takeing care of my needs. i would recommend them to anyone.

st
Review №50

Let me first off say, I have been in the car business for 14 years. Typically I am not very impressed with dealerships unless it was one I worked for. With that being said, we purchased a Denali from Bridget last night the amount of respect, time and hospitality that this dealership showed us is unmatched. The GM and staff are so friendly, and kind and all around good people. We left this dealership last night and knew that we would be long term customers. Even with the 1+ hour drive. If you are in the market- you wont find a better place to make a deal.

Ja
Review №51

After purchasing my ATS from an out of town dealer I didnt know what to expect at my first service appointment. Matt was respectful of my time and ensured that my vehicle was ready in a timely manner. He even called to obtain approval to replace the battery in my key fob. Jill @ the cashiers station was also super friendly.

Ri
Review №52

ALAN RIDGE DID AN AMAZING JOB WALKING US THROUGH THE PROCESS. VERY SATISFIED CUSTOMER!

Hi
Review №53

Its not the people Im upset with. Its the small dents that were made on my car. My car had no dents. I washed it on Saturday. Noticed next to the emblem. There are dents!!!

Da
Review №54

This company advertises one price on their website to bait customers in, and then they raise the price only because they THINK they can. They raise their price several thousand dollars above what they say something costs on their internet price, on the same vehicle. I would never run my business like this. And to have the name INTERGRITY is hypocritical beyond measure.

Ro
Review №55

Excellent buying experience!Ask for Greg Pope, Excellent Salesman, very professional with exceptional product knowledge. Made my buying experience one of the best ever. Total time spent at dealership was less than 2 hours. Extremely pleased with purchase. I would definitely purchase again from Integrity GMC.

Lo
Review №56

Courteous, attentive and done on time. My truck was washed as well. Thank you Integrity!

An
Review №57

I bought a GMC 2019 Terrain earlier this year which was new with no miles and Fulton Lewis was my Salesperson and he was very Patient and gave me his undivided attention. He was helpful and answer all my questions and help with my old trade in of a 2016 Nissan Sentra that made the process very easy.He was Very Professional and a Delight to work with. I will be a returning customer because of him.Thank you Fulton!Angela Williams

Sh
Review №58

I have taken my Yukon to be serviced at integrity since I bought it almost 3 years ago. Service is always slow but we wanted all service done at a certified dealer in case there was a problem and we would have no issues with the warranty. Never again will we waste money with this place. We have been charged for a tire rotation only to realize after examining the tread that they haven’t rotated my tires for at least the last 2 service appointments and most likely longer. This was caught bc my tire pressure was slightly low in one tire when we brought it in for servicing and after the appointment the tire pressure still had the same pressure as before it went in. So they didn’t even check that during their “inspection”. So here we are over $600 later for 2 new tires after another dealer diagnosed a separated belt in one bc they hadn’t been rotated. I’m not sure why the service takes so long if they aren’t even doing the work!

Je
Review №59

They don’t even deserve one star! If you want “quality” service on your vehicle, do NOT go to Integrity GMC off of International Dr. Went to the dealership in to have a bolt replaced behind a tire and their solution was a ZIP TIE that only led to errors being sent to the dashboard.

Ka
Review №60

Ran my credit 4 times when I specifically askedTo only run once, to one bank when trying to buy a car. The price they told me at the beginning never ended up being the price at the end of the deal. I have called asking to speak to a manger and I never got a return phone call. They don’t live up to their name!

J
Review №61

The service writers are always very knowledgeable for any concerns or questions we have

De
Review №62

Integrity Buick GMC is a great start if you are looking to get great value on your trade and to purchase a new or used car. My salesperson Fulton was very efficient and professional. During this pandemic, its hard to get out,and the overall experience was easy and most of the communication was done through text messages or email. What I was given on my trade was more than I expected, which helped me to purchase a beautiful Cadillac XT5. from my sales person to the business office such a great experience.

Fa
Review №63

Excellent customer service from all of staff ! Purchased 2 cars since 2017 & will definitely return !

Ro
Review №64

Me and my wife recently worked with Kenny Louis. Before coming to integrity we spent about a week going to different dealerships, online, and calling a few private owners. Kenny didn’t pressure us into anything, simply asked us how can he help us and what was it that we were looking for and if we needed any assistance he was there to answer any questions. I loved his approach. Usually when I go to dealerships I don’t like the salesperson that approaches and is simply just looking for the sale. I looked around a bit spoke with the wife and we decided to give Kenny a shot. He spoke with us about a few different options and we went on a test drive. Hands down not only is Kenny one of the best salesmen we have ever worked with but Integrity was phenomenal. They have the lowest prices so it makes it easy! No negotiation was needed on our end! We simply chose the vehicle we wanted after looking at a few, took the test drive and Kenny handled the rest! Thank you to Kenny Louis and the team at integrity for making us feel appreciated and getting us in our new vehicle! We look forward to working with them again in the future!

Am
Review №65

Always great and friendly atmosphere. Fulton is always willing and ready to assist when needed

De
Review №66

I just came for an oil change and some wiper blades. I normally go somewhere else but wanted to check their prices and customer service. I felt like the prices were very reasonable and the customer service was exceptional. I wont be going anywhere else moving forward. Thanks for getting me in on such short notice and taking care of me so quickly.

De
Review №67

Everyone at Integrity deserves a million stars and at a boys. I would recommend this dealership to anyone looking fo purchase a vehicle. From the first time I stepped on the lot to every time thereafter, I have been treated with the highest level of respect. Best car buying experience I have ever had.

Ph
Review №68

Great place to do business

Rh
Review №69

Bridget was a gem to work with, the finance manager was great as well, and the other staff were kind and professional.

CL
Review №70

Great Service and great staff. I highly recommend you stop in and see what they have to offer. I personally worked with Mr. Kenny Louis (sales rep) to purchase my vehicle. My wife and I love the vehicle and we appreciate your honesty and giving me the best deal! Mr. Kenny went over and beyond to make my car buying experience excellent. Thank you.

be
Review №71

Very nice, they also washed and vac my car

Sh
Review №72

Fulton Lewis is great! No BS, No hassle, straight to the point. Went above and beyond what he had too to get me into the truck I wanted. I even sent my brother to him to buy a truck from him. If I find anyone else to need a vehicle ill send them his way.

Ke
Review №73

Wonderful customer service. During this COVID pandemic, my service rep made sure to give me options to limit how often I was inside the building. While wearing a mask (thank you!), he even came out and greeted me, took all the info, and took my car in without me even having to go inside the building. The only time I had to go inside was to pay for the actual service. Thank you!

Je
Review №74

They always have great customer service

Ja
Review №75

Great friendly place very helpful.

Wh
Review №76

The team at Integrity Buick GMC Cadillac were amazing. From the beginning Fulton Lewis was great very polite and courteous. He was very knowledgeable and helpful with questions never was pushy like some salesmen can be. Took the time to show us many vehicles until we found the one that was right. Will definitely be returning again when in need of another vehicle.

Pa
Review №77

Always special treatment and courteous service.

Br
Review №78

Outstanding customer service! Bridget was great to work with. I live 2 hours away and they delivered the truck to me. I absolutely love the new 2020 Denali truck. Couldnt ask for a better experience! Thanks

ra
Review №79

Been a customer for several years have had no issues with sales or service at this dealership. Alan Ridge as been a great help on purchases and so was Ryan Blum before him. I will defiantly return for the next purchase and I continue to use the service department.

Mi
Review №80

I have purchased a lot of cars in my lifetime and this is one of the easiest experiences I’ve ever had they made the buying process painless took care of me quickly and efficiently and I couldn’t have been more satisfied

Jo
Review №81

These folks at Integrity Buick GMC Cadillac and Integrity Chevrolet know what they’re doing. They will put you in a car that will last you and that will fit your financial needs. Their dedication to service is second-to-none and they are most trustworthy amongst car dealerships. Thank you Integrity for putting me in a 2019 Chevrolet Silverado. I will recommend you for years to come, as you continue to show exactly what your name says: Integrity!

Pa
Review №82

Bridget was excellent to work with and extremely professional. She gave us a full tour of the vehicle after purchase, going over every detail. We will definitely be looking at Integrity Cadillac Buick GMC the next time we are looking to purchase a vehicle.

er
Review №83

I was there recently for an oil change. The workers were very friendly and helpful and very efficient. The service was done in a timely manner and I was 100% satisfied!

Ka
Review №84

It was such a brief, painless experience! I simply told them what the problem was, gave them my keys, and pickup was easy as well. They did a great job fixing the problem with my car.

Ch
Review №85

We purchased two vehicles from Integrity Chevrolet in 2016.We were looking to up grade and was interested in a GMC. When we arrived we started walking around of course looking at the vehicles and were approached by a salesmen that made us feel like we didnt belong at there dealership. We were in work clothes of course and work in the construction industry. We felt we had been judged based on our appearance that we didnt have money to be looking for a GMC. We took our business to Darrell Waltrip GMC in Franklin Tennessee. Its a two hour drive from Chattanooga but the service is well worth it.

Be
Review №86

Bridget Sanders with Integrity GMC is always the best. The best sales person, the best in giving information and explaining vehicle features, the best in everything.

Jo
Review №87

Service was good. To a little long for an oil change but was not a big deal.

Ch
Review №88

Quick oil change while I waited. I had them check a tire with a slow leak. The tire had a nail in the sidewall, and they replaced it in about an hour at a reasonable price.

Br
Review №89

Says they are open until 7:00, but they will never answer their phones no matter what time of the day you call.

An
Review №90

My husband and I recently purchased our new GMC Acadia from Integrity. Our salesman was Mr. Fulton Lewis. He is a great guy with an abundance of knowledge. He answered every question we had and took the time to show us every, Bell and Whistle! Were more than satisfied with our new car and the professionalism we experienced at Integrity!

st
Review №91

Beautiful vehicle at a great price with great people at the dealership!!

S
Review №92

Our sales representative, Jason Blevins, made our vehicle purchase simple. From the first phone call to completing the purchase, Jason did a great job.

No
Review №93

This the worst place to get your car fixed

Ar
Review №94

Justin is a good salesman worked with us to get the payment we wanted.But right at 30 days in the vehicle goes in to limp mode call and talk with the sales manager he ask if we bought a waranty I told him one was not offered so he told me the bank would not let them offer one sounds a little shady to me. Then he told me that he lost money on the sale that he did not have room to do any repairs. We have not received our paper work from the bank yet so have not made the first payment.Good experience with the salesman but a bad over all with customer service. Now have a vehicle that we can not drive.

wg
Review №95

Great experience! Bailey & Bridget put together a great deal for us and provided step by step detail on all the features of our new GMC Terrain

Bl
Review №96

Great, reasonable sales experience. No hassle. No pressure.

Br
Review №97

Professional friendly service. Andrew met and exceeded expectations

Lo
Review №98

I had a wonderful experience this past weekend at Integrity Buick GMC. I own a 2012 Buick Enclave and was traveling to Chattanooga for a softball tournament. Half way up on our drive my air conditioning stopped working. We called this dealership and Kyle Montgomery told us to bring the car right to him. We were met with a smile. He took my car and got us into a loaner car to get us around for all of our games. He reassured us he could get out car fixed and he did just that. He arranged my extended warranty to cover the work and got it all done in less than a day.Thank you so much. Everyone was so kind and helpful. I only wish I got this kind of treatment at my Buick GMC dealership in Atlanta.Thank you again!!Jennifer

Jo
Review №99

Recently I experienced customer service you can only dream about! I was unsure about the vehicle and what I’d be paying for and what I’m getting compared to other vehicles but my options were put In front of me PERFECTLY thank you to Kenny Louis being beyond helpful. And, he also delivered my Brand New vehicle and took the old one right with him. I love my new truck! and I loved my salesman. Thank you Integrity!

Ca
Review №100

I was extremely satisfied with the level of professionalism and quality of service that I experienced here! Very rarely will I take the time to write a review, however I had to express my gratitude for the amazing service that was given to me at Integrity Buick. My salesman Deionte helped me find exactly what I was looking for.. within my budget! Definitely request him if youre looking for a great deal. Keep up the good work!!

Information
33 Photos
100 Comments
4.4 Rating
  • Address:6025 International Dr, Chattanooga, TN 37421, United States
  • Site:http://integrityofchattanooga.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website
  • Phone:+1 423-855-0550
Categories
  • Auto parts store
  • Buick dealer
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • GMC dealer
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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