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TTS Auto Repair
4910 Old Pineville Rd, Charlotte, NC 28217, United States
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TTS Auto Repair
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Ki
Review №1

Excellent and timely service, fair and honest pricing. I’ve only interacted with K and he is friendly, knowledgeable, and does great work! It’s hard to find an auto shop with integrity but this is definitely one of them. I initially came to them for a second opinion - the first shop I took it to quoted me $1,000 over what I ended up paying at TTS! They are the only place I trust to take my vehicle to in the Charlotte area. I highly recommend TTS Auto Repair.

Li
Review №2

Jeff is the best! He explained everything to me in an easily accessible way and I felt super comfortable. I love these guys and feel like theyll take good care of me whatever arises. Ill be back when I have another issue! Thank you Jeff!

Ry
Review №3

I am a multiple business owner in Charlotte with a fleet of vehicles/trucks. I have been taking our vehicles to TTS for years. Brandon and the team have always been EXCELLENT in terms of their professionalism, pricing and timing. They are super conveniently located, honest, friendly and always do what they say theyre going to do (which is tough to find in this business). I also take my personal vehicles to TTS for maintenance, tires, repairs, inspection, etc. I would 100% recommend this business. Ill continue to use TTS for a long time. Highly recommend!

A
Review №4

Convenient location for anyone along the lightrail line!Great service for years and even better under new owners! Highly recommend!

Th
Review №5

I had my car inspected and oil change services done at tts auto, as well as a repair for a power steering pump and rack. They were very professional and were great to work with. One small issue was missed but once discovered they not only made it right but also went out of their way to help repair another issue that was not related in any way to the small issue was missed or any repairs they completed. Very quickly I might add, and will be taking my car back for other maintenance it requires. As well as regular oil changes from now on. I cant say enough nice things about the folks who worked there and to help Me above and beyond what I was asking of them. I will recommend them to anyone who is in need of a good honest auto repair shop!

gr
Review №6

Super nice people! Had my car up and running the same day, communicated well and checked to make sure all was well afterward. Will definitely use again!

Ja
Review №7

They were honest and fast with service. They gave me my estimate and had my car ready the next morning after the parts got there. They also gave me some insight on other things that needed my attention which was very helpful to access what was wrong with my car. Shes running good now. Thanks guys. I was refered by my good friend Justin.

Si
Review №8

TTS are the only people I trust to repair my vehicle. They are affordable and quick! I speak to Brandon directly and he always responds in a timely manner. Would highly recommend!

Ja
Review №9

They did an annual registration inspection, replaced a flat tire that was not repairable, and gave me a referral for Volvo specific service needs when the check engine light could not be solved by their mechanics. The service I received was explained with cost quotes for my permission to proceed. The staff excelled when it came to excellent customer service and I plan to return In the future. I will highly recommend them to others!

Ma
Review №10

TTS is the most honest and reasonable place, that I ever been to. They give you the best price possible. I would trust them with my truck or car. Just a had a muffler installed and it’s great no problems here. Keep doing what your doing guys.

St
Review №11

TTS did a great job on my Corvette. Fixed power steering hose and a/C. Excellent work at a fair price. Will be using them again.

Ky
Review №12

Professional people thanks for yall service will recommend this place to anyone I come into contact with that have problems with their car.

La
Review №13

Ive used TTS a couple of times for my car and they have not let me down. Brandon especially always went above and beyond with any update and pricing information I needed to know. Everyone there is very professional and friendly and they took really good care of my car when needed. When I had a couple major unexpected issues with my car, I was kept informed and Brandon even personally delivered my car to my home so I didnt have to stop my day and pick it up when finished. I definitely recommend TTS for any car needs!

Gw
Review №14

Katon was prompt, courteous, and very professional. I highly recommend!!!

Da
Review №15

A great, honest shop with extremely helpful and knowledgeable staff. Thanks Brandon and team!

Ja
Review №16

Always knowledgeable and professional, easy to work with on walk ins and appointments!

V
Review №17

I have been taking my 2012 Acura TL to TTS for several years for minor and major work. They do a good job (never had any complaints), are technically skilled, and they are good people. They won’t take advantage of you by recommending repairs/parts you don’t need. I trust Brandon (co-owner) to do the right thing.

wi
Review №18

I’ve been going to TTS for over a decade now, and they have more than taken care of me and my vehicles along the way! Honest!! Transparent! Trustworthy!! And affordable

Mo
Review №19

I have always had great experiences with TTS. All our family uses them for maintenance. We’ll keep coming for years to come.

Tr
Review №20

AC went out in my beloved car, I was able to have a thorough diagnosis and a reasonable quote. Work was finished in a timely manner and I’m on the road again cool as a cucumber.

Al
Review №21

I had a great experience with TTS. They’re pleasant, honest, and very reasonably priced. Cannot recommend them highly enough!

Jo
Review №22

I highly recommend this place! I have been searching for a long time to find a good honest mechanic in Charlotte. Most places I have been seem to upsell me on things I don’t need. If you have the same problem or are in need of A good mechanic you should come try this place. I’ve been here multiple times now with great service. Brandon and DJ are the ones that helped me the last couple of times I’ve been. They are both top-notch guys delivering superior customer service and are both highly skilled at what they do! Most of all are trustworthy! Highly recommend for any of your car service needs!

Ci
Review №23

Great service! Quick, efficient and honest. Communicated the cost for the repairs needed and delivered! No high pressure. Great guys to work with!

Wa
Review №24

Branden, K, DJ, Jeff over at TTS know cars!!!!These young men are on top of knowing cars!Everything I have taken to these guys has been fixed perfect, and pricing and QUALITY WORKMANSHIP!!!If you need car work, you need these GUYS on your team!!Go to TTS Auto!!!!!!!!!!!!!

Br
Review №25

Have been coming here for years for any work needed on my cars. The guys are upfront and honest, and get the work done right in a timely manner. Highly recommend TTS.

Tr
Review №26

I recently decided to increase the tire size for my mid-size truck (Canyon). Lots of things to consider in the process, including a durable all season tire (which one?), suspension work, tire balance and wheel alignment. Dave & team took great care of me, walking me through the entire process and making spot-on tire recommendations. Ive used national chains for most of this work in the past and it was a refreshing change to work with a local business that went the extra mile. Would highly recommend TTS, and will continue to bring my work there.

Hu
Review №27

Highly recommend. Today was the first time Ive taken my car anywhere in CLT for service since moving to the area and I am confident that Ill be returning to TTS for any work that my car needs in the future. Ive always been particular about where I take my car for service and I am impressed with the quality of work and high level of service I received from TTS.

Ke
Review №28

I normally only go to dealerships due to my vehicles being under factory warranty. Two of my vehicles are now out of the factory warranty, and I put my trust into the hands of this auto shop. Great customer service and would highly recommend. Very experienced and knowledgeable in their craft. Hats off to DJ and Brandon for helping me out on any vehicle issue or aftermarket addition.

Tr
Review №29

We have used TTS Auto Body Shop for several years. They are professional and trust worthy! We have have great service with both our cars.

Ne
Review №30

These guys are true professional, constant update on your vehicle with great recommendation for what need to be done. Reasonable rates and excellent quality work done in a timely manner. Great job guys. I appreciate you all.

Ga
Review №31

Moving always means finding a hairdresser, a doctor, and a reliable mechanic. It took 4 years to find TTS. So glad we did. Great service, reliable, conscientious, and best of all, trustworthy.

Jo
Review №32

Very courteous, and knowledgeable. Our Kia really drives super smooth now

Ti
Review №33

This is one of the best auto mechanics Ive found. Honest, on time, and keep you updated and let you make the call. Absolutely wonderful!

Th
Review №34

Great service. Very reliable and honest.

ch
Review №35

Been to these guys several times for repairs on my car very reliable and honest will be back. Highly recommended.

Ta
Review №36

My right rear bearing went on my truck thanksgiving night, called Friday morning and talked to Brandon and he got it right in, even though they were closing early and he knew how difficult the repair would be. Brandon, Jeff and Dj stayed and worked together to get the new bearing on. Their honesty and professionalism goes above and beyond. I definitely recommend TTS Automotive and will continue to use them in the future. Thank you Brandon, Jeff and DJ for getting me back on the road.

Ta
Review №37

I just moved to the area recently and found TTS in Charlotte is and has by far been the best mechanic shop in NC. Had oil change, new tires ordered with balancing and alignment done. Service was friendly and completed in a timely manner. The guys in the shop are friendly and helpful. David is the guy who did my service and he makes sure you are completely satisfied. I would recommend TTS to anyone with mechanical needs. Great work and service. Thank you David for the great work!!!

Ma
Review №38

All i can say is after4 different shops to have tail pipes reattached and being told that pipes would have to ordered and changed went here and Brandon looked under truck and said no problem. 1 1/2 hours later pipes were on. True it wasnt easy job but he did exactly what needed to be done and saved me a good 5 to 600$ by taking the time to just do the job. Thank you so much. Go here and you will not be disappointed.

Do
Review №39

Was able to recommend a quality replacement part and get it installed quickly. If I wasnt moving I would be using them again, definitely recommend

Ma
Review №40

I have used TTS for several years now and have always been very pleased with the service and pricing. I feel they are an honest operation and trust them with all the work on my Chevy Suburban. I will ALWAYS use these guys no matter what car I own!

Mi
Review №41

TTS is a great place for all your vehicle needs! I trust TTS with my personal and commercial vehicles. Fairly priced and they stand behind their work. You cant go wrong with these guys! They shoot straight from the hip and wont try to up sell you on services you dont need.Give them a try.....youll be glad you did!!

We
Review №42

Great shop! I had heard some good things through a reference but the level of customer service is incredible! I dealt with Dave and Brandon, and throughout the process, I received calls letting me know what was the matter and, obviously, how that would affect pricing. Pricing I felt was definitely fair and transparent. Obviously, car repairs are expensive no matter who youre dealing with, but I felt very comfortable with my bill at TTS. In terms of knowledge and skills, its top of the line. Dave had worked at GM for 15 yrs so he had intimate knowledge of my Yukon and what was going on with it. Dave called me the next day to follow-up. Barring me having to go to the dealership, I will definitely be returning to Dave, Brandon, and TTS for my auto repair needs!

An
Review №43

Top notch workmanship and service. I never hesitate to take my vehicles to TTS Auto Repair......they always provide honest and reliable service...

Da
Review №44

TTS always meets or exceeds our expectations. We appreciate their ability to accurately diagnose and explain issues, and then make reasonably priced repairs. Weve been satisfied customers and fans for over 10 years. They are by far the best auto repair people we have encountered in Charlotte.

Go
Review №45

Great honest shop with techs that really know what theyre doing. Bought a Magnaflow exhaust online designed for my car but it definitely didnt just bolt on like advertised. These guys had to re-fabricate all the mounts and weld it all back together. Now it fits, and sounds great. I will definitely be back in the future.

El
Review №46

We’ve been going to TTS for 15 years and have always been pleased with the quality of service. With each new vehicle we have purchased over the years, we have relied on TTS to handle all service and repairs once out of manufacturers warranty. Dave and the crew are careful to explain the required service or repair and associated cost and always stand by their work. We cannot imagine going anywhere else for automotive repairs!

Ro
Review №47

I have used TTS twice and was very happy with the service quality and price both times. They replaced my ac compressor about 3 years ago and saved me about $1000 over the dealer cost. It’s still working great. This week, my car wouldn’t start and they were able to replace my fuel pump for far less than I would have paid at the dealer. In both cases, repair and diagnosis was performed quickly, professionally, and honestly. Highly recommend!

Ch
Review №48

After going to another shop in Charlotte to fix a wheel bearing issue that was never repaired and spending almost $2000 in repairs on what wasn’t my issue, I tried this shop.David drove my vehicle and immediately knew what the problem was. He gave me an estimate and in a few weeks I called to see if it would still be honored.Not only did David honor the quote but he also called and let me know of an error the last mechanic made at the other shop and charged me a small fee to fix it.Needless to say, I will be going to this shop for my future car repairs and replacements.The whole team is professional, honest, skilled and affordable.

Va
Review №49

My car had an issue about the steering being slack and a noise when turning. Previous mechanics provided many solutions, but nothing worked. I went to TTS based on Google reviews David was able to diagnose the issue correctly replaced some end links and the steering was as smug as when the car was new. Since TTS is near the Woodlawn Light Rail station. I could drop off my car and go to work by light rail which was very convenient. They have been very professional and been trustworthy to me. I was sad to find out protestors had badly vandalized this place in May 2020 and the shop is still under repair. Hope to see TTS back in business soon.

bu
Review №50

I have this old camper van. Not many places would even work on it. Not a problem at tts. I get the feeling they’re the kind of team that wants to help their customers. They were able to diagnose and fix all but one of the things I needed done. They recommended things I didn’t know how to notice. My van pulled left when I applied the brakes. They replaced a brake line. Problem solved. The gage cluster was broken. Found a used one and they popped it right in. To top it off though, I dropped my AirPods on the ground Brandon called me and told me he had them. Good honest team of hard working men over here. You can feel very safe to bring your vehicle here. Good mechanics are hard to find and I feel relieved to have found tts. Thank you Dave, K, And Brandon.

Ch
Review №51

This is the only place we trust with our cars. Professional, quality service, fairly priced. They make sure you leave happy.

Ca
Review №52

TTS was a professional, reasonably priced, friendly auto service provider. They didn’t hassle me for extra services to be performed. My vehicle was finished the same day. I had a 90k maintenance done and would definitely recommend TTS for similar services.

J
Review №53

First time customer needed some front end work and a water pump on my Chevy truck. Received an estimate from Dave went ahead with the repairs service was great and was shown the parts replaced at completion.Dan Mortimer

Cy
Review №54

I had an aftermarket exhaust installed at TTS Auto Repair in Charlotte, NC. They did a great job. Took the time to do the job right. They are serious about their work and will give you honest answers to your questions.

Jo
Review №55

This place is one of the best auto repair shops in town. Dave and everyone at TTS are true professionals that have been in business since 1975. I almost had to laugh when i read the review below by ambulance chaser Bryan Corbett which compelled me to write this review. I have always had a great experience here and their prices are very competitive.Highly Recommended!

Al
Review №56

David & Steve ALWAYS gets it right. Fair prices. Very dependable. Excellent work. They always give you some choices about the parts they use (good, better, best) so you can decide which way to go on your vehicle depending on how long you want to keep it, etc. I really appreciate their candor; this is rare in this business.

A
Review №57

Great Service from TTS Auto Repair & Service. Ive only had to use them once so far but they provided me with great customer service and gave me a detailed quote of the parts needed and transparency in the price. They presented me with a couple options and took the time to understand and listen to my expectations and concerns to guide me toward the best choice for my needs on the repair. Rapid turn around and excellent service. I will be back and i recommend this service center for their professionalism, patience and honesty.Thanks TTS,Very Satisfied Customer!!

So
Review №58

We had so much work to get done on this car. The process was completed earlier than expected and without a hiccup. The work was done on a Hyundai Elantra. They were also able to complete my inspection while there. It was a win win!

Ki
Review №59

TTS auto is the only place I trust with my car. As long as I’m in Charlotte I’ll be taking my vehicle here.

iy
Review №60

This is the only place I trust for my car repair needs! They are quick honest and fair! Thanks so much guys! Love family owned businesses.

Ka
Review №61

I dont know where to begin. The staff here was very professional, answer every question I had. Everyone I talked to was polite and well mannered. Brought my 2006 Chrysler Pacifica in to get my wheel bearings, inner tie rod ends and sway bar end links replaced on both sides. The went well above and beyond. I recommend anyone that needs work on there vehicle to bring it here. This is definitely and only place that will be working on mines...

Ma
Review №62

I have taken my car here several times already. I appreciate the attention to detail of their services and honest pricing. They are now my go-to neighborhood auto repair shop

De
Review №63

These guys know what theyre doing! I was in and out very quickly and I know they saved me money looking for the cheapest way to fix my car. I will definitely be back.

Br
Review №64

Im very appreciative of the work done by the guys here. It was a total 360 from the place that my car was sitting at just waiting to be diagnosed. TTSs pricing is reasonable, their customer service is superb and they are timely. I appreciated the day-to-day update of the repairs being done on my vehicle although my car only sat there for 3.5 days whereas my car sat in the other shop from Tuesday to Tuesday without being looked at. I plan on going here from now on with any car issues that may arise.

Br
Review №65

If you like your simple questions about price and service answered with extreme hostility and tension, then perhaps this is the place for you.Having just moved here, I was hoping this place would be good for my cars based on a few good reviews here, but I was completely mistaken. In my opinion, the owner of this place, David, was basically a jerk to me, both before and after the overpriced service.Id suggest hiring a nice person to work your phone and counter if you cant communicate properly (and nicely) with the public. Perhaps this place doesnt want or need new business but theyll take your money and do it with a huge attitude. I had downright awful experience with David.Theres a billion places to spend money on your car, so do yourself a favor and avoid this place completely.

Ro
Review №66

Brain surgeons in disguise. Just had diagnostics run on my F-150 by Steve. Without going in to detail it was a difficult situation. Steve traced it to a fuel pump and did an excellent job replacing it. I watched this guy work and he is brilliant. He really could have been a brain or heart surgeon if he had chosen that field. I actually think what he does may be more difficult. TTS is highly recommended by me and any one else I know needing auto service. Thanks.

Jo
Review №67

I have used TTS on 3 separate occasions. Every time they have provided me excellent service. They take the time to educate and show you the problem on your vehicle. You can tell they care both about what they do and the customer.

Ad
Review №68

Just had TTS repair my power steering line this week. Took it to the shop Tuesday night, and picked it up on Wednesday afternoon. Very quick, Very efficient, and Very reasonable. Steve did a great job! I will be going back with any other problems I have with my vehicle. Thanks again guys

Mi
Review №69

First time there today, and a positive experience. State Inspection NC. They hire guys that know what they are doing, and the owner was friendly also! No need to go to Firestone, Pep Boys, or any other huge rip off auto service. Just go right here with a great location!

Ge
Review №70

I went to this shop based off the positive google reviews and it did not dissappoint. I had some suspension work done on my lexus and the job was done perfectly. Dave is an honest and talented mechanic. Thanks again!

Mi
Review №71

This place is the best. Honest and reliable. Never an issue with delivering on time.

Al
Review №72

Ive used this Business for 25 years and will not take my vehicles anywhere else. They always quote or print estimates and they are always looking to save you money. Thats why I am a 25 year customer of theirs!

Se
Review №73

Great mechanics, honest, great prices, but you arent paying for a fancy lounge so dont expect one :-)

Da
Review №74

Older or newer cars my family has. They know and can fix just about everything.

mi
Review №75

David is definitely the best shop for alignments in Charlotte. Great work, Very honest.

Pe
Review №76

I had a very oddball job done - welding on a 1979 Yamaha motorcycle. They did an excellent job. Ill be bringing my car here.

ry
Review №77

Absolutely saved me, the guys here are awesome. I broke down going from Fort Gordon to Fort Indiantown Gap and they fixed my car in time for me to report on the next day.

Lu
Review №78

Great family business!!! always takes care of me

Ro
Review №79

My office is a repeat customer, its nice to go to the small guys every once in a while.

St
Review №80

My exhaust tips rub couldnt see process of installment basically wasted 2k exhaust sounds the same and guy was kinda rude

Ju
Review №81

Its an ok place. Service isnt quick. But hey its a mechanic shop. The people are fairly nice.

Wi
Review №82

Best auto repair shop in Charlotte. Fair prices and honest work.

Ty
Review №83

Quality work and great prices

Ch
Review №84

Very professional and honest

Pa
Review №85

Fantastic sercice and great followup

Cr
Review №86

Ive had nothing but positive experiences at TTS. Also, its a 2 minute walk from the LYNX Woodlawn Station.

To
Review №87

Great auto service!

li
Review №88

Finally a mechanic in the area that keeps it real.

Information
15 Photos
88 Comments
4.7 Rating
  • Address:4910 Old Pineville Rd, Charlotte, NC 28217, United States
  • Site:https://ttsautoserviceinc.com/
  • Phone:+1 704-525-0441
Categories
  • Auto repair shop
  • Car inspection station
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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