The lady that helped us was very rude. The First Lady told us they had 4 of the tires we needed in stock and then walked away, so another lady helped us and said let me go see if we have that in stock, she walked away to go look we literally watched her walk to the tires walk back-and-forth and come back and tell us they didn’t have them. So we asked why did the other lady tell us you have four, her response was would you like me to go look again so we say yes she goes back to the tires walks up the stairs walks back-and-forth and comes back and says the same thing we don’t have them. Her response to why their inventory says they have them and she can’t find them is because that brand of tires doesn’t make that tire anymore yet their inventory stated they had four. She was very rude about helping us and kept rolling her eyes at us. So discount tire made a sale today. WILL NEVER BE GOING BACK TO THIS WALMART AUTO CENTER AGAIN! If I could rate the experience I’d give no stars at all

Brett was super helpful and went out of his way to make sure all my needs and concerns were addressed. He even gave me helpful tips on ensuring my vehicle did not overheat. Great guy!

They gave me the correct information right off the bat. And so much cheaper than the rest of the other auto parts stores.

They are awesome the TLE staff are helpful and very well at communicating I came in today A SUNDAY of all days they were booked for the day thanks to Brett I was able to get in an appointment for all four tires to get done man he was a lifesaver today I highly recommend you come to CG Walmart’s TLE

I called to ask for a pricing for my tire sensors, the perdón who answer said that she didn’t have that information that I need to talk to one of the specialist but they were very busy at that time. She told me she was going to ask them, put me on hold for 10 minutes and then she return asking me “how can I help you” I reply I was still waiting for the pricing which she reply “ oh yes, let me see if I can speak to one of them” and put me back in hold and after another 10 minutes of her not returning I ended the call. Bad experience for me

Did a good job on my oil change. Fast and pretty reasonable price.

Tire installation and balancing perfectly fine… Good service, a little bit waiting time because the quantity of jobs they have, but it is understandable…

Great customer service and product. Very efficient

They have great prices on tires and have such great customer service. 💪🏼

Good place to go. Thank God for Walmart and its professional team members.

Walmart is so packed. Need cleaner restrooms. They make a lot of money. I guess not enough to keep bathrooms under control. Everytime l come its super super super disgusting. I hold my breath and close my eyes. I am dreaming. I always go too am pm to use restroom. Walmart needs to step up. They want our money. ..but dirty

2 out of 3 wiper blades I needed were not in stock during Monsoon season.

Everything i need its there, cheap and more choices, closeby my house

Our battery died and we got a jump and drove to Wal Mart where we had an exceptional customer service experience. We didn’t want to turn our engine off before we knew we would be serviced. Helen made sure we got taken care of instead of waiting for two hours. She was very helpful. Brian checked the old battery and assured us we had a weak battery and proceeded to install a new one. He explained the warranty and was very nice. Both Helen and Brian are assets to your store. They were upbeat and thoughtful and did an outstanding job. Such a breath of fresh air from some employees at WalMart who act like they hate their job. I hope you will let them know how much they are appreciated.

On time and thorough. Thank you!

Yesterday I waited till 7:30 (they open at 7) and they still couldnt find their hand held scanner. None of the 4 employees could do anything with out it. How about change my oil then when you find it you can charge me, but start working!Now the next day its 7:10 and Im second in line at the door and no one is doing anything...I use to love them as they charge $19.99 for an oil change and dont try to screw you but if they cant get to work in the morning?!?!??

Customer Service is definitely a 1 Star. If I could rate a negative star I would. I called several times after being placed on hold and hung up on repeatedly. I finally just drive over there and I know why. The phone is being left off the hook. I had no choice considering they were the only ones open on a Sunday and with my size tire. Wait time was not long because I brought in my tire instead of the whole vehicle. Yes, fully understand if they are busy but to put someone on hold and then hang up and hold times were 23mins or more. I waited at 23 minutes and no one come back on to say hold.. I don’t recommend this place.

Very helpful. Didnt take them long to check my battery and confirm it was bad, and their batteries are (unsurprisingly) cheaper than most other places. Very helpful.

Cheap and fast thanks!

Goog

Awesome deal on oil change

Friendly competent quick service changing the oil on my car.

Never enough lanes open.

Prompt and courteous service, ordered my tires online, took about a week to arrive. Pulled up to auto center, took me right away and about 90 minutes later we were out of there. $15 charge each tire for balance, valve stem, install and discard

Really bad customer service on the manager side.Had my mother in law take my car in for a serve before a trip. We went on a 700 mile round trip and when we got back notice a oil stain on my drive way. Looked under the vehicle and it was cover in oil. Check oil level and it was low. Took it in so they can look it over and they found that the oil pan has a cracked right on the drain plug. Keep in mind that this is a 2016 vehicle and they have been servicing it for the last two years. They said that the unit had an oil leak prior to them servicing it. When I told them to check their records for the last two years. They didnt know what to say and came out wit all kind of excuses and management was berry rude. Now I have to fix their mistake

We hit a curb and caught a flat tire on the way to a party in Vail. It happened on Black Friday, Walmart was the only place open. But the service was quick and courteous. Brought my stress level down quite a bit.

Thanks so much for your help in helping me and explain what was going on with my tires thanks so much to the technician and the best place to change the oil filter the fast response

You do not want to know about my experience with real mart service center. Several years ago I had to replace my battery in my car. I wanted to replace it myself but they said they had to do it. I had a friend watching the so- called man who was doing the work. Turns out, he was the people-greater. He was trying to impress one of the women there. He crossed the battery cables to where He put positive to neg. And visa-a-versa. He blow up my new battery- my alt. and a few other things. I went to talk to them. The denied wrong doing. I wrote to the Corp. office. Have you ever tried to deal with a big-box store??? I ended up selling my car because I could not get all the little things repaired. So.. My answer is....I WOULD NEVER IN CLEAR CONSCIENCE RECOMMEND THEM TO ANYONE. MY TSTING IS ZERO...OR EVEN LOWER.

Terrible Service! I actually left and went to Discount Tires and got a better deal and way faster without an appointment!!!

Took these guys over an hour just to tell me they havent even looked at my car. All i needed was a tire repair/replacement depending on how bad it is but 30 minutes later still waiting***update*** two in half hours and theyre still not even close to being done they told me 20 minutes after the first hour and there was only one guy ahead of me and no one ahead of him the guy before me said he also has been here for over two in half hours these dang workers have no sense of urgency or any sense of purpose just casually walking around moving like molasses this is straight irritating!!

Their slow but they do their job right, friendly service!

To buy one tire you need extra one hour but for service you need extra life.

Staff is awesome. Always do what they can for you.

Ordered 2 tires online, shipped for free. Had them installed and a flat tire fixed in a little over an hour.

Mounting tires are great bought not to g2 and are still I. Balance and are cheaper than discount tire by 50 to 60 bucks

Great place for oil changes, fast and nice prices.

Good trust worthy service at very reasonable prices!

Wal-mart Auto Carecenter is fast and efficient. I recommend them highly.

Took two trailer rims in to mount new tires on that the store had in stock. The employees that came out said i couldnt get tires without an appointment. You lost a customer Wal-Mart.

Stay away from the Auto center. Spent 5 hrs waiting. Took 45 mins to change my oil. Just oil, no vacuum, no washing windshield, no fluid checked, didnt even check it filter. Then 4 tires changed. That took hour and 45 mins. Grand total 5 hrs. What a waste, never, never, never will I go back!

So i just had to wait over an hour to have them change out my bad tire gor my spare because after they vhecked me in everyone decided to go to lunch all at once. So over an hour wait for a $5 job.... While my kids are screaming impatiently i really appreciate it

Great prices on tires and oil changes. Theyll even change you wiper blades

Ok just a battery but they were fast

Im extremely disappointed in this TLE. We have a tire under warranty that has gone flat multiple times in the last week. The manager told my husband that he thought someone was messing with (us), insinuating that we were being pranked, because they couldnt find anything wrong with it. Mind you, we live on 2 acres, with only one set of neighbors, and they are an elderly retired couple. No, I dont think someone is filming us for Punkd. I think we probably have a nail or some other road hazard stuck in our tire, and they just dont want to bother with taking the wheel off the rim to inspect it. The biggest rub is that my husband is an employee, and they still treated us like crap. Props to Walmart for driving their own employees away.

Waited in the auto service line for 1/2hr as the only car in line, told repeatedly to wait for a service writer to come to my car. The writer came back from lunch only to give me attitude for waiting in line. I left, cant trust them with an oil change. My fault for going to the lowest level of auto servicer.

Took 2 hours and 38 minutes just to get an oil change. Everyone is rude and has no idea what theyre doing.

Can you give 0 stars? This place is a joke. Terrible customer service

Had 10 appointment didnt get out until 11:15

When I visit first time to change the tires for my car it was a good experience so I went there again to change the tires, I was Waiting for the attendant for more than 20 mins but no one came so I left and visit another place ........,So confusing about to refer someone or coming back again

3 HOURS TO CHANGE ONE TIRE. LAZY AND SLOW

Always so kind and helpful, except for the little old grumpy man who rings everyone out, hes super unfriendly and unpleasant, but everyone else is always so nice!

Waited in line for 5 hours to get tires done what a joke don’t waist time here go to discount

Staff is very rude waited over 2 hours for a tire rotation and balance only to see my car still has not been pulled into the bay dont waste your time go to discount tires

Fast and courteous service.

Very fair price and courteous.

Took 3 and a half hours to get 4 new tires put on then the employees give you attitude when you try to take a picture of your carThe guy came in and said you taking pictures of me in front of the manager and he did nothingTerrible customer service

Dont take kids to wal nart

This place has always been a mess managed and ran by idiots, dont waste your time or money cause theyre bound to mess something up with your ride

Hours are incorrect. Walmart Tire Shop closes at 7 pm in Casa Grande, AZ

Refused to change my oil due to them breaking my key fob.

Dont go to the tire place the staff cant even get there on time to open and take forever to do simple stuff worst experience ever should of bought my tires somewhere else i have warranty but now i rather pay to have some other shop work on it

Horrible! Horrible! Everytime we get an oil change here and this same woman helps us. Took her 20 min last month to get back to her department to open the back for a deck stereo.

Oil changes

Today I was at the auto area and I got what I needed and even as I for help and got it .

Awesome staff

Fast, friendly, & affordable.

Ok