We have had Metroplex Windows & Glass to our home twice to replace our foggy glass windows. They have the highest professional techs, everything was perfect. We will always call on this business. Good service and fair prices for work done.

Metroplex Window & Glass reviewBruce was outstanding to work with. Job was professionally done on on time and on budget as promised. Bruce was always available to answer all my questions. He did such a great job on the first phase replacing the glass in my windows on the front of my house, That I had him to replace the glass in my windows for all four phases which included my entire house. His price was excellent compared to his competitors. I will definitely use him again.

I will definitely call them with any glass or window needs. Honest appraisal and price, very professional installation and insistence on re-installing glass because it did not line up perfectly. It was slight and I probably would not have noticed if the installers didn’t tell me. Such honesty and professionalism is so refreshing.

Scheduling issues. The first time they scheduled it, I took off from work and stayed home... They never showed up. No call, no email and not even an apology. I called and left multiple messages with my phone number so we could reschedule. Next thing you know, we get an email about an appointment... for the next day. Again, they did not call and ask us when we would be home, there was no email asking anything. Just them sending an email with a date and time. Wednesday, June 23 at 1:30 PM. I immediately called and asked them to verify my phone number and email address. I asked them to give me a 30 minute heads up so I could make sure I was home. The scheduling lady insisted they would call me with a heads up and promised she put a note on the work order. After the first mishap, I decided to stay home. At 10:50 AM, my doorbell rings and its the window people here to fix my window. That is 2 and a half hours before my scheduled appointment. No call, no email. Would not recommend. Poor communication. Is it really that hard to send a text, email or make a call to say you are on the way? This has also taken months to get finished. The guy was here for 30 minutes, max, and it took 2 months from scheduling to finish. Unreal.

Metroplex Windows and Glass installed sliding glass doors to my patio. I also asked them to install a custom doggie door in the screen (which was very difficult). Great service, great quality. After 5+ years, our door works great!

After requesting quotes from four Window repair/replacement companies, I decided to go with Metroplex Windows & Glass. They were not the lowest bid, but were certainly not the highest and seemed pretty reasonable against the other quotes. The company was responsive in telling me about the process, the quality of the windows, the timing from order placement to installation. The crew that came out were all professional and were good about any questions or requests I had of them. I would certainly recommend them to anyone needing window replacement or repair.

Requested an estimate for a storm door and sliding glass door. They came out pretty quickly and measured. It’s been a couple weeks and haven’t heard a thing since. I did call to follow up today but no one reached out afterwards. It’s a small job but I’m also replacing windows so it could’ve turned into more.

This is my second time calling them out within 2 months. Always on time and extremely professional. Reasonable prices and great installation service. They keep you updated via texts for the initial call and subsequent installation call. Highly recommend this company.

My windows were hard to open and Barry took the time to show me what to do on my own. Who does that? My mother in law is needing new windows and Metroplex will definitely be called to do the job.

Did an excellent job of replacing broken mirror in our activity center. Very fast quality service.

Outstanding service..estimate provided in a timely manner and installation completed within timeframe..technician completed job without delay…

They were responsive and on time! Their representatives were very knowledgeable and professional, and gave fair prices for their work. I would definitely use them again.

My sales rep was amazing! I got the best quality windows for a very reasonable price.

They are the best fast and so kind perfect service and quality thanks so much

Bruce did a great job with a great price on a storm window panel repair.

Metroplex Windows & Glass replaced 2 windows 3 times cheaper than what I was quoted from Glass Doctor. Will use them again.

First Choice Realtors is also a Property Management Company. We highly recommend Metroplex Window and Glass after using them for about 5 years. We are always very satisfied with their products and installation. Great to work with for sure!

Very easy to work with, affordable, great quality. We would use again!

We’re in the process of changing all the glass on all windows throughout our house. We have found Metroplex to have reasonable prices for a quality product and excellent service. We will continue to rely on Metroplex

Metroplex glass did an outstanding job replacing the glass on a second story window with a pool directly below. They took their time to ensure they had the right team of people to accomplish the job safely. They also did a great job communicating with me. Thank you Brian and team for accomplishing this replacement.

They did excellent work at a very reasonable price.

They did an excellent job. Very professional, timely and reasonably priced. I would definitely hire them again.

I have used them on over 31 jobs in one year.Great company.

Barry and his crew were great to work with. Their quality of both material and workmanship is like no other. They were the most competative in price and do such great work, that I used them for two of my homes and family members have used them as well. If I buy another home and need repair or new windows, they will definitely be my first choice.

If you need anything window related at a fair price contact this company. We had our bedrooms windows replaced in May and they were efficient, professional, and priced well. Highly recommend!

From the first meeting to installation we had a great experience.The quality of the windows are great and we can tell a big difference in our energy bills. I have been a local building inspector for 38 years and I recommend Metroplex windows for anyone looking for replacement. The service during and after the installation is great. I received 3 bids and this one beat the closest by thousands, they watch their overhead and can afford to offer the best price. Thank you Metroplex Windows for pleasant experience!

Metroplex Windows & Glass replaced all windows in my two story home (40+ windows) about one year ago. I waited a while before writing a review so I could provide good information as to how the windows perform. First of all, the entire staff was extremely courteous and professional answering all of my questions and taking all the time I wanted. The installers were very professional and detail oriented. Upon completion everything was left neat and clean. And last but not least is the excellent quality of the windows. They are really good looking and durable and well insulated. I have many neighbors compliment the windows. I highly recommend Metroplex Windows and Glass. The reason I knew of them even prior to my window replacements was that during a remodel they provided a really nice frame less master bathroom shower enclosure.

Best price. High quality windows and professional installation and cleanup.Easy to do business with including quote, install, invoicing and payment.Paige and others kept us informed and did everything they promised.Barry arrived on time for measurements and quote. Junior and Terry arrived 5 minutes early for installation. Nice men who got the job done fast and good; not their first rodeo.

Great service, quality and price.

I did a price comparison between Metroplex and one of the big box stores; not only did Metroplex have way better pricing but also more options (i wanted an awning window). I had an issue with the install of one of the windows; company completely replaced the window with new window. I am very happy with pricing and customer services. Highly recommend Metroplex windows.

They were very professional and the windows are great quality!

Thank you for taking such good care of my home seller! You got right out and did the bid for us so we could complete our option period and got it replaced in the time frame you gave us. Great Job and my seller was so happy!

When looking for replacement doors and windows we looked at many providers. Metroplex was the most informative, the quality of products and installation was excellent. Since that 1st experience we have used Metroplex on two other projects and have been very happy with their work.

They did a great job. Most reasonable quote of 3 and got it done in a timely manner. Then when I needed additional windows, they came back out and did those quickly. Great Experience and highly recommend. Paige communicated well and often.

Metroplex has great customer service, outstanding workmanship and installation.

Replacement of full back door glass. Quote as very good. Another company quoted twice as much. I have would definitely recommend.

We were referred to Metroplex Windows by our realtor. I am so glad we used this company. I was afraid that the window replacement would be a big deal because it was a large window and it was on the second floor of a loft area. Bruce came out and measure the window and a couple of days later they were back to complete the repair. I was also afraid that they would damage the area around the window and I would need to repaint. The repair was perfect. No paintwork was needed. We could not have been happier with the entire process and level of service we received from Metroplex Windows. The price for the replacement was very reasonable. I would highly recommend - you will NOT be disappointed. Thank you again. YVF Nov 2019

On time and real detail oriented service. The guys they sent were very professional

Brian was wonderfull to work with. Everything went as communicated it would and I have beautiful new windows!I got 3 quotes and Metro Window was the lowest price. Others tried to push me to upgrade my windows at a great expense. Brian listened to my needs and educated me on all my options with no pushing.

Have used on multiple occasions. Timely in response, met time commitments, quality work.

I’ve used Metroplex Windows for several jobs, am still in process of final job needing to be done.. I’ve always had professional service with perfect results. Highly recommend them.

Service was professional and we were delighted with delivery and product. We replaced all of our house windows. We contacted about five window companies to compare prices and Metroplex Windows and Glass offered us the best value and service.

Salesman brought samples to my work. Went and measured without having to meet him at the house. Called gave price with a couple options I had ask for and no hard sale. After talking with a few other window folks and the big box guys...I went with Metroplex and very pleased.

They have the best price after comparing with 5 other glass installers and are very professional. I would use them again.

Metroplex was recommended by a neighbor. They did an amazing job. First they came out and gave me a quote that far exceeded my expectations. Then, the crew came out to perform the work and did a fantastic job, including cleaning up after they were done. Will absolutely have them come back and would recommend them to absolutely anyone.

Excellent Pricing and quick complete service. This company has been around for ever so if a windows goes out, do not worry, they will take care of it without issue. They value your time also

Im sure this is not common but I wasnt even at the store when they came and replaced the front glass. These guys are amazing at what they do and reasonable pricing too. Thank you for helping Family out like that!

Bruce, Paige and the team made replacing my windows and shower glass a great experience. Great work at great prices. I recommend them for any job you have.

Replaced 8 windows and a sliding glass door. The estimate process was informative and low pressure. The initial appointment was timely and all questions were answered and various options were explained.The installation crew arrived as scheduled and completed the work on time. The workers were highly professional, competent and polite. The customer experience was top notch.On the basis of quality, service and price, I recommend Metroplex, Brian and his team to anyone needing replacement widows.

I have to say this. I tried them once and I can’t stop using them and referring them to all my friends. Simple they are the best.

Metroplex just installed all new glass in a 4700 foot house. The owner and employees that came out were great and couldnt have been more professional. The price was far better than other bids I received. I will certainly recommend them to anyone I know needing new glass or repair. Called them back for a second installation and again had great service.You have another loyal customer. Thank you..... I couldnt be happier.

Excellent customer service with terrific prices. These windows are quality windows and my house not only looks better but my utility payments are much cheaper as well. Call them to get a quote. I also liked that they didn’t play the, sign today for this price game either.

We were remodeling a bathroom for a client and needed a shower door installed. We called a few different glass companies, but no one else was willing to install the shower door that the customer had purchased. Not only did Metroplex handle the job, they did the install over the weekend. Our client was very happy to have it done so quickly, and we were very happy with their willingness to work with us. After their excellent service and reasonable price, they will be the first people we call next time!

I would highly recommend this company. Fair pricing, quality windows, and easy to work with. Brian was very responsive throughout the whole process and his guys did great work.

I needed a window glass replacement for our business and came across Metroplex windows and glass.To start off, the person who handled my call was very professional and answered all the questions I had at the time. I had to make a 50% initial deposit for the parts which is very standard (parts had to be ordered), and the work was completed fairly quickly. The cost of the glass replacement including labor was very affordable and I could not be any more happy with the experience I had doing business with them.Highly recommended.

We ordered in 2014 over 36 windows for our house and a townhouse of different sizes and styles.The windows are great, the savings on electrical has been awesome and the tint we got for the house is so good that no one can see into our house at night with light in the background!We are so pleased with our investment and the pricing was reasonable compared to others!

Very professional company. As a retired general contractor, I knew what I wanted, and they worked with me to make it happen. The windows were a great price, were delivered exactly when promised, and were exactly what I ordered. Everyone was professional and helpful from start to finish. I would not hesitate to recommend this company to anyone needing windows.

Best service I could have asked for! The gentleman who took my call came out same day to measure and get me a quote. They followed up with the status of my windows and called once they came in to get a prompt time set for install. They sent them most amazing installer, Juan. He was super efficient, called when on his way. Highly recommend these guys, and ask for Juan to do the install!

Excellent service & beautiful product! They had the windows ordered and installed in less than the two weeks projected. Even the special order for the three panel sliding glass door arrived sooner than expected. Then they rearranged their schedule to install the patio door the next day so it would be done before I moved into my new place.Of the three quotes I got, they had the best of comparable prices with a much quicker turn around than the other services offered.Outstanding customer service all around! Highly recommended.

I was impressed (difficult to do). Price was fair, they did what they said, and the glass replacement looks great! Since our frames were in good shape, even for being 20+ yrs old, we got a great price. (I did reach out to 5 other contractors, Metroplex were not the lowest, close, but it turns out they were the best value.) They replaced all 77 pieces of glass! Barry and his crew did a Great Job! for my project they were able to complete most of it all in one day (small follow-up items). The best thing weve done to our house in the 17 yrs we lived here. 10 stars out of 5!

It was wonderful to work with Metroplex Windows & Glass. Barry was helpful without being pushy, he answered all our questions, and followed through after installation to make sure we were satisfied. The office staff was on top of things as well, and went the extra mile to accommodate our travel schedule when our order was slightly delayed. Jesus and his installation crew were top notch professionals and very pleasant to work with as well as meticulous with both our windows and our home. Our neighbors have all commented on the new windows as well. If you need windows, we cannot recommend Metroplex highly enough. Great price, great product, great warranty, great service.

Extremely professional. Timely. Honored schedule commitments. Highly recommended.

Excellent company. Out of three bids, Metroplex was the lowest with the best warranty and service policy. Barry was very thorough and discussed our options to make sure we were happy with our choice. Be sure to have the heat transfer demonstration shown to you. Installers arrived on time and did an excellent job. Replaced 13 windows in my 30 year old home; 2 of my original windows had hidden damage to the wood trim caused by rot. Metroplex crew made necessary repairs before installing the windows. Jesus and crew were fast and did quality work. They carried away old windows and debris; they also cleaned the windows after removing the labels. Very satisfied.

Metroplex Windows & Glass helped us to replace several foggy glass. Their service is very good and installation skill & speed are very impressive. Overall, Metroplex Windows & Glass is highly recommended!

Ive used Metroplex Windows & Glass 2-3 times in the last several years. They always come out quickly, assess what I need, make recommendations and then do a superb job. I continue to be pleased with their expertise and professionalism.

Have used Metroplex many times for various homes. They are always prompt and courteous. Never had any issues with installations. Highly recommend.

Very professional staff and quality price and service!

They were very prompt and punctual to provide service.

I am very happy with Metroplex Window and Glass. Very easy Company to deal with. Fair pricing... and what matters a lot to me... on time!!!I highly recommend this Company. Had a two story window put in with Absolutely no problems. Also had a few other small windows completed. These guys know what they’re doing and again I highly recommend them!!

Great prices and very responsive!

I previously had my windows tinted through another company which has since gone out of business. I recently replaced a few windows. I reached out to Metroplex Windows & Glass to have my new windows tinted and with limited information as to what brand and specific tint was used on my original windows, they were able to match them perfectly. A+ customer service!

Barry Cole and his team are so professional. They did a beautiful job and the windows came in even sooner than expected. I am very pleased. I will absolutely use them again if I need more work done. Thank you!

Barry was very helpful and knowledgeable in selecting the proper windows for my house. The no pressure and very reasonable quotes was a very welcome change for home improvements. Installation was smooth and very happy with our new windows. A great improvement over the builder grade.

Quick and easy to schedule with great quote for window glass replacement for my buyers looking at a home they intend to purchase. Will definitely use again!

To be honest, there were a couple stumbles at first which caused some delays on my order. They worked very hard to correct their issues but the fact that these things happened in the first place cost them the fifth star. Very pleased with the final result and windows look like a million bucks.

From the beginning to the end, Barry was spotted on from the estimate to the installation. Clear and on time information are the keys that I choose. Communication also is the key to make this process easy

Great service, great prices. They honored a quote from over a year ago. The windows look great!

Last year, I had them coming to fix 10 windows with tension replacement. They did a great job and also allowed me to order the parts myself with the parts dealer, which saved me money for sure.I will definitely use them again and strongly recommend them.

Left work early today because I had a 3:30 appointment and no one ever showed up or called. Pretty unprofessional.Update: So after I posted my review they call me to say they have me scheduled for tomorrow. That was never the conversation so apparently their office staff put me in their books for the wrong date. Which again is unprofessional. Looking at the previous comments I see other people have also complained about this as well. I’ll just be looking for another company because now they have wasted my afternoon. There was no miscommunication. Y’all are just unprofessional.

Great work and highly recommended. The estimate and work was finished within 7 days.

Doing business with Metroplex Windows & Glass was a simple 1-2-3 process.- Talked to a knowledgeable Customer Service Representative to discuss my needs- Met with a Company Estimator and received a comprehensive estimate, based on my needs- Professional Company Installers arrived, in a Company Logo-ed truck, wearing Company Logo-ed attire, to install windowsFrom start to finish, everyone was extremely courteous - All my needs and expectations were met.Highly Recommend!!!

We had 8 windows repaired for leaking seals and cracked glass. Much cheaper than new windows. Technicians did excellent work. Ill use Metroplex again in the future.

They were great. They came same day to look at broken window and provided their quote which was reasonable. An estimated installation date was provided and they met that date. The installation was done without an issue. Very professional. Would definitely use them again.

They were excellent from A to Z. Ive used them 3 times. And I have never had one issue with anything. I would recommend them to friends and family.

These guys were great- it was very easy to do business with them, they were courteous, the replacement glass was first class, and the price was very competitive. I’d be happy to recommend them!BTPlano

It was a pleasure dealing with Metroplex Windows & Glass. They replaced three of my windows from hail damage one year and replace one large window in our bathroom the next year. They are fast and very responsible and they do an outstanding job. I highly recommend them to family and friends.Richard, Thank you Metroplex.

If you want professional service, Metroplex Windows & Glass, in Carrollton, TX, is my recommendation. My windows are all double pane, large, and some have a cathedral point on top. From the receptionist to the installers, everyone I spoke with and met were courteous and timely. They completed the job with absolutely no mess left behind. I love the new windows. My choice for window repair and replacement.

I have used Metroplex twice for window replacement. Both times I have been happy with the service provided. Other companies tried to pressure me into replacing entire window fixtures when my only problem with some windows was moisture between the glass panes. Metroplex was able to replace just the glass, saving me time and money. They are also able to replace windows with Low-E glass which reduced the heat from sunlight entering the house. Replacing the west windows on my house with the Low-E glass made a big difference in how much the room heated in the summer evenings.

They are exceptional

We have used Metroplex Windows and Glass for the past 27 years. They are honest, very responsive and do quality work.

Metroplex did all of our windows quickly and cleaned up everything immediately. We were extremely pleased.

Awesome and prompt service and affordable prices!Ill definitely contact them again!

Amazing Products and great customer service. Great prices! We did our research and they were definitely the best!

Metroplex Windows was excellent! They were very professional, upfront and very reasonably and competitively priced. I would not hesitate to recommend them to friends or family.

Excellent service and price.

I mistakenly first searched window replacement instead of window repair to fix my broken glass and was bombarded by expensive, sales staff wanting to replace my windows. Metroplex came up on my corrected search and was awesome! Helpful staff, quick responses, great pricing!

Very professional, worked quickly, and no problems.

Metroplex is always quick to respond and do quality, reasonable work.

I was pleasantly surprised by Metroplex windows and glass. I hesitated to call them because I thought it would cost me more to use them. Not only were they cheaper in prices, but they were professional on every level. The estimater was very pleasant and professional. They kept me informed about all their work and when they would come and the installer did an excellent job. I would recommend this company to anyone who needs windows or glass.

We had five window glass replaced. Excellent experience from the quote to installation. Prompt to provide the quote which was better then any other I tried. Installed within 3 weeks. Will definitely recommend anyone looking for Window Glass replacement.