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Cassidy Tire and Service
7000 Ogden Ave, Berwyn, IL 60402, United States
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Cassidy Tire and Service
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Sc
Review №1

Appointment was scheduled at my convenience and brakes, rotors, brake fluid flush and oil change service was completed within a few hours. Pricing was not out of line with industry and other quotes. Im pleased with the results!

Ri
Review №2

Car was done at the time it was promised. Very professional the way the work was done. No complains here.

Sa
Review №3

Excellent customer service!!! Very impressed with Steve and his team! Extremely professional with an awesome sense of humor.

S
Review №4

Honestly I really trust this Cassidy. They have told me if I can get something through warranty so I could save money. They also are really helpful and have explained what is going on with my car on multiple occasions while being so kind. I think their work so great and at a fair price.

Ca
Review №5

I had front brake work done on 7-30-21, and back brake work on 9-8-21. On both occasions, I found the staff at Cassidy to be very receptive to my concerns, and thorough in their work & delivery. They are always kind & professional, which is like icing on the cake!

A
Review №6

Professional, prompt friendly serviceBought 4 tires & associated workCar is running smoothly.

Ma
Review №7

This repair shop was very professional, cost effective and timely for the repair required on my car. I highly recommended.

Ro
Review №8

Highly recommended. Steve was incredibly helpful and knowledgeable. I needed a couple new tires and a major repair. He expedited the job and gave me a fair price. I live fairly close by and was prepared to walk home. Instead I got a courtesy ride right to my door and was picked up the next day when my vehicle was ready. A big thanks to Steve and the crew at Cassidy..

Ge
Review №9

They were honest about price, what my car needed and considerate of my time. I will be back here going forward for my services! I’d recommended anyone that needs their tires services and any way!

ga
Review №10

Great service and they offer about everything you need to keep your vehicle in good condition.

C
Review №11

Service was fast and friendly. They didn’t have the tire in stock, placed the order Monday and I went in on Tuesday for the installation and because I needed the receipt for a claim, they even emailed it to me and took pics of the tire incase I needed more proof.

Ch
Review №12

My husband and I love bringing our cars here because the staff is so nice, courteous and helpful.

Ty
Review №13

I bought some tires here for my mom. I was happy when they installed them for her. But your service advisor, gave me a list of stuff wrong with her car. One of them was needing a coolant flush. I took her car to my trusty mechanic, tested the coolant twice... And its good until -43 degrees. Not bad coolant. So you guys are lying about work that is not needed. Will not be bringing any of our vehicles back.

Mi
Review №14

They got a great team running this place, very friendly and accommodating for any budget.

Ma
Review №15

I had a flat tire- came to buy a tire and the service was fast -

Da
Review №16

Needed a new battery, went in with no appointment but it was no problem,,got a high quality battery for a excellent price and only took a hour or so,,always glad to give them my business

Ri
Review №17

Very happy with your service and and your service man was very helpful thank you so much

Ri
Review №18

Competitive price and a well done job. Courteous and efficient staff.

La
Review №19

First time getting tires from here. Fast service and friendly people

Je
Review №20

Brought my vehicle in for front tires because my certified mechanic did not offer new tire service. Received call from (I’ll leave name out for now) telling me my front shocks/struts are “pretty rusty” and suggested replacement. I agreed and told him to install them. Manager called me back 10 minutes later telling me back shocks were also “very rusty” suggested they also be replaced so I took his word and agreed to what he suggested. Total well over $1000 after his added discount. While picking up car manager tells me bearings in front passenger side are a little loose but they don’t do bearings. Brought my car back to my certified mechanic for the bearings repair and I was told “rusty” shocks and struts are on every used car on the road in Chicago because of the weather and salt. My shocks and struts had previously been inspected by my mechanic just a month earlier and besides rust they were not leaking and were fine. Moral of this story if you bring your car in for tires @ Cassidy be aware this place apparently works on commission and he got me for shocks and struts I did not need. He got me for hundreds of dollars and also charged for an alignment that’s impossible to do with bad bearings. As the consumer I have to admit I was had, but now I have a voice and business reputation is everything. Very disappointed.

To
Review №21

Great service friendly staff and helpful up front with the service my car needed!

Ti
Review №22

Everyone very professional and very friendly and very quick service ... I always go to Cassidy for my tires at the Berwyn location Ogden and Home ave fantastic 👍

Jo
Review №23

Needed a tire changed, dropped my car off, had some coffee at the dunkin next door and they called before I was even done. Great speedy service. Less than an hour, no cap.

Kr
Review №24

They were able to get me in right away. Great service, fair price and finished quickly!

Ge
Review №25

My box truck had a flat front tire while it was out on deliveries, the Cassidy roadside truck came out and changed the tire in the alley within 45min. Very impressive service! Fast, affordable, and very knowledgeable!

Di
Review №26

Excellent service. Priced very reasonable. Will definitely be back. Very pleasant staff.

Ri
Review №27

Flat Fixed no fuss no muss!! Happy to be driving again!

Ma
Review №28

Very Friendly and did a good job quickly.

Jo
Review №29

They found the issue and fixed the noise! Very happy!

Ma
Review №30

Did not gave appointment but was still able to have car fixed, great job

Me
Review №31

We needed a steer tire replaced. I could not have asked for any better service. Very quick and friendly service. Will deffinately call again if I need service in the area.

SK
Review №32

Happy with the service tech, and speed to get tire repaired.BUT BEWARE, THE STATE THEY CHARGE $99 HOUR FOR SERVICE CALL.THEY WERE 10 MINUTES FROM MY LOCATION AND 20 MINUTES TO REPAIR TIRE.THEY CHARGED ME 2 HOURS, NOW THEY TELL ME THAT IS THERE MINIMUM.SO BE PREPARED, THEY CHARGE YOU $200.00 FOR A SERVICE CALL THAT IS UNDER AN HOUR.....

Do
Review №33

They do good job on cars an good service

Mi
Review №34

The place was clean, sanitary supplies and safe distancing during these turmoil kind of days.They were nice people, who were organized, thorough and worked wth me. Great communication! Thank you!

Tr
Review №35

If you are in a bind or going good.They get it done.

Th
Review №36

Took them 1/2 hour to get to me. Thats record time for a tire service. I was so happy they got there so fast. Fixed my flat so quickly I had them change two more tires while they were there. People were great fast service at a very good rate. I am very happy I called Cassidy. Will use them from now on. Thank you to the Cassidy team.

Su
Review №37

Steve helped me with a bad tire. He was kind, welcoming, and fair. The work was done well and quickly. I would highly recommend Cassidy Tires for their outstanding service!

Be
Review №38

Always courteous and professional, always attending to my individual needs, answering my questions and concerns. Awesome jobs guys!!!

Jo
Review №39

Great service. I’m very happy.

Ma
Review №40

Everyone at Cassidy Tires is professional, polite and efficient. They performed my tire installation in a timely manner. I will return here for my automotive needs definitely.

L
Review №41

I was getting frustrated with Discount Tire in Countryside. I decided to end that relationship and try Cassidy Tire and Service. Luis (sp?) was super nice. I spoke with him 3 or 4 times on the phone and hes a true professional. He is the reason why Im telling everyone about Cassidy Tire.

Ba
Review №42

Went for front end alignment and a tire repair. was told alignment would be $80 and tire repair at no charge. Made appointment for 9:30 am and waited. They didnt even look at the car until 11:15. They then tried to sell me tires for a cost of almost $900. They finally just did what i went in for and my $80 alignment and tire that was supposed to be no charge, wound up costing almost $150. When I asked why is it so much?, the reply was that I was actually charged for the tire repair $35 and he rattled off all kind of extra fees, including something called a shop fee. I will never go back to Cassidy! Oh, and the alignment isnt right either as the car is still pulling to the right.

Je
Review №43

These guys are fantastic! They will help you out any way they can especially during this financially trying time. Highly recommend.

Jo
Review №44

Friendly service excellent prices and the only place around that has nitrogen to fill my tires.

Jo
Review №45

Great service for fair $$$ I would def go back for my next set of tires. Thanks !

Ai
Review №46

The guys at Cassidy are very friendly and professional. I’m grateful that they were able to accommodate me so quickly to repair my flat tire. Thank you Cassidy Tire in Berwyn!!!

Sh
Review №47

It was a smooth, professional and pleasant experience at this Cassidy!

To
Review №48

Replaced my battery and oil in about 45 mins. They went through a checked all items that needed to be complete. I didnt feel pressured or bad for refusing some of the options. Friendly and down to the point place. Front desk was great and explained all in a simple way. Took off a star because some of the mechanics going in and out of office were not wearing mask.

Gu
Review №49

They were very professional. Informative and honest. I will definitely come back.

Jo
Review №50

Save the manager is great over there I called like 5 times in two day’s with questions and he was more then happy to answer each time. Brought my car over and did the job in the tome he said which was on point and was very helpful in every aspect will b bringing my Vergil’s there for further services.....

Ro
Review №51

Good prices and friendly staff. Got new tires, brakes and rotors done and will definitely go back again when I have to.

Te
Review №52

It was a great experience, their customer service was excellent. They kept me updated and even gave me a ride home while my car was being worked on. I will definitely be a loyal customer.

Ro
Review №53

Never a problem with Cassidy. They are just a few blocks from my house so that helps, but they always do a great job on our cars and trucks. Fast friendly service for sure.

Jo
Review №54

Great people to work with hard workers gets the job done in a timely manor everyone I felt with were polit an would always return thank you all an happy holidays wish you all the best and stay safe Jon vig

Gr
Review №55

The service was great at Cassidy. They were prompt and polite. I will definitely go back their for future service and I highly recommend them!

Cr
Review №56

They did a great job but the job was a bit unfinished. When I called to ask if they can fix the problem I was told they were unable to help after spending over 2500 on repairs. Take it to a repair shop is what Adam said. Good customer service other than that theyd get 5 stars. Unfortunately I still have to pay put of pocket for my car to be completely fixed.

Mi
Review №57

Replaced 4 tires in 90 min, for a number 1 consumer rated tire the price was very reasonable. Everyone was friendly and helpful. Well done guys and thanks again.

Da
Review №58

The staff was conscientious and did good quality work. They had a calloff from a mechanic but still navigated and prioritized each customer’s needs well. The man at the counter communicated excellently with each person about how best to meet their needs.

Jo
Review №59

They had to install a new tire, they werequick and efficient and called me whenIt was done as promised time wise.Excellent work.

Ti
Review №60

Wasnt what I expected for the way my uncle was talking about them! didnt give me no paperwork

Da
Review №61

Dropped off my car at 730am. was done by 830am thank you Lewis.

Er
Review №62

The guys at Cassidy Auto gave me top tier service. They excelled at explaining the procedure and the pieces required to do a tire mounting. Other tire facilities wont give you the time of day unless you ask for it. I will definitely come back in the future.

T
Review №63

Very professional and told me things that I needed for my car and will eventually need!Great tires!

Gi
Review №64

Nice people! Terrific service and they make you feel like family. I would highly recommend them to family and friends. Neil Wilkinson, Berwyn

Ru
Review №65

Wonderful service. Everything was done with much consideration because of my condition. Thanks to John

Ni
Review №66

Excellent Service, all of the work is done with exceptional care. The guys have always been polite and respectful. They torque wheels down when they are complete.

Ma
Review №67

Cassidy in Berwyn I had a wheel alignment done it was ok, When I left my car was pulling to the left Still, so I went back and they took care of it right away, left happy with the end job results. It’s close to home and good service.. I would recommend this place

Jo
Review №68

We unexpectedly needed to replace both our front tires the day of a 9-hour trip, and even though they were quite busy, Cassidy fit us in so we could get on the road within an hour. Good variety of tire options, which the service rep talked us through. Excellent and friendly service, and quality work.

Ti
Review №69

These guys are the best!

Ka
Review №70

Friendly quick service. Thank you

NI
Review №71

Great service they go outta your way to find the best prices and best tires and shout out to dave from behind the counter that works there best employee ever nicest guy and looks out for u would recommend this place and if u go ask for dave!

St
Review №72

Great place to get your tires! The front desk guys are friendly, accommodating, honest, and knowledgeable. Super efficient mechanics and techs too. Im grateful to all of them because my vans front end had a potentially devastating issue that I was unaware of. They pointed it out and fixed it the same day... And ultimately gave me a fantastic package deal at a reduced price. I couldnt ask for anything better and I highly, highly recommend going to this Cassidy shop over any of the big box places. Five stars all the way!

De
Review №73

I had a flat tire, they replaced the tire in record time. Did not tell why it was flat, and charged an outrageous price for the tire.

Je
Review №74

They are always so nice and welcoming when i go in there. Cassidy Tires is the only place my family goes. They always do an amazing job on our cars.

Jo
Review №75

Cassidy tires in Berwyn does a great job they take care of their customers there very professional they take there time explaining things to you and they make sure to do the job right. I’m a frequent customer and there’s a problem I always go to them because I know they get the job done the right way. Thank you Cassidy tires

Ru
Review №76

Good price and efficient service

Je
Review №77

Excellent experience. They answered the phone when I called, gave me all the information I needed and everything was exactly as they described it would be. Within one hour I drove away with my tires professionally installed.

Ke
Review №78

I would recommend Cassidy to anyone. David was a pleasure to work with. Very knowledgeable and the service was fast and efficient. Thank you Cassidy team

An
Review №79

Dave was absolutely awesome in telling me what needed to be done in words I could understand!!! Would highly recommend!

An
Review №80

Great service. Very courteous and professional

Ma
Review №81

As always, I had an extremely good experience with Cassidy Tire. This time however, in addition to their fair pricing and excellent service, they also drove me home so I wouldn’t have to wait in the shop! When the tires were installed, they came and picked me up, went over their warranty, and sent me on my way. I highly recommend any of the Cassidy locations but this one with Saul and the boys is particularly outstanding!

In
Review №82

Came in for a scheduled oil change. Left satisfied with the car running smooth. Did a great a job thanks guys!

Cl
Review №83

The service was quick and the technician were very friendly and helpful. I also thought the pricing was very reasonable compared to other places to get your tires replaced.

Mi
Review №84

The Berwyn store manager Dave does a great job communicating options and pricing.Ive been going to Cassidy for years and highly recommend them for your next tire purchase or repair need.Mike H.

Be
Review №85

Great service. Friendly people.

Al
Review №86

Great service!

Jo
Review №87

The employee who checked me in was very personable and friendly. I left my car and my tire was repaired in 2 1/2 hours.

Br
Review №88

Cassidy has always been a great place for me to have my car repaired oil changed and tires rotated. They are on time and never “up charge “

Am
Review №89

Very quick and easy. Was able to eat across the street and have it ready for pick up when I was finished. However, they didn’t seem to fill up my air after patching because the notification was still there.Update: got a call shortly after posting review from worker to apologize about the light and asked to come in when convenient so they can shut it off free of charge. Glad to see that reviews are seen and followed up!

Rh
Review №90

Great customer service on a Saturday. They fixed my punctured tire quickly. Also found another nail in another tire which they checked in water to ensure it did not need repair. Service was completed within 30 minutes. First time there. Would visit again and recommend. Price for rotation and repair were competitive to the area.

Ke
Review №91

The staff was very nice! I called them at 4:30pm and arrived at 5:00pm. They fixed my slow leak without a problem. I was out before the closed at 5:30pm. I thank the team again for helping me out last minute!!! :)

Fr
Review №92

As always! A professional and kind staff!!!

St
Review №93

Alfonzo at the front desk today was and still is an MVP. Not only did he educate me on car parts, he saved me money as well.Went in thinking Im about to get ripped off, went out with what my car needed and a smile. Definitely is and always has been my go to place.

Sh
Review №94

As always, great customer service, fast service, reasonable price - I always come here and recommend to others. And - Dave is awesome! Anytime I call in advance and/ or talk to him in the shop, he is professional, nice and reassuring that all will get taken care of. Thanks much for running a great shop!

Ab
Review №95

Very friendly service. Made an appointment at 1:00pm for a oil change. They took me in a timely matter. Left satisfied. Will be returning.Thank you.

Dj
Review №96

Service was good. Went on a recommendation.

Ja
Review №97

Making the appointment was easy! I was even able to get a next day appointment. My car was taken quickly and was serviced in a reasonable amount of time. I definitely recommend them based on their prices, quality of work, and customer service.

Ke
Review №98

I had a very pleasant experience.

DE
Review №99

Very Efficient Professional good service And the pricing is also good

Mi
Review №100

I highly recommend Cassidy Tire and Service for all your car repairs and purchases. They are a really great team and very knowledgeable. After my first initial visit with them, their honesty, friendliness and customer care impressed me so much that I continue to take my car there. And more importantly, they have my trust!!! I have strongly recommended them to my friends and family.

Information
8 Photos
100 Comments
4.9 Rating
  • Address:7000 Ogden Ave, Berwyn, IL 60402, United States
  • Site:http://cassidytire.com/
  • Phone:+1 708-689-1369
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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