Megan (I hope that’s how she spells it) is absolutely incredible. She was so patient and flexible with me, especially since I’m horrible at answering my phone, and every time we talked she was so upbeat and happy to help! I loved how caring and flexible she was to get my car fixed! She’s amazing and I appreciate her and Alan so much, they all went above and beyond for me!

Over the years I have learn to wrench my own vehicles because of bad experiences with mechanics. This time around I saw myself doubting myself as this was my first time with a midengine German car. I decided to take it to a shop and boy was I in for a treat. Not only they fixed the car, I got text messages with photos, diagnostics, recommendations and even urgency on them. When I initially called I thought the quote was a bit on the high side but I must say after the service I received and the way I was treated by everyone there I can see the price not only justified but actually on the low end based on what I got. I am 100% down right thrilled with my experience. I actually regret that I couldnt pick the car up when they were open because I wouldve love to be able to talk to them more about the car and about my experience

This shop, the employees, and the ethical/quality service is outstanding. I cannot say enough great things about my experience with them!!! I wish I could post 10-stars!!

The people at the shop are kind, courteous, and most of all, honest. I saved a ton of money on the maintenence items vs. what the dealership quoted. They finished my vehicle on time. They were true to their quote, and my vehicle was returned clean.

I went through the ATM for the first time in eons, rolled down my window, and could not roll it back up. It made a grinding noise that I knew was not good. I called JCCC, and though they were really booked, they squeezed me in. They finished the job the same day for me and fully explained the problem and costs. It is hard to find an honest mechanic. I have compared estimates many times and always found JCCC to be honest and reliable.

I have greatly appreciated the service I have received here. Robert and team communicate well and even provide a thorough inspection report with pictures and notes. They will also recommend a different shop if they believe it would meet your needs. You can tell they care about cars which is what matters most to me. The fact that they are easy to work with is a bonus. Thanks!

The service was prompt, everything was done via text, so i have updates as to how the service was progressing and what was found exactly. The final price was as stated and the bill pay was online. It was extremely hassle free and a quick. I am very happy with how my VW is running after the service.

German Imports Car Care does a great job on my BMW every time. Rob and the team are always professional, fair, timely, and extremely competent in servicing my vehicle. I absolutely trust them and would recommend to anyone looking to service their European automobile.

Friendly and super knowledgeable. They identified the issue and permanently fixed a brake light that mysteriously went out multiple times, that was ‘fixed’ elsewhere only to go out again a few days later. I’m relieved I found these guys, they definitely know cars. I recommend taking your vehicle here.

Great great service and more than fair honest. Will not take this car anywhere else

These folks are great. They took care of our older car efficiently and in a cost-effective manner. I trust their work 100%.

This place has once again hit it out of the park for me. They did a oil change on my luxury sedan. Theyre online text-based customer service really is the highlight of my experience. They value my time and try to make services convenient and quick.

Terrific experience! thanksI do need to speak with you all, the heater doesnt seem to be working.

Great customer service and very reasonable prices. They don’t try and sell you service yoh don’t need but let you know if anything else needs or will need to be done. I brink my Audi Lexus Subaru and Toyota here

Does not give quotes at the beginning of service. You go in blind and have to pay what they decide to charge you at the end. I was told “$530 out the door” for an cv axle replacement on the phone but was charged $620 in the end. It was my fault for not writing down what the receptionist told me on the phone and not requesting a detailed quote before service, but this shows lack of professionalism and communication on their part.I would have been ok with the final price if it was clearly communicated rather than being told another price on the phone. There was also no other issues that could’ve added to the cost.As for the service, they got me in early with a booked schedule, gave a detailed diagnosis, and installed an axle in one day.Lack of communication when it comes to cost, but acceptable services.

Typically car service businesses never are on time with the work as they say. German Imports was very prompt with replacing a battery, within the time frame they gave me. They were very good at practicing sanitizing and social distancing so I felt perfectly safe doing business there. They are professional, fair, and friendly.

Did a good job fixing the car. Was impressed on how they were able to customize my repairs to fit my budget. They went above and beyond.

Good work and they were straight up about everything and had my vehicle done by the next day will be returning for service for my other vehicles

We have had Chris service our Hondas for the last few years. Owning 4 different Hondas finding a honest, fair, reputable repair shop was important. We have found that very shop with Chris and the crew at Japanese Car Care. They strive to satisfy the customer and their pricing is very fair. If you are looking for a great repair shop I absolutely recommend Japanese Car Care.

Great shop with no bs. Rob was super professional and helpful over the phone in person. He got one of my vehicles in and fixed quickly while providing a quote for my other vehicle. He juggles all of it seamlessly and provides great customer service.

Always just an adventure with my cars. Thanks for all the help!

German Imports quickly got my vehicle in for service and diagnosed the issue. They were very professional and provided great service!

I had my sons 2014 VW Passat towed to German Imports and they were great to accommodate the car while we sorted out a couple of insurance issues. They were honest in their assessment and friendly to work with - they can look forward to return visits to maintain this vehicle. Thank you!

They are well organized to deal with the virus risk. I am an older guy with a heart condition but felt very safe there.

VERY honest mechanic. Chris is the type of mechanic that isnt going to replace something that doesnt need it and isnt going to try to sell you on things that arent important. Theyre quick, polite, direct and prices are great. But most of all the work is done honestly and correctly. I trust them with both of my cars.

I have been coming to German Imports/Japanese car care for over 10 years with several different cars. Honest diagnosis of the problem. Very reasonable pricing for labor and discounts on many parts. Understanding of your situation in an emergency. Will do whatever they can to solve the problem with the least costs, but safety is there first goal.

Awesome old fashion customer service. Chris the owner gives the ultimate in exceptional service. I tell all my friends if they want fair pricing, expert repairs done right the first time, this is the place to go!!! Thanks for the great service.

I can not recommend Japanese (and next door German, they’re conjoined) Car Care enough. I had an awful experience with another shop and needed to get a second opinion on some major work. Al and his team are such honest people, and did everything they could to make sure I wasn’t overpaying for services or getting services I didn’t need. They asked about my car’s history and previous jobs done on her and made sure to explain exactly what they saw and how they know it’s time for a replacement. They did her shocks, struts, serpentine belt, transmission fluid, and a few other fluids for an honest price in just a 24 hour period.In addition, they partner with TechNet, so all work on the car has a 24 month/24K mike warrantee, in addition to roadside assistance and tire care. I’ll definitely be returning!

My wife and I have been taking our Toyota vehicles here for ten years, a Solara and Tacoma.Chris has always been entirely honest and his prices are more than fair.Whats more, hes an old school master mechanic who generally has a good idea of whats going on without charging repeated diagnostic fees and the other annoyances and markups of chain shops and dealers.If youre looking for peace of mind, expertise and honesty, talk to Chris. Hes never let us down.

Chris has serviced our vehicles for over 10 years now. 99 Dodge Stratus, 93 Ford Tempo, 01 Toyota Sienna, 06 Chrysler Town & Country, and a 89 GMC Jimmy have been kept running over the years because of Chris expertise. He is reasonable and fair in his charges, and trustworthy in his assessments. When he believed a repair was going to cost more than the vehicle was worth, he even advised that we should NOT move forward with repairs. GOOD GUY!!!

We have used Chris for well over ten years. He has always been honest and reliable. I have referred several people to him over the years and they have all been very pleased. Very reasonable and excellent quality repairs.

Original owner, Chris retired in 2019. He sold the business. I have not visited the new owners, so I have no opinion.But we trusted Chris to service all our family vehicles for almost ten years. His prices were very reasonable and no charge if the trouble was an easy fix. Almost ten years and eight cars, domestic as well as foreign, repairs with the highest regard for customer satisfaction. New owners sure have a big shadow to live up to...!

Great experience with Alan and his staff. Excellent customer service and reasonable price for the services. I will be back to service my other vehicles.

Ive done business with this shop for over 20 years. Chris is the most skilled and reputable mechanic I have ever met.

Have used Chris for years. Very honest and up front. Does great work!

Ive had Chris work on multiple cars multiple times and hes always been honest and his prices fair.

Ignore the fraud comment. Just trolls. Chris is a great guy and knows what hes doing. I had him replace a tranny for me once and he found a rebuild at a great price. Thumbs up.

Not a happy customer will go somewhere else.

Had Chris replace my breaks for me, calipers were almost rusted shut. He had a parts store on the phone and had them deliver the calipers to his shop within minutes, not once, but twice! I paid the parts shop directly and his prices for labor were very reasonable. Great service!

Chris is awesome. He helps you & he is always calm no matter what

Chris and his neighbor Joe have been our family mechanics for over 20 years nursing our various VWs, then Hondas and Toyotas through the years. He is honest, reliable and affordable. Im not sure what business the one star rating is referring to but its not Japanese Car Care or German Imports Car Care Center!

Great customer service and price!!

Great group honest mechanics