Its hard finding any costumes for kids now! I do not like how they redecorated everything! They just needed a more stable place for the balloons, everything else was perfect!

Very helpful staff member. I will definitely return.

Ana and the staff were friendly and welcoming, shopping was a delight not like Winston Park Plaza store that chased me out for my God given right to breathe fresh air

Came here and Payed for balloons, they mentioned it takes a long time. Told me to leave and come back at 8. I did exactly that and they WOULD NOT give me my balloons. They were so reassuring that I come back and pick them up at 8pm but once I arrived they will not let me inside the store nor hand me my balloons. As the employees were leaving they did not hand me my balloons. I tried talking to the manager but he was so rude and started yelling… what kind of scam. Never coming back here again. Those balloons were for a funeral. Would not recommend.

Me and my girlfriend went in to get decorations for my sisters birthday and had to use the restroom. Absolutely disgusting, the ladies bathroom had feces splattered all over the toilet. The mens bathroom had urine all over the urinal. Walked out without even buying anything. Remodeling was nice but at least clean the restrooms. Absolutely horrendous will not be coming again.

Horrible customer service. Wont be returning. Will be calling GM as well. Place was beyond dirty and the 3 people working looked like they hate their job. One girl gave me a weird look when I asked her if they carried an item. Instead of looking in their system...she just said no and walked away.

Fabulous re-model of the Bloomingdale store! The balloon area is a great addition, and everything is much easier to shop for. Employees were fantastic, friendly and helpful!

They need more employees at this location. Anytime we go here it takes forever because they’re understaffed. Don’t make the mistake of just walking in. Or you are going to wait 30-45 minutes for them to fill a few balloons. Pre-Order!

Balloons were not ready when I requested. No balloon weight was even given with my order that was requested. Didn’t even want to bother with them because they were way too busy.

The store was not crowded but the service was not good. I went for cups and cupcake toppers, found the cups but when asked about the cupcake toppers was told this is a remodeled store and we discontinued a lot of products and then I waited over 15 minutes in line, one cashier and two people blowing up balloons.

Didnt have what we were looking for in stock.

Lots of variety. I was looking for decorations for a bridal shower which seemed a little lacking. Staff was friendly.

Easy to find in a plaza. Maybe its because of covid, there was lots of stuff out. Like out of stock, empty shelves on certain parts of store. Staffing they need for sure. My cashier however was really nice.

Nick at the check out was charming, engaging and energetic. Well done, Nick.

We got everything we needed to throw a party! Couldn’t be happier 😊

Everyone at this store was friendly and professional! I will come back for any of my party needs!

On June 12 202 2:45 central, we went to purchase something and we waited in line for 15 min No backup.

Katie (if that is indeed her name, a basic looking white girl) has terrible customer service! A tree has more personality then her. Went in today and asked her to get a costume for my daughter from the back, you could tell she didn’t want to help from the beginning.. but I waited about 20 minutes.. and as I stood by the checkout lane I see her walk out..she said goodbye to the cashier and was apparently done with her shift! She didn’t return with the costume I asked for nor provide an update. She looks lost and is incompetent! While we were shopping I noticed she only offered help to one family (white) and that was all.. how sad, she must lead a miserable life! I guess they can’t get better people to hire lol. As a recruiter of 10 yrs I would consider her a body to fill in a spot so I guess the job suits her. Lol

Ordered balloons for delivery and it worked out perfectly! So happy!!

They have a great variety of party gifts. A bit pricey but they have it all

Got birthday baloons at an unbeatable price and quality!

They are too busy to assist their customers. Also, the Curb side pick up sign # is rarely answered.

Tried to palce an online order and couldn’t, decided to go in and grab a few balloons. There was one gentleman at the register- picking up phone calls, running the register, and blowing up balloons.On the side 2 girls behind the register talking and doing absolutely nothing. One more girl was putting up decorations for halloween by the entrance. I decided to ask one of the two standing to fulfill my order and got the eye roll....After a little over one hour I left with my helium tank, plates, decorations and all 7 foil balloons blown up....This wasn’t my first time at this location and it wasn’t my first lousy experience- but definitely not looking forward to coming to this location again.

Hands down the best and most helpful staff!!

Customer service was terrible, I needed one balloon filled up and the lady refused the service.

Placed an online order because the item I needed said it was in stock but then I get a call and they tell me that they actually don’t have it. If you don’t have it then please update your website because 20 minutes after they called I went and looked and online it still said in stock and people were about to order it online.

Fast, friendly service. I stopped in at the last minute and they were wonderful in helping me find e everything that I needed.

Double check times. Clerk gave me wrong closing hours, but balloons were great and done on time!

The young lady, who assisted me with my purchase, was an absolute angel. She explained to me the process for Party Citys Curbside Service. She was one busy person taking care of other customers and assisting me. I cant say enough about her sparkling personality and swiftness in getting purchases to customers.

Things were a buck more than Dollar tree 🤷

Store manager Dave was so unprofessional and very condescending which led to a call to corporate for his ignorance. Which was clearly his employees mistake that he didnt want to fix. I cant run the register so I clearly didnt make the mistake. Definitely wont be back there. There are plenty of other places to spend my hard earned money where I am appreciated!

If you cant find exactly what you need here youre not checking all the aisles. They have everything you could possibly need here. The staff is very helpful and prices are good

Slow unprofessional, Jasmin and Misha were both at the counter doing nothing. Stay away from this place. Don’t waste your time. Unprofessional and lazy simple as that.

This is a great place to get anything for almost any type of party. I always come here for helium balloons and other themed party supplies for birthday parties. Prices are very comparable to other stores but there are more options here. Employees are very helpful and want to make sure you leave with what you need.

This party city is nicely stocked, found what I was looking for.

This store has plenty of party supplies, all current children favorites from Disney to Paw patrol. However, I was there for a particular kind of candy and there candy aisle is very sparse. I did not find what I was looking for but I might go try again. Very few staff on hand for questions and check out.

Very good place to get prepare for parties. Amazing balloon varities. Must go for Birthdays.

Item I came for was not on the shelf so I asked agent Bianka, who was busy setting up stock down another aisle, if she could assist me with finding this item. She rolled a huge latter over and checked The top of the aisle to see if any were available... there were none so she went into the back and found my item !!Bianka was incredibly helpful!

The store is huge and I love all of their stuff! We went in for St. Pattys stuff and there was so much to choose from!

Ordered on line received order was shorted an item that was $18.99 and another item I ordered 2 of the same age received one of the correct and the other one totally different. Have sent 3 requests to them for refund and they say they will respond quickly but yet no one does. Dont think I will be using them again. Too bad because they have everything I am usually looking for, but I guess customer service and replying to problems with on line orders is not a priority for them.

On the occasion that I need to shop here, I am always amazed at the excellent selection and extremely cheap prices. Aside from having supplies to accommodate almost any themed party, they have an excellent selection of cheap dinnerware - I especially like them for their affordable punch bowls and beverage serving jars. If I had kids, I would pick-up cheap party-favors here for every birthday party. The staff is always helpful and courteous.

My mom and I just left the store with a purchase of over 50 dollars. Great stuff don’t get me wrong, but the customer service is terrible. So much attitude from the two female employees up front when there were maybe 3 other customers in the store!!! Very rude. If there was a different party city near me i’d never return to this location.

They have plenty of things for party as the name says. For most part the staff is good, just lacking a bit of patience. Good place to reuse balloons and refill them.

Paid nearly $15 for 6 latex pearl colored balloons and a weight. They also charged $1 for a bag to place balloons in. The special solution was pumped in to prolong the life of balloons. Came hm and balloons were low on the ground. Not sure what happened..such rip off. Everyone thought i didnt put helium.Store in the front is trashed. There r candy wrappers and other on the registers, shelves and bins by front where we wait in line.

The store was well kept, but the customer service was lacking.I wanted balloons and I asked for specific balloons to be inflated while I shopped for the rest of my party decorations. They looked at me like I was nuts. They said I had to pay for the balloons first, then continue my shopping. So I paid almost $40 for my balloons and then spent another $35 on decorations.I realize it sounds petty, but I had to wait in line twice and pay twice for what should have been an easy quick hitter stop... I felt like I was disturbing the employees by shopping there.

Good store. Needs better, higher quality Halloween items. But Im picky.

I’m not quite sure where the negative reviews are coming from, but I think these guys are great! As a first time Mom celebrating her daughter’s first birthday they helped me soooo much this morning! Ilma was wonderful and asked every question I had and didn’t seem annoyed with them at all...which I THANK YOU SO MUCH FOR!! My balloons were done way before I was done picking up last minute items. You guys are great! Thanks so much!

They usually have a good selection, when youre in a pinch... its convenient.

Needs to be a little more organized. To much of a mess . Good customer service but I recommend.

There prices are getting high but nice store

So much fun stuff from candy, to makeup, to costumes. A super amazing place.

Friendly crew, got me in and out quick for my balloon purchase.

Great party prep browsing

These girls that work here are so unbelievably slow. They ask me to wait for my balloons to take them, takes them 25 minutes to blow them up. Then they dont even let me know theyre ready... then, the one employee says these are overfilled. I go okay? So what are they gonna pop? she replies they may. They may not but they do sometimes Oh ok? I just paid $35 for balloons for them to pop? Idiot. Go to another location- youre better off!

First time I ever ordered invitations here. Worked with Amanda for my parents 50th Anniversary. SHE IS AMAZING!!! This store is very lucky to have her.

All stores with in 25 miles out of helium for over a week. Unable to fill 2 small balloons for daughters 1st birthday. 1 store that had limited quantities refused to fill the balloons I had already purchased from party city

The employees were very friendly and helpful. I needed multiple pinatas for a party and they had a good selection.

Ive been calling this location for about 1hr now and the line keeps ringing busy. I finally got through and I asked to place an order for balloons. The girl sounded surprised by the order, like I was ordering a dbl cheeseburger from there. She proceeds to put me on hold for over 20 min, and now I cant get through again because the line is busy. So either they are an EXTREMELY busy store or they only have one line and incompetent employees! Smh....

This place has some good deals on greeting cards! Its great if you need some balloons or plates or something like that........

Went to pick up balloons. I asked a worker filling balloons if I just pick the ones I want from the bin BEFORE getting in line. Without even looking up, she rudely says uh, yeah. Take them. Ok, no big deal. I take them and wait 10 minutes in line. The old man at the register doesnt even say hello or anything, and says very coldly theres an hour wait to fill the ballons. AN HOUR? I get that it was a Saturday.. but why wouldnt the woman tell me that? Then the man looked at me like I was a jerk when I just walked out of the store. Two of the rudest workers I have ever encountered.

We where having a party. Great stuff for the kids.

Im having a boy baby shower, now you have all kinds pink and all kinds of blues, but you do not sell baby blue, I needed plates and silverware now what do I do I shop for all my parties with party city, very disappointed its my first baby boy grandchild.

LOVE this place. Great things for birthdays or any occasion.

Dont know what the heck happened to this place???! Use to but ALL my cards, daughters party supplies for every birthday and etc. NEVER again!

I ordered a costume and wished to return it. I called the store and spoke with a sales associate who was initially helpful but turned quite rude when I requested more information regarding why I was unable to return the item. I was told that because I didnt have the paper receipt that came with the shipment they couldnt take it- no barcode for that specific item. I reiterated that I had the order history/details from the Party City website and the email invoice but sales associate remained abrasive and resistant to any return without the barcode. I then spoke to Manager, Larry, who was equally abrasive and sounded quickly annoyed as I asked what the options were at this point as I did not want this costume. After eventually making an exception he continued to be rude, didnt fully listen to what I was saying and quickly hung up the phone without asking if there were any other issues/concerns or a cordial ending to the call.

If you are looking for a party stuff here its the place, great variety of items for your party.

Tried to buy 2 plastic table cloths sign said 5 for 5.00 it was very high up with small print on the bottom. I am 55 any husband is 6 neither one of us could read this small print. So we paid 1.49 each .so I returned them and went to another store that sell them for 1.00 each . just saying if u can sell them for 5 for 5.00 than selling them for 1.00 each they r still making money. Wont shop at party city

As you can guess by the name, its great for parties. Be it a superhero theme for the kids or a luau theme for the adults 😉

What a place! If you cant find it there then it may not exist.

Have a lot of things their. Know what you are looking for and you should fine it .

Great selection of things. Helpful staff. Too crowded around Halloween.

Nice place to pick up last minute party supplies. Quick easy and not too expensive

Can get birthday cards for a dollar.

We needed 7 balloons for a party tomorrow to be picked up in the morning before they got busy and youd have to stand in line behind 20 people. The EARLIEST I could pick them up was 2 pm. All I was told was sorry but you should place your order at least a week in advance. Im sorry, but how long does it take to blow up 7 regular balloons and put a string on it? So basically they cant squeeze that inbetween the other orders? They should staff more people then if they have THAT many orders. The manager guy didnt even care at all when she asked him the earliest we could pick up tomorrow. So now Im forced to pick them up tonight, pay EXTRA to have something added to them so that they MIGHT last 24 hrs. My party starts at 1 so fingers crossed they last through the party. GeeshThe balloons BARELY lasted through the next day even WITH the EXTRA (and also PAID FOR) element added to the balloons. Like I said, my surprise party began around 1 pm, and the balloons hardly could hold a pathetic drunken float by 3 pm. Dont trust these SOBs unless you place your order WELL IN ADVANCE. I couldnt believe the WORTHLESS CUSTOMER SERVICE that we received...LIKE I SAID BEFORE: FOR 7 (THATS S-E-V-E-N) REEGGUULLAR BALLOONS (not like I was demanding 20 mylars with 30 regulars)...no...just 7 regular balloons man! And they CONTINUOUSLY denied us a pick up for the day of our party....fu#@*&$ ridiculous if you ask me!!!!!

I like this store for themed parties and events for work. You can always find inexpensive party favors, decorations, etc.

The things they sell are good for all sorts of parties and for good prices too

If you are having a party, you will find what you want here

Old racist man who didnt want to help us with anything!! Was absolutely no help!! Over charged us for the candy that said 15x$1 because we put them in little bags that are for Kelly beans. Clearly we dont work here he couldve stated that and we would have not used them. Horrible attitude!!

I have so much fun shopping here! Got every for my sisters birthday!

The girl in the costum department was very helpful.

I ordered 16 balloons and asked if I could get them an hour earlier. The manager was rude and short with me. Wil not be going to this chain again. That manager shouldnt be in charge. The rest of the staff seemed miserable. Most likely because of the mean manager. Bad business, having a manager like that. Im not sure what her name is but she was African American.

Quick and easy shopping for our needs

Love Party City for my Halloween decorations and party supplies!

Manager on this location it’s very rude,hopefully have to choice 0 stars,but’s a don’t have other option,very disappointed

Everything you are looking for is right at your fingertips

Buy one, get one half off costumes until 10/7

Expensive, dirty, disorganized. I walked around searching for someone on the floor and found no one. Ended up leaving without what i needed.

Worse experience ever, manager in charge rude and really unprofessional

Good Halloween suits

Had everything I needed for last minute party planning

Fun stuff for the holidays!

Well-stocked store and friendly staff

High prices, but if they are the only ones who have what you need, such is life.

They have just what you are looking for and usually more than one choice.

Because Party Central went out of business, this place is extremely over priced

Didnt have what I need for an event that they should have had

Great banner service

Customer service was great.

Lots and lots of party stuff. You are sure to find what you need here

C an spend all day in here.