Williams Tire is awesome. I use them a lot for my company trucks and they quickly get me back on the road. They are friendly and always look to save me money while keeping my team safe. I use them for my personal vehicle as well. I highly recommend them.

Stepvan lost a tire. Most dealers dont have road service. Called Mark at Williams. Had to order queer-sized tire I wanted. Tony sent very experienced tech in service truck to my house who changed my tire asap. I have a new tire dealer. Price beat Amazon by $10+. Very fair good service. Thanks Mark and Tony.

T he service was first class and the guys were great!!

Great service! Had the RV tires I needed, got me right in. In and out in less than an hour. Great job. Thank you Howard!

Had to wait 20 mins just to get told it will take another 2 hours to put on tires.

Commercial truck side is excellent. Matt and Drew were very professional. Top of the line customer service. Would recommend to anyone. Thank you!

Just great people all the way around cant beat the service.

I have been managing a fleet of pickups and trailers and started working with Williams Tire in the early part of 2020. Professional, efficient, effective team meeting our needs. Thanks!

Sheldon was a great rep. He helped me with getting the right tires for a great price. Id recommend anyone to go there... Thanks a bunch Sheldon... Keep up the great work 👍

Awesome place they put the essential first

I dont take my car any where else. Fix my tires and alignment in a very timely manner

I am a big fan of Williams Tires. They are honest and hardworking, and pricing is fair and reasonable. You can trust that your car is in good hands. There is no where else I will go to take my car from an oil change to tires to any car service that may be needed. Thank you Williams Tires!

Great price and great professional work done on my vehicle.

Comm. Truck side was great. Very informative and reasonably priced.

Great,quick service. Knowledgeable service techs.

Always accommodating and helpful...been goin there for 20 yrs...no other place Ill take my girls!!

I went for new tires and the service was great! My vehicle was picked up from my place of work and delivered back by the end of the work day. It was so convienant. They, also, found me the best price possible for my tires. I am a satisfied customer!

Fast good cheap service

If I could give this place no stars I would, the first time I was there I stood at the counter for 10 minutes before anyone even acknowledged that I was there, there was an older guy at the counter and another older gentleman at a desk on the computer. I finally said something to the man at the counter in which he replied hold on a minute very rudely so I waited a few more minutes and then a tech from the shop comes up front and immediately greeted me and asked me if I needed help and he was very nice and directed me to another gentleman who helped me order my tires.Next visit there wasnt any better I stood again at the counter and waited to be served and the same man from before was staring at his computer and after about 10 minutes finally asked me what do you need Im thinking to myself really this is how you treat your customers? I will never return to this place I have a company that has 15 vehicles that I was considering bringing here for all of the services but definitely not now they need some classes on customer service this is really the worst service Ive ever received anywhere so I will definitely be going to Geralds from now on.In response to your question it was the automotive side it was two white haired gentleman that were there and then it was a very nice man named Sheldon who ordered my tires for me but he was not there when I returned the following day. In regards to the invoice Ill have to look thanks for your response and please fix your customer service

Very professional, they know what they are doing, the price is very reasonable.

Nice folks. They had me in and out pretty quick.

This is a full service auto shop. It has a great crew/staff. A great place for tires. Call in advance and set an appointment. Walk-in service is available, too.

I went here because the line at Geralds Tires was ridiculously long. Satisfied with my experience with them and will continue to go here.

They were nice enough but we spent $160 for them to tell us what we already knew. Somehow took an hour and a half to run diagnostics to tell us we had the wrong alternator. Which we already knew but they didn’t take the time to talk to us about it before the fact. Wouldn’t recommend.

We have been using Williams for our heavy and light duty tire service needs for many years. Top-notch service and reliability! Hands down our first call when we need tires or brakes for any of our fleet vehicles. Highly recommended.

Williams Tire has been servicing my vehicle for over 4 years. I recently brought my vehicle to them for an oil change and a second opinion as I had taken the vehicle to another mechanic that was open on the weekend and they told me I needed over 600.00 in work done, specifically a new oil filter cap as mine was “seized” and leaking oil. Williams Tire inspected the part they said was broken and said there was absolutely nothing wrong with it. They once again have earned my trust and business and I learned my lesson in taking my vehicle elsewhere. I highly recommend Williams Tire. They are a local family owned business and they most certainly deserve your business.

My company takes 5-7 vehicles there a month to get aligned and I will never return. They used to do an amazing job, but Im not sure if they have a different person doing alignments now or what. The past two trucks I dropped off were returned to me with the steering wheel at 2 oclock. Took the trucks back and they returned to me the same exact way. Didnt offer me an apology or money back. Just said they did the job correct. Obviously not. Your job is to fix my issue, not make it worse. Taking my business elsewhere.

Have used Williams Tire for minor and regular auto issues for quite a few years. No problems. Good service, fair prices and informative regarding repairs. I recently had a fairly major job done which was a days worth of service. I ended up waiting the day with knowledge of a long day, and I was really impressed with the service I got. Before job, I was told all what job entailed, I was told how long, how much longer, (without asking, when waiting ) and while waiting was offered transportation if I needed anything and really for a wait in a auto shop was pretty good lol!! Job done, price was reasonable. Next day had a small issue arise from job done, pulled vehicle off lane, called Williams, they sent a tow truck right out, got me right into shop, and fixed problem right then and there That was a great relief. I really appreciate the effort given me the day waiting and the incident the day after. I would recommend Williams Tire to anyone and I have. Thank you, Howard, Mike, Shelton, Mark, and David.

Really needed help on getting a few fork truck tires in a hurry and was told from Tony they would be overnighted. Obviously a manufacturing issue but Matt was super to us and very professional and appolgetic! Great place and professional and friendly tire men!!!

We were frantic to find a tire place that would help us! Passing through Charleston in a 40-ft diesel motor home we had trouble with 1 rear tire holding pressure. The valve stem had a leak & needed to be replaced.MOST tire places either did not have room for a motor home OR they didnt want to be bothered with such a small job.Williams Tire made sure we were safe to drive to their location, gave accurate directions, and reassured us there was room for our vehicle. When we arrived they APOLOGIZED that we had to WAIT for 20 mins.!!!THANK YOU SO MUCH FOR all your courteous help!!

Mike worked with me to find the right valve stems for the inside wheel of our Dually that would make filling the tire easier! Thanks!!!

S/O to Mr. SHELDON SUPER PROFESSIONAL! Affordable,fast services and GREAT CUSTOMER SERVICE! I will be RETURNING!

My man works there they have great prices and great service

The reason why I went to this place is because my brakes make a sound when I was reversing, they told me this is that it had to be fix (Front brake rotors and front brake pads) That was on june 20.I left my car there and they called me to go and pick up the car by the time they close in the afternoon. When I arrived nobody was there to give me my car, but surprise, mi car has scratches on the back!I had to go back in the next day because basically I was hearing the same noise and they told me that was a normal sound from the brakes.Now in September 03, just two months after I went to this place. Chevy is telling me that I have to change the same!So what did they do to my car!Waste of time, money and oh! The scratches on the back of my car.I do not recommend this place at all.Not even the costumer service is good at all.This place give no guarantees of their work so you pay and you lose.If I could give 0 stars I would do it!

Would rather give zero stars but you might not read how horribly they treated my daughter. I have spent almost $2,000.00 at this place and when I sent my daughter there for an estimate they acted like she was a second class citizen and couldnt give a damn whether they got her business or not. Well, they must be independently wealthy now so DONT SPEND YOUR MONEY THERE!!!!

In rain, sleet and the cold these guys took care of us after a blown front tire on our motor home. We thank you all especially Matt for going the extra mile! We will be back for all our tires! Cheers boys, well done!!!

Fast professional and very accommodating. A complete set of tires removed, balanced and mounted in about 45 minutes. Waiting room availible but want needed.

Excellent service always

Sheldon was very very helpful and shown great customer service

I work here. Of course Ill give it 5 stars.. Seriously though, great customer service.

Terrible customer service. Ordered tires from Goodyear to be installed at Williams. They claimed they dont get on the Internet everyday, so they seldom see the online tire orders. It took about 45 minutes on the phone to Goodyear to get the problem resolved. Williams also charged me to replace a tire air pressure sensor. The $60 fix lasted about 2 hours, and then my tire pressure light came back on. Received such terrible customer service the first time that I wont go back.

These guys are great. I come here for all my car needs.

Customer service was very lacking, nice people, just no motivation to keep you in the loop on status of blown tire and rim for truck. My truck was ready but they did not bother to call me to let me know. I had to call them☹

Great shop with employees that will go out of their way to make sure youre happy

Excellent service and great workmanship Indeed

Excellent service with fair pricing and a quick turn around time. I would recommend this place

Long wait prices that were insanely high employees ignored the fact I stood there 20 minutes while they kept on inputting information into the computer from a phone call instead of taking care of the customer in the lobby pretty soon line was out the door. Hire more people!

They have good customer service and good employees they always try to help you out 👍👍

I found them to be less than repritable. It was a waste of time doing business there.

There is a Request a Quote feature on their website. I requested a quote but never got one. So I figured I would just use their Schedule an Appointment feature. Again, no reply. I guess I wont be going to Williams Tire.

Most reliable since 2006, staff are honest, helpful & competent on ALL services! Like family...

Good place, but the people arent very talkative to the customers.

Good prices on hard to find tires

Good prices..good a service!

Crocks the charged me 39$ for a tire patch. Normal tire patch. Never again.

Wonderful service in a timely manner and competitive prices.

Purchased a car and the dealership sent me there to get minor repairs. Dropped my car off at 9am and went back at 3:30 to pick it up. Car was never service, never got a call about the repairs needed. If I could leave no stars I would. Poor customer service DO NOT TAKE YOUR VEHICLE THERE!

Horrible customer service. I dropped a truck off at 830 am after I was told an alignment and balance could be done. I show up they b.s. me about not being able to do an alignment. I say atleast balance the wheels and come back at 330 pm and it hadnt been touched. Horrible customer service ! No call no nothing

Good quality work and decent prices

Great mechanics

Always had good service

Gonna send yer truck with trailer to Cottageville then fix those trailer lights girls.....

Best tire prices for aftermarket wheels

Very professional

One day turnaround on brand new tires for our company vehicles

Very knowledgeable and customer focused staff.

Very poor customer service. Waited 3 hours and still had to go back because they didn’t do the job right!! This is the worst place to go to in Charleston. Go to Gerald’s Tires!! The person that referred me to them, now I know he’s full of it, like them.

Quick, knowable

If you have to get your commercial vehicle tires balance, dont go there, I dont know what the hell wrong with their balance machine.

Great price on an alignment

I arrived at 1:20 for a tire change. And its 4:00 still no car.

We have brought multiple vehicles here and are always treated well and honestly.

Hard working

Great People

Great service

The best

Good

Takes care of there customers.

Friendly service

Great service

Fast service

Good and honest

I purchased some steer tires in March of this year. After a couple of months I noticed an unusual wear pattern on the tires. I went in to see if it was an alignment issue and the tire technician told me that the alignment was perfect and that it had to be a issue with the tires. The tires I purchased from these people was defected tires. Well I was told that they would resolve the problem and exchange the tires for new ones and a better brand. Well after months of rejection and lies I was told today by Andre that I would have to purchase the tires and receive credit after someone review the defective tires. That’s bad business ! These guys are not worthy or stand behind their tires. Please don’t get railroad by these people and take your business elsewhere! I will NEVER recommend or refer anyone to do business with these unprofessional people !! I wish it was a rating lower than 1star I would have definitely used it!!!

Very well