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The Home Depot
18333 120th Ave NE, Bothell, WA 98011, United States
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The Home Depot
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Ru
Review №1

I was trying to buy ceiling light for my home. Not that what they are selling at the Home Depot is the worst Chinese garbage for top dollars, 2nd return they tried to deny me from being able to exercise my consumer rights, which is illegal and Home Depot is breaking federal consumer protection law!!! They should be fined millions of dollars for this!!! And by the way only $28!was store credit, the rest of the amount was my credit card!!! This is criminal what Home Depot is doing!!!!

Th
Review №2

Super store 👌.....super stocks of building materials...exterior and interior 👌...gardening needs...good collections of plants.

Bi
Review №3

Picked up an oval china lav at a good price,found everything I needed... all good!

Do
Review №4

Racially profiled and degraded, will only see you as your skin color.I only needed a tool tote 10in and a bigger set of bit accessories (large dewalt yellow plastic package) so I didn’t get a cart. Not even in there for 5 minutes.Was in line for self check out, then when it was my turn I proceed to go towards the self check out #4 than an older lady grabbed me and said I’ll get you over here. Looked through every pocket Of the tote that was obviously unmolested. Degrading being pulled from the self check out and practically humiliated thinking just because I’m black I’m going to steal. Shoulda seen the look in the ladies eyes when $120 purchase was approved, shocked. Never again will I shop at Home Depot

Ma
Review №5

They have their ups and downs. Today the lady at the paint section or department was a bit rude, but she was very efficient. The time before, the customer service was very good. Then the time before that, not so good. They need to work on consistency. Otherwise, they have good items and the store is nice overall.

Ro
Review №6

Why does the management allow an aggressive dog who requires a muzzle to remain in the store? I witnessed it snapping at another dog today!I GUARANTEE if I get my leg bitten I will own that store soon after.I have a great dog but have never understood why they are allowed in a store. ( Im not referring to service dogs )... one more smaller thing. They started charging 8 cents per bag... how petty! If McClendons doesnt Ill start shopping there.Ron

Ar
Review №7

Store is too small to provide the inventory and depth in materials and maintenance parts to expect to get what you want in one big box store. I find Im betting of going to a full size store to have any hope of making a single trip. Please expand this store.

An
Review №8

Home Depot in Bothell had it rough in the past year or so first with the great lumber shortage of Summer 2020 now with the Great lawn mower shows of Summer 2021. I managed to get the last Ryobi 40v 20 inch self-propelled electric lawn mower ($349.99). Even though the box is a little worse for wear hopefully the lawnmower inside is in one piece and in good working condition. I really need to mow the lawn. I got a good three or four years out of my other Ryobi lawn mower that I paid less than $300 for and although it wasnt self-propelled the battery powered mower made it easy to mow my small yard in less than an hour without having to worry about chords or gas cans.

Ju
Review №9

I brought a patio chair in because it got tweaked and wasn’t rocking properly. I took it to Zach and the Pro service area. He was amazing and did a great job getting it back working properly.Thank you Zach in Woodinville WA. 98072

Sr
Review №10

No signal if you are on T-Mobile. If you are the type to look up what you need on the website before going to the store you are going to suffer. Text to me option on the website is also not guaranteed to work as sometimes you get instructions like near showroom bay 17 and no one can actually tell you where that is. If you have the patience to stand in queue to pick up online orders thats the best option.

Et
Review №11

Made an order over the phone 3 hours in advance and Prepaid. I was told that I could just show up and pick it up. Showed up at the time I was told to be there and they told me it would be an hour and a half wait. Told them that was unacceptable and they said the best they could do was 30 minutes. Got myself a refund and left.

Ka
Review №12

I was just browsing the lighting and looking at prices when an employee walked by and I asked him a question about fixing my recessed lighting. He told me it couldnt be fixed how I wanted. BOOO! But he told me it could be modified very easily and fairly inexpensive as well. He explained everything in detail and showed me the products that I would need. He was very informative without being too technical so I understood everything and wasnt pushy or overbearing at all. Ade saved the day and even modeled the product for me like Vanna White (his words(◠‿・)—☆)*note to managers and corporate office* Ade is a quality employee who goes above and beyond the norm. He deserves a raise but keep him in lighting, he knows the product well. He would be an asset in any dept and I would absolutely recommend!💯💯

An
Review №13

When 1 team member figures out how to achieve what 5 others said couldnt be done, you know they are outstanding!Thank you Lily for your patience and diligence.You are the best!

Di
Review №14

The cashiers on weekdays/weekdends are friendly with good services. When shopping on the weekends best go early in the morning than later in the afternoon because the lines can get quite long to the cashiers.

Bi
Review №15

A great selection of building and home remodeling products. Employees are helpful.

Pa
Review №16

Always, well not always, but damn close, find what I need to this store. This store has a friendly staff, people willing to help and helping with loading out is a big bonus! I shop here so much they know me by name and it feels like a small part of my extended family.I know the store and where most items are like the back of my hand so getting and out if I am in a rush is no problem.They have a large section in the spring and summer garden area to help make my yard look amazing!!Whatever they dont carry in the store they can help you order it online and most of the time the shipping is free.

Ro
Review №17

I love shopping and browsing at this Home Depot. Whenever I look lost someone would walk to me and offer help and direct me to the right place.They have a great selection of plants and planters during the spring growing season. Its alway so packed on the weekends so I try to go there in the evening during the week.

Be
Review №18

The employees are great, costumer service is great. The company has left much to be desired from. Please label your products correctly

Ja
Review №19

Its frustrating to be shopping at home depot. No one knows where things are. Its like I am in a single person scavenger hunt and its such a time waste going to home depot. After today I think I would be of better help to others finding things than people working there. Only one person, in gardening, was knowledgeable and a delight. Home depot needs to reevaluate their training and interviewing process.

Am
Review №20

Great staff and customer serviceGreat inventory online and in the storePeople are helpful.Before covid they offered free coffee as well.Hopefully bringing it back : )Amazing inventory onlineHuge warehouse with many rental units suck as pickup trucks, landscaping, tools.#shopping#tools#garden#landscaping#homedepot

St
Review №21

Typical Home Depot, big box retail home improvement and hardware store. Generally a good supply of lumber, tools and hardware. However I find Mclendons which is less than 5 minutes away usually has far more knowledgeable people in electrical and plumbing.

Ja
Review №22

Saturday is a busy day but try and get help. I wanted two sheets of plywood and had to ask another customer for help getting them off a high shelf. Wanted them cut to size but apparently THIS store has a rule on cutting a piece with less than a foot past the saw blade. I was getting some storage bins and again taking it down from a high shelf. I put them on the floor to reach another one when an associate cam by and kicked it away as he walked down the aisle. I finally did get help, Jereby came up to me in the lot and helped put my purchases in my car. Not a big HD fan but this was the absolute pits. Oh did I mention that on the first two sheets of plywood they were cut wrong so I had to go get two more ( without help) and get back in line to get them cut.

Be
Review №23

The most helpful person in the entire store is in gardening (literally helped plant our entire garden). Almost everyone else is MIA or doesn’t know where anything is.Additionally, when I called in to make sure my order wouldn’t be returned, before the full order is delivered, the individual on the phone couldn’t be bothered (acted annoyed with doing their job). We’ll see if my order is still there when I get there.

Je
Review №24

I went to Home Depot a lot when I started my business to get paint, shelving, etc. The staff is always so helpful and very knowledgeable. I made the mistake of going to Lowes for blinds and they couldnt help me...Thank you Home Depot for doing the job that Lowes couldnt. Ill definitely be coming back.

Kr
Review №25

Great location, excellent selection. The gardening and plant and floral section were particularly expansive. I did however notr with curiosity that the bonsai were merely labeled as bonsai and not juniper, azalea,etc so you may have to put on your onvestigation hat for further explanation. Not that most people are going to home depot to buy their bonsai anyhow. As an added bonus they allow dogs, so if yoir dog experownces separation anxiety or you do, you can bring them with.Everyone was wearing their masks and being courteous and staying 6 ft apart.

sh
Review №26

Always get things what I want. Sometimes others are offering best prices. Please check amd compare prices

Ma
Review №27

I went through the pro service it took a little longer than normal. They didn’t notice that I was standing there because of all the others needing help themselves. So for my trouble they loaded up all my supplies in my vehicle. And brought me a receipt for a discount on my next order. Just be honest with them, and everything will work out for the best. Hope to see you there.

Ka
Review №28

Had everything we wanted. Good service also

Pa
Review №29

Nice and clean place, if you don’t have to place a special order than everything will be perfect. Sometimes it’s a headache 🤕 to place an special order.

Ka
Review №30

I had a problem recently with a delivery order of appliances. It was kind of a sticky situation. I didnt know that the delivery was moved to a different store. I needed to cancel the order and go in person to buy from my store, which is the closest to me. A woman from the other store called me to ask what I wanted. The Bothell store had called the Everett store to tell them I was needing help. Essentially, I just needed to cancel the order. I ordered the appliances on Aug 10. Delivery was scheduled for the 27th. The bottom line is the woman refused to cancel the order and hung up on me. I called the Bothell store back and talked to the same asst. manager who first helped me. He went WAY BEYOND normal store etiquette and got my order canceled. I wish I knew his name so I could send his manager a big atta boy for getting involved and helping me.

Al
Review №31

Generally speaking, it is good store, but if you want to buy cordless power tools, expect to spend 1-2 hours waiting till somebody unlock the cage with tools and get you what you need. They will not give you these tools, they will deliver to cash register, and you will be looking for your tools if they put it away. Very frustrating policy. Stuff is not oriented to help you all the way, because other people waiting to get help from sales people. Many sales people rude and not friendly. Customers are not happy.

Ad
Review №32

Pre-pandemic, Bothell Home Depot was the one stop shopping center for home improvement projects. Stock levels were down the day I shopped there, and I couldnt find the plumbing supplies for my project, and I did go to a local Woodinville hardware store, that had all the parts in stock.Return policy for Home Depot is great, even if you dont have a receipt. Assuming you bought on a credit card, they will find your purchase and charge back, no questions askedThe rent a truck is one of the best deals for hauling larger items home. $25 for nearly a hour is plenty of time to drive home, unload and return the truck, assuming you live 3-6 miles away.The wife usually finds the gardening supplies shes after, be it flower starts, bags of soil, or tools.The plumbing staff was helpful, but was not able to find the combination of pipe fittings I needed.I can recommend this store, but be prepared to make a second stop somewhere else, as they may be out of stock.

Ro
Review №33

Home Depot is always the best theyve always got employees there ready to help you at a moments notice and theyre nice about it and courteous no matter how much youre in a rush.

Gr
Review №34

Good store was always able to find someone to assist. Store is huge size wise. Always busy though, so even a quick trip for a paint will take you a while, especially on the weekends. Prices are decent. Great variety of just about everything. Parking lot is large. Easy to fing a cart or a trolly. Lots of seasonal stuff too, as expected. Like that you can pick up mulch and such in a separate location, do not need to roll the cart filled with bags around, just pay and pickup.

Ja
Review №35

I went in for a propane exchange. I spoke to the gentleman running self checkout, and he assisted me, and let me know someone was heading down to the propane exchange to meet me. I pointed where I assumed propane exchange was, and he pointed me in the opposite direction so I followed what he said. The propane exchange wasn’t on that end of the store. I walked back where I thought it was, and asked one of the workers standing just inside the entrance, and he sarcastically replied “yeah he’s down there, you made him wait”.Normally I would shrug this off as a one and done bad customer experience, but the other times I’ve visited this location workers didn’t seem very friendly and it seems that some don’t have any idea where anything is when you ask. I’m definitely done visiting this location, and will just visit Everett as I’ve never had these issues there.

Ke
Review №36

Frustrating experience for the second time. In a nutshell, I needed some help and was told to wait, only to be forgotten. I needed some tiles but they weren’t any within reach (they were in pallets stored above). The employee told me to wait and they’ll get someone. I waited around for 30 minutes and finally flagged someone else to help me. The person I flagged down told me all the fork lift drivers went home.

Di
Review №37

I love this store, but no hanging ferns today :(. Prices are competitive, the store is clean, good customer service, and shopping in air conditioned comfort was joyful today :).

פי
Review №38

There is a large selection. but mostly for big projects. if you are looking for something specific then the choice is not so big

Ja
Review №39

I can understand not having products in stock due to supply chain issues, but having everything disorganized and their own inventory stating that have 176 items but no one can find them is unacceptable. Funny that a local HW store (McClendons) had the items, and actually had people that knew where they were.

ka
Review №40

I got the best deal on lumber today. Noah in the lumber department was especially helpful and very knowledgeable. He helped me chose the correct lumber for my project as well as cut it for me without any pressure to buy anything else or a larger quantity. I have had iffy service at this location before but obviously something has changed because everyone interacted with was cheerful and answered my questions with a smile. I will definitely be back to this location and would absolutely recommend.

Ma
Review №41

Guy at the tool rental was very helpful.

Tr
Review №42

I come here nearly every day and get treated like a king! Love the crew at this particular warehouse and look forward to my next material run tomorrow!!

Ev
Review №43

Terrible communication. Bad attitude. My order got cancelled twice on the same date of scheduled delivery without any communication in advance. I even called few days to make sure it will be delivered. When I asked why, the manager answered who knows. It is really ridiculous!!!

Th
Review №44

This home Depot is great it has a very nice vibe the sales associates are very nice and knowledgeable

N
Review №45

My home, but hard to get anyone to help, yes we are suffering a shortage of workers. All in all they are great

De
Review №46

Tracy Hide was very helpful and gave me great information on my project and I felt confident after talking with her and her guidance.

Ed
Review №47

Ordered online and picked up at my leisure 4 days later. So easy to do and staff at desk were prepared and quick to move me right along!😁

cr
Review №48

During the covid slow season home Depot like a lot of the other big box stores made good use of their time by rearranging everything from the way we knew it before but still the best place to go for things to do around the house

Ch
Review №49

Big store, lots of stock. Friendly, helpful staff

Jo
Review №50

Inventory Here is hit or miss on some things. I was looking for hardware to replace a microwave door handles with but their specialty nut and bolt selection was pretty much empty in regards to whatever I needed. The paint projects that I also went in here for had plenty of options however. I have had hit or miss encounters with employees, some are helpful while others are not. For instance I have had better success looking up item locations on my phone through their website than I have asking people that work there.

Ma
Review №51

We had a great cashier. He was so helpful and friendly. It made it day!

Ri
Review №52

Found what I needed, the mobile app works great.

T
Review №53

EDIT: Home Depot is rejecting my very fair and reasonable low ratings in my reviews of Hampton Bay cabinets. Ive repeatedly edited out the sections they used as grounds to reject the reviews. My last attempts were general, and vague reviews. Rejected. Unacceptable censorship. Im very experienced and want to help people avoid a bad experience. Deleting my generous 4 star review here and giving Home Depot 1 star like so many others.ORIGINAL REVIEW: Staff are great at the Bothell Home Depot, including managers and Service Desk - especially Katie.Hampton Bay cabinets are awful and 3 were so badly damaged I couldnt repair them. Katie took care of it with the help of a great guy at dot com on the phone.The Hampton Bay cabinet damage caused us harm by adding an extra month without a kitchen to cook food in. At least HD staff went into action to mitigate the damage.I think its bad policy in refusing to deliver cabs to the customer. Mine may have beed damaged during the extra and unnecessary off-loading, stocking and storing in the Bothell Home Depot. HD requires us to check for damage before accepting them so they must have checked that the cabs were undamaged from the trucker when they received them.When I got to them they were piled up in the Pro desk driveway, already damaged. I was stuck and desperate. Deduct only a star due to great staff at HD Bothell.Ive been in the trades since 1979 and am a Building Inspector.There was negligence in the shipping protection of those Hampton Bay cabinets. Cases of tuna get shrink wrapped but not these fragile, expensive, finished-surface cabinets?

An
Review №54

Been a pro customer for a while now and Im premium level and they are always offering me great deals. The other places just dont cater to pros as much.

Jo
Review №55

I came here on a Saturday for the carpet and flooring department. Before I was able to find the flooring department, a staff member offered help and led me straight there - saved me time! Thanks! Once there, Jacqueline was very friendly and professional. She answered all my questions and helped me find the things I needed.The Bothell Home Depot was very busy today. It was a little after 12:30pm. Lots of customers. Most adults but some bright kids. Lots of customers doing returns and waited in line. All people I saw wore face masks.

an
Review №56

Great service and if you look like your lost or need help they come to you and ask if you need help.

Ga
Review №57

Can never find help in the area when needed . and they say cuz covid thats getting old

Na
Review №58

For the amount of people that are always gathered towards the front, it would be nice to see more areas marked off for people waiting in line. instead, everybody just gathered up front in a big mass of people with no ability for anyone else to get through

Ti
Review №59

Sales associates were friendly and helpful even though the store was busy when we got there.

Am
Review №60

Went in to get a rental vehicle, waited for over 30 minutes. There was a huge line behind me with only one person working the tool rental service counter, helping the customer before me. Pretty disappointed that there weren’t any more employees to help the one service guy. Ended up just leaving without getting any help.

Jo
Review №61

The best place Ive ever shopped at, AND assisted the employees in finding the item in question...many, many times...Home Depot, I know you dont pay much, Im so glad to be of assistance. No charge!!

De
Review №62

All kinds of hardware for all your needs. Staff is friendly and knowledgeable

Bo
Review №63

You can go through my reviews and see, I dont usually leave good ones unless theres something really exceptional. Kyler helped me out at customer service. I could tell there were a lot of things going on but he stayed cool and got the job done. He was patient but still efficient. Guy is an all star. Very thankful he helped me out today.

Ju
Review №64

I used to really enjoy going to home depot, but this place has ruined it for me. There is always stuff blocking the isles, nobody knows where anything is at, and their WiFi only works sometimes, so you cant look up where things are at on the app. I try to stick with McLendens for most things unless its something they dont have.

Ch
Review №65

This company supports voter suppression dont give them any of your money.

LI
Review №66

Worst store ever. They pick people to serve based on your race!!! The products show in stock in-store on their website never on the shelf. The staff were grouped together and chat. Super bad experience. Will never come back.

ru
Review №67

Love this location. Go see Bill in Kitchen and Bath. Bought our appliances from him last fall. He is absolutely the best. His service is above and beyond. So refreshing to have such a wonderful experience. We now make a point to drive out of our way to go to this location. We are getting carpet and even though he works in a different department we were glad he was able to be part of the conversation. Grade A hands down a great person.

St
Review №68

I just spent half an hour waiting for someone to cut moulding for me, and nobody ever showed. I talked to 4 employees, none of whom was trained on the saw, and several of them tried to help find someone who was trained, but they could not. I ended up cutting 5 pieces by hand myself while my 3 kids waited impatiently. I understand that its probably difficult to staff a store during these times, but why is it impossible to train 1 or 2 extra employees on the saw?

D
Review №69

Customer service here is definitely a hit or miss. I approached an employee (white male, 50’s, probably 5’ 8”, slightly overweight with a mustache) seeking help about a tool size and he pretty much embarrassed me in front of another customer that was nearby for something I didn’t know. I won’t go into details on here but he knows what he did. It was very blatant.

Ja
Review №70

Disappointed... They have no appliances in stock or in the distribution warehouse. Everything was many months out. Lowes has some in stock at multiple stores and other items were in distribution wearhouse.

YR
Review №71

Endless waiting time. They pick people to serve!!! Waited there for more than one and half hour but was unable to buy a shade from their place. When I got back home, it took me less than ten mins to place the order. Sad and terrible experience.

Ka
Review №72

We have used Home Depot for many things when working on our home. We had new windows installed last year by another company and needed blinds for the front windows. We knew what we wanted and our measurements etc. When we arrived at the store we were looking at the blinds display and there were 3 people at the desk with their backs to us. My husband went over and asked the male, Gale if he could come over and assist us. He walked up and said well, you will need to know your measurements, what kind you want and color/material He did not impress me as someone that wanted to help us. I told him we had all that and wanted to place an order. I showed him what I wanted and we went to the desk to place the measurements order and blinds order. We paid $50 for them to come out and measure (we wanted them to install them) and went home and waited for someone to call us and schedule a measurement time. Gale appeared to have a lot of trouble with the computer and it took longer than it should have with us having all the information they needed. We waited a week for a call and I sent my husband to Home Depot for a refund. He went to the store with our receipt and spoke with two women in that department that both said well we dont know how to fix this they couldnt even initiate a refund. My husband then asked for the Manager, who also did not know how to fix what was wrong, no one apologized or tried to make it right. The Manager wasnt even sure how to do a refund. At any rate my husband came home with a receipt for a credit and we were told they would mail us a check. We went to Lowes in Lynnwood and had a wonderful, polite and delightful saleswoman who knew her products took our order and did not rush us. We received a call about measurements schedule the next day and our product was on sale the measurements and installation prices were less. Very dissatisfied how the staff of Home Depot either werent trained well enough to help us or didnt want to be bothered. Again no apologies for poor service or any offers to get things going again on our order no one seemed to know what to do, even the Manager.

Ro
Review №73

Best store in town.

Ch
Review №74

Its a fairly well run home depot. Usually has what you need in stock, friendly and helpful staff, and an attached tool and truck rental counter for big jobs or delivery of stuff you cant fit in your car. Staff seems compliant with expectations for covid safety.

vi
Review №75

You can get here all items useful to Home maintenance

Pa
Review №76

Download the app, tell it which store youre in and then it can tell you where to find everything in the store! Easier than trying to find a guy in an orange apron.

Fr
Review №77

Home Depot is like Toys R Us for adults and its awesome. I have always been able to find what I wanted, even more so now that I have the app on my phone to look up the location of an item if I cant find it.Even without, there is always a nice employee willing to help and even share ideas for my DIY projects.

Br
Review №78

Parking is always difficult here ...its super busy but mainly cuz people dont look where they r going in the parking lot when walking.. They got their eyes in their phones and heads up their azzes

Sh
Review №79

Overall good but they placed new stock on displays we wanted to see, hence we did not have good view.

Er
Review №80

Lets see how much more money we can make off covid. Price gouging

An
Review №81

Largest of the big box stores. Lots of inventory.

Ca
Review №82

Had what we needed.... Staff is helpful and knowledgeable.

Sc
Review №83

A busy, but well run HD. Needed help on two occasions and the friendly staff must have seen my visible looks of confusion before I realized I was making them; they anticipated this and actively offered help before I asked. Though the store was very busy, I was expertly guided to the items I needed and never felt rushed. Will return.

St
Review №84

I found an employee named Byron in the plumbing department today, and he was hands down the most helpful human being Ive ever had the joy of finding at home depot. He was very kind and patient with helping us solve our problem when we were looking for something that wouldnt have quite worked out well, knew where all the pieces of the pipe material in the department were, and was very kind to my child as well. Hes completely changed my image of home depot that maybe some of the employees do match what they describe in their ads. He was knowledgeable and incredibly above and beyond helpful. Also he rocked awesome sleeves.Usually,I would rate home depot a solid 3. It has stuff, and the website can help you find where it is if you know exactly what youre looking for. For the I sort of have an idea of what I need and Dr. Google has guided me problems, it usually is less helpful. Byron changed my mind.

Ch
Review №85

Great experience here. Looking for scissors & had a few in mind that I thought would be perfect for my purpose. Could only find two so I asked an employee who quickly reminded me of the app that tells you where they are located. A duh moment for me of course. Quickly found out that the pair I had spent 15 minutes looking for were for electricians & only had 1.75 blades. Oops! Thanks to that employee who helped me. Ended up with a pair of Wiss scissors that were perfect.

Ra
Review №86

Pretty hard to find parking sometimes, no matter the week or weekend, but that’s just because it’s so popular. They have everything O need and have a ton of helpful staff.

Ja
Review №87

Always have great sales experts that seem to be knowledgeable with whatever project your working and whatever questions you have.

Al
Review №88

Stores A MESS!!Online orders take up the lumber/building material section and all the isles are either blocked so you cant get through or so full of carts and merchandise you cant see whats on the shelves. Went 3 times in 2 weeks and Everytime I regretted it.

Da
Review №89

Very helpful with returns

Pa
Review №90

The selection is excellent. The store is usually very clean, well laid out, and easy to navigate. The checkout staff is friendly and efficient. So long as you know what you want, where it is, and how much it will be, you should have no problems at all. If you dont, may good fortune help you, because none of the associates will.

L.
Review №91

Thomas and his trainee delivered our refrigerator today. What a team! Thomas was polite, professional, and funny! He made the chore of moving and installing a fridge easy. Im leaving this HD location 5 stars only because of Thomas. He needs a raise!

Da
Review №92

I keep coming here since 2014.Today Sig made my day.Patient, knowledgeable and kind!Thank you

Wi
Review №93

Had to pick up a new kitchen faucet got it for a great price installed it and it works fine thank you very much for all the help

Zh
Review №94

I stopped my car near the gate to unload my wife and a tree to return, but was immediately scolded by someone walking out of the store because its too dangerous. The other day I saw a huge truck parking at the same spot for over 20 minutes while I was making my purchase. If my car staying there for 2 minutes is dangerous, the big truck for 20 minutes should be much more dangerous and no one says a word. Was I mistreated because I am an Asian?

Bo
Review №95

Top notch loss prevention except they stopped me and tried getting me arrested as I was purchasing everything, and the snide little dumpling uttered out the phrase Im smarter than you .. well obviously your not, because you cant even figure out the system I built for you to catch people. .. they got heart I will give them that .. that gets them 2 stars...

El
Review №96

We needed a freezer and there was one left. It was easy to find someone to help, and we were able to get it to the front with someone helping us with a cart. It didn’t seem like anyone was going to be able to help us get out to the car, but then an employee saw us on the way out and offered to help carry out. Idk if it’s just me, but that seems very rare for an employee to offer assistance, usually we have to ask. This guy was a life saver because we didn’t know if we’d be able to do it ourselves. Thank you for the help! You guys are awesome!

Ka
Review №97

Well, my only advice is to never go on a Saturday. Obviously with all this quarantine, we are happy to get out of the house anytime...so I had forgotten how horrible it is to go to Home Depot during the day on a Saturday. I had planned for curbside pick up, but they were definitely not answering those calls. I op-ed to mask-up and pick up my stuff in-store. I was able to do so successfully without much of a wait, and people were EVERYWHERE, but I will give them credit that people were making attempts to be socially distant. It was a tight fit with so many people, but it wasnt super bad. Parking sucked and hopefully you didnt need any assistance from anyone. Ultimately, I got what I needed accomplished. Will definitely still shop here.

Re
Review №98

Great if you are a manged account and have a guy at the pro desk to work with otherwise can be a pain in and out even if you order ahead and people on the floor are not always knowledgeable

Ba
Review №99

A couple of weeks ago I was walking into this Home Depot when I noticed the guy in front of me wearing a big old 9mm semi-automatic pistol on his hip, with two extra mags. This isnt the first time Ive seen this at Home Depot. I dont believe in open carry laws and I dont patronize business that allow customers to walk around with dangerous loaded weapons. As a residential contractor I have spent a lot of money at Home Depot over the years - not anymore. From now on Ill be spending all of my home improvement money in smaller, local, and independently owned building supply companies - like I used to.If you think like I do, youll do the same. If not, oh well.

Bi
Review №100

I go daily, it is a great store, you can also order online.

Information
100 Photos
100 Comments
3.9 Rating
  • Address:18333 120th Ave NE, Bothell, WA 98011, United States
  • Site:https://homedepot.com/l/Bothell/WA/Bothell/98011/4712
  • Phone:+1 425-806-9300
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:7AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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