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Kirk Brown & Sons Expert Auto Repair
1118 McAlway Rd, Charlotte, NC 28211, United States
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Kirk Brown & Sons Expert Auto Repair

Comments
Ke
Review №1

Theses guys are awesome. They really know their stuff. If you need something they do not offer they can refer you to great places also.

Am
Review №2

Had a great experience here. My car suddenly started leaking oil, and when I called the shop, they had me bring it in the next morning. Everyone that I came in contact with was so nice and made me feel like they care about me as a customer. Pick the car up the next day, and was very reasonably priced (less than expected)! I will 100% bring my car here in the future and recommend friends and family to do the same.

Da
Review №3

The staff was friendly and highly professional been knowing these guys for years quality service no nickel and diming. Theyll always get business from me Darryl Briscoe

Da
Review №4

Have brought my vehicles there several times they have always been honest on needed repairs and reasonable with their prices.

Ap
Review №5

It was a great experience for my first time there. Will definitely go back again.

As
Review №6

Excellent service, down to earth yet professional. Told us an hour to complete service and kept their word. Our used 03 Durango runs like we just purchased new off the showroom floor. Price was reasonable/fair for excellent quality of service delivered. So good, we are officially firing our shade tree mechanic and becoming loyal customers.

Sa
Review №7

Ive been coming here for years so i guess its finally time to write a review. These guys rock and theyve saved my a** more times than I can count. Fast, honest service and they dont try to upsell you. Its tough choosing a shop these days, but I assure you these guys are phenomenal and trustworthy. Joey is the MAN.10/10

Ch
Review №8

What a great shop!!! Fast, friendly, they know what they do, they fix nearly everything a dealer would do, but cheaper.They do not sneak around wrong and high prices.Had my car there for some repairs and I was always happy after that.Trustworthy!

Ja
Review №9

Great old school shop in the best meaning of the term. It doesnt have a fancy waiting area with a big screen and popcorn, but youre also not paying for that in the cost of the repair. I brought them my classic car that I had put a new A/C system in and needed it charged. They reviewed the manufacturers instructions and explained what needed be done to keep the system under warranty. Scott the technician also explained what I should do afterwards to finish the installation. The charge was very reasonable for the time spent.I left very impressed by not only the way they treated me, but how they interacted with other customers also in the waiting area.

ry
Review №10

I have used Kirk Brown and Sons for about 2 years. I came over when Frank, one of the mechanics moved there. Joey does a good job of communicating and always giving me a quote prior to working on my cars. I take 4 cars to them and they always do a great job!

P
Review №11

Fantastic. Exactly the kind of repair shop youd hope to have in your neighborhood. Honest folks that know what theyre doing, quick turnaround, reasonable rates, no trying to upsell on things that dont need replacing. Ill definitely be back.

Do
Review №12

Great mechanic....Fine service and really 5 star

Sa
Review №13

I recently moved to Charlotte so I looked online for a tire repair place & this store had great ratings so I went. I see why! Super fast & very affordable. I’ll be back if I have any other car issues.

Jo
Review №14

I cant believe how lucky I got to have found a great place to service my car in the Charlotte area. Joey and his family have consistently done quality repairs on my car, flexible with time, and have given me rides back to my house instead of hanging around the shop for hours. Unfortunately, Ive moved out of NC, but if Im in town they will definitely be checking my car. A hidden gem of Charlotte!

Ke
Review №15

The guys at Kirk Brown are awesome. Its a family business with a long, long history of serving Cotswold well. Theyre fair, honest, friendly and dependable. A real pleasure. I mean seriously, when was the last time you saw ANYTHING on Google with a 30/30 rating? The finest restaurants in town barely top 25. Kirk Brown deserves it. Dont go anywhere else.

Be
Review №16

My family and I have taken many vehicles to this shop. They are always kind and understanding and patient. They dont mind explaining what the problem is and they always let you know upfront what the cost is going to be. I would and will recommend them to anyone in need of an honest fair mechanic!

Ma
Review №17

These guys are honest and really great mechanics. Friendliest around but the knowledge is key!

Ju
Review №18

Fast, well-priced service. Personable customer service. Always can get an appt quickly. I drive a VW, and theyre honest with what they can and cant handle with serving it. Great people!

Ha
Review №19

Friendly, quick and reasonably priced. I highly recommend them.

To
Review №20

Ive known Jerry and his family for 20 years. Fast, honest, dependable service always. You will not go wrong with Kirk Brown and Sons

Jo
Review №21

The mechanics are helpful and knowledgeable, I highly recommend them!

Br
Review №22

Very nice people they really help you and they dont make you spend all your funds.As long Im in Charlotte thats where Ill go for mechanical issues.

Me
Review №23

Staff is pleasant, but unfortunately, they were unable to fix my repair and told me to go to the dealership. Lastly, I got an oil change here, and it was overpriced. I was charged $53 when I normally pay between $25-$40 for synthetic blend and service elsewhere. It is my fault that I didnt check their prices prior to getting the service done, but I have never been charged that much for an oil change before.

Mi
Review №24

Very honest mechanics! Hard to find these days! I highly recommend !!!

Ro
Review №25

This could be the best auto shop in Charlotte. The guys at Kirk and Sons make you feel like a welcome customer from your first visit. They do NOT try to oversell you on getting more work done than is necessary. I brought my car in with an accelerator sensor issue- Autozone quoted me $200 for the part alone to fix this issue. When I brought it in to Joey he took a look and decided that by simply cleaning the attached throttle box the sensor could function properly. A few hours later (they were slammed that day) I get a call from Joey that the throttle box had been cleaned and the car tested for 20 miles without incident.These guys are quick, professional, and are native English speakers which can help when trying to navigate the confusing world of auto repairs.

Am
Review №26

Great honest people with fair prices, I trust them to always take care of my Volvo.

Ca
Review №27

Personable, hard-working, and efficient. So glad I have them. Highly recommend.

Ja
Review №28

Great shop! They know how to truly repair cars.

Ja
Review №29

Overall a good job getting the Jeep to pass inspection, however 2 small issues did stop me giving top marks.1) The vacuum line to the cabs air vent control had a filter put in (good) however it was put in backwards so none of the vents worked till I flipped it round the right way.2) I assume to replace the Intake manifold the A/C compressor had to be moved/disconnected because someone for got to re-charge the system afterwards. Not a major problem I had a can of refrigerant in the garage however it did take a while to recharge the system and damn that can gets cold.Not to detract from the otherwise great job they did. I also appreciate the extra effort they went to when sourcing a used manifold online (to help keep the bill down).Needless to say I will be taking both the scion and the Jeep back for inspection next year.

Mi
Review №30

There service was excellent, they checked out my car found the problem. I will be recommending them to anyone I know, they were honest and upfront about the work I needed done.

Ia
Review №31

My car suddenly evacuated all of its coolant, thankfully from behind the radiator and not from the radiator itself. Thinking I had a simple punctured lower hose, but not having ramps to look & work on it myself, I took my car to Kirk Brown & Sons this afternoon after dumping some water in the reservoir. They were able to put it up immediately and diagnose the problem - obnoxiously, the heater core had blown. I was surprised when they offered me both reasonable solutions to the problem - replace the heater core or simply bypass it. Most places wouldnt have offered the latter solution, since its much cheaper. Still, I opted for the former, since I wanted the heat to work in my car. Bill White, the gentleman I dealt with there, was very honest and straightforward, and gave me a fair price to replace the core and the connector hoses, which he was able to obtain today, getting my car back to me in just over four hours. I highly recommend this auto shop; in a sea of shady mechanics, I was duly impressed by the square deal and speedy turnaround I received here.

Ch
Review №32

Found a new mechanic! After dealing with bad service from a competitor down the road, I decided to check out Kirk Brown and Sons. I also read many recommendations on Nextdoor.

Ro
Review №33

We have relied on them for years (nearly two decades). They always deliver excellent service with integrity. In addition, they are really great mechanics and diagnosticians. For example, we recently took our 2006 Toyota van to them when it began to shift roughly and display the check engine light. The local Toyota dealer read the OBD2 code and, in less than 30 minutes of diagnostic time, decided a $6500 transmission was needed. BIll and his colleagues were not convinced, and took the time to actually diagnose the problem, which turned out to be not the transmission, but rather a combination of a bad computer and weak signal from one of the sensors. They made the repairs, and they were spot on. The transmission was and is fine, and the problems went away.

Je
Review №34

Friendly neighborhood shop very helpful and honest

Ma
Review №35

Awesome. We took a car there we were considering buying and they checked it out for us. They did a very thorough job.

Ju
Review №36

Fast, knowledgeable, price is what they say. Only place I trust.

Al
Review №37

Patched my tired 8,000 miles ago. Professional & fast service.

Du
Review №38

I had stripped a lug nut pretty badly and then gotten a bolt extractor stuck to the lug nut. I called, they got me in first thing the next morning and fixed the problem in less than 15 minutes and well-priced. I will certainly be returning the next time I have an issue.

Sh
Review №39

Great service everytime...

He
Review №40

Good people, fair prices.

Mi
Review №41

Excellent service, clear communication, very thorough.

Mu
Review №42

Fantastic, knowledgeable people who you can TRUST! !!

ri
Review №43

Great, trustworthy place for repairs

Ro
Review №44

Good people.

Sc
Review №45

Fair guys....family business. Fathers; who were brothers, turned over to their boys.

Information
12 Photos
45 Comments
4.8 Rating
  • Address:1118 McAlway Rd, Charlotte, NC 28211, United States
  • Phone:+1 704-366-5321
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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