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LKQ Self Service - Charlotte
3900 Chesapeake Dr, Charlotte, NC 28216, United States
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LKQ Self Service - Charlotte
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Be
Review №1

Extremely clean yard, all paved. Makes for easy cleanup and your tools stay clean. Good selection of vehicles as always. Super convenient location. This yard is right off of highway 85, so it is super easy to reach for those in the area. Pricing is fair and the staff informed and helpful.

Ni
Review №2

Im not completely sure why a lot of people only rate this yard 3 stars. The staff is friendly and helpful (mostly the ones at the entrance, not exit), and the yard is easy to walk through. I love that the whole yard is poured concrete because my feet dont hurt walking all over for what I need. Everything is reasonably priced, too. Ive never had an issue with returning something, but I always returned whatever it was within the given 30 days.

Ce
Review №3

Watch up for the prices before you paying. They charge whatever they want, even charge twice the parts and charges you for extended warranty without asking. Today payed $150 for some miscellaneous pieces (just plastic things that were missing in my car) I think it was way too much for what I got. When I checked the receipt find out some overcharges, went back to the cashier and didn’t get any money back, they said it was correct. Of course they had a really bad actitud. I will post a picture of what they call “large center console” and charged me $18.88 for that, so you guys can have an idea.

Mi
Review №4

Cleanest junk yard I been to. The yard is paved. They seemed to be decently organized. I liked this place. So I think they need a bump in the reviews. Thanks for the great deal on the spare tire.Saw lots of transfer cases and truck axles. The vehicles I tried to shake were blocked well. Didnt go in the car section but that was half the yard. Just like any junk yard you get some charcters and metal men. No one bothered me. Bring your own tools and grab a cart.

M
Review №5

Great place to find the parts you need. $3 admission, take your tools. Tell them what youre looking for, theyre give you a printout with vehicle location on their lot. Makes searching so much easier. And everyone who works there is friendly and helpful.

Wa
Review №6

The service was good the vehicle I was looking for I saw online but when I got there then didnt have it and I drove all the way from York South Carolina

Gr
Review №7

Very disappointed with this place. I like the way the website works and the pics of the vehicles on the lot. Out of probably 10 times Ive been I have always left with empty but definitely greasy hands from looking for parts that have been thrown all over the place and 90% of those parts are destroyed from when the vehicle was thrown out onto the lot with their fork lift. So to put it in simple terms, this place is sloppy, disorganized, and probably wont have what your looking for or if they do itll be damaged and unusable. Instead of wasting valuable time and money, save up and just order new replacement parts.

Mi
Review №8

People are awesome almost always have the cars I need. Highly recommend great prices as well

Ch
Review №9

Pretty organized.. friendly staff. Its your average salvage yard. Good amount of cars too

Jo
Review №10

A bit pricey but lately more organized. Cashiers are just yunkyard average attitude. Their three stars were earned by descent inventory

Gr
Review №11

Best junkyard Ive ever been to. All the cars had ample space around them to work on and they provide you with a wheel barrow to use (as a shopping cart). Fair prices too. The entire area was paved as well so no pulling parts in the dirt!

J
Review №12

BE CAREFUL!!!!they automatically add a unnecessary warranty for the part, this is 30-40% of the cost. If before buying you do not demand to remove the unnecessary warranty then you will lose money, the money for the warranty will not be returned to you. I have been a regular customer for 3 years, now I will not come back here. Zero stars, now cheaper and better buying from EBay, and no need spend time and smear hands.Its outrageous !!!

Ke
Review №13

Absolutely awesome customer service, very nice friendly, respectful & helpful, always a pleasure to visit this LKQ location with their great selection of vehicles & amazing staff with their unbeatable low prices, I will definitely recommend this LKQ location to all of my family & friends, tnx LKQ

Da
Review №14

Verry pleased its cool you now have to take pic of vehicle you take parts from so thay can put it in their system so thay can better serv costumer when looking for parts so dont for get to take pic when out their it help an saves time so lets all do our part thanks

Ro
Review №15

Make sure to scream NO EXTENDED WARRANTY please unless you need it. Otherwise, they will charge you for unnecessary warranties without even telling you and you wont get your money back for the warranty. You can probably get new parts offline for the price they charge you for the used part that you pulled.I even asked the guy, why my total is that high he gave me the part price but didnt mention that he charged me $60 in warranties for $200 parts. Warranty for even small metal braces, why would you charge me for something that I dont need or ask for. Once the transaction is complete, its like their POS system doesnt understand the word return, good luck getting your money back. I just wasted my day pulling the parts and coming home knowing that I could have bought new parts offline for roughly the same price.I noticed that there are 2 other guys wrote the reviews about the same issue so to me it seems that lot of people are facing this everyday but only few bother to make noise or bring it up.Well, I wont go back to these thieves.

Jo
Review №16

Large selection of vehicles. Prices are on the higher end when comparing to pull-a-part. Employees at the main entrance are always pleasent. The employees that cash you out are typically rude and unpleasant.

Bi
Review №17

RIP off they let there employees charge whatever they want apparently. Web site says wiper motor is 9.98 she charged me 17 when I told her that was wrong according to web site its 9 she said it dont matter its still an electrical motor and proceeded. So watch out if you get the very pretty Spanish girl with blue eyes. I will be taking my business back over to pull a part on Tryon.

Sh
Review №18

Extremely slow checkout today - Customers ahead didnt have Vehicle ID info. 30 min delay.

Br
Review №19

The best place to get parts for your vehicles. If you sign up, you can even be alerted as vehicles matching your fleet are checked onto the yard.

Vi
Review №20

It is a working automotive salvage yard. It wont be clean, so expect oil and other automotive fluids to be all around. Most of the yard is paved and the vehicles are all on standsThey are ahead of similar yards in that their online inventory search includes pictures of the vehicles and the VIN.Pricing-wise, they are typical of the other yards... Some are higher, others are lower.They offer a 30 day warranty on everything rather than issue credit, they refund in the event an item is defective.The atmosphere seems less relaxed though, so it isnt my first choice yard.

su
Review №21

Always have what you need friendly staff

Sh
Review №22

I have been coming here for a few years now. The selection is great. They turn the cars over frequently. This is the best self serve salvage yard around here. The staff is friendly and helpful. Thanks for being in Charlotte.

St
Review №23

It was so clean and nice.

Je
Review №24

Best wrecker yard Ive ever been to. Clean and organized. I love this place.

Al
Review №25

Trying to call and get a part just to be hung up on twice there is no 3rd time.

Ni
Review №26

Trash don’t come here it not even worth it

Mi
Review №27

$3 admission fee, no guarantee they will have your need.

Du
Review №28

This place is extremely clean and tidy

Mi
Review №29

Good selection, ok prices. It is paved so no mud puddles. Recently cleaned up.

Ro
Review №30

The part I wanted they wanted way too much for they wanted $40 when I could buy a new one online for $20 very disappointed they used to be reasonably priced not no more

De
Review №31

Huge selection vehicles, $3 entry, the young man at the entrance was a huge help. Pulled up all the 1.8T engines on the lot despite not having a TT. Self service and it was pouring rain but I found what I was looking for by the time I made it to the 3rd or 4th vehicle. Awesome and Ill definitely be going back.

Pa
Review №32

Good prices and you can find a lot of carparts practically what you need for your car

Pa
Review №33

Well I was taking back that I had to pay $3 to get in but I found exactly what I needed and it was easy to get it off the car it was actually kind of fun

Ma
Review №34

Great Lady at the gate.

Tr
Review №35

Clean..well kept

do
Review №36

Watch out theay charge for a warranty automatically theay charged me 12$ for warranty on a fender I didnt catch it till I got home. Prices are not actually what they charge at checkout ask first before you pull a part

Je
Review №37

Couldnt find the part I needed after looking for hours in the hot sun

Ro
Review №38

Excellent prices and staff is very helpful when you need help.

ja
Review №39

Have a lot of staff in stock, but the prices are too expensive.

Pe
Review №40

These guys have the most inefficient customer service I have ever seen. You would think a company of this size would have measures in place to handle orders but not so.

Jo
Review №41

They have everything you need but the prices are almost like new parts and they automatically charge a guarantee at the end it costs the same as a new part a chubby Hispanic lady and lady blue eyes gives very bad attention🤮🤮

Ga
Review №42

I always enjoy the scavenger hunt of finding parts. The staff are helpful and there is a good variety of vehicles. I have been several times and will go again.

Ry
Review №43

Very well organized. Great selection of vehicles to pull parts from.

Ti
Review №44

Watch the price carefully. They tried charged me 49.00 and core charge for a 1995 Ford Explorer plastic clock spring off a steering wheel. A new one from EBay and Amazon is 61.00. No way, I have it back to cashier. I noticed lately most of the 12 years or more vehicles the parts are higher than new. Do your homework before heading out there. I’m done with them.

La
Review №45

Great place to get parts

So
Review №46

The staff are very friendly and helpful.

Ja
Review №47

They always have what you need!

Sc
Review №48

A little more expensive then their competition but most of the yard is paved it’s not all gravel or dirt so I guess it is a hand off. Not a bad place it’s in my top two junk yards.

Ar
Review №49

Very very pleasant, polite, great to work with. Great staff.

Lo
Review №50

Good place

Ry
Review №51

Great inventory. Well minutes maintained website with accurate inventory and location on yard. Love that its on asphalt instead of gravel like most yards.

St
Review №52

Very friendly and accommodating

Ti
Review №53

It’s a decent yard. But be warned, pull exactly what you need because they will charge you for every nut, bolt, harness plug, cap and whatever they can. For example if you need a overflow tank for radiator you will be charged for the tank, and cap and whatever else is attached to it. Even if cut a harness to remove a par, you better remove the connector because they will charge you for that as well even when it’s useless.

An
Review №54

I love this place the only problem I have with it is that they dont replace the vehicles that often and for the area a lot of people strip these cars down so theres really nothing when you go pay the fee to get in to look for what you looking for inventory control is also not as good so they dont keep track of stuff is hard for them only thing I would do to this place is have the inventory that is stripped down taken out and replaced if you know it sells a lot because the vehicle is stripped down and theres nothing left on it

Ga
Review №55

This place is great. They helped us out when we were in a pinch. The folks here are incredibly friendly and helpful. Prices are fair and the yard is well stocked and organized. Definitely my new go-to spot for u-pick parts. Cant recommend enough.

Ju
Review №56

Very clean yard and good inventary but check your part price online before you get here some parts are way over priced even more as new

Je
Review №57

Wished there was older c10 trucks but wayyy better than pull a part!!!!

Ka
Review №58

Good service, very organized and easy to find a car and parts

De
Review №59

Made two trips from a good distance away almost an hour drive pulled in both nights at 10 till 5:00 something like that pretty close to closing time only to find out that they close the gates at four-thirty so you cant get in & they were very rude no no help whatsoever nobody ever mentioned that u can go online and check it out, but even if you do still cant tell you if the parts there. I also know that the one eight hundred number which is the only way you can call them now that it was absolutely no help whatsoever they have no idea if they got the part dont know when they close the gates dont make any recommendations its just your flying by the seat of your pants so I ended up with $40 invested in gas,,,making two round tripsand still had no part and and got a gate and the window closed in my face

Ke
Review №60

Very friendly staff, help u with anything u would need (aside from the pull urself part of it), even help with saving some money by asking if u need a part thats attached to another or not. Wheel barrel Access if needed. Drink and snack machines near the front that Ive never seen a problem with, so I would say pretty well maintenance. And pretty easy navigation on the website to check if they have what u need before u head out there for no reason. All in all satisfied customer by my standards. 5 STARS!!!

Co
Review №61

Always pricey and yard is never clean of debris. A decent selection though.

Je
Review №62

Been buying parts here for years and in the last few months they have raised their prices 3 times. Pricing themselves out of the market. I will not be back.

ro
Review №63

Had what I was searching for. Good price. Saved thousands

La
Review №64

No help and rude and got charged twice for same part but wont refund the money after they messed it up

ey
Review №65

The lady at the window does not know anything, I bought head cylinder and she charge me for the valve cover and the timing gear and I told her the valve cover and the timing gear is part of the head cylinder, I showed her the camshaft is part of the timing gear they do not come separate, And she told me she has been working their for eight years, yes you have been but not working on cars. As far as I know, When you buy a head it suppose to be complete with cams and cover, and she even charge me for the oil cap on the top the valve cover. And i bought a plastic core support and she charge me a core, who charge a core for plastic. At the end, the lady is very rude and one more thing, She charge me for a turbo and exhaust manifold, well she should know that turbo is part of the exhaust, When you buy a turbo from any Used parts place they sell it to you with the exhaust. If you look at the price list on the their website it does not says the cylinder head without a cover.

Br
Review №66

Very niceJust save your receipt.There are rules

Ch
Review №67

Staff was very nice and friendly. The give you exact spots for the vehicle your looking for. Prices are very reasonable. Easy to get to also. Id go back again.

Li
Review №68

Helpful and nice to customers. Its work but the parts are cheap.

Dy
Review №69

This place is awsome! Found some great parts here! Organized as best as they possible could be! Friendly staff!

Ji
Review №70

Buyer beware...I went through the line for 3 different purchases in 1 day. Some of the cashiers are fair but others will make up their own prices on the spot. They have a completely different price list than what is available online to the customers and will just add random prices. The yard is paved which is nice but $3 at the door, Enviro fees and core charges plus premium prices for many items make it worth checking full service salvage yards first. Deals can be had but make sure you check all your pricing before paying.

Fe
Review №71

I wish I could give this place -5 stars. We drove all the way to Charlotte from Greenville because of a transmission their website said they had. When we got there, the transmission was not only a different code, but it was manual instead of automatic. Apparently, nobody knows how to enter correct information into a website! Don’t go here! It’s a waste of time and money!!!!

Ji
Review №72

Like the idea of you can take your time to take off what you need. Have to stay on top of incoming vehicles. Friendly ataff.

St
Review №73

Closes early if it is going to rain. Last time I was here they increased the admission price. This time they closed early. This was my last visit here. Plenty of other yards where I can pull my own parts.

St
Review №74

If you need it LKQ have it !

CM
Review №75

Good place for parts. Mostly all paved yard which helps in using a creeper.

M
Review №76

Free entry by downloading the Mobile app. Be prepared to have your own tools to take off parts or pay a random person inside the gates to do for you. $3 admission with lots of cars and reasonable prices.

Mr
Review №77

Great

Ha
Review №78

Effing cutlass very business like

Sa
Review №79

Very rude and u have to pay just to enter and then i was told they had the parts and dont drove an hour for nothing not helpful at all i will never be back here very much a waste of time to call and ask first wqs told one thing get here amd told another

Yi
Review №80

Great place and cheap parts. Make sure you look up on their website to see if they have any of the vehicle your looking for before going. Also make sure you register online for their reward program before going. Youll get a free one time entry.

Ja
Review №81

Good selection and very organized. The prices are reasonable, Id come back for more parts.

Gr
Review №82

They will charge random price for parts is the complaint I have so DO NOT go by price on website or the 1800 number an there are some shady practice going on there

Pa
Review №83

Anti has really turned this place around!! Finally fair (fairest around Charlotte) scrap prices for vehicles and because of that the yard IS PACKED WITH AWESOME STOCK! All scrap vehicles are already off the ground ready to have any part as easily accessible as possible. And the rows are neatly organized and all vehicle rows looked to be sitting on amazingly good condition pavement. No gravel or dirt junk yard here without hoists etc ...no this is a true do it yourself salvage yard well organized and well kept inventory now thanks to Anti! Look forward to doing more business with LKQ now!Thank you!

Bi
Review №84

I cant say enough good things about this place. Went for the first time today. I pulled a third row seat, the trim, and the seatbelts from an SUV to convert mine over. Only 120 after tax. Will definitely go back.

k
Review №85

This yard is very organized and the staff is on point. Cars in ok conditions and they are ez find. They let you know down to the t where cars are located. And I love fact that they provide pictures of the cars there on their website. Gives you a good idea what you are looking for before you get there. Saves time. Favorite yard to shop at customer service is a bonus

Sq
Review №86

Great place to get used parts. A lot cheaper than buying a new replacement. Returns are easy as well. Just bring your receipt and the part, and you will get your money back. Free admission with the app and can use 500 points to get in free too.

H
Review №87

I’ve visited many scrap yards & self serve yards this is by far the Worst service ever, they rather throw away parts then work with you, didn’t read the fine print on the receipt and brought cores back from a previous purchase to find out I was 10 days late so they still took my part but no credit or adjusted value at all on the new parts purchased, being a owner of several businesses I would never recommend someone. They talk to you in a way that you don’t ever want to come back. My 3rd time there & I am done. I left so upset that I had to post this. There’s plenty of places where to spend your money and you’ll get way better service. Don’t waste your time

Lu
Review №88

Not the greatest yard, and overpriced for self-service, but LIGHT YEARS better than the sh*!-pile that is Pull-a-Part on n. Tryon

Ch
Review №89

LKQ tends to be much more organized than pull a part and are significantly cheaper than Pull-A-Part.

Jo
Review №90

Pull your on parts awesomeClean place to pull parts

Du
Review №91

Cashier was extremely rude but everybody else was very nice

Ma
Review №92

Parts are to high when you have to remove yourself.. Customers should have a little more assistance on engine removal and transport to front.

Ja
Review №93

A+

Be
Review №94

I dont understand why the prices of something in the junkyard is the same price of the same thing brand new. Also, why not try to make deals to get rid of parts.The hispanic woman told me an auxiliary rear heater water pump is $57 with core but a mechanical water pump is $8. On eBay the same auxiliary water pump is $37 brand new. I tried to explain that this pump sends water to the rear heater core and there wasnt a set price for an auxiliary water pump. Even after telling them this, they were still going to charge me $57 plus tax. Also they were going to charge me for the cut holes on the pulled pump, Talk about money-hungry people. I even asked for a discount to get the part lowered, but they didnt want to hear it, as if they were losing money.LKQ is a great place to get affordable parts, but I think they need to update their parts list and add the price of the actual part instead of an universal price.

Ho
Review №95

The best pull a part place you could possibly go. Organized and specific. Dont waste time going to a yard that doesnt at least tell you whether that accord or Camry has a 4 cylinder or V6. Did I mention they have pictures of the car most of the time as well. These guys are a class act.

Ed
Review №96

Nice

Sh
Review №97

Was given One price via phone and internet go to actual store and was charged triple listed price on internet do not recommend

De
Review №98

Overcharged $41 for a belt buckle.... Cmon people! Your a junk yard not a used parts dealer. If you wish to be the latter, then start pulling the parts for the customer! Then you can charge more than you should!

Ke
Review №99

It was alright. I needed a door panel, they charge for everything on the panel the switches, the little speaker that was on it.

St
Review №100

Very well kept yard

Information
49 Photos
100 Comments
3.7 Rating
  • Address:3900 Chesapeake Dr, Charlotte, NC 28216, United States
  • Site:https://lkqpickyourpart.com/locations/LKQ_Pick_Your_Part_-_Charlotte-228/
  • Phone:+1 800-962-2277
Categories
  • Salvage yard
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Junkyard
  • Recycling center
  • Towing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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