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Pacific Coast Auto Center
1953 Walton Dr, Burlington, WA 98233, United States
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Pacific Coast Auto Center
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am
Review №1

Had a wonderful experience with salesman Ron Russell and the finance manager Mark Sumner today! Great price, great vehicle, cute as hell, and it was no pressure and a delightful experience. Highly recommend!

Br
Review №2

Ron and mark are amazing people, they helped me out a lot and have continued to work with me in a professional and caring manner and I am beyond appreciative of them. 11/10 would recommend to anyone looking for a genuine and caring service. Thank you guys for everything !

Kr
Review №3

They stayed later to fit my schedule and gave me the best deal any one has offered me as a first time buyer! If anyone is looking for a reliable car/truck I will forever suggest pacific coast auto center because of the amazing costumer service and the realistic affordable prices!

Al
Review №4

I went to PCAC looking for a car and Ron came out to help. He was very friendly and full of information, made the whole car buying experience a not so stressful experience. Thank you Ron for my ride I love it! I would definitely go to Ron for another car.

Ni
Review №5

It was time for my 74 year old Dad to get a different car. We were looking for something a couple years old with low miles and clean. We spent a day looking around the Skagit Valley area. Ron at Pacific Coast Auto greeted us and let us ask questions and was informative but very low pressure. We left knowing the car they had would be a top contender not only because the car was a great fit and the price was right but because of how comfortable Ron made us feel about doing business with him. We returned later in the day to drive the vehicle, met with Ron and ended up making the purchase. We traded in 2 vehicles and they were fair with the trades and the finance guy was very nice and informative as well. Thanks to Ron and the others for making it a great experience!

K
Review №6

Pacific Coast Auto Center was such an amazing help getting my family back onto the road. After our car broke down we were out of a vehicle for months and getting turned down time after time for financing due to a past repossession on my record. Once I applied for a vehicle at Pacific Coast Auto Center I was contacted immediately by the owner and they started getting to work on my approval and within a day they had everything they needed for an approval! Not only where they fast at getting me approved but the staff was also very nice. They even came to pick me up so I didnt have to walk to get to the dealership. Buying a car can be such a stressful process but the team at pacific coast auto center made this process so easy. They were an amazing team of people to work with and Id recommend them to anyone in need of a good used vehicle.

Me
Review №7

I had a wonderful experience with PCAC today, start to finish--from finding the perfect ride online to driving it off of the lot. Shout out to Ron Russell for excellent customer service and an all around awesome human. Thank you to everyone at Pacific Coast Auto Center!

L
Review №8

I cant tell you how much I was dreading going to a Used Car Dealer to purchase a vehicle.....normally I buy from Dealers but because of the specifics of this vehicle, Pacific Coast was pretty much the only one in the region that had it so I didnt have much choice. I had to Fly In to see the vehicle as I was 500 Miles away and then drive another 150 miles. They actually met me at the rental car drop off point WITH THE VEHICLE! Which I wasnt expecting, they were very professional, clean cut and personable and just super friendly nice people. After the test drive we started heading back to the dealer and thoughts of that shady used car lot started creeping into my head, you know the one with the 1970s Used Cars sign with two of the letters blinking On/Off? Nope.....not the case, as a matter of fact I mistook it for part of the Dealer Lot next door as I was turning in. Clean a very well maintained, I breathed a sigh of relief and told them Well, we better get paperwork started! their reply? Your paperwork is already done.....Im a very busy man and was very appreciative of Pacific Coast not wasting a minute of my time and going the extra mile in all aspects of something I just loath doing, they made it easy and were very accommodating. Sure theyre still a Used Car Lot but theyre a Used Car lot....with a lot of class and I will be buying from them again in the future!! Thank you Pacific Coast Auto!!

vi
Review №9

They were really great there they took their time to explain the deal . Really making you know exactly what your financing great guys

Gr
Review №10

I recently bought a very nice used F150 from Pacific Coast Auto Center. The price was very competitive compared to others I looked at in the Seattle/Tacoma area. I saved several hundred dollars in sales tax by driving a little further north to Burlington. The owner and salesman stayed well past closing time to final the sale.

Wa
Review №11

When you a car sight unseen you have to put a lot of trust in the salesmans description. I bought a 2010 Camaro from them - there were several issues that werent disclosed and you couldnt see the issues in the pictures. I might buy from them again but never without seeing the car in person.

Jo
Review №12

I purchased a 2018 GMC truck from PCAC on 3/20/21. I had never even heard of them prior to seeing the ad in AutoTrader. Im in my 60s, so have had many opportunities over the years to work with new and used car dealers; the industry has a well-earned bad reputation. I found these guys to be different. They were straight forward, professional, and respectful. Most importantly, they were not prototypical sales people in their behavior toward me. I am very intolerant of that kind of behavior, and would have walked. By the time I finished purchasing my truck I concluded that I could, and would, recommend them to anybody I know who needs a vehicle, and I will certainly start my next vehicle search with them. The salesman I worked with was Ron, and I also spent time with the owner Mike, and the Finance Manager, Mark. I highly recommend them.

ba
Review №13

Just had the most wonderful of car buying experiences. Friendly, fun, no pressure, fairly treated, just a delight. Travis and Mark are the best. Most highly recommended. Love my new (to me ) 2017 Jeep renegade. the vehicle looks factory fresh. Again, a wonderful experience.

Mi
Review №14

Just bought a 2016 Volkswagen Jetta! Car is in like-new condition, and the whole process was very easy! Highly recommend PCAC if you’re looking for quality vehicles at fair prices. These guys have 20+ years of experience and it shows! You won’t be disappointed!

Cl
Review №15

Thank you so much for the awesome service. We appreciate you making us feel welcome,and the experience was painless and super easy. Thank you. We will be recommending you guys, also in a couple years we will come find you for our next car. I highly recommend Travis and Mark they both are wonderful.

Da
Review №16

Mark and Brian were great. They got me into the truck I wanted and were very helpful while I drove from the east side over. I would absolutely recommend these guys and based on my experience with them I will be coming back when I get another truck.

RO
Review №17

Very friendly and not pushy sales man. Pleasant experience.

ja
Review №18

This place has AMAZING customer service. They are a pleasure to do business with!

Ri
Review №19

Amazing service!

Al
Review №20

My first time purchasing a car from a dealership. Overall a great experience. Workers are happy and not pushy. They are also local to Burlington where I live. Got a great deal on a 2018 Nissan still with factory warranty. Thank you!One reason why this is a 4 star rather than 5 is they failed to mention there was only one key to go with my push start car until we were walking out the door papers signed and all. I felt I was getting a honest experience until that point. I would have appreciated that information when I asked about any downsides to the car. It will cost me time and a few hundred to get a spare ordered and if I had known, I would have asked them to get one ordered for me as part of the vehicle purchase. I feel like a spare is an obvious NEED, not want, especially on a push start.

Ch
Review №21

Over the top customer service from Travis. The Jeep I bought was is absolute perfect condition. I couldnt be happier!!!!! I highly recommend these guys. If you need a outstanding used vehicle, call Travis, hell be glad to help you.

Ja
Review №22

Had oil change and tires rotated today. Fast and friendly repair and maintenance service. Super easy access right off the freeway.

To
Review №23

I had great customer service from the time I drove onto the lot until I drove away with the vehicle I wanted. Peter was an excellent salesman treated great. The best part of purchasing a vehicle through Pacific Coast was the salesmen did not come out like a bunch of voltures ready to pick you apart. I walked out with a decent used pickup(2008 Ford Ranger 4×4) at a decent price at payments I can afford. I will absolutely recommend all my friends to Pacific Coast auto sales,

Ru
Review №24

I have lived in Skagit County for over 20 years. I’ve purchased multiple cars and trucks from Pacific Coast Auto Center. Travis Ashby and Mike Greenberg has always been fair & honest. When it came time for me to get my dream truck, I knew exactly who I was going to work with.

Mi
Review №25

Thanks to travis for helping us make this the easiest and most relaxed car buying experience. Quality vehicles and fair prices.

Ki
Review №26

A seriously nice locally owned used car lot. Prices are honest and fair, and the employees are all kind and laid backm. We worked with Travis and got exactly what we wanted.

T
Review №27

I bought a pickup from them. I had a very good experience there. Andy was my salesman and i spoke directly to Lindsay, an owner, to finish off the deal. I thought they were both great guys. I was treated fairly on my trade and on the new truck I bought.I traded in my single cab Chevy for a quad cab Dodge. To preface the rest of this, Im a car guy and I was impressed by their knowledge and how straightforward they were with me. Lindsay and Andy answered all of my questions and at one point Lindsay was under the truck pointing and explaining what theyd done in response to one of my questions.I moved to Mount Vernon from Boise a few months back and needed some recommendations for machine shops, exhaust, etc. Lindsay wrote down a recommendation for each service for me and told me who he even recommended talking to at each place.Good guys. I was genuinely impressed and glad to do business with them.

To
Review №28

Ram Dakota with low low miles

je
Review №29

Very helpful. Didnt buy but completely down to earth and understanding.

Ri
Review №30

I purchased a 2003 Suburban from them recently. I am in Michigan and I purchased it site unseen. I relied on them to provide an honest evaluation on the vehicles condition. I could not be more pleased with the outcome. They helped me through every step including having it shipped to Michigan. They were very thorough and expedient with all the paperwork. It was a very enjoyable experience. An especially big thank you to Bob Haupert for his help. You will not find a more honest salesperson. If you need a quality vehicle and the best service, see Bob and the folks at Pacific Coast Auto Center.

je
Review №31

Really guys? Knew were were coming from hours away for one specific car. Took one look under that car (they said was in pretty good overall shape) and could not believe my eyes. Newer car and the rust was so bad the actual frame rails were brittle. Very dangerous car and they tried to pass it off as good. The rust laterally was from the front to the back and seemed to be on everything under this car. I would not ever buy from these guys nor would i recommend them to anyone looking to buy a car.

Ry
Review №32

Friendly, knowledgeable staff. Great selection of pickups at fair prices. The sales manager even turned his computer screen towards me when I was questioning what charge was being applied to which part of the price and why. Very patient and transparent. My truck had low miles, was in perfect mechanical and physical condition, and it was clean as a whistle. They even cleaned the undercarriage and dressed the tires. No stone left unturned. Id happily recommend this establishment to anyone in Skagit county.

Ev
Review №33

Great experience with Mike and the staff. We were looking for a very specific vehicle and they were able to locate it for us with low millage and for a great deal. A very clean and nice dealership that felt professional and welcoming. I would recommend them to anyone and will be back for sure.

ta
Review №34

This has been an absolute NIGHTMARE since buying a vehicle from this dealer less than 2 months ago. Not only were we given the run around on financing but our trade-in was more reliable than the vehicle we purchased. We have driven it for two weeks with no issues but after that it has been un-drivable 4 times since we bought it. We have spent thousands getting it running again. It is currently not running - again. And that fix will cost thousands. Yes, it was purchased As Is, No Warranty BUT we were blown off on given the option to purchase a warranty. We were ignorant and trusted that this dealership was trustworthy. That they were selling us a safe and reliable vehicle. That they were going to honor the first interest rate we were approved for and not give us a higher rate with a different lender. I trusted that they would know more about the vehicles that they sell.

Je
Review №35

Just bought a 2013 Ford E250 from Pacific Coast Auto Center on 10/27/14. Ramiro Baldovinos was great to deal with. Very pleased with the whole experience. Well worth the 350 mile drive to get there and back with my sweet new work rig. The easiest vehicle purchase Ive ever had at a dealership.

Ke
Review №36

I had a great experience. The staff was low pressure and the cars are all detailed, low miles, priced fairly, and high quality. I would recommend this dealership!

Li
Review №37

Autos are overpriced here.

Sa
Review №38

Great customer service. Travis went the extra mile to make my father-in-laws car buying experience pleasant. Quick and painless process.

co
Review №39

I went through a week and a half of going to places and dealing with weird pushy salesman trying to sell me trucks I could not afford. This was the last place I went to and loved it. The salesman showed me exactly what I wanted and was super respectful of all my demands. I had a very particular truck I needed and within 30 minutes we were driving one. I was so relaxed. The salesman and I thanked each other for being normal. I would recommend this to anyone who is looking for a truck. They kept true to all their promises and even got the few fixes they promised done early. Thanks guys!

Ro
Review №40

Very friendly people, was very nice dealing with then let alone the great car deals. A great experience.

St
Review №41

Great group of people!! Mike is awesome, works with you to get the best quality of vehicles! Will never go anywhere else!

Be
Review №42

If you want professional, honest and friendly sales, with a great selection; THIS IS THE PLACEAsk For TravisWe love our car!Ben, Dee & Panzer (the dog)

St
Review №43

Mike and Staff treated my daughter extremely well for her very first car purchase. Thank you Mike for the personal service not only by you, but the staff.

Ja
Review №44

Just had my wifes Jeep serviced, Thank you Kaylee and Mike. Its dialed in and ready for another 200k.

Jo
Review №45

I had a good experience, Bought a great vehicle, Travis the salesman seemed straight up with no pressure. I would recommend this business.

Ju
Review №46

Bought a 2004 Dodge Ram in August. Very easy to work with, understanding salespeople. Would definitely recommend!

da
Review №47

The guys are great, very easy to work with. No hassle sales!

Kr
Review №48

Sales rep was great about going over prices in detail

Br
Review №49

Best place to find a high-quality vehicle in Skagit County go see Lindsey and Mike

Ri
Review №50

Bought a lemon from these guys 15 years or so ago. Maybe the establishment has improved since then.

Pa
Review №51

Very easy to work with, got a good Toyota Rav4 SUV thanks to Andy & Mike. Couldnt be happier with my purchase!

Ma
Review №52

Bought my Toyota there. Love it.

Ja
Review №53

Car blew up!The day after buying a used 2008 Cadillac CTS with low miles I had to have it towed. I had hardly put 40 miles on the car when it broke down along the side of the interstate. Called the salesman and all he said was wow that sucks, call the warranty

KI
Review №54

This is a great business where you can find a great deal for a great car!! I got a Jeep for $6,100

Ch
Review №55

Very nice people

Ma
Review №56

It was a very great experience, We especially appreciated the salesman Jeff who never pressured us, he just listened to what we were looking for and kept in contact with us, we came back a few days later and he showed us just what we wanted at a price that was in our budget, we will be coming back here for our next vehicle !!

li
Review №57

Best place ever

Ol
Review №58

If you need a car thatll last ya, look elsewhere.

Mi
Review №59

Sales man was great to work with

Jo
Review №60

Although I did not buy a rig from Pacific coast i was pleased with their staff.

Ai
Review №61

Great staff!!

Fa
Review №62

This place has awful coustomer service !! They wouldnt help us at all

Information
70 Photos
62 Comments
4.3 Rating
  • Address:1953 Walton Dr, Burlington, WA 98233, United States
  • Site:https://pacificcoastauto.com/?utm_source=googlemybusiness&utm_medium=organic
  • Phone:+1 360-757-0400
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used motorcycle dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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