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Precision Tune Auto Care
1118 Knox Abbott Dr, Cayce, SC 29033, United States
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Precision Tune Auto Care
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Ma
Review №1

Darrell got my Sentra running great after having problems with a vehicle I purchased from a shady dealership. I returned a month later for another issue. Again Darrell got me up and running quickly. Being new to SC Im glad I found an awesome honest mechanic.

Za
Review №2

Came in urgently on a Sunday evening with 3 engine codes. My engine was running too lean and I simply didnt have the time nor tools to test it out. Monday morning by 1130 the diagnostic was done, and by 330pm my car was fixed. Also they provide a military discount and were understanding of my situation. Thanks yall.

Te
Review №3

Love this place theyll Get you back on the road no worrys Ashley and D.O. awesome

Re
Review №4

The absolute best car repair services, in every way!

Ma
Review №5

Great customer service, Darrell is awesome and very knowledgeable. He knows his stuff. At this place they don’t try to scam you like some of these other places. They tell you what is exactly wrong with your car, and tell you how to keep up the maintenance. The receptionist is the best and she has a bubbly personality. With great customer service like this, it makes you want to keep coming back. The overall staff is welcoming and professional.

Bi
Review №6

Precision Tune is a very good place to get your vehicle worked on. However, have money $$$ with U or in your bank account. BECAUSE THE COST OF LABOR IS VERY HIGH...

Cy
Review №7

Staff friendly and great prices ☺️ Precision Tune Auto Care gets the job done ✅

Am
Review №8

Need a new managerRush job on cars

Di
Review №9

Great service . very low price for basic oil changes. Darryl is the best.

Th
Review №10

Great customer service and excellent work on vehicle!!! I even caught a deal on labor after David replaced the seals and bulbs on my brake light...it was supposed to be about $35 but he was going to say it was free...of course I tipped him about $15 short of that!!! Id recommend Precision Auto, in Lexington, any day!!! 💞❤💞

Ch
Review №11

Had an oil change and received list of what else was recommended.

Sh
Review №12

Good service. Friendly staff. Pleasant atmos8. Fair prices.

da
Review №13

Thank you Darrell. Will use them again in the future!!! They a great job would strongly recommend.

Sh
Review №14

This is a place that I will never again in life use. My mom took my car there, they give us one price over the phone. Once the work was done it was 400+ more than what they told us, because they took it upon themselves to do other work to the car without prior approval. My car was still skipping took it back he said give him a hour which turned into 24hrs remind you they originally got the car Saturday, morning which that 5hr wait turned into me getting my car back Monday evening and it went back to them 10 min later 200 more dollars car was still doing the same just worse. Call corporate and Darrell from corporate never calls back so I called him he claims he will call back never did so now they tell me they not refunding me my money or not even half on there behalf. Theyre a rip off for people money.

Je
Review №15

All the staff is amazing!! Especially the manger and front desk receptionist. The manger saw a few issues with my car and showed them to me, which I loved I feel like he wasnt trying to take advantage of me. The receptionist was very helpful in answering all of my questions! The service was fast, friendly, and affordable! Will most definitely be back!

St
Review №16

I am amazed at how fast they are. Not only are they fast but friendly too. The technicians know what they are talking about and wont try to get extra money out of you. Ill definitely be back

El
Review №17

Fast efficient friendly service.

Je
Review №18

The staff was friendly, professional and helpful. I wasn’t sure what was wrong with my car and not only did they figure it out, they fixed it. They explained the process to me and made sure I was happy with everything. 10/10 from me for a job well done! Garry and Mike made a fantastic impression! I will definitely bring my car back for anything else I need!

Mi
Review №19

Took wifes car in for brakes.They installed faulty parts that damaged rear axle seals.Installed new seals, under warranty,which went bad and destroyed the whole rear end. Again, under warranty, replaced the rear end. However, they used the wrong model year, and, although it made it through the warranty period, failed shortly after. Incompetent mechanics, and unhelpful managment.

Jo
Review №20

Been coming to them since I got my 06 X5 been great experience excellent customer service definitely will be coming back soon

Ke
Review №21

You were up front and extremely helpful every step of the way! I felt that you did an extremely good job and you treated me with kindness and dignity. I truly am thankful to have brought my car to your shop fresh into town! It feels good to be treated like more than a dollar sign. You guys are awesome.

Am
Review №22

I brought my 1977 el Camino there for and oil change and a cooling flush and a fill... they flushed my system but did not refill it.Make sure you check behind your services with them.

Ch
Review №23

I went to get my brakes fixed. Darrell was very fast and professional. He stayed after close to ensure that my brakes were fixed properly and he explained everything to me along the way so I was never out of the loop.

Sh
Review №24

Great place for car repairs and darell will always make sure your good to go!

Da
Review №25

Mr Darryl is awesome straight to the point and fast service. Staff is super nice definitely will do business here again

Yu
Review №26

People are very friendly and prices are affordable. Also, my service was done in 2 hours while other places estimated for 6 hours. Definitely coming back!

Ia
Review №27

Very friendly and knowledgeable front desk clerk and the mechanics are knowledgeable and friendly as well. Prices seem to be very fair and I didnt feel pressure to do all of the extra recommended services at that time, although the pricing of one did convince me to go ahead and to it. Would definitely highly recommend Precision Tune Auto Care based on this first visit, Ill definitely be going back...

LK
Review №28

Very professional staff, well informed about their work. Carfax reported work. Best mechanic shop Ive been to with affordable prices. The manager is actually a seasoned mechanic, so he knows his stuff. Love this place!

Do
Review №29

Great place to take your vehicle!!! The staff are there to ensure that your visit is the best that it can be.

De
Review №30

Receptionist SUPER nice...however...there was a lady in the garage area, that walked around smoking a cigarettes the whole time I waited for my car. She was flipping her ashes in a big trash can in the garage. NOT A GOOD IMPRESSION!..I would think this would NOT be allowed. The morning after I had my oil change, on my way to work..my oil light came on. It said 3% oil life left. NOT going back because of these reasons...would NOT RECOMMENED!...the one star is for the receptionist..

Go
Review №31

I didnt even get my car repaired YET.....but that guy Darrell is awesome! He made me feel so comfortable and even gave me great prices and options for what I needed! He soooooo friendly and sweet! I WILL be back to these guys!!!! Thanks darrell

Ca
Review №32

Came in for the $14.99 basic oil change and was helped immediately by Assistant Manager/Lead Tech: Dan The Man Lear (I gave him the nickname) who was extremely friendly & funny, yet professional. The entire crew was kind, smiling, knowledgeable and hard at work. I was in and out with a smile and not one single complaint about my entire experience in less than 20 minutes. I will definitely be returning to Precision Tune Auto Care in Cayce, SC!!! Thanks again guys! 👍👍🔆✴❇🎆🎉🏆🚗🔧🔩🚘⛽💸💵🕐🕑☑✔✅💯👍👍😊

Te
Review №33

Jonathan, and the team, very professional and courteous. Went on a Saturday, expexcting long wait turns. Not at all. Waited less than 5 minutes in line, once handing over my key, wait time was literally less than 20 min. I put 20 min, because it was that fast. Probably 15min. During that time, once the car was inside the garage, another team member, came and explained my car uses synthetic oil and gave me a cost. I will definitely use their services again.

Ro
Review №34

I almost turned around and left because they were so busy. But I decided to stay and enquirer about an oil change anyways. I had called around to several places who all told me about a 2 to 3 hour weight. Even with as busy as they were they had me in and out in 30 minutes. The customer service was incredible. They didn’t shove all kinds of products and services down my throat. Just changed my oil, replaced my filter, topped off all of my fluids and aired up my tires for $25 bucks. The price and service here is worth not taking to a high end fancy auto shop that is over priced. Will be back for sure.

Su
Review №35

Garry went above and beyond to get my car fixed as quickly as possible. I was stranded in Columbia from out of town and thankful for his expertise and quality service. Would highly recommend him and now have to my family who live in Columbia. Thank you.

Au
Review №36

Went and got my oil changed and they striped my bolt and now I have a bad oil leak they didn’t say anything about

Cl
Review №37

Everyone was friendly. Didnt have a long wait. Reasonable prices

La
Review №38

Always go over and beyond. Gotta love these guys especially Brandon the singing mechanic. Awesome work. Well worth the wait.

Ga
Review №39

Amazing service and kindness. Great mechanics who are fair and honest. I had a broken belt and other issues with my car that was taken car of quickly and honestly. I will always be returning my business here.

sh
Review №40

We always use precision for oil changes

Sh
Review №41

Said it would take about 2 weeks to fix my car. Had my car for 2 months, said something was wrong with the computer. Returned my car in worse condition without the computer fixed. Made us pay them for doing nothing. Best scam ever.

Na
Review №42

I love darryl! He has been the best mechanic ive ever delt with. I will forever take my vehicle to him and his crew over on knox abbot!

Se
Review №43

Just went in for new wiper blades. It was quick and the staff was excellent! They even moved my car into the first bay so I wouldnt have to walk out in the rain!

gi
Review №44

Very good service and honest prices

Jo
Review №45

The new manager is great with car knowledge. Shop is really clean. The guys there are doing a great job.

Sh
Review №46

My boyfriend got an oil change, paid $50, yes I said $50, for high mileage oil and drove around for less than an hour, his truck started smoking. Came home and checked and it had 8 quarts of oil in the engine! Had to drain and I paid for a new bottle that cost another $25, which was not high mileage. The new oil was black as can be when he drained it. We both called and said that we wanted our money back.. They said no. And was talking to me like I was an idiot and didnt know how an oil change worked, just because I am a female. The manager, Travis, told me to come up there with the new container and the receipt to the oil I bought and was gonna give me my money back.. Once again treated like I didnt know what I was talking about. Made me late for work and ended up spending almost $80! For one oil change. My boyfriend continued looking at his truck and the oil filter was not put on tight enough, either. Sorry people and I suggest everyone to take their cars somewhere else because these people have no clue what they are doing.

Ei
Review №47

Friendly, helpful and courteous staff. Brought up things that need some attention, but didnt try to over sell you something.

an
Review №48

They were great only twenty-five for a standard oil change I got there at 4:30 they close at 6 all the other oil change places when at 45 and up for standard oil change and nobody would take me in because I said it was too late and it was 4:30I called precision at 4:45 and they got me right in like I said it was 25 for the oil change and they topped off all my fluids and checked definitely will be going back

Br
Review №49

I had my oil/filter changed and wiper blades installed. The service was prompt but the job was really sloppy. My truck was returned with several grease spots on the driver-side floor mat. Also, a significant amount of oil was spilled in my engine compartment and dripped in my garage. I had to get under my truck to see if they had tightened the drain plug and try to clean the oil they spilled. I will not be going back to Precision Tune.

Ph
Review №50

Travis Jennings and his team are fantastic. Always fast and reliable and never try to oversell anything unnecessary. Highly recommend!

Be
Review №51

Professional staff. Fast efficient service. Runs circles around the big automobile chains.Ben Green

Ra
Review №52

As always, my visit to Precision Auto Care was quick and efficient. I was in and out in no time and even enjoyed a nice conversation with the staff.

Ta
Review №53

Took my car there for a diagnostics test. They said I needed a tune up, front brake service, and ignition wires. Charged me $626.41. Said recommended services are new rotors, a oil change when ready and trans flush. Had to take it back the next day to redo the brakes and get new rotors. After doing this service, the manager Travis then had a whole list of repairs that needed to be done to my car totaling over $1200! When just before I only needed three services! Also stated my transmission was slipping, yet couldnt tell me the problem because they cant check my type of transmission. Total con artists! Taking my business elsewhere!

Am
Review №54

I came in to have my transmission serviced, my oil changed, some filters changed and my tires rotated and balanced. I got here at 1pm and it is now 3:23pm and my car is not done. They forgot to rotate my tires and balance them so I told them to just forget it and Im still waiting for them to do my oil change. This is ridiculous never will I ever bring my car here again!

Ma
Review №55

The staff was really nice and friendly and the service was quick.

Cl
Review №56

I needed a tune up on a used car I bought, but I wasnt prepared for the price I paid! I shouldve just bought the spark plugs and wires and paid a shade tree to put them on for me!

St
Review №57

Fast and friendly and very much customer oriented.

Ja
Review №58

New management...great...goes beyond to please the customer....Nathan is the best mechanic there

Je
Review №59

Stop trying to cross sale, I only want what I came for, a speedy oil change... unless it needs immediate attention or its going to ruin my car, please stop trying to sell me stuff. Its annoying. Every time, never fails.

C
Review №60

Gary was awesome he and his staff went above and beyond to help me resolve my vehicle issues!

T
Review №61

I would give them 0 stars. Paid for a brake job and oil change. Brakes squealing 2 months later and my oil was never even changed .

G.
Review №62

Above and beyond. Was on my way home to Greenville, NC and serpentine belt and tensioner broke. I overheated. They close at 5 but are staying open late to get it repaired for me so I can get home. They did not have to do that. Also, very friendly. Was very upset at getting stranded and theyve put me at ease. Easily recommend this place if you want great customer service and honest people.

Ke
Review №63

Excellent customer service! Honest and diligent care. Highly recommend!

sa
Review №64

Stopped by company was extremely busy but I was driving around for months with one headlight patience is a virtue. Great team thanks TRAVIS, DAN & CEDRIC 😂😂

Li
Review №65

Kind and friendly service. I would recommend going here.

Em
Review №66

Super nice, and got me out for my oil change is less than 20 minutes!

Br
Review №67

Ill give them an zero!! Too high and never fix anything right just make it worst!!! Its an waist of time and money!

El
Review №68

I came in for an oil change and it was quick and what I needed! Good customer service and speedy service.

Ma
Review №69

They were quick and fast.it was straight to the point and honest working people and experience.

Je
Review №70

Lady behind counter was friendly on her game

Ka
Review №71

Worst Place To Go For Car Service!! They try to make you pay for random things they take out of your car when you just go in for an oil change. Slack service, and they take their time to get anything done. Waited over 30 minutes for an oil change when I was the only person waiting.!

Sy
Review №72

Do not get your car serviced here. I took my car in to have it serviced for a check engine light and an electronic throttle light and the manager personally serviced my car. We left the shop and ths car worked fine- we drove it to Charlotte NC and it started to show the same problems. I had to get a rental vehicle to get back home and when I went to talk to the manager he stated that THOSE LIGHTS WERENT ON IN MY CAR WHEN HE FIXED IT! I even took the liberty of calling corporate and I was shocked that they backed him on the decision to not return my money or fix my vehicle properly. I ended up getting it fixed elsewhere and having to spend an additional 600 dollars.

Je
Review №73

Quick service and efficient

La
Review №74

Gave great service and went the extra mile for my car detail!!! Thanks god bless

Ty
Review №75

Very friendly staff and had a great experience

De
Review №76

Got a oil change and a engine flush and now my car has smoke coming from the tail pipe and it wasnt doing that before i took it there

Ke
Review №77

They got the job done at a great price.

Ka
Review №78

Wonderful they always take great care of me. After coming here I wouldn’t go anywhere else.

Vi
Review №79

Do your homework just saying

Jo
Review №80

I really like getting my oil changed at the Cayce location. They always get me in and out in a hurry. I live in Lexington but always go out of my way to visit that location

Ra
Review №81

Service was speedy, but my last visit wasnt good, my car started over heating, I went in for a premium oil change where my fluids were supposed to be topped off, turns out all they did was changed my oil n I needed coolant

Sh
Review №82

I was in and out and I also received great customer service!

Ni
Review №83

WORST EXPERIENCE EVER! First, they tried to say I needed an engine flush because something is wrong with where my oil drains. I didnt believe him so he took me under the hood. He removed the valve and nothing but oil came out, which he stated was new oil he just put in. I then told him that Id been doing alot of driving including to Washington D.C. and Charleston, SC since my last oil change. So, my oil should be real low. He agreed then kept talking but something irrelevant. Before I got my oil changed I asked the same mechanic if he would look at my rear tires due to a scratching noise I heard from driving(Precision Tunes looks over your car for free with an oil change THE ONLY REASON WHY I WENT THERE, Jiffy Lube IS WAY BETTER). He agreed, so after the oil situation, he said he couldnt tell but if I paid a $65 diagnostic then they could get to the bottom of it and if they do the work the $65 fee would be waived. I said cool, why not find out whats wrong with everything in my car? 20minutes later, they told me I had $1,800 worth of work that needed to be done. My two front struts(which need replacement), two rear shocks(which need replacement), coolant flush(dont need), differential work?????, and new exhaust(dont need). I talked to my mechanic backhome, Im a college student at USC, and he told me that I didnt need half the work! I end up getting it checked out by another mechanic and he confirmed and stated he could fix my struts and shocks for $320 total because thats the only thing thats wrong with my car.

St
Review №84

I was in a rush and they took me right in. They got me back in the road in the time promised. Very friendly and great pricing.

Ta
Review №85

These guys are really great at Precision tune very fast services

Jo
Review №86

I took both of my cars here, service was just like any other place, the only thing I noticed was a big time fire code, the manager was allowing a advance auto parts employee to smoke in the shop, right next to my vehicle,

Ie
Review №87

They was helpful. N reasonable

St
Review №88

Great service, Friendly and Trustworthy .

Da
Review №89

They try to sell you everything. Never perform complimentary fluid top offs. They ALWAYS leave grease and oil smudges on steering wheel, door handles, and sometimes upholstery.

Ch
Review №90

A little high but great work

WT
Review №91

Horrible service. Incompetent idiots. Had an oil change and they forgot to put the freakin oil cap back on! Drove all the way to Florence. Then checked my engine and notice oil everywhere!

Dy
Review №92

Very friendly and prices are affordable!

Ti
Review №93

Very nice and professional crew.

ni
Review №94

Great Recession and great attitude

Da
Review №95

Fast friendly service

Jo
Review №96

Darrell was awesome great service

Ro
Review №97

The most expensive repair center I have ever been at.

De
Review №98

Went in for a tune up left with a cracked coil...mechanic broke it didnt say anything...never going back to precision tune again!!!!

Iv
Review №99

Only place ill go for my oil change . i live about 20 miles away.

Ca
Review №100

They messed my truck up so much I had to buy a new car

Information
5 Photos
100 Comments
4.1 Rating
  • Address:1118 Knox Abbott Dr, Cayce, SC 29033, United States
  • Site:http://precisiontune.com/CayceSC
  • Phone:+1 803-739-4368
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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