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Caribbean Auto Distributors
Avenida 65 De Infantería, Km 10.2 Esquina Muñoz Rivera, Carolina, 00987, Puerto Rico
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Caribbean Auto Distributors
Comments
ra
Review №1

Relieves ver good customer servicios, got a good trade in price fot my Toyota corolla car, to bueno a New hyundai accent car. Excelente sale man benjami alimenta.

Cl
Review №2

I moved to Puerto Rico and was looking to finance a car. I visited some used auto dealerships but came across this dealership and am so excited I did! Jaime treated me so kindly and answered all questions I had… as a new person who moved here, he helped me understand the process here and secured me a loan. I am so unbelievably happy that I met Jaime and have my dream car at a great price. I definitely recommend speaking with him to get your next car at a great deal!

My
Review №3

Do Not buy a car from this place. If I could give it a minus 10 stars I would. My experience is mine only but I bought a car over a year ago and I have yet to get a title or malbete. I’ve been calling every single week for 7 months. The title department is useless. I get lied to, ignored and hung up on and still no results. I’m trying to bring the car to the US but a title is needed so my car is stuck in PR. Do yourself a favor and go elsewhere.

Je
Review №4

Best service ever! Jessica Oliveras answered all my questions with details and gave me an amazing customer service. I’m happily leaving with the car I wanted. Will recommend!

Ma
Review №5

Worked with Luiz Jimenez Chamo, who got me a great deal. Couldnt be happier to drive out of the lot. Highly recommend. 👍

De
Review №6

Lonely Amy Gonzalez assisted me through the whole process. We talked over the phone, chatted and exchanged likes of cars. Like family, friendly, and felt right at home. Recommend!!!!!!!

Ja
Review №7

The best experience ever!!!! Jessica is the best if you come here looking for a car go with her you wont forget it! 🥰

Ca
Review №8

Top-notch sales and help in choosing my buggy! Luis and everyone were extremely helpful! Very happy with the experience!

Wa
Review №9

What a wonderful experience dealing with Laura! Not only is she the friendliest sales person but she is knowledgeable, thorough and no nonsense. Laura went the extra mile to ensure that I got exactly what I wanted. I highly recommend dealing with Caribbean Auto Distributors but make sure you ask for Laura. Absolutely AWESOME!

Ya
Review №10

Luis Jiménez and Gabriel Manzano are two awesome guys that go all the way to make the customer happy. Excellent service, lots of attention and best of all, honesty to a fault. Im excited to drive my new Hyundai Sante Fe SEL Convenience for the first time.

En
Review №11

Shady, sloppy and overly aggressive sales practices. After an entire afternoon waiting for the car to arrive they accidentally handed me the keys to the wrong car and then tried to get me to pay (more) for the upgrade for it a few days later. They accepted to honor the price when I refused. Could have been an actual mistake, or a ploy to get customer to pay more after settling on a price. Either way Ive spent the nearly 12 hours here getting everything sorted out. Check your VIN before driving off. One extra star for having the most adorable and friendliest pet donkeys in the back.

Ro
Review №12

The service is a bit on the slow side and you cant see the display of the parts diagram to verify if the parts that youre ordering are the correct ones.

An
Review №13

Michael Burgos, Frank Perez

no
Review №14

Arex MijonVery good salesman.....you need more like him.We had visit many dealers......and Arex gave us theTreatment so we bought the car from......thank you 🙏

Se
Review №15

The place will make you wait FOREVER. People with physical health issues SHIRT STAY AWAY FROM THIS PLACE.

An
Review №16

Good Hunday car service.

Iv
Review №17

Honestly, the best car buying experience, they go above and beyond for every need possible without forcing you to buy it. However, the service department has a terrible host. You can have any type of appointment, describe your situation and she will never do her customer service job, shell keep sending you to different offices around the dealer until someone else actually helps you or her manager shows up. I think you should fire her a.s.a.p. because I work in customer service and I have never seen an employee so mediocre without losing her job. The rest of the team works great, they all answer any questions you may have.

So
Review №18

First time visited and very nice persons

Vi
Review №19

Luis was an excellent sales man, his honestly and knowing of the car was amazing, luis should be comented for his work.

wa
Review №20

Great services. Michael burgos was awesome with handling me and the whole process ...

Ra
Review №21

Best deals and good service recomended

Lu
Review №22

Good cars

Em
Review №23

Good service overall

We
Review №24

Best car buying experience I have ever had. Solomon is the man! He asked the right questions, he listened to my every need, he genuinely wanted to help me and not just shove a car down my throat. I highly recommend anyone shopping for a car to checkout Caribbean Auto Distributors in Carolina and ask specifically for Solomon Kabuka! Thank you for a great experience!

Ju
Review №25

Good service and its ready to work with the covid19

Ca
Review №26

Excellent service, I recommend that if you want to buy a car, Ramon is the guy for you.

Jo
Review №27

Horrible service

Sh
Review №28

Amazing service we had a great time here, with an awesome team. Anibal Sanchez was amazingThank you for everything

St
Review №29

It was a great experience!! Arex Mijon went above and beyond!! Got me a brand new car! Thanks again

Ol
Review №30

Great service

Ab
Review №31

They give an excellent service in all aspects. The employees are excellent. In my opinion and experience Mr. Wilfredo Torres is the most outstanding employee in the customer services and advisory department.

SP
Review №32

Very resourceful and helpful. Definitely a great help! Extra thanks to Christian Concepción for his help

Er
Review №33

Smothe transaction, bought a kia forte at a good price. Thanks Hector, Jose and Omar for your attentions.

An
Review №34

Cecilia Almontes & Jorge Curvelo, were very nice, quick paper work. Time & explanation great. Will let people know they should come here. Great.

An
Review №35

Best service! So helpful! Came in with no car... Left with a brand new 2019 accent! So happy!

Br
Review №36

Luis Jimenez was astounding! Great help and performance with deal and sale! Very pleased with my new car!

Am
Review №37

Fast! But not quite friendly staff!!!

Sh
Review №38

No prices on the website makes it totally useless.

Ma
Review №39

Excelente experience with my sales man William Diaz and sales manager Jaime Lozano and sales finance Dept Jorge Curbelo.

He
Review №40

One of the best car experience I have ever had Cecilia was awesome

Ju
Review №41

It was great experience..they did an amazing job and went out for all to get my car here..thanks to Hector Villanueva

br
Review №42

Excellent service by employees, specially Mr. Esteban Vera. Have been visiting them for the last 10 years.

Ma
Review №43

Very good service

Ab
Review №44

Love the customer service. Worked with me in every situation. Thanks Cecilia, Amarilys and Courbelo

Mi
Review №45

Solomon. Mejor seller del dealer. Hands down!

Am
Review №46

Great customer service.

Di
Review №47

The wait was way too long. Expectations provided never match what really happens. The labor is ok and as usual a little pricey.

Jo
Review №48

Looking for a good deal stop here

Ra
Review №49

Didnt even get to drive a car I was interested in.

Pa
Review №50

Excellent Service by Cecilia Almonte and Jose Carrasquillo

Al
Review №51

Ask for Saul on the Kia dealer!! Very helpful and commited person.

Ja
Review №52

Good service.

Fe
Review №53

Excellent service.

Jo
Review №54

To much waiting time

Sa
Review №55

Good service

ro
Review №56

Great service. Thanks Kenneth!

Al
Review №57

Very good services. Professional approach.

Li
Review №58

Did not get to even talk with someone after an hours wait!

Jo
Review №59

The best place to buy a Hyundai Car

Ch
Review №60

Good job. 👍🏾

Yo
Review №61

Bad service! People! never trust them!

An
Review №62

Great service from Sales consultant Hector

Ju
Review №63

Excellent Wilfredo Torres is professional and honest

wi
Review №64

The service was excellent no complain about it

Ri
Review №65

Good service and fast

Ca
Review №66

Good service

Yu
Review №67

Benjamin best sales man

an
Review №68

Everything was good

El
Review №69

Super 💪🏼💪🏼

Ro
Review №70

Great Service

Mi
Review №71

Good service

Ri
Review №72

Car dealership for different makes

Wi
Review №73

Great Service

Le
Review №74

Great service.

Ev
Review №75

Helpful

Ro
Review №76

Very professional

Lu
Review №77

No like

Ju
Review №78

Wow! What a great business! I was cared by Christian in sales, purchasing a Certified Pre-owned 2013 Mercedes Benz and I couldnt believe how helpful he was to my wife and I. All the employees were very helpful, respectful and did their best to help us in every way, from answering our questions, to bringing us waters on the hot day it was purchasing our new vehicle. I would highly recommend Caribbean Auto Distributors to anyone who asked for a reliable place to purchase their next vehicle! Christian, thank you for your wonderful and professional service !! We hope to use you again in the future for our next purchase!---------------Wow! What a great deal! Christian took care of me in sales, I bought a certified pre-owned 2013 Mercedes Benz and couldnt believe how useful it was to my wife and me. All the employees were very helpful, respectful and went out of their way to help us every way, from answering our questions, to bringing us water on the hot day I was shopping for our new vehicle. I would recommend Caribbean Auto Distributors to anyone requesting a reliable place to purchase their next vehicle! Christian, thank you for your wonderful and professional service! We look forward to using it again in the future for our next purchase!

Na
Review №79

Excellent service.Omar the Sales Manager Extremely very nice, very professional. He gives you a solution and option is ... He knows and loves his work and it shows. Very grateful for the kindness he gave me. And Christian a very good seller. Open doors offering help. Always answering with a calm. They have the touch to thank people. I did not see this, in the three places that it was, looking at cars. Referred 100%. To my contacts

Wa
Review №80

Luis Jimenez. El servicio fue excelente y muy servicial. Me encantó. Tremenda unidad que me lleve, estoy bien satisfecha.

Ma
Review №81

Jaime Hernández attended us, very attentive, good service, looking for the best alternatives, we went out riding !!! Thanks!!!

Re
Review №82

Mega recommended, your saleswoman Alexandra more helpful and sweet can not be, I look for all the ways to help me and be able to ride my new bus. I even take it to my residence. Congratulations!!

de
Review №83

El agente que me atendió fue Alexandra matos. El servicio y la atención excelente. Salí con la guagua que deseaba.

ro
Review №84

Excelente michael burgos un trato excelenteMe ayudo bastante y me consiguio lo que buscaba!Lo recomiendo al maximo

gr
Review №85

The car that I was looking for for a long time I got here at a good price with the sales executive Alexandra Matos who treated me with great affection and kindness from day 1 without any doubt when you go ask for her.

Al
Review №86

Excelente servicio,gracias por la atención (especialmente al joven Jesús Ramos que ayudó a mi esposo con mi regalo 💝🥰).

Ju
Review №87

Miguel Ortega bregó súper bien, todos son muy amables y eficientes. Exelente servicio, lo recomiendo.

El
Review №88

El vendedor Sr. Angel Calderón me trató excelente y muy colaborador. Gracias

Ly
Review №89

Gracias por mi primera compra buen servicio y muy agradecida Jorge valcarcel

Lu
Review №90

Excelente servicio de Alexandra Matos y el Gerente Max Gonzalez...

Ya
Review №91

Michael Burgos, excelente vendedor y servicio. La mejor experiencia para obtener un vehículo. 100% recomendado.

El
Review №92

Luis Jiménez - Excellent Service from beginning to end. He answered all my questions and has iron patience. I changed the color of the vehicle and even if he always took care of me very willingly. Excellent Seller and Company Resource !! Thanks for your help!! Success!!

Ta
Review №93

Thanks to Benjamín Alicea and Caribbean Auto Distributors for such excellent service. They are the best!!!

Ce
Review №94

It took a while to fix a nonsense to the vehicle and the other fix you have to return because they asked for the part that is not, you have to take the vehicle and return when it arrives and that the part in three weeks was our experience. In the sale excellent sellers and good service in arrangements I did not like it at all. They should take that into account

Jo
Review №95

El servicio excelente por parte de Luis jimenez recomendado 100%

Ya
Review №96

Sergio negron Cristian Alcántara the best in service support helped me throughout the process of acquiring the 2022 outlander bus I recommend them 100%

A
Review №97

Really buying a car with these people is another dimension! They guide and advise you at all times, our salesperson Mr. Luis Jiménez is simply a quality salesperson who knows what he is doing and connects with your needs immediately! Very satisfied with the service and all the staff very attentive and helpful

Ju
Review №98

Gracias Jorge Valcarcel por su atención y amabilidad. Muy satisfecha con el servicio.

Jo
Review №99

The treatment of the sellers very good !!!

Cl
Review №100

Gracias a Hakeem, Omar y Sergio por toda su ayuda. Escucharon mis deseos y salgo feliz, sobretodo bendecida. Todos fueron muy amables y responsables. Gracias por toda la atención.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:Avenida 65 De Infantería, Km 10.2 Esquina Muñoz Rivera, Carolina, 00987, Puerto Rico
  • Site:http://caribbeanautopr.com/
  • Phone:+1 787-776-2295
Categories
  • Car dealer
  • Car service
  • Used car dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:7:30AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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