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Sonic Drive-In
3018 Charleston Hwy, Cayce, SC 29172, United States
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Sonic Drive-In
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Gi
Review №1

If going there morning or daytime quality of food sucks! It takes FOREVER for them to take your order much less get it to you in time. And it is never right. U tell them 5 times make sure there is honey mustard in the bag and they park you and bring your food out without honey mustard. So aggravating!However, night crew is great! Food is always good. Customer service is always good. And they bring you everything you ask for.But as usual everything there is so expensive!

Da
Review №2

Got through my order, lady put Coke with cherry instead of Cherry Limeade. We went back and forth with her continually adding a cherry coke of various size on my order. Finally got it right in the end. Hilarious experience. She was very nice and the carhop as well. When my food came out there was a cherry coke with it but I wasnt charged for it and I had two little baby straws. I will never forget this. 10/10 would recommend.

Ch
Review №3

Seems to be going down in service and quality

Ch
Review №4

Out of BLT, chicken nuggets (was given by mistake) and mozzarella sticks, the Mozzarella was the best! Was given the correct order of chicken nuggets tossed in BBQ sauce. Those were good! The regular chicken nuggets were dry and hard, (as usual)! Ive never had good regular chicken nuggets at Sonic, ever! Dont get them!

We
Review №5

Better than the other sonic around here! Slow as grass growing in winter. Food is good but if you go for dinner bring a book because ya phone will die b4 you get your food.

sa
Review №6

Great ice cream. The gas station restaurants nearby were all closed

Th
Review №7

The ordering and delivery was decent and professional but when we check the food when we got home my mom and I discovered that were missing two sandwiches that we traveled all the way back to just to get the missing burgers

Qu
Review №8

Love this particular location. Open 24 hours, service with a smile. I actually live closer to the one on hwy 1. But its not 24 hrs, and they seem to always be out of what I go there for. Tried telling me it company wide. So this one must be private owned or something cause they always have what I ask for.

Ap
Review №9

The Owner Jessy and his manager David are great and they try to keep things clean

Ca
Review №10

Always great never bad . Great Food always ..thank you Sonic ... right on time ..

An
Review №11

I have never been so angry at a restaurant in my entire life. For some reason, at this location they always include pico de gallo on theUltimate Meat and Cheese Breakfast burrito, which is supposed to include bacon, sausage, egg, and cheese. I have received pico de gallo on this burrito many times, but never made a fuss because it isnt that big of a deal.Today, my wife specified at the ordering window no pico de gallo. Then at the pickup window, she asked these dont have pico de gallo, correct? and she was assured that they did NOT.When we got home, there was not a single piece of bacon in the burritos, and only 3 dime sized flakes of sausage. But there was GIANT slices of tomato, GIANT slices of onion, and a HANDFUL of jalapeño coins (more than would ever be pleasant). SOME egg and cheese were present, but tomato, onion, and jalapeño coins composed about 90% of the burrito filling. It would be absolutely impossible to look at these and say yes, thats an ultimate meat and cheese breakfast burrito.I dont know if this was supposed to be an intentional middle finger to us or if incompetence is to blame, but Im done giving this location my money.

Kr
Review №12

I go here often they dont make mistakes often, but if they do they correct it immediately!

Le
Review №13

I ordered a strawberry slush which had next to no strawberries it was all plain ice in the center I ordered an orange cream slush which was just a vanilla shake and for the 1st time ever my burger said no onions on the sticker but was covered in onions when I opened it I was so disappointed when I asked the girl about it she said there machines were down then why wouldnt you say that instead of making slushies that cost so much with no flavor I dont think Ive ever been so disappointed with sonics its always been good before now maybe I went on the wrong shift I went at about 9:30am

Ni
Review №14

I had a simple order. 1 medium chocolate chip cookie dough blast and one cheesecake blast. they were out of cheese cake bits so we changed it to a peanut butter milkshake. when i got to the window the lady rushed out 2 cups,one chocolate milkshake and the peanut butter milkshake. when i asked if mine had cookie dough she said no it didn’t and she replaced it with a new one that had literally 5 pieces of cookie dough on top of it. good job sonic👍.

Kr
Review №15

This location is slow but the food is always great. I dont mind the wait when my order is correct and the food is fresh.

Ro
Review №16

On 09/06/21 Labor Day, we didnt feel like cooking so we chose 2 go to Sonic drive-thru, My wife found hair in her burger! Will not be returning ever again. Employees should be made to wear hair nets when working with food.

le
Review №17

Better than Wendys definitely and have some very pretty chicks that work

Ke
Review №18

Went thru drive thru with 3 friends on a weekend night around 1130pm. Only one car ahead of us when we got there so the wait was super short. Our orders ranged from one item like a Sunday up to a combo. The cashier was vigilant in getting the correct order...repeating it as needed. We received all but one hot fudge Sundae. We attempted to go to the door but no entrance due to covid . Back in drive thru. We explain we are missing an item. The girl closed the window while we were talking. Came back handed it out to us and slammed the window shut. Never said my apologies....have a good night....screw off ..NOTHING! SO while the food was quite tasty the service takes away from the quality in a major way.

Ni
Review №19

Service was nice and fast.. Sandwich was hott, but tots are always served cold. 3rd time this has happened...

ke
Review №20

Just left drive thru and asked for a number 3. They didn’t put bacon on my super sonic double bacon cheeseburger and their phone keeps getting the busy tone. I’m all the way home from working 14hrs. Everything else was fine, but really wanted my bacon.

Jo
Review №21

Drive-thru service, fast, and friendly. Just to put it out there, I do not know if all employees wear mask but the two I seen inside were not. Be safe out there travelers.

As
Review №22

The young lady, Akeila, that served me was so pleasant. She truly represents customer service. She came out with the most beautiful smile and assisted me in placing my order. Although I couldnt get my slushie, Akeila assisted me in ordering an even better MANGO 🍒 Lemonade😊. I must say, its my new fav. Hope to see her and/or more employees like her on my visits to come.

Ha
Review №23

Got a orange cream milkshake. Im just glad Im not allergic to peanuts. Multiple tiny pieces of peanuts were in my shake.And my husband got a cookie dough milkshake and it had oreo chunks in it. Other than that they were good.

Br
Review №24

Its Sonic. Good for above average fast food.

Gw
Review №25

Your oil is freaking old and burnt. And made everything taste burnt and grose and old. Could not bite into the onion ring because it was so burnt.

Ma
Review №26

Great place to eat, awesome staff amazing experience

Je
Review №27

Love sonic, it is my favorite fast food place to eat!!

Bi
Review №28

Everything was good except the supersonic burrito. It was cold and the cheese was not melted.

BS
Review №29

If its a packed line do not shy away.. this location is worth the wait

Ch
Review №30

Personable the staff was. The knowledge of saleable items were questionable.

Pe
Review №31

Decent service poor quality food.

Ja
Review №32

Was very clean very good service got a BLT it had lots a bacon on it and was very tasty the restroom was clean and maintain the parking lot seemed to be kept up also or a Sonic it was a nice place

Mi
Review №33

Best coney chilli dog ever .

Pa
Review №34

Friendly staff! Hot food! Taste was great as well

Sa
Review №35

Unfriendly service ( I had repeat my order after being ask for it the first time) and old boneless chicken (both orders). Tots were cold. I guess the hotdog making is what I waited on. I still had to pull up and wait on old food. $27 wasted!

Na
Review №36

Ice cream is always 😋 good!!

Sh
Review №37

My food came out quickly and the carhop was very nice. I never have any problems at this location.

Th
Review №38

It says they’re 24 hours. I went at 2 am on July 27th and all the employees were in the parking lot smoking and yelled “were closed” as I drove by. Went back at 3am and they’re still in the parking lot riding the clock and not working.

Su
Review №39

Alwaya a great place to eat. The Super Sonic burrito was very good

Ly
Review №40

Forgot parts of the order. Food was good but didnt get some items.

La
Review №41

My girl and I just received the worst strawberry limeades ever produced from here. We took sips of and both spit out red syrup.STAY AWAY from late shift and you should be ok

Jo
Review №42

Went in after work. Grab that new Lemonberry slush and its good. Highly recommend trying it out.

Ro
Review №43

They gave us for single Burgers instead of our four double Burgers but they replaced all of them thanks to management

90
Review №44

This location is a good choice overall, and usually one for a late night snack most of the time. The staff is very friendly and you can tell they take pride in their job. My only complaint is the food quality. Most of the time I get the chicken strip basket, and most of the time the food is not that fresh. The fries and chicken strips are usually warm at best. Overall, I will continue to go to this location in the future.

Ti
Review №45

Can you say crushed ice? Got a bag for my Aunts house after her husband died, and the crushed ice was right on time!! A little something that helped make the family feel just a little bit better!

An
Review №46

It was excellent. My daughter works there

Me
Review №47

Not super clean. Smelled like an ash tray. Food was ok. Used to be a better place to go.

Ma
Review №48

Nice and clean. Employees very friendly and efficient! Food was great!

Ca
Review №49

Every time I put in my mobile order they never give me the sauce I pay for ruins the meal for me getting home to no sauce

Wi
Review №50

Worst experience ever, bad services employee dont care about their customers.

Te
Review №51

Very fast and efficient. The assistant manager was working the drive thru. I was little in and out in about 3 minutes.

Ay
Review №52

Did not have to wait long to place an order but had to wait a significant amount of time for order to be completed.

Ja
Review №53

Very slow. The girl gave me the wrong change and had trouble getting my order correct. The chicken sandwich had tomatoes on it when I asked 3 times to not put tomatoes on it. These kids were very unprofessional. Im very disappointed ☹️

Bi
Review №54

Arrived and told the lady that the drive through that I had placed an order on their app. She checked and said that they had not received it. I verified the address of 3018 Charleston Hwy and she said that this location was 1028 Charleston Hwy. After driving several minutes I realized that I did go to the correct one stated by their App and that she probably said that cause of a reason that Sonics app is just that good which I learned by blowing almost $15 dollars for breakfast ( For myself and my wife). This same scenario happened once before. Once bitten, twice shy for Sonic has officially lost a long time customer.

An
Review №55

It was alright, dont care too much for the food & is way too pricey, I only go to Sonic for milkshakes!

Ch
Review №56

Eh... kinda over priced but its ok I guess

Ti
Review №57

Glad yall are open late!! Slushes are the best!!

Br
Review №58

They were ok with my order thats all im going to say

Jo
Review №59

Hot and ready fast!! Drive thru moved well. Friendly team.

Ro
Review №60

No one that works there will wear masks. Just stay away. This was taken 24 hours after notifying corporate.

Je
Review №61

Popcorn Chicken, needs more Chicken 🐔

B
Review №62

The food was good for fast food. Fast and friendly ser6

Ch
Review №63

Love sonic prices are too high

Sh
Review №64

Its Friday night..mam we have no strawberry..no fudge..and no chocolate..had to wait on 2 milkshakes...and 1 was not right...really??? Do better Sonic!!!

Ra
Review №65

Great milkshake.

Gr
Review №66

Good food have not been to a sonic in many years

Ma
Review №67

My boyfriend bought me a sugar free slushy, its was clearly not sugar free. As a type 1 diabetic I ordered sugar free, and after drinking half my blood sugar was over 250. The careless of the employees is hazardous. My vision blurred and I was physically not well. I reached out to management and was never contacted. If I want sonic, Ill go to a different one.

De
Review №68

Service was ok but order was wrong, had a man little girl all the way home

Ra
Review №69

Very good service and super food. Thanks to the crew that were working on New years day so we could have good food while traveling.

Ka
Review №70

Rude service and the food was well over done and more the likely reheated from leftovers...Very disappointing.

Ca
Review №71

They couldnt get our order rt, but the foid was yummy.

Sh
Review №72

Had to wait on my order only for it to be wrong. It shouldnt be very hard to make a plain sandwich but still got it wrong. The food was okay but nothing to brag about. Now I remember why I rarely eat at Sonic.

Ra
Review №73

Staff was very nice and easy to deal with. Promptly brought our orders with accuracy. Looking forward to the next visit.

Sh
Review №74

I have apparently tried mobile Order one too many times they never get my drinks right how hard is it to make a frozen slushy strawberry lemonade I’m done with this location forever wish I could give zero starts just based off my experience wit them alone:(

Sh
Review №75

They were fast and friendly but cudve made fresh fries the ones I had was a bit hard but overall a good place to eat and great place for milkshakes and cream slushes. And the offer inside seating as well as outside.

St
Review №76

Great location. The wait is never that long even on busy days.

Ke
Review №77

Line was to the road but good product

Ch
Review №78

They cant never get your order right, always giving you the wrong the order. Need to pay more attention to people order and not be in a rush to pass out the wrong order.

Ji
Review №79

Machines are always down between 1am and 3am. Why even be open 24 hours if u cant take payment or order or anything?!?!?! Its ridiculous!

La
Review №80

Friendly staff, good food,, great price.

ja
Review №81

They are pretty quick and havent messed up my order and food has always been hot

Da
Review №82

Best Sonic in town. These guys are always pleasant, food is always fresh.

Je
Review №83

Better than most of their competitors

Oh
Review №84

I come here quite regularly. Always fast, and 98.9 % accurate. (Often leaving off marinara sauce with the mozzarella sticks) They make great use of the mobile app. It truly saves time at this location!.

Cr
Review №85

So I goes to Sonic and get this small ass drink with my combo.. They never gave me this small drink before with my combo. Then I call about it and the manager (Antwan) hung up in my face. I hope he lose his job very poor customer service skill. I will never spend another dime at this sonic you suppose to treat people with respect always remember the customer pays your pay check. Just remember that.....

Kr
Review №86

Overall bad experience. The food was cold and overpriced. Service was unpleasant. Not likely to return.

To
Review №87

Great milkshake and blast. Will cost you about $5 for a medium. Fast service. Mask not worn properly or at all by staff.

Cr
Review №88

Ice cream machine was down 😕

Ky
Review №89

Rude staff, horrible service. Definitely just as bad as the one in Lexington.

Ki
Review №90

The guy taking the orders were rude but the server had great customer service

Ti
Review №91

Love the Sonic on Charleston Hwy. Always friendly and the food is good and fresh. Good job 👍

SE
Review №92

They didnt have what I went there 4 but service was friendly and food was hot!

Br
Review №93

Love sonics

Ja
Review №94

Good food. Fast service. Not many drive and sit stalls.

Je
Review №95

Got my stuff very quickly and the staff was very nice

Am
Review №96

I ordered a Beacon cheese burger. They did not put Any Beacon on my burger then I ordered large cheese fries i paid for them and they didnt give them to me. Sorry service and messed up my ordered 100%.

An
Review №97

Five piece chicken tender.... With honey mustard... Small issue...I only got four pieces... Without honey mustard. Although they did figure out the app payment!

Qu
Review №98

Went on my 30 minute lunch break spent 15 minutes in line soon as i got to the window i see the employees just talking and laughing. Wasted half on my break just sitting there so i left. Definitely disappointed

Mi
Review №99

Good food & variety. Fast, friendly service! Ill be back! Thx

An
Review №100

Wonderful place to eat.Great service as we eat inside and marvelous food

Information
80 Photos
100 Comments
4.1 Rating
  • Address:3018 Charleston Hwy, Cayce, SC 29172, United States
  • Site:https://locations.sonicdrivein.com/sc/cayce/3018-charleston-highway.html
  • Phone:+1 803-728-0041
Categories
  • Fast food restaurant
  • Restaurant
  • Ice cream shop
  • Chicken restaurant
  • Hamburger restaurant
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Outdoor seating:Yes
  • Curbside pickup:Yes
  • Takeout:Yes
  • Dine-in:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Alcohol:Yes
  • Quick bite:Yes
  • Salad bar:Yes
  • Vegetarian options:Yes
Dining options
  • Breakfast:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
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