Very helpful staff and the car I went for was not available but they had the exact same car in a different color that I preferred more. Financing was easy and hassle free. Easy process for my car purchase!

Nice cars! Great prices! Fast and easy transaction! And a Friendly staff, ask for Bert Aguayo when you get there.

This is a great place, from the receptionist to the gentleman I worked with all the way to the manager, they were very friendly and courteous, even when it was apparent that I may not be purchasing a vehicle. They were patient and respectful.The place is huge and very clean for a car lot. I could hear my Doc Martens as I walked to the vehicle because the floors were polished. Thats the entire floor, not just the showroom area.They looked to build a relationship of trust with me so that was also good. We chatted about various things before we got down to business. I will definitely consider them for future business.

Good experience! Not much bs fees and the prices are already good. Their financing is also good, got 4% apr with 800+ score. Mark J was helpful and they had the car certified for 100k miles. I had a good experience here.

Fast and easy, I bought a car online, Hayden Kinkel took great care of me, no need for me to do anything besides give my info, within a day it was delivered to my door, sparkly clean and ready to go, fully charged. Fantastic service and even after this pandemic this should be a way to do business.I will certainly use them again and refer friends and family.

This is Conor’s mom. I’ve been searching online for him a car for a few weeks, and came across one at P.M. Standley. For the first time since I started shopping I’d found one that instead of saying “good” or “fair” deal, it said GREAT deal. I jumped on it. Brad reached out and took care of everything for us, so all we had to do was make the hour and a half drive to drive it, sign for it, and take it home. It was BY FAR the easiest and most pleasant car buying experience I have ever had! 3 hour round trip and all. Seamless and stress free. I would absolutely do business with them again in a heartbeat. Shane in finance was great as well, and even put up with me giving him a hard time!

A great place to purchase used cars at the best prices. Great staff that continues the Standley car buying traditions.

Recently I bought a Jaguar xe from the the establishment. Price was lower than all other dealerships. Sales team were great, they helped me out with all the docs. On the first day itself the wiper put a scratch on the front front screen, went back and service team replaced it for free. Would highly recommend PM Standley.

Awesome customer service! I went to purchase a vehicle and changed my mind about purchasing at that time. Over 3 months later it was time for me to purchase and my salesman Dak remembered me, remembered what I was looking for and was so personable! He worked and looked and looked both times for the car I desired. He made a lot of phone calls and sent me a lot of text messages regarding cars to view. I would highly recommend PM Stanley Motorcars to everyone!

I don’t think I could have had a better dealership experience elsewhere. I purchased a vehicle from out of state and Hayden was extremely helpful throughout the entire process. He made sure my first buying experience was delightful and Denise in the financing department was polite as well. I can’t thank them enough for providing such great service!

Beautiful facility and nice staff. Just watch out for their flat dealer service fee. I can see the value in that for a nicer car, but it was overkill ($1600 added on to a $4000 car) in a cash car scenario. Car was super nice for sure, but should have been listed as a $5600 car and no dealer fee. 5 stars tho because I think theyll change that about their business and I will definitely go back!

What a poor excuse for a man. Still owes thousands to countless families. More then a fair share of vehicles were sold under false claims of being clear title. Opp codes where changed so repairs would not flag on vehicle resale databases. No collision damage if car fax says its clear....PM STANDLEY MOTORCARS was putting their customers in danger!

This place doesn’t have not one lick of integrity! They owe me money and my car is still not fixed properly! I’ve heard that they are closed! Like out of business closed! So if anyone has issues you probably should be calling a lawyer or the BBB or The TXDMV to file a complaint. Thanks

Nice dealership friendly staff

BUYERS BEWARE!! The prices you are seeing online and that they quote you are inaccurate. Just for buying a car they automatically add $1,500 to the price just because. No reason other than “everyone else is doing it...” seems like great logic. That does not include taxes, title, and registration. I wish they were honest upfront when we were emailing rather than telling us after driving all the way there to check out a few cars. Just another dishonest used car dealership... absolutely disappointing.

Very nice dealership. Our salesman Hunter was very personable and did a excellent job working with us and showing the vehicles. Both Hunter and our sales manager Preston made us feel valued as customers. Also, very high quality inventory. The used Fiat 500e we purchased was in excellent condition! Thank you.

Steller sales and finance team. Highly recommend. I was nervous about my credit, but they worked with me to get it done. I can not begin to say how happy I am with them. Hands down best sales experience ever. Thanks to Keith and the sales team!

With over 4,000 people per day in the United States are losing their life to the Coronavirus, and with over 3,000 infections per day, happening in Dallas County, you would think that any retail company would be doing everything in their power to protect their customers and employees by requiring masks. Not at this company. There were a few employees wearing masks but the vast majority, including the owner of the company were not, even when I spoke to him face-to-face! I would not recommend doing business until the pandemic is over, unless you want to take the risk of catching the Coronavirus.

Im absolutely amazed at the lack of concern people have with doing THEIR job, or simply making the decision to do what is right. *Title Transfer* It took over a year and dozens of email exchanges, phone calls, and then finally a complaint to the Texas DMV to get P.M. Standley to fulfill their responsibility. The amount of effort that was placed into ignoring voicemails, emails, and text messages greatly exceeded the effort it would have taken to do THEIR job. To this day, Im still waiting on a call-back. Im waiting on a reply to several emails about the same inquiry. Ive received no response to text messages that they initiated when they wanted to close a deal to get their money. ***Fingers crossed that the next year of communication is more productive than the last.***

Pure joy to walk in this place! Even though I did not purchase a car from them, it was great working with them. Staff was fantastic and super helpful. If you are a car guy/gal, do yourself a solid and go visit.

Customer service and all went well besides the incredibly high tax rates and the FACT THAT THEY SOLD ME AN SUV WITH A MESSED UP PAINT JOB (DIDNT SAY ONE WORD ABOUT IT!!!!!) Whoever was in charge of waxing the car shouldve been fired or at least had the audacity to fix it or repaint the SUV instead I have to finish paying the darn car and on top of all that I have to pay 5-6k more to repaint it!, Other then that slight problem the car works well overall.

This was by far our best car buying experience. Brad was professional, personable and straight forward. We know we got the best price available and it was a completely contactless process. We drove our car off the lot having only spent 15 minutes inside the dealership. They sent the paperwork to us so we could fill it out in the comfort of our own home with no pressure. Though we were only at the dealership for a few minutes, we were impressed by the state of the art indoor facility, cleanliness and safety protocols.

I purchased a car with PM Stanley on 12/23/2019. Within a couple of days I started noticing issues with the car. On 12/27 I called and left a message with no return call. I called a couple more times with no return call.Finally after driving the car for a few months with the issue continuing, I took the car to get looked at. At the time of purchase, I also bought an extended warranty due to the car being out of factory warranty.Ended up spending over $800 to get the car fixed, and the issues weren’t cover by the warrant they sold me..They also took over 4 months to get the license plates in.Another issue is the hidden fees.. the car was listed around $15,000, I bought a nearly $2900 warranty package, but somehow my total was close to $22,000! But by the time they added everything up, they made it seem like a done deal, and I just had to sign the paper and it was normal to get charged all these extra fees.. definitely expect to pay at least more than $3000 over the listed price once it’s all said and done, even without a warranty.I understand the risk with purchasing used cars, but we noticed the issue on Christmas, and then attempted several times to get it resolved in a reasonable time of the purchase with no call back or response. It was disappointing.

I absolutely love this place! I have had excellent service every single time, and will send every person who needs service or a vehicle here. Our sales person yesterday Brad was awesome! Very personable, helpful and quick. Lance the finance guy was super helpful, and even helped us out to get the payment we needed with gap. Last but certainly not least, Joe in service was extremely friendly and very quick with my oil change. Go here! They are the best!

Brad Fales took amazing care of me went in the look at a 2019 Explorer Limit. From the time I walked into the dealership Brad was there answered all my questions and concerns. I was not sure that this was the SUV, left and came back in 5 minutes and drove the SUV again. There was no pressure to buy. Once I decided to buy the Explorer Brad took care of the whole process.This was one of the best experiences I have had buying a vehicle thanks to Brad. I love my Explorer! Thank you Brad you are fantastic! The dealership and staff were great.

I purchased a vehicle here this past weekend and I cannot say enough good about my experience! Brad was my salesman and did an amazing job from the very First moment I called him, 2 weeks before we came up from Houston to purchase our new van. Brad was extremely helpful in every way, updated me thoroughly on the progress of everything. I will literally drive from Houston...3.5 hours away...to purchase all my vehicle here, from here on out...no questions asked. Lance took care of me in finance and did an awesome job in explaining all my options and never at any point felt pressured...just quick and painless. I just can’t say enough about this crew and how extremely satisfied I am with this whole experience from start to finish. Excellent job guys, you have a customer For life! Thank you!!

PM Standley Motorcars is in a league of their own and sets the bar really high for the second-hand auto market. The indoor showroom concept is absolutely brilliant and makes for an enjoyable, relaxing car-buying experience especially in the hot Texas summer. Their staff is well-trained and knowledgeable, not pushy or manipulative and they utilize a “nonnegotiable sales price” policy that I appreciate. The car we purchased (Nissan Armada) developed an issue with the exhaust within a week of purchasing but they gave us a rental for a week and fixed it at no charge. We put about 50k miles on it over 2 years and never had another issue. These guys are real selective about the vehicles they put on their showroom floor as well as the people they employ to sell and service them. High marks for PM Standley.

☹ dont know if Dealerships are able to modify CarFox on a vehicle. When i purchased from here i was told car my had no accidents but I started noticing small issues with my car like, over spray, missing battery cover, small dent on the front bumper that shows on a lit day, missing cap to the windshield wiper reservoir. I was told my car was Certified. Then i tested the service department by letting some air out my driver back wheel cause i was due for oil changes and tire rotation. My tire pressure was clearly visible and pressures on my dash cause i set that way when i arrived. Well guess what, it was missed somehow no rotation and no air added to the wheel. Never again.

We worked with Brad and he made our experience so smooth and easy. It’s a rare occasion you are able to work with a transparent and customer first car sales man. Highly recommend coming here and ask for brad.-Joe and Mckenna

Do not use who they suggest on financing. Way too much to type here what has happened to us every year since we purchased a car from them.

Great buying experience and great price...Rick was my salesman and was really nice and informative. The finance person was great to but I hate to say I dont recall his name. Thanks Guys!!!

I would love to give this place 5 stars but I got my vehicle from them in October 2019....and I STILL do not have my plates as of October 2020. Ive heard every kind of reason behind it but they have made no attempt to get the title from CA. Instead, they just keep having me print off temp tags and make 0 attempt at contacting me with any update. One of the excuses I heard in the past was oh, the company we use for the titles took our money and are not answering then the next time i was told that company burned down. Like what??? Im about to contact an attorney and the tx department of motor vehicles as this is BEYOND INFURIATING!!!

Chris was awesome and was straight forward with me about my vehicle. I WILL be returning for service in the future. I highly recommend this business. Thank you guys so much!

They listed FOUR 2019 Kia Souls (fleet vehicles) with less than 50k miles that were listed between $11,500-$12,500. We were OVER THE MOON until it came to doing the paperwork & Keith lopped on a paperwork fee for $1,748. Yes, you read that right. A ONE THOUSAND, SEVEN HUNDRED FORTY-EIGHT dollar prep/doc fee. This place crushed my daughters dreams for her college car. BUYER BEWARE :(

Purchased a used Fiat 500e from PM Standley, from another state, and the transaction went nice and smoothly. When an issue came up, they took care of it professionally and quickly. Thank you Hunter and team!

Not sure why the low reviews of this dealership. We found an car there that was priced right. They did add the 1,800 to the price which I found odd, but that they did a complete refinishing of the car that included taking out some small dents and nicks on the rims. They do include an 3 year 100,000 mile power train warranty with all vehicles, which gives me some peace of mind. We did find some small issues with the vehicle right after delivery, and they are doing the correct thing by fixing them at no cost to us. James(the salesman) was great during the entire process, and the Joe (service) has been great during the repair process.

Contacted Salesman Blake Concerning a vehicle they had listed online. Upon arrival I was impressed with the facilities. Met with Blake. He showed me the vehicle I inquired about. Immediately noticed hail damage that was not listed in the advertisement. He said they could have that fixed for me if I wanted. Test drove the vehicle, mechanically sound and impressed with everything else about the car. Went into the office to get pricing...this gets crazy. The vehicle listed for specific price online. Then let’s add almost $2000 for dealer prep and other misc fees. I know an oil change, power washing the engine bay and applying spray engine/tire shine doesn’t cost $2000. Come on. Just be upfront about pricing. That’s the price of business, just give me one price (less tax and your $150 admin fee) on the advertisement. If someone’s still interested, then you haven’t wasted your salespeople time or the consumer time.

We dealt with Brad and was a really good guy! Had great communication, professionalism, and great customer service. Really enjoyed working with PM Standley Motorcars. Very easy smooth process.

I was in the market for a nice, quality, used vehicle. I specifically wanted something ***newer*** with leather seats, a sunroof, luxury, but affordable for my budget. Rick Samples & Shane Wright helped me get exactly what I needed. Great guys to do business with, no pressure at all.

I found our mustang on the website and was contacted by Brad Fales who helped us every step of the way. He made our car buying experience easy and fun. I’ve always hated going to dealerships but this was so different and we got in and out and didn’t have to spend all day waiting.

Brad Fales took amazing care of me and my spouse. Attention to detail and his true concern to make sure we were happy are qualities you just don’t find at dealerships anymore. I could go on and on about how great my experience was, but I’ll keep it short and just say if you want a real deal and a good car. Talk to Brad!! A++++

Had a terrific experience here with our sales guy, Bert. We were moving up to a van from a mid sized SUV and needed to just get in a couple of vans and drive. Bert was more than willing to set us up to test drive as many as we needed to while just getting our feet wet. At the end of the day, I needed more time to think through options and he never pushed for a close on our first visit. Full transparency with dealer fees and payment options from day 1.So what typically happens with a dealer if you walk and dont buy day 1? Im sure youre familiar. Completely different story here, Bert didnt pester us with calls / texts the next week begging us to come buy. PM Standley uses an automated email system that gets the job done nicely. In fact, they dropped the price on one of the vans we viewed a few days later and once I saw the automated email that made our purchasing decision very easy. Im an analyst by trade and couldnt find a better value on the vans we shopped anywhere in DFW from a reputable dealer. They outprice big box dealers by 10-15% in most cases and pricing adjusts to market fluctuations often.We had payment lined up in advance and their credit guy only asked once about whether we needed their financing. No heavy sales here. I really respect that! Have been to dealers in the past who waste a lot of time and lay it on thick. You can make our break a customer in this stage and guess what, Ive already recommended PM Standley to others. You guys are operating above reproach and thats rare in used car sales. Total time in and out on purchase day was

Big shout out to Brad Fales (sales) and Lance Ewing (finance) for such and easy and enjoyable experience! Im thrilled with the new car! Thank you!! 🤗

Had a wonderful time buying my car here. Brad F was so helpful and easygoing, the experience was truly awesome. Cant beat their prices too!

Alex was an amazing help to me and my wife, he found us a fantastic and affordable car for our growing family! He made the process easy and painless. We would recommend PM Standley and Alex to anyone looking for a car

We recently drove 6 hours to buy a truck here. Brad and Lance were so easy to work with and buying was a breeze! We would recommend them to anyone and next time we are in the market for a vehicle, thus will be the first place we look!

Very poor front office / ownership / sales. Purchased a 2017 used Jetta in November 2020 - 2 days later the check engine light went on. I took it back, they tried to charge me over $500 for a stuck purge valve, which I google and found could be fixed for $100. Jason Standley - sales director and namesake, refused to fix it and pretended like he was doing me a favor by charging me $300 instead. I would avoid this dealership. Very poor customer service at the front office / ownership level. The service department however was great - Chris Freeze was very helpful and accommodative and tried to argue for me, unfortunate that the front office wasnt the same.

Ghetttooooo! Where do i start! No one wears a mask. They will try to scam u out of dealer prep fee thats near 2 thousand dollars! which is not a legit fee just a profit fee do not buy hereeeeee

Beware of the listed price online, its just enough to get you interested and then they suddenly tack on thousands in fees that they are unable to itemize for you. Once your purchase is final, they are unwilling to speak with you for any reason. Ive left multiple voicemails and emails with pictures of the faulty tires that were put on my car and no response to date. Id go somewhere else that takes care of their customers. Very disappointed.

I purchased an SUV from PM Standley a couple of summers ago. I did not purchase an extended warranty but asked the salesman IF we get home and something doesnt work, will you all take care of it. He would not put anything in writing but looked me in the eye and said that they take of their issues.Sure enough, two days after bringing the car home the power door locks did not work. The fuse kept blowing. It literally took 5 months to get it fixed, including two stints at a Ford Dealership after PM Standley could not figure out why the fuse kept blowing. The Ford dealership contacted Corporate about this and Corporate had no guidance. The issue was one wire where the insulation had worn away which caused bare wire to rub on a grounded piece of metal in the vehicle, shorting it out and blowing the fuse. My cost for this? $0, and I had a rental car the entire time. Bottom line, they were good to their word and I will shop there for my next car.

Very nice and friendly sales managers. They offer fair deal.Special thanks to Ian and Shane for getting things done smoothly and quickly.

Absolutely first-rate car buying experience today at PM Standley! Alex and Preston were extremely helpful throughout the process, from scheduling the test drive to answering specific questions about the X3. Working with their finance department was also incredibly easy- the paperwork was straightforward and the whole process- from test driving to driving away- took about 90 mins! My wife and I couldnt be happier!!!

The experience I had at PM Standley was like none other! Dak, Hayden and the whole team made for such a pleasant car buying experience. I especially appreciated the ability to enter and look at any and all cars in the facility with little to no pressure. Great variety, clean cars, awesome staff

Great buying experience, transparent purchase with no hassle buying. Our sales consultant Brad Fales walked us through the buying process, kept us informed throughout, and delivered us a clean car at a excellent price.Our Fiance Manager Lance Ewing thoroughly explained options, reviewed the financing numbers and moved us in and out quickly.Thank you to the PM Stanley Motorcars team!!!!!!

This could have easily been a five star review were the dealer to make a few changes in their process and communication. That said, I had a very good experience and would consider purchasing a car here again.The Good* Excellent prices* The cars are thoroughly checked out prior to sale* My car had the oil changed, was detailed and in immaculate condition when I arrived* Good communication from salesperson* Cool showroomThe Bad* They don’t tell you up front that there is a $750 fee that they add to the purchase price of the car. $150 is a doc fee, which is pretty standard, but the other $600 includes a gimmicky warranty that offers worse coverage than what most manufacturers give you. Personally, if they’d just add $600 to the car prices they would still be priced below 75% of the dealer cars on the market and customers would not feel ripped off.* They are sensitive to having the car checked out by a 3rd party prior to sale. They ultimately allowed, it, but getting there was a struggle* They have some really great reviews, and some pretty rough ones too. Buyer beware.Like I said, my experience was very good, and 4 stars is a strong rating from me. At the same time the gimmicky $750 fee and the ratings kept it from being 5 stars. Give them a shot, but also be ready for that price surprise.

I upgraded my mommy car at PM Standley and had a great experience because we worked with Brad Fales! He was a great guy who made the experience as seamless and efficient as possible. We really felt like he took care of us and would go back again!

This was the first dealership I started at in my car search, and it ultimately was the place I ended at. PM Standleys deal on my Honda CR-V (the model I was going for) ended up being the best out of the many I looked into. James Honchell especially was helpful in this process - he was a no-nonsense salesman who didnt pressure me into anything or brush off questions. He was very quick with communication and just laid out the facts and let me choose what was best for me. I really appreciated that approach. Everyone else I encountered was friendly and professional, from the receptionist to the finance gentleman, Lance, who assisted with all the paperwork. All in all, an excellent car buying experience.

Worst dealership ever. Dont do business with these guys they are complete fraud!

I just purchased my second vehicle in 2 years from PM Standley and the second visit went just as smooth and quick as the first. Bert was my salesman on both purchases and he is a pleasure to work with. Even after purchasing the extended warranty the price still beat many competitors I saw during my vehicle search.

Ez great place..loved the honesty

I enjoyed my experience buying a car at PM Standleye Motocars.Lance Ewing was extremely personable and flexible.Brad Fales is an exceptional salesman. While meeting with him twice to find a car, he was not only friendly and well informed, but particularly respectful of my questions and concerns. He also went the extra mile when acting as the middleman between his boss and myself. He had my car ready earlier than expected and in the excellent condition. He is a patient and thorough professional. I absolutely recommend P.M. Standley and Brad in particular.

We just purchased two vehicles from PM Standley and it was the easiest car buying experience we’ve ever had. Our salesman Dak was very helpful and friendly. We never felt pressured or pushed into buying something we didn’t want. From the time we walked in, to the time we left with the vehicles, everyone was so friendly. I will definitely recommend our friends and family to PM Standley.

Searched for weeks online looking at various sites and Apps for a car, finally found the place willing to give you up front pricing, reports and quality service with PM Standley. Bought the car over the net, flew in and picked it up. Exactly what they said it was and they even put new wheels and tires with a really nice detail job before they let me take it home. Would recommend. Thanks Blake and Mark.

Drove 2 hours and was one of the most smoothest car buys weve had. Brad Fales was awesome! After 11 years, the wife finally upgraded her Tahoe and is in love. Thanks Brad!

PM Standley is a unique and wonderful dealership to work with! Very helpful and accommodating service from Brad Fales and the entire finance department. Would recommend family and friends who are in the market to visit Standley and talk to Brad. Also take a look at some unique and classic cars!

I wouldn’t recommend this dealership. Shady pricing and hidden fees. I inquired about a Nissan Maxima as it was listed as a good deal. However when filling out credit application and $1568 “dealer prep fee” was added. You can google what those are, it’s a cheap attempt to make extra profit. (Cleaning, oil changes, tires.) That cost of doing business is included with bigger more reputable dealerships. I mean who sells a car, dirty, old tires and needing an oil change.The fact that they purposely list the vehicle without those cost, is enough for you to understand the shady practices of this dealership. Bait and Switch at its finest. If the vehicle is listed as $18794 and the cost of doing business is $1568, then the reality is you are asking $20,362. List it as such, don’t bait and switch.

Bought a Fiat 500e Online, Rick was great at making the process easy and fast. Had my car delivered and it was charged and cleaned . Great Service !

Same as the other 1-star reviews. Over $2,000 in fees (government/prep/doc.) for a USED 2019....making it the same price as for a NEW 2019 at an Austin dealership. According to Trips.com, the Texas average dealer and handling fee is $125; not $2,000. Fully lacking honesty and transparency. Mr. Owner, want to respond to this one? Because I suspect hundreds of thousands of potential/non-repeat customers would strongly agree!

Probably a good dealer but the deceptive pricing is hard to overcome. They add almost $2,000 in fees to the offering price. I had booked a flight to go down and look at a truck. Luckily I called and asked for the total out the door price....imagine my shock that it was almost $2,000 more than the internet price.

Extremely disappointed with my experience at this dealership. I went in to check out a 2018 Atlas which they had online for $19,997. Once I got there I spoke to salesman James. He showed me the car and never offered to let me test drive the vehicle. He rushed me to his office and showed me number. When I receive the numbers he told me there was a prep fee of $1800. I have never in my life seen something so outrageous. I was a finance manager for Volkswagen so I know dealers add a pack to make up their loss, doc fees are roughly $400 so I’m not sure where that extra $1400 comes from. After a few back and fourth he let me walk without even trying to get a commitment. If he worked for me he would have been let go on the spot. I called him a few hours later asking if he could have a manager contact me. I waited 24hrs and never got a call. I actually had to call to talk to the manager. Here is the killer part. They told me I couldn’t use an outside lender..... I will be reporting this dealership to the trades office of commissions.

A hidden gem! Great deal on a pristine car. Hayden Kinkel was beyond attentive and I was in and out in no time. I would definitely use this dealership again!

Just bought my baby girl her first Mustang. Thank you PM Stanleys! We had a wonderful hassle free experience.

This is my first car from PM Standley and I’m super excited. I want to thank Brad for being so helpful and patient with me. I know and I trust that they sell great cars.

We found a vehicle on Carfax. I went to the PM Standley website. There was only 1 photo since the vehicle was so new to the lot. I used their online chat and Brad was super responsive and even went out immediately to take additional pics so I could see the inside. He was so helpful and informative. We decided to go look at the vehicle the next day. Brad was able to put a pending sale on it so it wouldnt be sold before we were able to get there. Everyone was so nice from the moment we walked in. There were no pushy sales people. Brad met us at the front, and it was like talking to an old friend. He made the whole process so simple and enjoyable, not to mention the rest of the team. Every step of the process was quick, easy and convenient, plus the vehicle was in pristine condition! Best car buying experience yet!

1700 dollars of prep/doc fees on every car. They claim this is what it costs them to prepare the car for sale. This should be included in the price of the car if that were the case, but they list cars cheap, get people interested, then when they are ready to buy, hit them with this ridiculous fee. It is like going to a restaurant, and when your food is served, telling you there is an additional fee because they had to cook your food. Ridiculous.

While my wife was happy with the quality of the showroom and the vehicle they brought out for viewing, I was extremely disappointed with their online pricing strategy. Apparently, and this is straight from the dealers lips, that one should expect to pay $1500 - $2000 more than what is listed. As it was explained, these hidden prices are for their efforts to maintain the vehicle, such as new tires, fixing/repairing/replacing broken parts, detailing, etc. I get that, BUT JUST INCLUDE THAT IN THE LIST PRICE!And, according to the dealer, their prices are non negotiable. Ok, well, my expectations are non negotiable as well. If I see an item listed at a certain price, then I expect to pay that price, minus whatever TT&L fees there may be if not already included. PM Standley is executing the very definition of false advertising. No sale!

The low price and prep fees alone is enough for everyone associated with this dealership to crash and burn. I mean the buyer buys at its own risk and should expect some level of deceit when dealing with used car dealers but the tactic used here seems like pure desperation. Some other car dealers have non haggle pricing, the price is what it is and you can’t get $20 off however they don’t add $1600 dealer prep either. I respect those dealers for the honesty.Price the car what it is. I was weighing 2-3 cars based on price year value etc from different dealerships. I considered a car here that was priced lower but with the added 1600 prep fee the price goes up to what I would have paid for one of the other cars which I more than likely would have chosen.The buyer can’t blame the dealer for its tactics and should be cautious about the purchase and not be pressured which they don’t pressure you at all. The bait and switch however is very obvious. I asked for a copy of the prep report and it’s pretty much bs. $600 in labor fees and some minor bs. There was 2 car details totaling about $150 and the total only added up to $1100. Not even the $1600 they added for the dealer prep fee. Also notice they did an inspection for $25 that should have been part of the deal prep fee but it was also listed on the sales form for $33 Texas state inspection.My advise is expect at least $1500 more than the list price of the car.

This dealership has won 2 customers for life. I found a great used car there and received the best attention and customer service. You would have thought I was buying a brand new high end car! I got texts checking on how I liked the car after I bought it, everything was top notch. The entire experience was very professional and fun. The interior / shop is really nice as well, this place is a visual experience if you love cars. Ask for Dave Carpenter when you go, you wont regret it!

I took my car in for service (hadn’t purchased one from them) after searching online for something near home. After comparing prices, opted for this location. It was the best price for a 5 quart, full synthetic oil change with also getting a tire rotation. I don’t ever take my child with me with getting my vehicle serviced for obvious reasons, but I noticed I had put off my oil change for far too long and didn’t see any other option in the near future. Just with getting me squared away before taking my car to the bay they were SO patient. To be fair/in my child’s defense....the place just LOOKS cool and like you want to touch stuff. They were pretty fast and there seemed to be a few others in front of me so the wait wasn’t bad at all. Cleanest shop I’ve EVERRRRRRR been in and the retro theme is nice. 10/10 recommend!

I absolutely love this place . I’ve had excellence services with Brad and Preston. Purchase your car here and you won’t regret it . Again I recommend this place to everyone.

Purchased a slightly used vehicle and I can say the sale portion wasnt bad other than a high interest rate with near perfect credit. The body shop is where my issues are. The window tint turned out bad and I had the front bumper of my car painted black and is covered in bubbles. I was told the tint would be redone because I needed to drop it off for another issues I was having with the car. When I went to pick it up the window tint hadnt been touched after I was told it was done. I finally said forget it because the dealership is an hour away and I can have professionals do it.

The only thing, about this place, that is nice is the showroom! The car, my wife and I looked at was a 2018 Nissan Rogue.It was listed online at $15,438, but after all their fees was nearly $19,000.When it came time to finance, we had to waited in the lobby with other customers, rather than talk directly with someone.My credit is around 650. Not great, but not poor either. Howver, we were told that they could not obtain financing without a cosignor. The salesman, Mark Jones proceeded to tell me the reasons why. Rather than in his office, we were being told in front of other customers.In my 30 plus years of car buying, I have never been so humiliated or angry trying to do business with these guys. Totally, unprofessional!

I was in a bind to make it to a racing event and needed some Nitto 555R II asap. Carlos Diaz (Service Advisor) called his supplier while I was on the phone and located me a complete set and had it delivered the next day.Jon Rodriguez (Technician) checked out some pins on an electrical harness and Matt (Technician) swapped out my tires and bagged my uninstalled tires in individual trash bags so that my interior would not get dirty.Mike Higgins (Service Manager) greeted me and always makes me feel at home. I highly recommend this facility for your automotive repair needs and custom modifications.

Our experience with PM Standley was outstanding. Our salesperson was Hunter Glenn and did a great job listening to our needs. It was completely a stress free buying experience. We ended up choosing a Murano and they took care of things above and beyond what we asked for. They did charge higher than expected fees during the final buying process but even with that the deal was still very good. I will highly consider them when buying our next vehicle. Their inventory cycles a lot so be patient and wait for the right deal.

Great experience. Hayden and Dak made the entire experience seamless and easy. Great experience for our son buying his first truck.

Best experience Ive had buying a car. They were patient with me while waiting for the title for my truck to come in since my credit union lost it. I traded in my 2010 Titan for a 2019 Jeep Cherokee Latitude plus 4x4 with 3500 miles on it, practically a brand new vehicle. They gave me a fair deal on my truck and a killer deal all around. They beat the prices of anyone else in the DFW area hands down. The staff at the dealership was absolutely amazing starting the minute you walk in with the lovely receptionist Lyndsey. (I was there a lot because of the issue with my title so I got to know them by name🤣)Aaron and Drew were very friendly and helpful with everything and Denise in finance was amazing as well! The service department staff was great as well. The real MVP however was my salesman Johnny! He was absolutely amazing. I would recommend this dealership to anyone looking for a practically new used vehicle. Ask for Johnny!!

Classic bait and switch dealership. FALSE ADVERTISING!! They advertise a low price but then you learn you are required to pay a $1,598 Fee!! Every price you see on every car listed you must add a $1,598 fee.They call it a reconditioning fee!! Garbage I say!! They sell used cars so any true cost they incurred should be included in the price already. If this fee is mandatory then it’s not a fee...it’s part of the price and should be adjusted to represent that cost in THE ADVERTISED PRICE.The car I looked at was a 2018 model with a clean carfax. There was no reconditioning done on the model and the salesperson could not identify anything done to the car. It’s just a bogus fee they add.STAY AWAY!!

Buyer beware. After we agreed upon a price, they tried to add more than $1700.00 in fees. They told me, it was waxing, detail, warranty. Thats a NO from me dog!PS. This is my FIRST and only one star review.

I have never purchased a car at PM Standley. I would feel confident if I did due to the outstanding service I have received from Carlos in their service dept.Ill be bringing my vehicles back to PM Standley for any modifications or accessories that need to be installed.

Much better experience at PM Standley than other dealerships in the area. Mark Jones is a transparent salesman and their financing unit is very simple. We were able to get a newer car with less miles for a great price. Plain and simple no hassle and no shadiness. When I’m due for my next car I will look here first before anywhere else.

Very dishonest dealership. I contacted them about a truck that was for sale at a great price. They informed me that the truck was already sold. Two days later I see they have the same truck listed, but for several thousand more. You also need to watch out for hidden dealership fees. You can add at least 1500 to the cost for dealerships fees.

This was my first car buying experience and it was amazing! I found my car on the car fax website and it had only been posted an hour prior. Brad messaged me through text and sent me pictures of the car. He even highlighted where the paint was messed up and indicated that they would be fixing it. I went and saw the car in person a few times and Brad was never pushy or tried to force a sale. He put a pending sale on my car and even offered to repaint both the front and back bumpers as well as fix some scratches on the side of the car. All in all, they made the car look nearly brand new and the process itself was so easy! We did a lot of the paperwork over the phone and I also liked that he made it feel more personal rather than just throwing numbers out there like other dealerships. I’m SO HAPPY with my purchase and I’m already recommending others to check this place out. I’m so glad I did. Thank you Brad and PM Standley for this wonderful experience.

Unhappy with this place. I bought a car. And it was messed up. Weird water spots stained all over the car. The key fob was disconnecting. I’ve been waiting 7 months for them to “have time to look at it” said they would give me an oil change now I can’t even talk to a human on the phone.

These guys are awesome. Very polite, answers all your questions, and VERY FAST. I went in today for an oil change, and there was about 4 other customers ahead of me. Was told it was going to be a 2 hr wait; I was in and out within an hour.

Rick Samples was a great sales guy. He didnt pressure, just let me look at the car and take my time. I also like that when he saw my credit he didnt talk down or be rude he just tried his best to make it happen. My only objection is the $1,800 fee tacted on to the total cost of the car pushing me over my budget but the customer service did me right here (keep in mind the additional cost when buying here.). I found some dents after paperwork had been signed theyre trying their best to correct. Im glad I found this place. Happy with my purchase

This is an awesome dealership willing to work with customers! It took about 2.5 weeks to get my funds together to purchase my vehicle and the salesman was very understanding and kept in contact the whole time. The vehicle is very nice and well worth the wait! The finance director was a true blessing and was able to waive the remainder small balance due to my financial situation. My whole experience with this company was 5 stars!

I went to this horrible place for a used KIA Sportage which was advertised on Cargurus for $11,284.00. I liked the car and decided to buy it with the said amount. Mark Jones was the sale representative and gave me a surprised additional amount of $748.00(Prep/Doc Fee) which is about 6.63% of the car price. I have agreed to it as i liked the car and he started the loan process. I am a first time buyer and my credit is not that great. He came up with 11% and i told him i will use my bank, to which he agrees to hold the car for me until i finalize the loan process. I got 3.99% from a credit union and the loan officer called Mark and told him i am approved and working on the loan. He agreed and he told me he is not working the next day but the car still will be mine. Two days later he called me told me i have to take the car with 11% interest rate or he will sell it. I went back to their website and found out the price went up by $700.00 after they waste my time and the loan officers. If you are planning to visit this dealership make sure for a surprise hidden amount to your car price. They are professional liars. Better to take you business somewhere else.

Came in to view a Jeep and expected the price to be similar to what it was listed as online. It was originally listed as close to $21,000 but after they were done price hiking with $1,800 worth of fees the final price ended up being $25K and some change.The salesman left no room for negotiation and the fact that they wanted $4,000 more than the listed price was ridiculous. I would NOT recommend.

Amazing service and an awesome customer service...every time! Especially Tyler. Very warm welcome each time I walk in, great smile, he even gone above and beyond to make me feel at ease.

Dishonest pricing. They advertise one price online and then try to backdoor your with a $1800 prep and doc fee. When asked what the fee entailed, they cited maintenance stuff like oil changes. You know, the stuff that costs THEM more money if they cant sell the car without adding and value to the car itself.