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Mode N Beach
121 Hacienda Dr # 33A, Calexico, CA 92231, United States
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Mode N Beach
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Ra
Review №1

This is not their address, now located at imperial valley mall.They deserve no stars at all!!!Mode N Beach has terrible customer service.Personnel is rude.They are not attentive to customers once you make the order.They don’t keep in touch about your order.Each employee tells you a different thing in sizes, orders, and specials.First they told us that with $20 dollars you could submit your order and once the dress arrived you pay the full amount.... that didn’t happen they made us pay for the full order And they didn’t even order it .They said the dresses would arrive in 2 weeks and they would call us. 3 weeks passed and we hear nothing. We had to call them. Once we called they couldn’t find the order .... they still hadn’t ordered the dresses. They excused that they where still waiting for a bridesmaid to make her order ... even tho one of the bridesmaids had gone just a week before and advised them that she had canceled. They said they would call the bride to confirm, the bride did not receive any call.Also they gave us a coupon for $50 off on a dress $150+ . We came back with that coupon, selected a dress that was over $200 and they made an excuse “that not all the dresses qualified”. The coupon said nothin about that.Worst experience ever, will never never come back.

Ga
Review №2

Absolutely the worst service you can imagine. Told my dresses would not be in until after the wedding after waiting 3 months for them to come in and being fully paid off. Do not do business here, as we cant even get our money back. One star only because I have to, as this store is a disappointment and everyone should stay clear of this place.

Na
Review №3

Literally got yelled at once we stepped in the store. I was looking at the brand and the lady yelled at me and my boyfriend. She said the owner got mad if we were looking and touching. That the only way we could do that is if we made a deposit. Worst cumstomer service, we got yelled at!!

Fa
Review №4

I definitely do not recommend to this store a terrible service the person who says that she is the owner of the place is very despotic and rude is very bad has no feelings offended my daughters ladies for her 15 .. watching them fat .. I commissioned her 4 dressed since July, they didnt leave, and when they left noles, I couldnt pay for those dresses, I told her and she didnt want to help me or want to give me back the money to the ladies, there are 200 that nobody wants to steal from me ... nobody buys there ...

he
Review №5

They do not accept returns, buy clothes and try to return them at the same time and they did not accept me they should put a big sign of the store policy.

Ro
Review №6

Bad, they hang up on me every time I call for my order, they pass the call to each other, Martha, Carolina, a related account, nobody wanted to take a call

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6 Comments
1 Rating
  • Address:121 Hacienda Dr # 33A, Calexico, CA 92231, United States
  • Phone:+1 760-768-8862
Categories
  • Clothing store
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