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Appliance Pros
5053 Tuscarawas St W, Canton, OH 44708, United States
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Appliance Pros
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Re
Review β„–1

My husband two little ones and I came this appliance store a couple of months ago, and we had a great experience! The gentleman was really informative and helpful which means a lot, and he got us in and out! We love our used washer and drier! I waited for my husband to run down the road to get some cash and the guy didn’t mind out toddler running around the shop, even when she threw a ball…. 😬 hahaha oops.So, very family friendly and affordable place. We have had no issues with our refurbished appliances and we can’t wait until we can afford a new (used lol) stove or refrigerator, because we know EXACTLY WHERE WE ARE GOING TO GO !

Da
Review β„–2

We purchased a gas dryer here about 6 months ago. Absolutely no issues at all since buying it. Great price and 5 star service.

An
Review β„–3

1 Year later and washing machine is working great and for a great deal I might add! Very nice couple running the place. The owner (cant remember name over a year), was a very polite guy and Ill be coming back for another washer or dryer in the future!

ke
Review β„–4

The owner was very professional. He fixed the dryer I brought in to him while I waited. He did not try to sell me another dryer, but offered to repair mine. He could have sold me a used dryer and made more money, but is very honest and helpful!

Sa
Review β„–5

The owners are nice and honest people. They know the ins and outs of the machines they are selling. Just bought a used washer from them and have put 10 loads through it so far and it runs like its new from the factory. I would highly recommend you check them out!

Ja
Review β„–6

Was out of refrigerators. Had one and I would of been embarrass to have in my home was high on price I got one another place like new gor sa.e price deliver n set up.

Ka
Review β„–7

The owners are very friendly. Andrew is extremely knowledgeable, and helped us find exactly what we were looking for.

De
Review β„–8

Not open sat. 2pm only handful of options looking in

Ja
Review β„–9

Very cool guy laid back and reasonable I bought a washer and dryer from them and they both work great thank you so much buddie

Ji
Review β„–10

I have a mixed review. I like to support local and small businesses when I can...so, originally, the couple was great when I went in to look for a dryer. Very helpful as everyone else has said. Delivery was very accommodating and they took the old one, ofcourse. (I’d buy my old one back if I could!) I understand getting busy and with the Covid...but the dryer started to not heat on sensor setting and now it doesn’t start at all. I pulled it away from the wall to check the vents and everything was clear. They initially couldn’t come to look at or remedy the situation due to Covid which I understood but I wanted to be sure he knew it was less than two months after I bought it and I was having problems already. I was concerned about the electronic panel when I bought it but he said they would warranty to a certain extent. I have texted a few times since to see what he could do and I have had no word back. Truly disappointed, I paid over $300 and was left hanging. So I guess you decide. Maybe don’t buy anything fancy that may have cheap electronic parts. Buy old and reliable. So five stars initially, but I’d say after purchase issues would be a one star. I’m pretty easy to please and again, disappointed that I am leaving this review. This is why it’s hard to support small and local. Big box customer service is hard to beat. But you kinda shoot yourself in the foot when you don’t even respond.

Cy
Review β„–11

Andrew at Pro Applianceis is very knowledgeable & customer service oriented. He takes the time to answer any questions you may have with honest, reliable answers. We purchased a quality washer & are extremely happy with it. I highly recommend this business! Its hard to find someone who is this dedicated to perfecting the quality of the products he sells. He goes the extra mile!

Ma
Review β„–12

Very helpful and friendly purchase a washer on Sunday afternoon they delivered at 4 pm took away my old machine installed the new one stayed to make sure it operated properly. Very fair prices if I every need another appliance this will be my first stop.

Mi
Review β„–13

Amazing people and great prices

Ar
Review β„–14

I was attempting to sell a you stove I have. The gentleman looked at it said he was not interested in when I attempted to look through the store to see what he had he more or less kick me Allah story was very rude. Do not go here no customer service

Ro
Review β„–15

We are repeat customers. We purchased a refurbished Whirlpool dryer in 2014 and it is still running great. We recently purchased a refurbished Whirlpool washer and it is working great as well. Good prices and good people. Andy stays and makes sure the appliance runs a full cycle with no issues before accepting payment. 100% recommended!!

Ro
Review β„–16

Same day delivery was excellent! Cleaned lint vent inside and out and pointed out how my old dryer was poorly wired. Took away the old dryer at no extra charge. If you need excellent appliances along with professional knowledge and excellent customer service I definitely recommend Pro Appliance!

Ad
Review β„–17

Awesome place. Andrew came out on a Saturday and fixed my washer. Was a simple fix but he came the same day I called! Great customer service. Would recommend to anyone and will be using there services for all my needs!!!! Went above and beyond.

ju
Review β„–18

I bought a dryer from Pro Appliance. They were very helpful. Delivered, set up the dryer, and tested it before they left. They even had to take my door off and disassemble some of the dryer to get it in my basement but did it without any extra charge. They are honest, hard working people who bend over backwards to please their customers. I wish more companies were like them!

Mi
Review β„–19

Great service! Delivery and install was smooth and simple. I will definitely come back if the need ever arises!

De
Review β„–20

Had a great experience at Pro Appliance. Andrew answered all my questions and more. They also deliver, which was great. I would highly recommend buying from them. I will be a repeat customer. Thank you for your excellent customer service.

Mi
Review β„–21

Very professional their washing machines are fairly priced nice people to deal with.

Ku
Review β„–22

Great people, great prices and quality used appliances. Very knowledgeable and did a great job of finding out where my machines would go so they could explain the best ways for me to hook them up. I would definitely recommend other buyers visit this shop!

Ch
Review β„–23

My husband and I live in Las Vegas. We were in search of a washer for my mother-in-law here in Canton. We came across Pro Appliance website with fantastic reviews, so decided to give them a call. We purchased a refurbished Whirlpool washer from them. Let me tell you, they lived up to their hype! Fast, friendly, knowledgeable service. Set up new washer, took away the old. Very happy with this transaction, would highly recommend to anyone!!Thank you Pro Appliance!

La
Review β„–24

The service there is excellent! They came out the same day we bought our washer, unhooked the old one and installed the new. Very nice people, and like I said the service and professional attitude was excellent. Highly recommended!!!!

Ta
Review β„–25

Wonderful experience and highly recommended. Small family owned shop with very helpful and knowledge staff. I called to ask if they had an electric dryer and they were about to close and he stayed open an extra hour for me to come in and get a dryer that same night. Will go back whenever in need of appliances.

St
Review β„–26

Went there to look and it was closed... Google and the sign on the door say it opens at 10 a.m. I went at 11 and no one was there

Ja
Review β„–27

I was impressed with all of the appliances they had to offer for sale, it was hard to choose a washer and dryer set. I ended up buying a Maytag set, had it delivered and im very happy with everything. I will be back to buy a stove very soon. The owners went above and beyond to make these appliances exactly what I was looking for by changing the door around so it opened the correct way and switched the agitator out for a one piece.

Sh
Review β„–28

These guys are a cut above the rest. They sell quality equipment and their service calls are reasonably priced. As long as you dont overload the machines they will last you for a long time. We purchased a used washer/dryer set from them over a year ago and they are still running strong.They are honest and will do what they can to fix your situation. He even showed me how to fix an issue should it come up again!! I will be purchasing my appliances from them from now on. A+ company.

Ev
Review β„–29

Excellent Excellent service and very reliable! Got a washer/dryer set from them. They delivered installed and even took the old ones away! After being Ripped off by multiple Appliance companies in the canton and massillon area I finally found a honest reliable company that cares about what they sell. This company is Amazing!!!!! Thank-you Pro Appliance.

Ta
Review β„–30

Tried to call to get information about washer and dryers. Called a few times then got a text saying Im busy text me then never got a text back. Pretty unprofessional in my opinion.

Pa
Review β„–31

Owners Very friendly. Quick delivery and fair pricing. Definitely will deal with them again.

Ad
Review β„–32

Terrible is all Im gonna say!! Go somewhere else!!!!!!

Er
Review β„–33

My son bought a dryer from them and got a good deal so when we needed to buy one I gave them a shot. Im so glad I did! He sells quality washers and dryers that are fixed correctly, not junk and halfass repairs like so many of these places. He immediately delivered it and installed it, including the venting for a very small fee. I am completely satisfied and if my washer ever quits working I know where I will be going.

Da
Review β„–34

Bought a Samsung dryer that was delivered same day! Very pleased with the dryer and the transaction was smooth as well. Highly recommend!

La
Review β„–35

My washer/dryer set work like new. I highly recommend going here.

An
Review β„–36

Very respectful honest down to earth people who even spent time to switch the door on the dryer to the other side so it would fit better! So glad I chose them!

Sh
Review β„–37

Great Service, Very knowledgable about the products ! Definitely will go back !

Je
Review β„–38

Great service reasonable prices and very knowledgeable about the products.

Al
Review β„–39

Bought a wAsher from this place. Very hAppy with it. AND great people

ke
Review β„–40

Not impressed by the sarcastic, unprofessional attitude. Have a wonderful holiday!

Da
Review β„–41

Worked to make sure I got a good deal and even handled getting rid of my broken dryer.

Ti
Review β„–42

Great customer serviceGreat appliances

Je
Review β„–43

They only have washers and dryers.

Information
100 Photos
43 Comments
4.5 Rating
  • Address:5053 Tuscarawas St W, Canton, OH 44708, United States
  • Site:https://facebook.com/pages/pro-Appliance-sales-and-repairs/215013695309884?sk=timelin
  • Phone:+1 330-413-2431
Categories
  • Used appliance store
  • Appliance parts supplier
  • Appliance repair service
  • Appliance store
  • Washer & dryer repair service
  • Washer & dryer store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–4PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Buys used goods:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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