From the first day I called, I was able to talk directly to a mechanic, Peter, before I decided to bring my 2007 Volvo V50 in for repairs. Peter gave me some general quotes and let me know that I could I drop off my car after hours by using the drop box. He called the next day with the typical bad news and together we worked through prioritizing repairs within my budget. He wasnt pushy and even worked with me after we disagreed on the original quote. In the end, he was fair with pricing and so far the quality of repairs seems good. They offer a one year warranty on all repairs. As a side note, the long term repairs and maintenance plan he came up with on my car matched the diagnosis I was given by my mechanic when I was in Knoxville. Two honest mechanics working on an old Volvo, two cities apart, renews my faith in mechanics. Also, the administrative assistant, Shelby, was always patient and friendly with me when I called asking a ton of questions. I would use this shop again!

My Saab has over 100,000 miles on it and had not had a major service since 40,000 miles. I took it in to Swedish Garage for the major 100k service. They completed everything that needed to be done and my car is running like new. The price was fair and definitely worth what I paid for. They were professional and informed me of the needed repairs. I will only go to them for any major repairs on my Saab.

Very good service even fixed my mini for less then Hendricks mini would have.

If you have a Saab or Mini, this is the place to go! Although they service other makes and models, they are specialists in the Saabs and Minis. From Kathy who answers the phone and runs the front to the mechanics, you get VIP service. Took our daughters 2005 Saab in and they did everything right in terms of repair, customer service and communication. Pricing is affordable and you know up front what the repairs will cost. Service is timely as they carry many parts in stock or can have them overnighted, if needed. Very happy to have found this gem!

Great 👍 customer service

Always a great experience. Very reasonable folks and intelligent SAAB mechanics. Ive had my entire fleet serviced there in one way or another. Labor is fair and warrantied for most repairs. Only true SAAB garage in the CLT area

Just called to ask if I need to make an appointments or can I just get there asap for an oil change on a 2006 Volvo S40. She said hold on a sec then said it will be $100 for an oil change lol

Great shop! Very fair and reasonable pricing.

Next day had my car working and on the road.

Excellent customer service. Family owned. Very knowledgeable. The inside of the garage is super clean!

First time there but will definitely be back for any future repairs!

Good family business...

I brought my 2003 Mini Cooper here as the release/throw out bearing on the clutch had gone out. I looked at what it would take to replace as I have done many clutches in my 5 as certified and 25 as a hobbyist mechanic. The job with the transverse engine was too much for me in my garage. These guys quoted me a fair price and noted a few other items that would be needed while most of the front of the car is disassembled. They mentioned I might need new shifter cables due to the age, which could be as much as another $500. When they called when it was ready (fast service) they said the old ones were fine and I didnt need new ones. A SHOP THAT IS HONEST, so refreshing. I highly recommend these guys and I will be back for sure!!I mentioned my mechanic background due to the negative reviews I have seen here. Generally people dont understand what labor is involved in some of the work required to be performed. Also, in my experience some Mini owners dont realize the cost of quality parts (BMW not chinese).

This is going to be me my new go to for my Mini needs. Took a 2012 Cooper here to fix a horn that stopped working, and to re-attach a front spoiler lip. Even with a skeleton crew, they prioritized my needs when I told them about a weekend trip coming up and they discovered that my car needed a new thermostat. They were clear and upfront about everything. Prices for parts and labor were fair, the turnaround time was quick and in time for my trip. And the front spoiler lip attachment isnt the type of work they normally do but they did it anyway. I brought my own replacement lip part and the fasteners (which were not the right type so they used their own).

Cant recommend this place enough! Kathy, Russ, Jamie - they are always so helpful and accommodating when I run into issues with my Saab. They make you feel like a priority and are just great, down-to-earth people. Thanks for the years of reliable, trustworthy and 5 star service!

I brought my Volvo in for a specific noise. After 2 major repairs (over $2500 worth) were accomplished and paid for, the noise is still there. Ok, what should I expect: #1: I would expect someone (anyone) at the shop to know the noise was still there. #2: I would have expected a call telling me the problem still exists after the last major item was replaced. #3: I would expect #1 and 2 before I come to pick up the car. #4: I would expect some sort of offer to re-diagnose the problem, again, before I pick up the car. #5 When I pick it up and get in, with the owner standing right there hearing the problem (because he did not know if it was fixed when I asked him about it) I would expect some offer to keep the car, diagnose the problem and offer something besides a send off. #6: When I call back to express my displeasure (albeit loudly and rudely after not getting my expectations above met) I expect an immediate offer to make it right, somehow. (apparently it didnt happen because I hung up on him, when my consternation was met with an unsatisfactory explanation and not empathy). #7: When I continue to express my displeasure more calmly later, I expect more than excuses and shame thrown at me for expressing my frustration and ruining his day. #8: I expect youll hold the lectures, given that none of the above expectations were met. #9: I expect to have a response here that will somehow explain all of it away, so those of you reading this wont go somewhere else for your repairs. If you expect similar things, you should go elsewhere. Service and attitude matters.

Great service! Would recommend!

I had talked to the dealer about getting some work on my Saab and they told me it would take a week. These guys did it in 2 days and a lot cheaper than the dealer. I highly recommend and I will never go back to the dealer. Great service and the owner even talked to me while I was waiting for the paperwork. Cant say enough about this shop. Great job guys!

Gotta be the #1 place for Saab in the Charlotte area. Quick, honest, and intelligent, this team was great. Took care of my 2004 Saab 9-5 asap. They even offered to give a ride up the street to get me to work on time while my car was in the garage. Highly recommended.

I recently brought my wifes Mini into The Swedish Garage to have the clutch and brakes diagnosed and replaced. I walked in and Russ immediately made me feel as though I was part of his family - even going so far as to give me a ride to my office. They completed all of the repairs to the car in just a few days and the craftsmanship was excellent. Russ and his crew are a breath of fresh air in the world of car service and I can not recommend them enough.

Argumentative and hard to deal with. Go elsewhere.EDIT : My review is to the customer service i received on the phone. I stated a R53 2004 Mini Cooper supercharged. That should narrow it down for you enough to give me a rough idea of cost. A R53 1.6L supercharged is exactly that. What other info do you need? Apparently that was to difficult for you. I wasnt looking for an exact amount but a around about price. I gave other shops the same info i gave you with no issues on a estimate. I like the fact that you left out in your response that you hung up the phone on me. Is that your idea of good customer service? Shady of you to leave that out and mislead these people. As far as my review history goes, sorry that i use google as a way to post my bad experiences and tell people verbally how good it was to deal with their business. Your comment is meaningless.

This Family owned business is 10 star ~ I have tried other mechanics and they did not know what they were doing and took it to Swedish Garage and had the most personable experience . They are honest fair and really know their cars.I will Never take my Saab anywhere else ~ They respect and care about their clients and it showsThank you for your service

Honest, fair, stand by their work. Only place I took my Saab.

Brought in my 2005 Mini S for a mechanical repair to the convertible top. I knew the locking hook was broken--I showed them where the plastic part was broken in two, and it had been glued back together a couple of times before but kept breaking. Swedish Garage gave me an estimate of $1600 to repair it, which is 25% of the tax value of the car!!! $800 for the part & $800 for 8 hours of labor! So instead I bought the part myself online at a Mini Dealership for $230 and a friend installed it in 30 minutes. Can you say RIP OFF? They saw a woman coming in alone for a repair and they totally wanted to take advantage of my ignorance. Shame on you Swedish Garage!

Great, honest folks. Ive been taking my Saab there for 10 years. I would buy another one just to continue working with these folks (but they take such great care of mine, I dont need a new one).

This place is very well versed in Saabs. They are my goto

Owning a Saab is both rewarding and challenging at the same time. Besides wondering where one will get parts for our beloved automobiles - there is also a looming fear of what it will take to keep your swedish machine well maintained and enjoyable for the miles to come. Jamie, Paul, and the team at The Swedish Garage make those concerns almost obsolete. They work with you, keep you up to speed on repairs, prioritize your repair quotes according to the vehicles needs, and are happy to answer any of your questions along the way. They efficiently and effectively took great care of my 9000 Aero and 9-5 Aero Wagon. Thanks for the hard work, service, and dedication to keeping our vehicles on the road!

Ive been doing business with the owner Russ since around 1996 when he worked on my Saab, and my moms Saab. Now his son Jamie and other mechanics work on my Mini. This is a down to earth, honest, and common sense operation that cares about its customers. I highly recommend the Swedish Garage.

Need Saab work? You are limited on places to go and this place is the best IMO. They really care about your vehicle, not your wallet.

Great staff and great prices

I have been dealing with Russ, Cathy, Jamie and the crew for 15 years, through Volvos, to Saabs, and back to Volvos. Have NEVER been less than thrilled with the professional, reasonably priced service received. Thanks, folks.

If you have a Saab or Volvo, or a Mini, Russ and his staff are hard to beat. Knowledgeable, truthful, and fast! Plus, they really try to work with the customer.

I have lots of vehicles and therefore lots of dealings with mechanics. At this shop I particularly like the fact that you can talk directly to the guys that work on the cars. This isnt like most places these days that have the front line whose main interest is selling you snake oil while keeping you from the people that know the car best. That being said, I feel like theyre fair and have integrity. This isnt based on anything other than conversation with the owners and employees that left me feeling I was in good hands. My first visit was good and I plan to return when its time for the next repair (its a Trollblazer so probably not too far off).

From now on, this will be the ONLY garage we go to. A first-rate experience in every way. Russ, Kathy, and Jamie are awesome.

Love this place! Reliable, knowledgeable and very helpful front office staff. Have been a customer for years, highly recommend!

Great service! Fair prices will be back!

Great people work here!!!

Honest. Fair prices. Expert knowledge of all things Saab. Will come back

The Swedish Garage is the only shop in town that Ive been to that truly knows the ins and outs of Saabs. I highly recommend for any Saab owner.

Perfect place for Foreign cars. A-1 Service

Very expensive service.... they need competitors.

I have been coming here for several years. High quality service, better than dealer prices and no BS. Family owned and operated.

These guys are great 👍🏼

Honest, high quality, great prices!!!

Great Saab service place

Great, friendly, and dependable service

Trusted service!