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Firkins Used Cars & Certified Pre-Owned Outlet
2601 1st St, Bradenton, FL 34208, United States
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Firkins Used Cars & Certified Pre-Owned Outlet
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Ti
Review №1

My husband and I had an amazing experience with Matt. He knew all there is to know about our new Audi. Everyone working there is friendly and helpful. We would definitely recommend this establishment to anyone looking for a new or used vehicle. This is actually our second vehicle from Firkins. Thanks again Matt!

JO
Review №2

I had a good exp buying a car. Joe is the man you want to talk to. Joe Santana I think his name is. In curious how things will go moving forward. But so far so good!!!!

Ro
Review №3

I called Firkins about a used Jeep Wrangler and spoke to Matt Steel in the Sales Department. He listened to what I wanted to do and worked with Jason in the Finance Department to put together a great deal on an awesome 2020 Wrangler JL 4door. I love the Jeep! I would highly recommend them.Thanks guys your the best!

Ly
Review №4

Our sales person, Jude, was absolutely amazing! We drove from 2 hours away and she had the car we wanted ready for us to test drive and take home! She made the experience quick and painless!! Financing is even pressure free which is absolutely amazing! I highly recommend this dealership and Jude!

An
Review №5

GREAT SERVICE!!!, we bought a truck by PHONE 250 miles away ON A SUNDAY Craig and Ricardo are the People you wanna talk to, the best salesman and finance manager, Craig came in on a sunday when he was off work that day, Ricardo took care of us the whole Journey. Will recommend!!!!!!

CH
Review №6

Best car buying experience Ive ever had. Called beforehand about a car I was interested in before driving 1hr 30min to the dealership. When I got there salesman Bill was waiting outside with the keys in hand for me to see the car. I got to test drive the car before stepping foot into the building. Overall was a quick process and Bill was outstanding. Very knowledgeable and friendly. Would recommend this place to everyone.

Jo
Review №7

This is the first time I bought a vehicle from the used side of Firkins, they are great people to deal with. We spoke with three different sales people because of coming a couple different times to look at a vehicle once at closing the salesman was willing to stay past 8pm to help us but we told him we would come back the next day. He was unfortunately sick the next day so we dealt with a different salesman and he was excellent. We even spoke with one of the guys we had bought a new vehicle from years ago. Thanks everyone we are so happy with our new vehicle.

Dy
Review №8

Tried to buy 2 cars there and was shut down. First one I couldnt even look at because the safety inspector had already left? ....ok...Salesman said hed call he back the next day so I could at least look at it. Never got a call.2 weeks later I try to buy another car and the salesman was very condescending and unprofessional. And not even in a sexist way, Im a grown man. But when I tried to politely inquire if theyre price was negotiable (offleaseonly had the same exact car for cheaper and with less mileage ableit it had a small accident but was only cosmetic and was completely repaired) the salesman told me they not going to come down on the price because I found a similar wrecked car at another dealer. I thanked him for his time and wont be looking for cars here again.

Tr
Review №9

Great people, Great selection of vehicles. My son NEEDED to get a replacement vehicle for his hand-me-down vehicle he bought from his Mom & me. He looked on the internet at all the different websites, and found a used car at Firkins that met his criteria. The salesman came out and greeted us, and talked about a couple other vehicle options. My son, set on the vehicle he saw, got to take it for a (long) test drive. To make a long story short... from our salesman, to the finance officer... and the selection of solid ‘like new’ vehicles... Firkins made purchasing a vehicle as painless and pleasant as possible. I’ve taken both my son and daughter to Firkins to buy their vehicles. Both our kids are happy with the vehicles they chose to buy, and my wife and I are happy that they both got a safe, dependable vehicle at a reasonable price.

s.
Review №10

I do not know where to begin. I spoke with the online sales rep and the salesman letting them know the day and time I would be in to take a look at a truck. I let the rep know that I was serious and ready to buy. Just to show up for my schedule appointment and the truck they showed me did not look like the truck that was online. The worst part was that they didnt even bother to clean up the truck. The truck was filthy. What a waste of my time.

Ki
Review №11

What a great experience. I have been dealing with other dealerships, but have not been happy. Went to see a 2020 Pacifica this morning and it is in my garage now. I have been waiting 2 weeks at a different dealership to buy same vehicle. My salesman Alec was perfect - was there with answers, but gave you space. Great guy worth looking him up if you go.

M.
Review №12

Bought 2015 Civic. So far so good. Our sakes Dwayne was fantastic!

Ka
Review №13

I walked in with some pretty unrealistic expectations for buying a car and Dwayne met if not exceeded them all. He got me out of my two door parenting nightmare and into the perfect family size SUV. I was in and out in two hours and I’ve never been so impressed with my car buying process. I was there with my 4 month old daughter and he was so accommodating and kept her pretty entertained during the process. Thank you so much, we love the new addition!

Me
Review №14

Truthfully I don’t even know where to begin. Other than to say beware of the 2016 Chevy Tahoe LTZ and the Firkins car sales man Jayson. Even after me bringing up hearing a noise on a test drive, Jayson assured me nothing was wrong with the vehicle, and he didn’t hear any noises. Well, after thinking I wasn’t being mislead, went through the whole process of buying the vehicle, left at 8pm, only for the ENGINE LIGHT to come on as soon as I pulled out of the car lot. Mind you I was trading in a perfect 2018 Denali pick up, to get an SUV simply because I am growing my family. Check engine light stayed on all the way home, till the next morning, brought back to Firkins first thing (9am) all for Jayson to take around the corner to his mechanic and 5 min later return, stating “it’s weird the check engine light is off now, we can’t see what’s wrong with it, and we’re not going to fix it. You’re lucky we’re giving you your truck back.” If this isn’t the most unprofessional, sneaky, and dishonest way of going about selling vehicles... I don’t know what is. Save yourself the headache and look elsewhere for a vehicle.

Je
Review №15

Alex was very helpful and patient. He’s honest and humble. He guided me through the buying process as it was my first time purchasing a car on my own. He was responsive even on his day off. I’m confident I got the best price on the car I had been searching for. If you’re purchasing a car, GO SEE ALEX!

Ne
Review №16

After a long search, I finally found the truck I was looking for, inquired about it on the internet, and after receiving an email back that it was available, I drove to the dealership this past Saturday, 3/7/2021. I talk to a salesman name Mathew. He was able to locate the vehicle on their inventory, and sure enough, it was available. When taking a look at the truck, I noticed that it was missing the engines undercarriage cover; Mathew went inside, and I guess, consulted with a supervisor, came back outside, and told me that the vehicle was not ready for sale. Supposedly, they needed to finalize the proper certified pre-own maintenance on the truck before it could be for sale.Mathew and I agreed that I would start the loan process with my bank while the truck got service. Mathew gave me his word that he would hold the truck for me as soonest it is ready. I was supposed to call his cell phone on Tuesday or Wednesday to start the buying process. Yesterday evening my bank contacted me to ask me for the vehicle details. When I went back to the email I received with the vehicle information, it said that the page couldnt be found. I called Mathew this morning and asked him why the vehicle was no longer available. He said, yes, it is, let me do a quick check, and I call you back I could tell that he was with a client because before he hanged up, he said to someone else, Im sorry about that. He called me like 20 minutes later, offering me other vehicles, immediately that raises a flag. I said, thats not the vehicle we talked about it, then told me that the vehicle was sold. I guess his word to clients does not mean anything, and the dealership name or reputation is not that important either. Of course, the dealership can care less because they got the sale. Still, I wont recommend anyone to take the word of this salesman and the pre-own certified vehicles supervisor at Firkins Car Dealer at Bradenton, FL. Terrible customer service business practice at this place.

Me
Review №17

Do not buy from Pre owned department here! I purchased a 2017 GMC Acadia Denali 22k mikes on it . The first week i had to take it back into the shop after they gave me a run around who to speak to to get the rotors replaced. The sales guy would not answer or return my phone calls. Now i have gotten the car hand washed for the first time (3 weeks later from purchase) and every rim chipped! I contacted the sales guy and of course he didn’t care told me he could send me a guy that repairs them. I called and spoke to the “manager” of pre owned Kevin and he was very rude. Told me i had to pay out of pocket to get the rims replaced. He also mentioned they would cover it if i had the Tire protection plan. I discussed with him no one mentioned that plan/service. He said “oh they have to require it” Well They didn’t!!! Because i guaranteed we would have purchase it to cover the expensive rims and tires that are on the vehicle. So moral of this review DON’T BUY PREOWNED they are rude and don’t care! I would post pics of the rims if it allows me! Stay away from this place!

Ty
Review №18

Had a great experience with then there was a bit of mis communication with one of the employees and a bit of over looking on my part. The manager there made sure I was happy and back where I needed to be when I went back to resolve the issue. This guy was very honest and fair with me. The whole staff all the way to the clean crew was absolutely great.

De
Review №19

My husband and I have bought numerous vehicles in our 48 years of marriage. Some good experiences and some bad. This company did an outstanding job in the purchase of our vehicle. Our salesperson Dwayne Josey was friendly, knowledgeable and very attentive to our needs. Outstanding customer service!! Thank you

Ch
Review №20

I had a great experience! First time buyer and I will definitly be using them in the future! :)

As
Review №21

Great selection of inventory! Friendly managers and staff. Would recommend! 💛

Je
Review №22

Sales associates were professional and knowledgeable. The store was clean and well kept. It was a very nice experience And I Wouldnt hesitate to refer my friends or family there. Yes I did find a very nice and affordable car. .

Br
Review №23

Sales rep Josh and manager Chris were amazing to work with. They sold me a beautiful car for a great price. No games, no tricks, unlike a lot of other places Ive been to. Everything was very straightforward and they even made the monthly payments I wanted happen. Im really happy with my experience here and will definitely come back in the future.

Ta
Review №24

If I could give this place zero stars I would, and here’s why.In January I purchased a Malibu. The car was missing floor mats which were included in the description of the car prior to purchasing. During my transaction process, the salesman Dean, went to go “look for car mats” to put in my vehicle. While he searched for car mats, the finance person talked me into a $2k warranty, but as we reached the final part to pay, the warranty somehow, without explanation was $3,600. He just breezed over it hoping I wouldn’t notice he somehow upcharged the price of the warranty, and assured me if I wanted to remove it, I could do so easily at anytime by calling the dealership.As I went to leave, Dean said he couldn’t find floor mats but would mail me some. And he assured me “he wouldn’t be such a great salesman if he went back on his word.” I wanted to give him the benefit of the doubt.Fast forward 6 months and no one will respond to me about the floor mats, and I want to take the warranty off my car because I had intended to pay the remainder of my car off. They wouldn’t connect me to a finance person over the phone for 2 days. They just kept hanging up my call, or forwarding me all over the dealership. I finally had to go in person. At which time, I brought up the floor mats and the finance person condescendingly told me “they’re $20 floor mats, I will personally buy your some and send them to you.” Two months later, I still have not received the floor mats, and the experience to remove the warranty, which is at MY discretion to do so, was met with passive aggression and an attempt to “tire me out” from doing it by making me drive an hour to the dealership to get in touch with someone. This type of behavior is exactly why salesman get bad reps. Slimy and sleazy sales tactics.

Ra
Review №25

They answered all my questions! Very kind and considerate.

ha
Review №26

My wife and I had a very pleasant experience when we bought our Pacifica from Firkins Bradenton, Alex was so helpful and is amazingly patient, he went beyond and above his job to make sure whatever was supposed to come with the car was there. If youre buying a car go see Alex!

Is
Review №27

We purchased a 2016 Dodge Ram Laramie from Firkins outlet for my husband Greg. Our sales representative “Danny” was absolutely fantastic and went beyond our expectation in providing us the perfect vehicle for the right price. Highly recommend anyone wishing to purchase a great quality vehicle - visit Firkins and ask for Danny.

Ke
Review №28

Chris was amazing from start to finish. THANK YOU !

Gi
Review №29

Great customer service. They were extremely helpful in answering all our questions.

Mi
Review №30

FRAUDULENT ADVERTISING. BUYERS BEWARE. THEY ADVERTISE CARS AS CPO ....BUT. when you get there they will tell you that its a mistake on the website and they cannot certify the car. This place should be under investigation for fraud. In fact the salesman said that if it could be certified it would be in the lot across the street and not here. They are TOTALLY AWARE that this car is advertised CPO. Youve been warned.

Ju
Review №31

Husband and I went to this dealership to find a used car. We found the car my husband was interested in on car gurus and sent the email requesting information. The client representative, Marley, was great. They were great at contacting us regarding this vehicle. We went into the dealership to start the paperwork and unfortunately we didnt qualify without a co-signer. Found a co-signer but the website was down for at least two days. Once we were able to get the application in for the co-signer the car we were interested was sold over the weekend and the business manager, Richard, I believe was his name, did not disclose or inform me that the car we had put the application in for was sold. Later that day, Jude, who was helping us left a voicemail on my phone regarding coming in that Monday to complete the process. At this point she did not inform us of the vehicle being sold either. Jude was great up until this point. When we asked why we werent informed the answer that we received was.. oh well you wouldnt have qualified for that vehicle anyways. No apology, no accountability for misleading us. Does not matter that we wouldnt have qualified for it, we should have been informed that the vehicle we put an application in for was sold. To top everything off, the vehicle that was offered to us was over our budget and way too small. Would have been nice if this business would have just told us they couldnt help us instead of limiting our options and wasting our time. There was also a few inconsistencies in the information that Jude gave to us that Marley cleared up or gave us a different answer to.

iN
Review №32

Over priced non negotiable rude arrogant never again

Ma
Review №33

I love the guys at Firkins Service center. They are always friendly and extremely helpful. The service team has serviced my challenger sense day one and has always been great on prices and they always finish in a timely manner.

Je
Review №34

Recently bought a Nissan Pathfinder. I got a great deals and Dwayne was professional and helpful and made the whole experience great. Highly recommend this dealership and staff.

Al
Review №35

NEVER EVER SHOP HERE!!!I would give this place -10 stars if I could! What a shame.. my sales rep was awesome and he worked so hard to get me my Nissan Juke used and I was so happy.. until the next day when my car started smoking from the hood and filling the cabin with smoke and a burnt smell. I took it back to firkins and they told me my compressor was failing. I was upset enough about that when they told me they won’t fix it without payment for part and labor. A few days later it happened again. The day after that my rpms started jilting the car wouldn’t move and my check engine, battery and brake lights all came on on the dash and the car wouldn’t move. Checked under the hood and my belt was burnt and shredded to pieces. Took it to firkins and the manager said “ That’s what happens when you buy a used car.” Then proceeded to ask me to leave!! Never go here. They have done nothing but take my money and give me grief. I sunk everything into getting this car and now can’t afford the repairs because they are so extensive. It will take me weeks to get this vehicle up and running. So disappointed. I had such high expectations for a shop with such recommendations. Guess you can’t depend on anything on the internet. You have lost my business now and forever firkins. Hope everyone sees this and thinks twice about shopping here.

Mi
Review №36

Great local dealership. Very friendly and knowledgeable sales staff. They quickly helped me find my vehicle of interest and I didnt have to spend a lot of time waiting. Plus they were grilling hamburgers and hotdogs and I just happened to be very hungry. I will recommend them to my friends and family.

Ti
Review №37

Anthony Salem is a true professional. He took the time and worked hard when everyone else gave me the run around. Matt and Andre the managers were real helpful as well. If you are considering a new car do yourself a favor see AnthonyI love my new Mitsubishi

Ju
Review №38

Typical car dealer trying to make a sale by pressuring you to purchase a vehicle you dont really want.

Li
Review №39

Firkins has shown me they care about their customers and pleasing them is their number one goal. I bought a 2018 XTS Cadillac and in my haste to get things taken care of, I gave them no chance to straighten things out. It was a lack of communication on my part and they were professional every inch of the way. Given the chance they deserved, Firkins handled every issue in a very expedient manner. I drove from New Tampa to do business with Firkins and it was well worth it. They have the best management team and the sales people are awesome. My family will buy our cars from Firkins in the future. Did I mention the prices are unbeatable! Go to Firkins to buy your cars. GO FIRKINS!

Da
Review №40

Jayson and the staff provided a great deal and were very helpful.

Os
Review №41

Following my retirement a couple of months ago, I was looking to buy myself a gift, specifically a pre-owned jeep. For weeks my wife and I visited the local dealerships in Jacksonville Florida where numerous jeeps were parked in the lots. None of the jeeps or the sales persons met the standards we were looking for. We finally came across Firkins Chrysler Dodge and Jeep. We looked on their website and found the jeep I was looking for down to every detail.Our experience with not only Gino, the Pre-Owned Director, but also Bert, the sales consultant, was simply outstanding. They took the time to explain everything in detail with the upmost professionalism and consideration.We finalized the deal not long after arriving and test driving the jeep. Our eight hour round-trip paid off and was simply worth every minute.I would highly recommend anybody looking for a used vehicle to take a trip to Firkins preowned vehicles and talk to Gino and Bert.

Sa
Review №42

Came with my family and nobody came out to help or ask if we had any questions!

To
Review №43

Great experience with Anthony Andre and Matt. Even the other salespeople were pros holding doors getting waters a great place to buy a car. I recommend them highly since i was turned down everwhere else Anthony treat me like a family member and i will remember this and never buy a car anywhere else thank you Anthony Salem.

To
Review №44

DO NOT GO HERE FOR COLLISION REPAIR!!! I cannot emphasize this enough. The mechanics were not knowledgeable enough to diagnose the extent of the damage correctly, order the correct parts, or get the repair done in a timely matter. Waiting for our vehicle set us back considerably not only when making plans but with our business and finances as well.

St
Review №45

My experiences with the service department at Firkins, some major, have all been good. My service advisor, Joe, is knowledgeable, professional and always eager to see that Im a satisfied customer. Im happy to say theyve earned my best recommendation.

Ma
Review №46

Excellent experience. Ricardo Souza was a very helpful and positive salesman throughout my buying experience.

Ke
Review №47

Don’t buy a car there once you leave the lot in time it probably will be running with the engine light on won’t do nothing for you absolutely Junk! One star yes the automobile Was shiny

An
Review №48

Go see Dwayne he wont let you down. He will not pressure you into buying a car thats out of your budget. Tell him what you are looking for and as long as ANY of the Firkins dealerships have it, he will get it for you, all with a smile. Great experience overall.

Ca
Review №49

Buying a used car usually is a less than joyful experience. Loren Miller made it a a pleasant and mutually satisfactory transaction. He and all the other staff we had the pleasure of dealing with exhibited professionalism and a customer-focused attitude. Keep it up!

Da
Review №50

We purchased a used 2019 Nissan Rogue and we did more research on this car than on any other we had purchased. Once we were settled on a vehicle we were undecided whether to buy new or used so we talked to multiple dealerships and were really disappointed by some of the results. Our first contact with Firkins was Marly Saxton (Internet sales)and she was a very super person to go back and forth with while we decided on a vehicle. Se understood that we had questions to be answered while we worked through our decision.Our sales person was David Scata and he was great through the process who also had a good handle on helping us through the decision process. We are probably like most people, we like a new(er) car but the buying process isnt the most fun thing to do. David did a good job making it a pleasant transaction and was a good guy to spend some time with during the sale. David along with Richard (Manager) and Marly made this a much better than expected experience. Very happy with the experience and the vehicle.

Ka
Review №51

I had a very pleasant and positive car buying experience (10/11) at Firkins Pre-owned Outlet in Bradenton . The sales staff, specifically Danny Litteral, were very friendly, attentive and professional. At first the deal didnt seem possible, but they truly worked with me to make it happen. A follow up call the next day from Danny to see how the vehicle was working out for me was a nice gesture.Danny is very experienced, knowledgeable, polite and friendly. Per my experience, I would highly recommend the dealership, and Danny as a salesperson.I had a very pleasant and positive car buying experience (10/11) at Firkins Pre-owned Outlet in Bradenton . The sales staff, specifically Danny Litteral, were very friendly, attentive and professional. At first the deal didnt seem possible, but they truly worked with me to make it happen. A follow up call the next day from Danny to see how the vehicle was working out for me was a nice gesture.Danny is very experienced, knowledgeable, polite and friendly. Per my experience, I would highly recommend the dealership, and Danny as a salesperson.

Mi
Review №52

The service dept. is poor at best. The service consultant I had showed no people skills at all, he just talked through me as if I didnt exist. I made a mistake and owned it and he said for the inconvenience he would take care of it no charge. After 1 hr. of being told 5 more minutes the car still wasnt ready and the consultant said because of my mistake and the money he wasnt charging me. I paid the charge (I owned it) but it still took another 1/2 hr. to get my car. In 1 1/2 yrs. I have spent 100,000.00 in cars there, they will never see me again My car was in yesterday for repairs and today had to be towed in today due to the repairs performed by Firkins

Me
Review №53

Firkins has show me they truly care for they customers. I went to multiple dealers to try to get qualify and wasn’t able to . But Dean Hanneman Did everything in his power to get me QUALIFY . Thank you so much Dean Hanneman Best salesman in town

Da
Review №54

Own half the street and take every bit of ANYBODYS $$$$! The struggle npw a days is real and they would rather sell a new car than consider being logical amd building a long lasting (business)relationship...NOT ONE BIT CONSIDERED ABOUT A FRIENDSHIP! ABSOLUTELY 1,000% NOT RECOMMENDED!!!!!

Ph
Review №55

Visited this dealership today for a 2014 Silver Jeep Wrangler. Shifty salesmen refused to show me the inspection report from their preown department. So as a mechanic I did an inspection of my own. They were trying to sell it $23k with easy $3-5k in damages/repairs. When I called them out on it they said “ Well then this isn’t the right car for you” and that I should go to another dealer. Rude salesman, rude managers and shady mechanics. STAY CLEAR!! AND DO NOT BUY WITHOUT A MECHANIC!!

Do
Review №56

We purchased a 2017 GMC and were promised a cargo net by our salesman, Mr. Josey. His manager even agreed that we would get the cargo net. After months and 2 emails, we still have not heard from them.

Da
Review №57

Ive purchased vehicles from the Firkins group before. I love this place. Theyve been in business in the area forever and I know well be there when I need them. I also like the fact that when I go back I always get to see the same employees

Gi
Review №58

Dealership in florida

Su
Review №59

Edin was fantastic it was a great experience love my car everyone was very friendly an helpfull couldnt of asked for a better salesman thank you edin.

Ka
Review №60

Always helpful and quick to respond. Our car battery needed replaced and the service department got us right in

Re
Review №61

I had the fortunate experience of working with Sales Managers Steve Stojanovich and Gino Finelli, along with Salesman Dwayne Josey in buying a vehicle I had been searching for, for a long time. I needed the perfect year and mileage to fit my needs. The payment amount was number one on the list and we were able to come to a fair agreement, while having a good time. It definitely was not a dreaded vehicle buying experience. I left the lot feeling excited, and most importantly, confident that I had gotten a good deal, and an awesome vehicle. I will definitely recommend all of the above persons, and the business, to all my friends and family. A special thanks to Mr. Firkins who helped make this purchase available by connecting me with the perfect representatives. :)

Ci
Review №62

We had a wonderful experience at Firkins Pre-Owned Outlet with purchasing our 2016 GMC Sierra. Dwayne Josey our consultant answered our questions quickly and made the buying experience a pleasurable and quick one. There was no feeling of being rushed or pressured to purchase or make a right now decision. Craig Hoffman was very knowledgeable with the financing and even with our last minute decision to keep our trade, quickly refigured our payment and made all adjustments necessary. Thank you Mr. Josey and Mr Hoffman!

An
Review №63

Firkins automotive in Bradenton is literally THE BEST! I highly recommend them over so many other dealerships. Jef Schwartz and Patrick Eagan are amazing and go above and beyond!

Ki
Review №64

We went in for a specific vehicle on a Sunday. They took our info but neglected to put a hold on the vehicle. They sold it, and still ran our credit at least six times after the original vehicle was sold. And then we had to call in to see what was going on a few days later, they didnt call us to let us know the specific vehicle we wanted had been sold. It was poor communication and disappointing service. We wont be purchasing a vehicle from there.

Je
Review №65

We drove an hour just to receive Great customer service! kerri and Tagarius made the experience so good buying my van, we went back the next day and bought a truck!

To
Review №66

This is the second vehicle we have bought here at Firkins, which I have been driving my first one now for the last 15 years. We came back to look for another vehicle and Anthony Salem helped us out as well as Andre Jedrzejewskl and Mathew Rogalski finding me my next new vehicle! So excited! Thanks guys

Da
Review №67

If 0 stars could be left, that’s how I would rate my experience with this dealership. Go somewhere where they care of the consumer and not try to play some smoky mirror game. I will never buy anything from this dealership, personally or commercially.

Ro
Review №68

Well i wrote a review about 5 months ago about the HORRIBLE SERVICE. Well its been 5 months and still no one will look at my van with its [awesome] extended warranty. I have no recourse but to sue, and i will be relentless.

Cy
Review №69

Anthony Salem is a great salesperson, he listened to what i was looking for and made sure that i was well taken care of, I love my new Jeep. Thank You Anthony.

ja
Review №70

Poor customer service. Called in to have jeep looked at for vibration didnt care we were traveling though said back logged 3 weeks. I work at dealership up north we take time to help transit customers.

Je
Review №71

The sales Manager David Brown helpless, useless manager ever,, I purchased a 2016 Jeep compás with 38.000 miles we paid extra for having a certificate used car with warranty and guest what after one week to driving the Jeep it light up the oil Change when we call to service department they schedule me for a month after ... so I bring it to Nissan at Cortez to do the oil change, the show me air filter was all dirty they replace it, seat belt lock have to be replaced it, alignment needs to be done and when I call the useless manager he and his team they don’t want to deal with it,, we finish paying for the deductible of the warranty to replace the lock of seatbelt ... and that’s not all after a week from the incident, one morning the Jeep was out battery, I called him again and I request to change the vehicle and he tell me that it’s not posible .. I did a report to the manufacture in which they tell me that the dealer it’s under investigation for many complains .. and I when a cross the street just to asked if they can help me .. they offer me a new Jeep renegade which I have now .. don’t waste your time and money with this dishonest dealership we’re they don’t care about you........and they only going to steal your money.

Ge
Review №72

Nice inventory. Friendly staff

cu
Review №73

Really great service prices are the best!!

Ca
Review №74

Great prices and very easy to deal with!

Gi
Review №75

We had a great experience at Firkins earlier this week. Got what we were looking for and felt the price was fair.

Sh
Review №76

AMAZING EXPERIENCE!!!!!I have bought several cars around the country and by far FIRKINS dealership is the BEST!!!!My car salesman ANTHONY SALEM was professional,kind,patient and very knowledgeableabout the vehicles.He knew exactly what I was looking for. He had me test drive a Mitsubishi/15outlander sport. Right when i drove it I loved it! Great car! So happy with it!The managers Matt and Andre truly were a pleasure. Very professional and made me feelcomfortable with my car purchase.Thank You all for making my new car purchase such agreat one and I would highly recommend FIRKINS and Staff to anyone.THANKS:) ~Shannon Gramajo

Ki
Review №77

I traded in a car and then within 24 hours i was very unhappy with the car i bought. No one was willing to work with me to find other options. I am very disappointed with the sales staff. In addition, the service staff does not call you back to address any of your issues or to even schedule service. I would not recommend Firkins to anyone.

Gi
Review №78

Went to this dealership with my husband. Great service and great people.

Br
Review №79

I really felt welcome at this dealership. It was a great experience,

ke
Review №80

Great sales force and finance group!

Ty
Review №81

I flew down without seeing the truck I bought because of the comfort level the salesman, Kyle, gave me. I was nervous when I arrived, but all fears subsided when I got in the truck and saw that they had everything taken care of. Kyle even rushed to replace a part that started malfunctioning just before I arrived that I never would have known about until I was 12 hours down the road on my way home. Ill look them up for my next purchase, but this time Ill have them ship the car back to TN and save me the 12 hr drive!

R
Review №82

Nice staff and good selection.

Be
Review №83

Good

Fl
Review №84

Angie is AMAZING

Ro
Review №85

Like the place there look for the client

do
Review №86

I just wanted to thank the Body Shop for all their help and would tell anyone if you need your car repaired after an accident that is the place to take your car.

St
Review №87

Deal with anyone but Craig

Information
58 Photos
87 Comments
4 Rating
  • Address:2601 1st St, Bradenton, FL 34208, United States
  • Site:https://firkins.com/used-vehicles/
  • Phone:+1 800-347-5467
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car rental agency
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Repair service
  • Tire shop
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–6PM
  • Sunday:11AM–4PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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