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Under Armour Factory House
5050 Factory Shops Blvd Space 550, Castle Rock, CO 80108, United States
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Under Armour Factory House
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Em
Review №1

We are visiting Colorado on vacation and our airline lost our luggage and we have to clothing for our trip, so we needed a lot of stuff. The staff here was amazingly helpful and kind, especially Logan. Logan deserves a raise for his patience and professionalism. He helped us find what we needed, and went above and beyond. We also loved the buy one get one 50% off deal.

Em
Review №2

The service is top notch and plenty of staff. There is always a staff member close to you to answer any questions you may have! Product availability was good just not enough sales?

El
Review №3

Great customer service. They were missing my fiances size so they ordered it with free 3 day shipping. Happy customer!

Ke
Review №4

Im a fan of the Under Armour line only problem I seem to have is finding shirts 2XL at the Under Armour Factory Outlet. The staff was very helpful looking that size in the back but to no luck. The wife was able to get her clothing and I was able to get some shorts. Seems like the website will be how I have to order. I perfer to feel the material and weight before purchasing since I buy for certain usage.

Dy
Review №5

Overall a good store with decent selection, but one staff member has caused me to lower my rating to 2 stars. They were hovering over me and kept on asking if I needed help finding a size. I was very stressed out and it made my experience terrible.

Ma
Review №6

The store was very hectic due to the weekend crowds and I had a hard time tracking down an employee for assistance. But they were all very kind and helpful when I was able to get a hold of them. I was a little disappointed though at the limited selection in store. I thought that they would have a wider variety of UA clothing. I’ll try visiting a larger store or keep my UA shopping online.

Ja
Review №7

I am positive I am spelling his name wrong but Moonier was awesome super helpful and friendly let me know about all the deals but actually gave me room to shop

Ol
Review №8

Came in here to purchase a duffel bag for my wife. Customer service was great and personnel at the checkout counter were pleasant.I however ended up returning the bag I purchased within minutes because I found a better and cheaper one at another store.Moral of the story: it’s a huge mall. Window shop for a bit before committing.

Se
Review №9

Some good deals. Still pricey for what it is.

Am
Review №10

People there are great, always willing to help, and willing to look for items in different sizes. It can get busy here and there, but regardless theyre fairly quick getting you paid and on your way.

Da
Review №11

I am an Under Armour fan boy and shop several of there outlets... this one has decent selection of products but lacks some of the better deals I have found at other outlets. Staff has always been good and friendly. This location is pretty busy and often a bit crowded.

Ju
Review №12

Long line but great memorial day sales, especially for military and first responders. Usually has a full stock and plenty of employees to help out when needed.

Em
Review №13

Great selection. Good service.

Pa
Review №14

Always friendly and helpful. Nice savings of you time it right. Discounts for vets, first responders and teachers, which is wonderful.

Cy
Review №15

Usually a good trip, this time was meh, had to wait to get in, and not a great selection as I assume the back to school crowd depleted most of the good stuff.

Ba
Review №16

Prices way too high for an outlet. UA has taken a hit from Nike and Addidas in popularity and UA responds by raising prices at their outlet stores. Deals are not good here.

Em
Review №17

Had such a positive experience here today. Thomas was extremely knowledgeable and helpful. He guided me as to which shoes would work best for our family’s needs, which are diverse. The rest of the staff were also very kind. Thanks for an easy shopping day Under Armor! We will definitely be back again.

Ca
Review №18

As with the other stores in the outlets the prices are amazing and the additional discounts are great!! I go hear yearly to get my son his Steph Curry shoes

Er
Review №19

I wish they had more shoes. Other than that, its a good place to shop.

ju
Review №20

Love to see the rock stuff little expensive but was good

Ha
Review №21

Charge you a fortune for a piece of clothing that just sports there logo.

St
Review №22

Limited selection. Prices were comparable to regular malls/stores.

an
Review №23

Awesome place and great atmosphere! Alex offered excellent customer service and was very helpful. Top bins

Ed
Review №24

Love Under Armour stuff. Relatively inexpensive prices.

Al
Review №25

Great customer service!

Mi
Review №26

Good selection, and decent prices for most things. Well maintained and organized store. Checkout process was a bit slow. Overall very happy with the experience.

Ju
Review №27

Amazing, they greeted me at the door with a shopping bag, had hand sanitizer and the young lady in the womens department was also amazing and helped me pick out a great gift, awesome prices as well

Do
Review №28

Very busy, but had what I needed at 25% off.

Ka
Review №29

If I could give Zero stars, I would. Terrible customer service. I understand Covid is a concern for all. We went to the store, with our face masks on and socially distancing in the store. The ONLY reason for going is so that we could try items on. The store clerks, whose masks were hanging below their noses, told us we could not try anything on due to covid concerns. They said this after coming up to me closer than 6 feet, twice, to ask if I needed help. Really!? Isnt trying clothes on in a dressing room by yourself the definition of social distancing? This is why brick and mortar retail is dying. Back home to Amazon.com I go. No clue why I left the house.

Ja
Review №30

I love the store.

Lo
Review №31

Good prices - good service. Long lines to wait in during covid restrictions.

Da
Review №32

For a outlet store there still very pricey .

A
Review №33

Great outlet. Great staff, great selection.

An
Review №34

If you love Under Armour you need to go here now! Prices are amazing. Employees are so friendly and know their product! They also are covid-19 friendly with hand sanitizers and Counting the customers in the store.

Ch
Review №35

Great price on golf shirts

br
Review №36

Everyone is always super helpful. Good selection, good prices, and they offer a 10% law enforcement discount.

De
Review №37

I went in looking for hats and gloves and found some for men and women that are warm, comfortable,and fashionable.

St
Review №38

This place is great. I just got one of there face mask. They even made sure I got the right size.

j
Review №39

I never climb a tree without my under armor on

Da
Review №40

Very busy on Saturdays. Long check out lines. Not very good sales discounts.

Br
Review №41

Been wearing their athletic socks for years and recently bought two new packages. They changed the design on the cuff of the ankle socks and they will not stay in your feet now. In shoes or without. Tried to exchange them without a receipt but had the CC I purchased them with and offered to pull up the transaction on my bank statement. They flatly refused to be of any help. Threw the socks in the trash as they are useless. Our family of four have been loyal customers for years, but after this incident we will never be back. The staff and management are a complete disappointment and their product quality compromised. Being 2020 most retailers have invested in proper technology to look up a transaction with the card used for purchase. They might want to take note. I highly recommend you steer clear of this label and especially this store.

Da
Review №42

Great store. Prices are ok

Ca
Review №43

Very friendly and helpful employees.

Br
Review №44

Decent selection with some deals.

Ga
Review №45

I got great half off deal.

Ro
Review №46

Great customer service and amazing sales

Ja
Review №47

Great prices

An
Review №48

Love shopping here. Their sales are incredible.

De
Review №49

Awesome customer service. Good prices.

Ga
Review №50

A great selection at a great value! Got some new HOVR running shoes on sale and the staff were very helpful in helping me make the right choice for comfort and longetivity while still maintaining style. Their COVID procedures were very secure, making sure folks kept safe distances, maxing out the number of customers in store, and sanitizing frequently used surfaces (such as the check out).

Mi
Review №51

Very friendly and helpful staff. Clean store, great selection. Encourage everyone to shop there

Ar
Review №52

Good selection of products

Ed
Review №53

Couldnt find the good good. Maybe at Disks.

St
Review №54

I love this store I just got my first t-shirt and the employees were so nice when helping me with everything because I was new. Also I would like to point out that on my t-shirt the tag was super easy to take off, I noticed it was bugging me and when I grabbed it to look at it it came right off without ripping the shirt, no scissors needed. So that’s my review hope others felt the same way and if your looking for a new place to by clothes I suggest you go to, under armor

Iz
Review №55

Nice place cant go wrong. Pick your under armour outfits

De
Review №56

Nice, clean and friendly

Za
Review №57

Don’t usually leave reviews on clothing stores but the prices were great and Victoria did an awesome job helping us find a pair of shoes and ordering them for us online. Everyone had a great attitude and were very kind. Will shop here again!

St
Review №58

Great staff

Se
Review №59

Their stock may be a little low but theyre open, taking care of business and social distancing well. Max was amazing and really took care of me.

Oc
Review №60

Phenomenal service... thanks guys..

Au
Review №61

This facility is not a bad place to go for certain under armour clothing items. The reason Im giving it only three star, is because, while the clothing optional are great the prices really are not. Many times are over priced from what other retail stores sell the same items.

Mi
Review №62

Store seems smaller than it should be. The mens golf and athletic apparel selection is good - although they never seem to have my size. The only disappointment is the lack of youth apparel - the selection is very limited.

Na
Review №63

You will be shocked to know that they actually have fairly good deals here. I cannot say the same about Nike or The North Face. I picked up two pairs of shoes and a nice pair of sweats for my son for $60. Now thats a good deal.

B
Review №64

Good sweat shirts but their shoes are a little expensive

Ch
Review №65

Nice selection

Ca
Review №66

Went to get running clothes. It was very clean, they were social distancing and the deals were great.

Ma
Review №67

15 September 2019 was my first visit in over two years. That stated, everything was great and each associate was more than willing to assist with locating product. Return visits in the future are almost a given.

Co
Review №68

Great outlet! Great selection of shoes, clothes, and workout gear. Found a sweet pair of shoes for a great price. Good sales when the wife and Iwent!

Bo
Review №69

Staffs were friendly and helpful. Theres a good amount of variety of clothing and shoes. The sales here are pretty good and giving customers a coupon after they but something is also a good way to keep customers coming back.

Al
Review №70

There 40% off every thing in the store sales on certain Saturdays inspired me to buying more than I should. The quality of the clothing and shoes are top notch for me. I favor the cold gear for winter and the heat gear for spring thru fall.

ro
Review №71

Great store but you should allow customers to use your bath room. Especially ones spending money...

Na
Review №72

Good experience, friendly employees

Ci
Review №73

John was very friendly and helpful!

Ga
Review №74

I bought my first pair of Under Armor $100 shoes. The heel pad on one was deformed. After multiple attempts I found the consumer return site. I talked on line with an agent and was told the’d send me a new pair and refund the bad pair. I paid another $100 for the replacement pair but they were totally different. So I decided to send both back. I included everything including receipts but they only refunded the replacement pair. I now have neither shoes and am out $100. TERRIBLE service, would NEVER consider Under Armor running shoes again.

Ch
Review №75

Didnt care for this place. Mens selection was lacking. Also, I could be wrong, but it really just seems like old, last years leftover products with very little discount, if any. Ive been to outlets in other states, and the prices were significantly reduced. Not a fan. Maybe I just expected more from an outlet store since Ive experienced other outlets throughout the country.

Co
Review №76

They have good price shoes. However, they dont have bigger size shoes. Only up to 14, 15 if you are lucky.

An
Review №77

I love under armour and this outlet. Great deals. Usually busy and a bit of a wait in line.

Br
Review №78

Great service! Christin was very knowledgable and willing to go that extra step most dont to help out a customer find what theyre looking for. Thanks for the help and I will definitely be shopping there again.

An
Review №79

I like Under Armours clothing because of its quality. So I bought some items at the store and when it came time to pay, they had issues with producing a receipt for my purchase. They ended up giving me a receipt on a printed piece of paper.After we finally leave and get back home, we realize they didnt take off the RFID tags. I called a manager at the store and they asked me to go to any sporting goods store with the receipt to have it taken off. Huge inconvenience!

ah
Review №80

I like under armor, I buy most of my sport wear from here for myself and my kids.

le
Review №81

Very friendly staff, great sales, but didnt have what I was looking for lol

To
Review №82

Great prices, especially today everything was 50% off.

Ch
Review №83

Best place to buy what ever you need quality stuff no knock offs

Ma
Review №84

Poor size selection

Ma
Review №85

The staff is always friendly and they have excellent deals on tons of items. They always have things on clearance and (lets face it) who does not love clearance shopping!?

Ka
Review №86

This is my favorite store at the outlets. They have good sales and its just amazing and comfortable clothes . Sales people were pretty nice as well.

Co
Review №87

The employees did a great job helping me understand how I could maximize the benefits of the promotions.

Ri
Review №88

Im becoming a big fan of Underarmor clothing. It is light and very comfortable. Its not cheap but few quality things are inexpensive.

Li
Review №89

Hello my name is Linda, I was in the store earlier today and met one of your sales rep. He was very knowledgeable and a delight to work with.Two thumbs up for Chris!!!!Give that boy a raise, lol

Sh
Review №90

Great customer service. Everyone was very helpful.

Sa
Review №91

Good deals on what is there. You will not find all the products nor sizes so if you’re looking for a specific item or size which is less common don’t bother.

Da
Review №92

Great selections with great discounts

Vi
Review №93

That store is sooooo good I have gotten 15 pairs of shoes from thete

Ta
Review №94

Didnt have the sizes we were looking for but all the employees are extremely friendly.

Ma
Review №95

Great service the people helped me find exactly what

Lu
Review №96

Big shout out to UA customer service. I had a $50 order to get stolen due to the FedEx messing up, and after being on hold I spoke to the nicest lady with customer service and she took care of me and got my order re-ordered and sent back out for two days shipping. This time I had the order sent to my girlfriends parents house so no chance of a delivery mishap again. Thanks UA.

Tr
Review №97

Great selection. Good sale pricing!

De
Review №98

Under armour is good because I like to see the girls

Kr
Review №99

A variety of Under Armor clothing and the store usually has a good percentage off clothing and shoes.

Jo
Review №100

They have a good selection here and the clothes usually are on sale.

Information
18 Photos
100 Comments
4.3 Rating
  • Address:5050 Factory Shops Blvd Space 550, Castle Rock, CO 80108, United States
  • Site:http://store-locations.underarmour.com/co/castle-rock/34/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 303-814-1004
Categories
  • Clothing store
  • Shoe store
  • Sporting goods store
  • Sportswear store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:Closed
  • Thursday:5AM–9PM
  • Friday:10AM–8PM
  • Saturday:11AM–6PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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