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Caliber Collision
1500 Orchard Dr, Chambersburg, PA 17201, United States
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Caliber Collision

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Ca
Review №1

This location is kept very well, the communication was fantastic. We have a part that is on extreme back order, we were informed and updated every other day for a month. The repair tech and manager were able to find a way to use a slightly damaged part safely on out car until a new part arrives which allowed us to use our vehicle again. This was very helpful to us and greatly appreciated. The work they did with the body and paint was fantastic.

Gr
Review №2

Car was painted with overspray. They replaced all necessary trim and removed overspray in a timely manner. They coordinated with insurance company to provide seamless transition throughout repair process.

Je
Review №3

Staff are friendly and helpful in navigating the insurance system. They are very quick to respond and to get your vehicle in for an estimate. Prices are reasonable in comparison to other area collision centers.

Sh
Review №4

I took my 2019 Corolla in for repairs after hitting a blown truck tire on the interstate. Caliber Collision and there team were very polite and professional they kept me informed an updated on the process of my repairs. I was even able to go online and see pictures of the damage and process. I recommend to anyone looking for a trusted, friendly and professional shop.

Ca
Review №5

So kind!! Alan was very helpful. Went in with odd request and still helped daughters older car.

To
Review №6

I was referred to caliber collision and after learning they were relatively a new business in the area, of course I was a little skeptical. I checked some reviews and saw they had very high ratings. I had the opportunity to meet with Alan, who I believe is the supervisor for the body shop. Not only was he thorough in describing the entire repair process during our initial meet, he kept me up-to-date during the entire repair process at each change of step. The professionalism was beyond my expectations and I would absolutely return to them in the future with any needs I may need. Thank you again to the amazing staff and all the professionals in the shop. WELL DONE.

Ko
Review №7

I experienced fantastic customer service and professionalism! They went above and beyond to be sure the process was very smooth and required very little effort from me. They were very thorough and informative about the process and the work itself was also great! I highly recommend Caliber Collision!

Su
Review №8

I never do reviews, but they definitely deserve one. Allen from the Chambersburg location was very informative and great at keeping you updated on the process/progress. He went above and beyond to contact my insurance about an additional issue we discovered months after the accident. The front desk lady, (so sorry I can’t remember her name” so incredibly nice. Great customer service from them both! 10/10

Jo
Review №9

This place was amazing from start to finish. The staff is incredible professional and personal. The work was top notch.

Al
Review №10

Love these guys!! Tracy and Allen are both great, helpful and answer all my questions I need answered

Mi
Review №11

I was very pleased with the customer service. They were friendly and never kept me waiting long.

Mi
Review №12

Everyone I spoke to was very nice. They were very prompt with starting on estimate and repair process. They truly go above and beyond. I cant thank them enough. My tech made sure I was always up to date on what was going on and if he was out the manager made sure to touch base on his behalf.

La
Review №13

This company was amazing, very professional and communication was excellent! I highly recommend this company & in the near future if I ever need services again I will definitely be contact them. Thank you Tracy & Alan you both were awesome!

Eg
Review №14

Very polite and professional, it was a breath of fresh air to experience such detail to customer service again!

Li
Review №15

I couldn’t have picked a better place for my car to be fixed. They are very professional and informative. They showed Integrity and Quality work. Thank you ALAN for all your help!

Gy
Review №16

I recently was in an accident where I got hit. I called around to find many auto body shops had a long wait period to get your car back. So I called calibers and Im so glad I did! The staff is great, they call and give updates to let you know whats going on with your vehicle and do a great job with the work they do on the vehicle. I would definitely recommend them!!!

ma
Review №17

Very professional, excellent customer service. A satisfied customer, would recommend to anyone who’s looking for a job well done.

wa
Review №18

My car was involved in a minor accident. I wanted to take my car to a Nationwide Blue Ribbon shop. Estimate and repairs all done at the shop that was going to repair my car.I was contacted by Caliber Collision immediately after talking with my insurance company. I wanted to take my vehicle to a different body shop than I had used prior. My vehicles I previously had body work and paint done to are starting to rust and peel.The receptionist was very professional; polite; courteous and very knowlegable. Somehow I was able to schedule an appointmet for an estimate and repair for the following morning.I arrived to the Caliber Collision shop. Very easy to get to. I was very impressed on how clean inside and outside the building looked. Looked like a professional body shop. It looked very welcoming. They definitely take Covid precautions seriously. The gentlemen who came out to meet me before I met Allen. quickly put a mask on as I entered the doorway. I met with Allen who was going to give me an estimate on my car. I pulled the car into an estimate bay. It was cold and windy out that day and I was so happy we didnt have to walk around my car in the cold.After having a great conversation with Allen he noticed I had on a veteran sweatshirt. Honoring past; present and future veterans. He told me how they always wore red on Fridays to honor veterans; police; fire; nurses and medical personnel. Which immediately made me feel proud and put a huge smile on my face. My rental car was already arranged by Caliber andthat process was also flawless.During the repair process I was kept informed on the different stages of repair my car was in. Surprisingly I was called two days early to pick my vehicle up.When I arrived to pick my vehicle up I immediately saw how much it shined. The paint work was flawless. Black is not always the easiest to do. The inside and outside of my car were spotless. With paper matts on my floors and seats there was no sign inside or outside that my car was even repaired or worked on.Thank you Caliber Collision for getting my car back on the road. Performing all my needs above and beyond my expectations. Taking time for all the small details.I will definitely be a life long customer and will tell all my friends and family to support your business! Welcome to Chambersburg.

Tr
Review №19

Very nice establishment. I am looking forward to working with the staff on a vehicle that was messed up pretty good. Tracie and Jeff gave me a tour and made me feel at ease knowing that my vehicle would be handled with great care.

Br
Review №20

Everyone was so friendly, they did awesome work! Definitely will go again!

Ma
Review №21

Highly Recommend!!!! Jeff and Alan’s team were very helpful and did an excellent job on our damaged car! A+ service!! Thank you!!

Sh
Review №22

Contacted Caliber Collision to schedule an appointment to have one of our fleet owned vehicles, checked for any frame alignment issues. Upon arrive, was very impressed by the overall appearance and professional care. From the initial contact from the office administrator to the service advisor and general manager, this company has excellent employees working hard to maintain the confidence of it’s customer’s. Learned a lot by talking with the service advisor about the company and what they stand for. Quality control standards are above and beyond from the services that they render. My company would highly recommend them for anyone’s collision care solutions. By talking with the service advisor, I also found out, they like to be active in supportIng community based events and causes that benefit the local area.

He
Review №23

Fantastic customer service, definitely switching to Caliber for Collision work in the future. Very clean shop, nice well dressed employees.

ge
Review №24

Car looks beautiful

Ho
Review №25

Very friendly service!

Kr
Review №26

Dont ever try to apply there for a job. They dont want to pay far market wages.

Bo
Review №27

Very profesdional

Jo
Review №28

Awesome workmanship and friendly staff!!

Information
3 Photos
28 Comments
4.3 Rating
  • Address:1500 Orchard Dr, Chambersburg, PA 17201, United States
  • Site:http://calibercollision.com/locate-a-caliber-collision-center/chambersburg
  • Phone:+1 717-296-8859
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
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