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Marble Slab Creamery
374 East, FM1382, Cedar Hill, TX 75104, United States
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Marble Slab Creamery
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BE
Review №1

Marble Slab baby and its GOOD.. We had a cash back deal from our bank so we thought why not. We both got a waffle cone and they make them fresh there daily and they are soo extremely good. I got the Blue cotton candy and we got a raspberry flavored ice cream and it was out of this world good. Its not a big place but just big enough to enjoy your refreshments. I am so glad that we stopped there and we will definitely be back for more and I highly RECOMMEND that you do the same. They have so many flavors and options there are just too many to list. So stop by Marble Slab and you wont be disappointed.... Its sooooo Good

Th
Review №2

Ice cream was too soft and melted everywhere. I wanted to like it, but I will try another location. Today it gets 2 stars.

Da
Review №3

After all the years, Marble Slab is still the best ice cream.

Ca
Review №4

Flavors were muted. Store was dirty. Cones were stale. Employees did not wear gloves or wash hands often. Toppings were not refrigerated. Tables were covered in chocolate. 3 employees and just my party, 2 adults 2 kids. I would understand if they were busy.

ro
Review №5

Been there about a year ago had awesome service store was always clean and fresh waffle cones made daily. After reviewing the new crew and the laziness complaints... and noticing a trend of store being dirty Braums instead.

Mi
Review №6

What a great place for ice cream. They will make up exactually what you want. Fast friendly, helpful service. Always fresh ingredients. Usually not to busy. Might be the best ice cream in cedar hill. I wish they had more of a drink selection. Stop in soon.

Sh
Review №7

Wonderful staff, clean store, delicious treats, will return.

Lu
Review №8

Great ice cream, the sales team could benefit from customer service training.

St
Review №9

My birthday cake/vanilla bean with m&ms was spectacular!

Ro
Review №10

I went while there was only one person staffed but she did an amazing job, definitely will return to this location.

Ta
Review №11

We walked in and were not greeted by anyone. There was one guy working making ice cream for himself. The girl was filling the napkin holders and intentionally avoided greeting or trying to help us. It was not well kept and there was ice cream dropped around in other containers. It also smelled like mop water. The girl seemed like she was ready to get off even though they didn’t close for another three hours. More than likely wouldn’t come back

Ch
Review №12

For health reasons I can only go once every 3 months, I want to go Everyday

El
Review №13

Best icecream Ive ever had

sh
Review №14

The ice cream flavors are awesome.

JN
Review №15

Friendliest workers EVER!!! Man, the word for our experience was PLEASANT!! Like, it was just good to be in there!! They treated us great and super informative on all their flavors and mixes....just everything.

Jo
Review №16

The hours at this place are wrong even at the paper that they have at the window. They said 10:30 pm and it was 10:15 when we show up and the lazy older guy did not wanted to sell, for him it was more important to clean and close, so I wont spend my money here. Id actually put a negative star if I could.

An
Review №17

It was nice. Very good ice cream

XX
Review №18

Better than other creameries like cold stone, albeit slightly more expensive. However taste is king and this beats them and other ice cream locations by far.

Pr
Review №19

Nice guy. Great flavors. Amazing Waffle cones😍

Je
Review №20

The business was not very clean. I didnt see anyone wearing gloves. The preparation areas didnt look clean....

Al
Review №21

They wont serve you if you dont have a mask on

Mi
Review №22

Definitely my favorite ice cream shop, but the staff is hit-or-miss.

le
Review №23

Very smooth and tasty

Di
Review №24

Extremely overpriced ice cream 🍨 ok

Ta
Review №25

Really good ice cream. I wish they had peanut butter all the time, but the guy serving the first time we went, added lots of peanut butter to the vanilla, and it was amazing. Took away 1 star because the last 2 times Ive gone, the ice cream tasted old, like it had melted a bit and refroze. It was still good, but it had that freezer taste every few bites.

Al
Review №26

I like their ice cream but its like $4+ just for a scoop is much when its nothing fancy.

Ca
Review №27

Miguel and Lydia are the BEST crew members. Ive seen several shift changes, but this duo really makes for a pleasant and unique experience. When theyre working Ill stay and dine in. They even catered to my unique prenatal tastes.

Ti
Review №28

Overall great ice cream!!! But customer service needs improvement. One of the employees friend or boyfriend was behind the corner. My son asked for a top and the guy stated I dont work here....so why sit behind the counter???The employee looked in his direction and laughed.

Ro
Review №29

I was at Bath and Body Works not Marble Slab. They are both great!!!

Vi
Review №30

Full fat ice cream and the hardest waffle cones Ive ever tried. Almost broke my teeth on it. Didnt finished it. Braums has the best crispy waffles ever!

Am
Review №31

Awful!!!! Placed my order for a birthday supreme pizza cake online. I received an email stating it was cancelled, no call no explination. I call,and the lady I spoke to said it was because they had no “pepperoni”.I told her that we could substitute m&m and sprinkles. When I arrived to pick up the cake all it had was m&ms and sprinkles! The supreme cake was supposed to have chocolate shavings, Heath, reeces along with m&ms. The manager there got the lady on the phone that I spoke to originally. She was the most unprofessional rudest owner of a business that I have ever spoke to. I told her that I didn’t want to pay the supreme price since it didn’t have all the toppings. Her response was well I just won’t sell it to you! My kids party was in 30 min! Thank goodness the manager was level headed and worked with me so my kid had a cake for the party. I will be making a formal complaint about the store owner to the marble slab head quarters!

Be
Review №32

Cashier was nice and there ice cream is great for the price. They have so many different flavors, my kids and me left here happy.

Ra
Review №33

Delicious visit. Staff was uninterested in providing much service but did her job. Had a cone of cheesecake/ swiss chocolate with graham crackers. Very tasty

TJ
Review №34

First time experience, was bad. My daughter and I walked in on Monday evening June 1st. There were two guys. One of the guys said May I help you.? I told them it was our first time there. When we got ready to order the other guy, didnt see his name tage, if he had one one on. He was short from were I was standing. He just stood there staring at us like we werent suppose to be in there. Of course, we were the only African Americans in the store that walked in first. After 5 min of staring at us, my daughter began telling him what she wanted and while she was talking to him, he was glancing back at me in a nervous way. My daughter and I felt very uncomfortable. Im glad the other guy made my ice cream sundae, the other guy made my daughter ice cream cone so sloppy. Never again will we return. The vibe in there wasnt welcoming for us.👎🏼👎🏼

La
Review №35

I ordered a snickers snuckers ice cream cake and it was great and very beautiful i will be ordering from them again.

Ju
Review №36

Awesome Banana

Sa
Review №37

This was my first visit. They let us in right before closing and took their time with me (my friends been there before) but just when youve thought you created your own mix lol they already beat me to it. I better luck next time!! Overall awesome ❤

Sa
Review №38

No long waits, large varietes of creameries reasonable pricing.

so
Review №39

Whoever was working today was absolutely rude. there was a black girl and a hispanic girl. the black girl was very nice but the hispanic girl gave a horrible attitude. she was complaining about her job the whole time i was there. other people came in and she was equally rude to them. the ice cream was good though.

Na
Review №40

Surprisingly, the Cheesecake ice cream didnt taste anything like Cheesecake tonight. I should know since thats the only flavor I eat. When I asked for it to be remade the employee wearing scrubs spoke to me as if he was doing me a huge favor, then had the nerve to act like he thought I was trying to steal ice cream. SMH Do grown people even do that??? If the next closest Marble Slab wasnt so far away, I wouldnt come back to this location because when you pay $7.57 for a bowl of ice cream, then $1.43 for a tip, (add that up Mr. Scrubs $9.00) the friendly customer service should be $FREE.

je
Review №41

This is a great place for ice cream me. And my wife loved our experience Miguel and lidia were great had an awesome experience with this group of employees with out a doubt the Best experience I have had here in a good while. Thanks

Yo
Review №42

Ice cream is good. Customer service mediocre. I would have spent more money, but the guy with the pink head phones in his ear cut me off and asked me Is this all your getting? Ask your employees to not wear earphones while serving food. All I could think was will there be ear wax in my icecream....Did he wash his hands?

La
Review №43

Very clean. Polite employees. Great selection on additivesWill go again

Ch
Review №44

Excellent taste and home quality ingredients. Very very delicious for your sweet tooth

Al
Review №45

I got a one scoop coconut ice cream. It was $5 & some change!!! Too pricey but good.

li
Review №46

This Place Is VERY unprofessional the guy with the blonde hair and piercing in his face is VERY rude needs to be fired 👎🏽

Se
Review №47

The food was great, but one of the workers (Caucasian girl with long dark brown hair) was very rude. We got there at 8:30pm and she tried to tell us that They were closed, and their ice cream machine was broken. When I ordered a banana split she was giving me so much attitude, and was rolling her eyes, and making faces at my group. There was another worker there that was amazing. It seemed as if she was new, but had a huge smile on her face, and did so well. The ice cream was amazing, but that one girl ruined it for me. Thats why its a 3 star for me.

ce
Review №48

It was super delish. Dark chocolate and sweet cream were my faves.

un
Review №49

How does it say they open at 10 here, on their door it says they open at 10:30, I’ve been here for an HOUR, from 10 to 11 and NO ONE IS HERE, HORRIBLE WASTE OF MY TIME AND GAS TO GET HERE AND WAIT FOR AN HOUR, EITHER ADVERTISE THE RIGHT HOURS OF OPERATION FOR YOUR STORE OR GET RID OF THIS STORE. That’s just ridiculous....and extremely unprofessional..if someone from HR is reading this, open up a store in Duncanville, I’d much rather go to one on my side of town please, because this location sucks !!

Sa
Review №50

Fantastic Ice Cream And Cakes There.

Mo
Review №51

It was great to me. The young man was very nice and helpful. IT was my first time there. Im going to take my husband there soon.

K.
Review №52

I LOVE the ice cream but the staff is not as great as they used to be a few years ago and the selection of ice cream and mix ins is pitiful. They run out of vanilla all the time and NEVER have strawberries !! They are really slow with the service as well. And oh yea there were millions times I went in and attempted to pay with a gift card I got for my birthday and their machine didnt work for like 2 months!! AND the run out of tops for the cups of ice cream! Get it together PLEASE because when they do have the ice cream I love its delish!!

Ca
Review №53

Honestly, who can compete with Marble Slab? Their ice cream is perfection! I personally love the cheesecake flavor 😍😍

Ju
Review №54

I WOULD RATE THIS PLACE A ZERO!!!! Like first of all when they handed me my ice cream it was melted and dripping off my hand so I had to slurp it. And it tasted so gross. Not like the other ones I’ve been to. It was an unsanitary place, they also did not use gloves while handling my ice cream. Overall this place should be inspected by the health department!

Ma
Review №55

Really bad service.

Vi
Review №56

If you like Gourmet Ice Cream, this is the place to go. First time at Marble Slab Creamers and we loved it. The variety is a little differant, like the Sweet Cresm ice cream. It was excellent! My wife had the Cheesecake ice cream and added pecan pieces which was great ! They didnt just sprinkle the pecan pieces on top of the ice cream, they actually folded it into the ice cream, which was very cool to watch. A little on the high end side for ice cream, but well worth it. The selection of ice cream and toppings were great, making it a fun place to stop and get something differant!

Mi
Review №57

Fantastic ice-cream, clean store, and good service.4-stars and not 5 because of false advertising.The slab is granite.Not marble.

Ma
Review №58

Was happy with service I received, yes its pricey however its a specialty ice cream shop, get place for kids of all ages for a treat including myself

Ry
Review №59

I was in earlier today when Samantha and Nicole were both working. Apparently it was rush hour there or something because it was really busy, and they were both working really hard and making sure everyone’s order was correct.While I was there, a large family (6-7) came in and were extremely impatient and rude to Samantha and Nicole both, making unfound complaints and just generally being bad patrons. They all wanted strawberries and Samantha had to go get more and cut them up because the family had used up their supply on-hand, and they were being very rude and impatient as I mentioned, especially for something they specifically requested.The family then all decided to leave after several members had eaten large portions of their orders and they DID NOT PAY nor clean up after themselves. They got away with several, SEVERAL dollars worth of free, gourmet ice cream, and left making baseless threats to the two girls who were left basically traumatized by the whole ordeal.I don’t know if a manager will read this but I hope nothing bad comes of any of the employees there because of this incident; I have had no issues any time I’ve come and could not believe the behavior that this family felt was acceptable in public. I am embarrassed to have witnessed the event and wish nothing but the best to the crew at MSC-Cedar Hill.

Da
Review №60

I feel sorry for the same dude who has to show up day after day and work all day for the employees who never show up for work. Ive seen him here alone. Today he is not here. Maybe he finally quit.Its pretty obvious management at this store location does not care. I do not see how this place stays in business. They cannot keep good employees.It is currently 11:30 am on Tuesday, March 6.The store hours are posted 10:30 am - 10:00 pm. The store is closed right now. This is the 3rd time I have come at 11:30 am and found the door is locked. And the store is closed. Hey marble slab management are you listening?????

Sh
Review №61

Mmmmmm. Good. Wouldve been 5 stars but the door was locked when we arrived at 12:15pm waited around. Someone finally showed up after about 20 minutes. Guess maybe there were shorthanded or something.

Di
Review №62

Service was super fast. Quite affordable and extremely delicious.😊

Th
Review №63

Very tasty. Good friendly service.

Je
Review №64

Good ice cream. Worth the $$. Rarely a wait. Decent parking. Love the banana ice cream.

Pa
Review №65

Yummy ice cream, just the way you want it.

Dr
Review №66

Ice cream is great but every time I visit, they are under staffed...long waiting time.

Go
Review №67

Great icecream and hand rolled waffle cones with unlimited toppings mixed in. Family friendly environment clean. Restroom for customers

Ma
Review №68

Great ìce cream. Need specials or lower prices.

Ya
Review №69

Love their ice cream sandwiches and their coconut ice cream.

Ka
Review №70

Delicious. Try the cotton candy shake. I was hesitant at first but turned out delicious!

T
Review №71

Its always fun to make your own ice cream flavors!

Mo
Review №72

Where are they.. why is store closed? Website says the store opens at 10:00. Took granddaughter and 6 little friends. When we got there the hours on the door stated store opened at 10:30, so we waited.. we arrived at about 10:10..imagine 7 little anxious girls ready for ice cream.. We finally left at 11:00..How awful😧

ka
Review №73

I had butter pecan, and there were no pecan in the icecream. I like texture ice-cream.

Oa
Review №74

Ive been going to this place for a year now and they never cease to amaze. Best ice cream EVER. Way better than Brums.

Mo
Review №75

Good ice cream centrally located and can shop in the midst.

Ar
Review №76

The person serving the ice cream did seem to have experience. Mixing the ice cream with the toppings was not done correctly. Toppings were not mixed. Portion were expensive. My sisters ice cream didnt have all the toppings. Bad experience in general.

Sp
Review №77

Idk, the girl working was nowhere near friendly and just stared at us the whole time. It was dirty and no music and just awkward. Take it to go

Em
Review №78

Expensive but good

Jo
Review №79

Ice cream is so good here, and I love the shakes.

De
Review №80

People are friendly and the ice is really tasty

Su
Review №81

Love their ice cream 😍

Ri
Review №82

They can use more happy people working there

Ja
Review №83

Great ice cream tons of flavors and mixes.

Pa
Review №84

I love ice cream

Ja
Review №85

The owner keeps letting this location run out of stuff one weekend pecans then it was quarts then the ice cream flavors then the tops for the quarts

An
Review №86

Great service and ice cream

El
Review №87

Be careful in this place.!!!!There is an employee there taking pictures of debit cards.

Wh
Review №88

Marble Slab is my favorite ice creamery! Ive never had a combination I didnt like and I dont think I ever will!

As
Review №89

Wondering why it’s 12:32 pm on a Thursday and no one is in the store nor is there a sign on the door showing they are closed. Not a way to run a business

J
Review №90

The best ice cream place in Cedar Hill.

Sh
Review №91

The Strawberry milk shakes are the best

Je
Review №92

Drove 20 minutes here just to have them be closed. 3:00pm on a Sunday. Hours online AND on the door stated they were open. There wasnt even a sign on the door stating they were closed for whatever reason. Literally walked up to a locked door with no one inside for no apparent reason.

De
Review №93

The best when it comes to ice cream, we all scream for ice cream!!

Ki
Review №94

I know I dont need this, but I want it. Soooooo good!

Jo
Review №95

Love this place very much

Na
Review №96

Amazing place!!!!! You must go here to taste the BEST ICE CREAM EVER!!!🍦

J'
Review №97

Instead of helping 3 customers, a worker just decided to clean tables that were already clean and blatantly ignore us while her coworker was helping two other people. I was Black and so were the other customers, I believe she was racist.

Be
Review №98

Ice cream was so good

Ga
Review №99

Im really disappointed in this place they never ever have the ice cream I like, either theyre out of it or dont have enough of it to complete the order. 👎 Bad experience everytime I come here.

De
Review №100

Great ice cream.

Information
31 Photos
100 Comments
4 Rating
  • Address:374 East, FM1382, Cedar Hill, TX 75104, United States
  • Site:http://order.marbleslab.com/menu/marble-slab-cedar-hill
  • Phone:+1 972-293-7669
Categories
  • Ice cream shop
Working hours
  • Monday:11AM–11PM
  • Tuesday:11AM–11PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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