They have been good to me so far, friendly when you call and help you out when they can!

They are wonderful with helping you get the furniture that you need and they have excellent service and the employees here are very nice

Great customer service!

Very knowledgable staff and very easy to work with.

Bought a bedroom suit in February. The wrong sized box spring was delivered. It was taken back and stated that the right size would be delivered within two weeks. My husband and I just now received the box springs this past Monday. It was an awful experience. I called constantly. The manager there, her name was Tamara, she was rude and hateful. Definitely not someone I would want working for me dealing with my customers. Once we finally got our box springs, after the fact that we had to contact the district manager, my husband decided to give them another try and purchase a laptop there. He wanted a gaming computer because he travels a lot and on his down time, has nothing else to do while in the hotel room. Once we get it home and get it plugged in and charging, he turned it on, only to find out it still had someone elses personal account on it. We had to then research how to erase the computer because the store was closed. My experience here has been nothing but awful. I will definitely not be doing business here anymore and I highly recommend anyone to take their business to the store in Princeton. It is well worth the drive.

Repo items were dirty, would take an insane person to shop in there.I was waiting for someone is the only reason I was there, out of the rain. Even tho I might add, the staff lady was wonderful so very nice.

Great place they have some awesome stuff. I saw a camo covered couch there

Very helpful. Nice honest folks

Went in for a washer because ours suddenly broke, was told they had a washer for $349 told them I wanted it to please hold. Got to the store and knowing I was on my way they transferred it to beckley inventory conveniently the manager was helping from beckley. So they told me they have the exact same washer for $450 I can have. Nope if its the same washer why is it $100 more???? So they agreed to give it to me for the price promised. No paperwork printed out because it was being difficult so I signed NOTHING but it was delivered and set up til I went to pay it off and was told I owed $331 after we paid over $170 on it. Told them to come get the damn thing after the VERY rude female manager lied to our face and talked back to my husband saying she told him the price and he was perfectly fine with it (which was not true) I bought a brand new washer for what they wanted for a used one. The delivery guys are the best part of that store, everyone else needs to be replaced. First and last time renting from them.

Absolutely the worst service ever! Very rude on the telephone when I expressed a concern. Not a company I will deal with again .

Great employees nice service. Very friendly atmosphere

Experience is awful. They took 2 months to fix refrigerator. Then today I get call telling me I have s 7.50 late fee bc I missed payment fyi store is closed on Sundays. He went about telling me I had another late fee of 4.50 I have to pay bc managr waived fee and he said still have to pay.. I always paid 90 but now Im being charged 95... I called district and this is second time I called district on this store. They couldnt even figure out how to put light bulb in freezer had to get a guy from ace to do it

This place is flat out awful. Have had 2 terrible experiences with them back to back involving purchases. First time around my wife and i were sleeping on a mattress on the floor for 2 months because they refused to get the correct box springs after ordering the wrong ones, and today i called in and told them i needed a gaming capable laptop for my travels on the road. They say they have 3 to choose from and i tell them to get one ready. I pick it up, only to realize that it cannot even run the most sinplistic and outdated games on the market, but it was also locked onto a previous customers account and coyld have had literally anything on there that anyone could have seen. The account was PIN and Password secured so i had to get on google and spend around an hour or more to find a way to totally reset it without signing into an account. The store was close so i couldnt bring it back in or even call them. Blows my mind. Basically, i would NOT RECCOMEND this place to anyone no matter how bad the need.

It ok

Many nice furniture to choose from

Really nice place

High af prices tho