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Crash Champions Collision Repair
6236 Ogden Ave, Berwyn, IL 60402, United States
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Crash Champions Collision Repair
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Mi
Review №1

My car was side swiped and I brought it in for repairs even though the repairs were minor. I was able to get my car back in a week or so which worked out great for me. I loved the communication we received via text about the stages the vehicle was in and when to expect the vehicle to be ready.

el
Review №2

Yvonne was very nice and helpful! Martin was very informative, reliable and honest! My truck looked great! Great service! Amazing place ! I would definitely recommend them!

Ga
Review №3

Almost 6 weeks to repair a simple bumper fender bender, poor communication, left me literally out in the rain at pick up. Didnt fix everything accident related.

Mo
Review №4

I would ABSOLUTELY RECOMMEND this shop!!! They couldnt have provided better customer service!!!!! The staff & work they did on my car were beyond my expectations, they were OUTSTANDING!!!! THANK you again for EVERYTHING Crash Champions!!!!

Ga
Review №5

Someone hit me coming out of a parking lot. Her insurance sent me to Crash Champions. They were super professional, finished ahead of schedule and left my car looking better than before the accident.Tony and Jesse kept me updated throughout the whole process and were awesome to work with. I will definitely recommend them to everyone.

Ca
Review №6

I went to Crash Champions Collision repair to get new tires and Martin took care of me and my car. He was so knowledgeable and so nice to work with. I enjoyed my whole experience from the easy drop off to picking up my car just the next day! So fast and professional. He offered to have my car cleaned while I waited and my car looked the best it ever has with new tires and a fresh wash! Definitely recommend working with Martin, he took the stress off of getting my car problems taken care off. 10/10!

Br
Review №7

They finished my car in a timely manner, great service, I highly recommend crash champions.

Ma
Review №8

Horrible experience with this shop. A few months back I had an accident and was told by my insurance to bring it here. I had front left collision so they had to pull the frame and replace the suspension. I also had them replace my rear drum brakes for an additional cost of $250. After everything was said and done I noticed there were a lot of vibrations in the steering, so I inspected the tires and noticed a total of 3 lugnuts missing, while looking under the car I also noticed that my car was dragging its splash shield. I took it back to the shop the next day, they went out and bought me a new set of lugnuts and put new retaining clips on my splash shield. A few months later I had my wheel bearing replaced with my personal mechanic and he informed me that the springs on my drum brakes where not on right. He showed me the brake shoes and the top half was worn down to the metal while the bottom half was practically brand new. Today I was getting ready to do my oil change and as soon as I open the hood I immediately notice that the hood strut was missing and the plastic panel in front of the car wasnt secured right either. I am infuriated that many months later I still continue to find their amateur mistakes. Who forgets retaining clips, lugnuts, AND a hood strut??? What gets me the most is that you guys let me drive off with half functioning rear brakes. Bring your car here at your own risk, I wouldnt even trust them to clean my windshield.

Al
Review №9

Extremely unprofessional. My completion date was changed multiple times and even then it still was not ready for pick up until a day after it was supposed to be done. When I did recieve my vehicle it smelled awful inside, I had to get it detailed to remove the rancid odor. Would not recommend doing business with them.

Cl
Review №10

Kudos to Marvin and Mario who treated me like Kit gloves. I was met with very courteous and respectful people who did outstanding work on my vehicle.

Jo
Review №11

Took my car in after an accident. It was in For a rear bumper and front bumper. When I went to pick it up I notice they only had buffed the rear bumper and repainted it. I was told it was a brand new replacement. But you could clearly tell. So I called and asked to speak to the manger. Which he said he would take care of it. Yet again I picked up my car after they had it for over a month and still the rear bumper is the original with buff marks and different paint tone. I would not recommend taking your car in to this place. Horrible service.

Da
Review №12

Spectacular place! Took me in the next day for an appointment and had it ready earlier than expected!! Customer service by Yvonne & Mario was delightful and very informative. Looks like nothing ever happened to my Rav4!!🥲 Totally worth every penny!

Pa
Review №13

They were very helpful and very friendly with all the questions I had and I got a text message everyday to keep me informed of the progress on my car. My car looked perfect and was cleaned very well, inside and out. Will use them again if needed.

Sh
Review №14

They were timely, communicative and SUPER PROFESSIONAL. They took really good care of my vehicle, they even cleaned the inside and outside after the job. I highly recommend them to anyone for business needs.

Ca
Review №15

I was referred by Geico. The staff kept me informed of the repair status throughout the process via text or calls.Professional and courteous staff. Excellent work was performed. My car was ready for pick up one day earlier than estimated. I plan to use them again.

Wi
Review №16

Great work. quick response time. professional staff.

Sh
Review №17

Everyone from Yvonne in the front, to all the service guys in the back were amazing. I had contact with Berwyn and Plainfield locations. They bent over backwards to be considerate and helpful from start to finish. Honestly I have never had this kind of service before. They spent so much time removing and installing 2 carseats, which they didn’t have to do at all. Additionally my car looks perfect. I will never go anywhere else.

Ph
Review №18

Hands down best body shop! Quick and great work. Very friendly staff.

Ta
Review №19

This was my first time at this shop. Pleased with the service and also liked the fact that the rental car company was right across the street and Crash Champions returned the car back to them for me, so it was less run around for me. I will be returning customer if I need any work in the future.

Lu
Review №20

They left my car looking as if I was never on a car accident. They’re great

Lo
Review №21

They were thorough and fast. Martin was always reliable and informed me at every step!

Le
Review №22

I was referred to this location from Geico to have some repairs done. The customer service from Martin and Yvonne were both exceptional! Martin was very thorough with explaining the process and expectations of what kind of work needed to be done with my car, and Yvonne was very accommodating and helpful with providing me a loaner! Thank you!

Ra
Review №23

Took my Toyota to get a simple rear bumper painted, they told me it would be finished in one to two days. It took them 5 days and the work was not great. Learn from me and take your car to a different bodyshop.

Be
Review №24

Crash champions has the most wonderful people very professional and warming folks I have met. Did an awesome job on my vehicle I’ll be back for other services thank you crash champion. Special thanks to Yvonne Campos your the greatest

Am
Review №25

Extremely helpful, patient and excellent work for my Car! It was hit parked in front of my house, bumper tore completely off. Crash Champions arranged immediately to tow from my place and completed the work beautifully. They worked directly with my insurance, Geico. So easy all of it. I couldn’t pick up my car and they were helpful and patient there as well. Will use again.

Te
Review №26

Extremely satisfied, finished ahead of time and quality of work was great

2O
Review №27

I was referred to crash champions by my insurance agent ( Shout out to Jose Ortiz with StateFarm). After waiting a month on the other parties insurance company to have my vehicle fixed since my wife was not at fault, we went with crash champions in Berwyn. Let say the work these people did, was great and great is an understatement! However, what really blew me away was the costumer service they had. Very nice, genuine people. Special thanks to Yvonne, Martin, and Mario. Keep up the great work.

Pr
Review №28

Great people to do business with ask for Martin

Je
Review №29

When I called the next day, the lady was so helpful! She went and picked up all the items that were forgotten in the car and held them for us. She even called me back to confirm.

oz
Review №30

I had two vehicles repaired with you guys, great service. Rob,Martin n Roger took care of business. Thank you guys

Ma
Review №31

Ghetto place, run away from it. Horrible work.

Ki
Review №32

Roberto and the gang were fantastic! I would highly recommend and Ill only do my repairs with these great friends 💯

JO
Review №33

Good work at a fair price.

J
Review №34

I was very impressed with the work done and how fast they did it, It was recommended to me by my insurance company Geico and I got to say I am super satisfied with Geico and their partnership with the repair shop I would give them more than a 10 star review if I could.

Oy
Review №35

Careful when you use this guys. Geico insurance will send you here to get scammed

Fr
Review №36

Had rear bumper damage I brought it in they told me a timeline they adhered to the timeline they kept me abreast of the process they picked me up and delivered the vehicle and the work was very satisfactory

Ma
Review №37

They did an amazing job on my fender. Looks brand new, and they turned my car in fast.

Fr
Review №38

Fantastic work done on my Acura ILX. I thought she was a goner. Thank you Martin and Fernando for all the hard work.

Ke
Review №39

I definitely wouldn’t recommend this place to anybody. They are very unprofessional and lazy. Not only is their service poor quality but they are full of empty promises and not reliable at all. If you like your time wasted and your money played with come here.

Iv
Review №40

SCAM SCAM SCAM....!!!!! I took my car here to get fixed by my Insurance(statefarm) after having my car vandalized completely by a lunatic(who knows)Ok so I dropped off the car Monday so they can start the estimate.(some side info: my car has aftermarket air ride suspension 7 switches)Ok so I get a call from John about 3-4 days later telling me that the Insurance is going to consider my car a total loss and that the insurance had took my car.As speechless as I was I told him who authorized the insurance to take my car without permission...His response was take it up with your insurance but you cannot call them until 48hr later........(The reason for the toatl loss : paintjob was going to cost $6,000 which is 60% value of the car.etc etc etc....)Ok so I immediately contacted my insurance and I was told that John gave me misleading information that the car was actually still in their possesion.She adviced me to get the car asap and also adviced me that I had two options : get the cash value of the car and junk it or keep the car,get the cash value minus the salvage fees..... I go pick up the car and John has this expression on his face like uh no that car is no longer yours you cannot take it but angry at the same time, so I told him Yes, I am taking MY CAR because my insuranace agent told me to do so. Ok so he acts like I am lying and Im trying to steal MY CAR....He then calls my insurance and duuuhhhh my insurance tells him yes he can take his car home.Ok now here is were it gets tricky, I am a professional auto detailer and have been working with a lot of used private dealers,car dealers, etc to know all the scams that body shops do to earn a quick dollar.(I might be wrong but this is the impression John gave me again this is my opinion and this is how John made me feel......)John made me think he wanted me to total my car and then he was going to turn around buy it from my insurance for the SALVAGED VALUE ($700), fix it and sell it for A LOT MORE MONEY.Remember my car had air ride suspension which is a value of $3,500 alone.It was daliy driver/show car.(Dont believe me check out my pictures...)He must have assumed I was young and dumb and didnt know what the hell he was talking about . Just my .02 cents on this shop also the fact that the wife is not very polite either.Only real friendly person is the owner him self.....

Fr
Review №41

Poor service very inattentive and rep flirts on phone you walk in no one greets you you have to ask for help rather than a customer service. Unorganized and overpriced

Ni
Review №42

Crash Champions are the epitome of excellent customer service. They are very attentive and perform quality work. All of the staff is friendly and knowledgeable.

Ca
Review №43

Good repair shop

Ca
Review №44

This place took great care of my car!! I’m so thankful is finally done, fixed, looks brand new and ready to go thank crash champions team you rock !!

Ma
Review №45

The service at this shop was great. customer service was very friendly and helped me and explained everything every step. I got my car back 2 days sooner than expected. and they gave me a courtesy car to drive while my car was being repaired.the quality of work was very clean and professional. they even cleaned my car inside and out completely and adjusted tire pressure...very happy with the service.

Sh
Review №46

Got my vehicle back after them having it for about 5 weeks and it looks great. Aside from the poor communication (they didnt call with an update as promised) they do great work and are really nice, professional people.

Lo
Review №47

Yvonne was excellent! The team that actually fixed it were amazing! Crash Champions Collision went above and beyond to accommodate me with my vehicle. The vehicle looks even better than before. I would definitely recommend them for any repairs that are needed.😊

th
Review №48

The customer service was great! They not only fixed my car quickly, but they kept me updated on the process. When I picked up the car, they had also cleaned it inside and out! My car looked like new!! I was a very happy customer!

Mi
Review №49

This is a great place to get your vehicle repaired. I have brought all my vehicles to this place. They are quick, friendly and always do everything with a smile. Im always happy to see Tango whenever I have a issue with any of my vehicles. Thank you Tango and Crash Champions!

Ro
Review №50

Thanks for the work well done

Ar
Review №51

Great job. Repaired broken window, painted scratches, and replaced radio. Done quick, looked great, and interior was immaculate when they were done.

Tr
Review №52

I was informed shop was under new management and ownership. I went there a year ago and was very satisfied with the service and prices. This week I returned to try to get some more work done and they tried to demand I get work done that wasnt needed. Lied to me saying they could only get a hood from the dealership when I called around 2 hours before receiving their call and first auto part supplier I called had one for $360. They wanted to charge me a $1000. When they probably would have bought it aftermarket and charge me like it was an original parts. I am also a mechanic hired at a huge corporate company, so I know what was neccessary to repair but my shop dont do body and paint at my location. There is probably not a part in the world that is an even price so first crook mistake. They tried to force up sale and rob me. Leave that for insurance claims and treat the individuals with integrity, duh....but I will give credit, if they still have the same mechanics, they do actually do really good work, but they will definitely reach down deeper in your pockets than is necessary. No thanks, thank goodness for capitalism. We have options.

Ro
Review №53

When I got rear ended, the at fault drivers insurance sent my car to Crash Champions for repair. Never having been through this process, I was apprehensive about how good of a job they would do and if my car would ever be the same. My primary contact was Mohammed, who made sure I was happy and my car was the same if not better than it was when brought in. It did take some time, but I was satisfied with the end result and Mos great customer service made the process as painless as possible. Would recommend.

Ra
Review №54

Great service very fast and efficient and they keep you updated every step of the way. Von was really friendly and kept me up to date with everything even got my car back before the estimated finish date. Will definitely recommend to all my friends.

Wi
Review №55

Best collision shop I ever been to in trust me I have been to quite a few. I got my car towed to this shop Wednesday night. I got a call saying that my car was ready for pick up at 5pm yesterday. I was very shocked because I was expecting a week or 2. I get to the place and seen my car and it looked like a new car. I mean the person I worked with was named Moe. And when I tell you he fixed extra things that he didn’t have to fix he fixed my damage and more. Really nice respectful guy, Wish I can give this place 10 stars. I highly recommend this place you will be completely satisfied.

Bu
Review №56

Fast, Easy, and Excellent customer service!! Highly recommend visiting for service.

J
Review №57

I got a paint job done in 2017 by them. Hood, bumper, passenger door. Their workers dirtied my new carpets that I bought earlier that week with their work boots that were covered in the same paint as my car. They took no precautions. They also managed to dirty the entire driver side with paint and dust from the material getting shaved down. They didnt remove my door handle to paint it separately, so ever time I open my car I can feel the paint on the back side of the handle. Less than 1 year later and the paint has bubbled on my hood which I noticed after I came back from duty. Terrible costumer service. Very dismissive. Terrible communication as well. No updates.

TA
Review №58

Great customer service

Ch
Review №59

They were very easy to work with.I hope I don’t have to see them any time soon but glad they took care of me.

Ad
Review №60

Fast service. Friendly. Reasonable prices.

Ch
Review №61

Fix my vehicle that had been in an accident

Pe
Review №62

MOE and TANGO are great people in that location on Ogden Berwyn, very humble and down to earth honest and kind. Fixed my car in 5 days when other body shops told me they cannot fix unless I give them 20 days.My car looks great and runs great, thank you guys.

Ki
Review №63

MOE, MOE, MOE, MOE, and Tango and the entire crew made our repair experience painless. The shop was communicative and friendly. They got the job done as promised and looks fantastic! A++++++++ Crash Champions is the best car repair service ever!

M.
Review №64

Not that I have been to many, but this is the best collision repair place I have experienced! I am very pleased with the work on my car, the professionalism of the staff, and most definitely the quick turnaround on the repairs! Mo, youre the best :)!!! Keep up the great work guys!

or
Review №65

Friendly staff, does great work. Constantly communicated what was going on with my car and price of repairs. Moe did a wonderful job on my car!

Je
Review №66

Moe was awesome there, got me in fast, I got my car faster than I thought, he even did some touch up on my rear bumper I didn’t even ask for, he surprised me with a clean car too.I loved the place.5 stars for sure.

Al
Review №67

Moe helped me with my insurance claim and also with additional body work. He pays attention to detail and is an amazing customer service representative. I will definitely come back because of Moe, thanks again!

Bo
Review №68

Car was rebuilt 5 months ago. Still having wiring issues. GM just found the wiring harness Smashed between cab and frame. Didnt replace the gas cap liner during initial repair, never called like they said they would to fix it when the part came in, when I called them I got the run-around. I believe these guys low balled a repair quote on a truck that should have been totaled, now im stuck with a lemon that is constantly having issues. They might be able to handle a dent in a bumper, but anything major, stay away.

Kr
Review №69

Got my car 2 days faster than I requested. Tango was great. Whole crew was very friendly. Would recommend!

Vi
Review №70

They did a great job fixing my vehicle up after a collision. Looks like new you could never even tell that it was in an accident.

Ch
Review №71

Customer service was great, mohammed was really cool also. they actually completed fixing my car a week before the estimated time. i would recommend.

Lo
Review №72

Excellent work, staff is very friendly. My car looks great. Appreciate the work they did.

Ke
Review №73

I want to preface this review before I continue with what happened. I want Crash Champions to be a successful business that is able to compete with the rest of the collision repair centers. With that being said, I want to provide them with feedback about their quality of work. Frankly, I was very disappointed with the service to my vehicle. I was involved in a rear end accident, and I decided to bring it here. Customer service was excellent, with Molly and Tango helping me through the paperwork and I was on my way soon after. I got the automated text that it would take about a week, but later throughout the week, I got a call that they said theyll have to keep it longer until Tuesday of the next week. I was fine with that as long as the car was looking good. I get a call to pick up my car like right before they were going to close. I rushed over, took a very quick look at the car, and left. When I got home, thats when I realized something was wrong. The backup camera was very grainy, and when I looked at the trunk area, I was shocked to find out that the paint on the trunk was all chipped, the exhaust tip wasnt reattached, the trunk hinges were missing screws, and the camera was a cheap aftermarket one that wasnt the same resolution as the OEM. I was pretty livid, and took the car back the next day. Now, they took it back at their expense for another 10 days to fix my car, but ultimately the car looked fine when I picked it up this time. I made sure to look through everything. This is not meant to bash Crash Champions because I know their employees have talent. Like I mentioned before, I want them to be successful, but the customer also has a responsibility to look over the work done to their vehicle. Im just glad Crash Champions were humble enough to fix their mistakes.

Ja
Review №74

MOE IS THE BEST VERY GOOD JOB I recommend it. Very friendly the best place I know thank you very much.

Ma
Review №75

Great service, and the staff is super friendly and professional. Thanks guys. 100% Recommended.

Pr
Review №76

This place is amazing!! The representative Yvonne was very helpful with getting my baby (Chevy Sonic) fixed!! Definitely recommend them to my friends and family!! Thanks guys!!

So
Review №77

I will recommend everyone I know to go to Moe at crash champions Berwyn, he made my day last week, got me in fast, he was very kind, made me a coffee, Moe made sure that he calls me to inform me when he received the part then updated me with all the procedures, and he delivered my car as he promised.Best service I ever had.

To
Review №78

They get the job done right. Great customer service the owner was very nice. I will continue doing business with them. Their paint work is great no drips no runs.

al
Review №79

This place is just amazing, i was dealing with MOE, hes awsome, fixed my car before the promised date, called me to surprise me that my car was ready, then i got a rose when i picked up my car..THANK YOU GUYS FOR A JOB WELL DONE

Di
Review №80

They did a beautiful job on my car! Highly recommended!!

Je
Review №81

I was more than satisfied with my whole experience at Crash Champion. The service was excellent, my repair was done in a timely manner and it looks good.

St
Review №82

Thank you MOE for the great service, you made my day, fixed my grille and you even detailed my car, you got the best personality ever.Got bless you

Mi
Review №83

Great service At crash champions Berwyn, especially with MOE, he was amazing, ordered my part yesterday and I received it today, he installed it while I was waiting...I’ll recommend family and friends to go ask for Moe there.

Se
Review №84

Great service and the best prices I have found. Staff was extremely helpful!

Su
Review №85

Thank you MOE for a great service, and such a kind person, youre a big asset for your company.

Ma
Review №86

Great service, hit up Moe if anyone ever rear ends you

Ka
Review №87

Crash Champions is phenomenal- consistent updates on progress, ready days ahead of time, reassuring and my car looks brand new! Returned it to me much cleaner than I’d left it!

An
Review №88

Moe is a great person, he was very honest, he answered every question I had about my car, he delivered everything he promised me, got my car like new, we need more people like this man the world will be a better place.Thank you moeThank you crash champions Berwyn

Ni
Review №89

They never fixed my dent on my right side of my vehicle door as they claim they just cover it up. I only found out when I took it to another shop when they told me & they did a horrible paint job I had two different yellow colors on my vehicle. Im guessing they bag my money instead of buying the factory issued paint & used a yellow they already had in store. For future advice to customers always take pictures of inside the vehicle & outside before you give any shop your vehicle for legal reasons protect yourselves from shops like 3D Collision Repair who will rob you blind.

Re
Review №90

Bad experience with them telling u they will keep you posted on the outcome of the car. They never call. Parts are ordered and then the parts are the wrong ones, there goes another week I had to wait without a car. I would not recommend this place to my enemies!!

Mi
Review №91

My vehicle was rear-ended during an auto accident. The person that hit me had State Farm Insurance. 3D Collision came highly recommended from a person I know and it just so happened they are a certified State Farm repair shop. This was the smoothest process Ive ever experienced. State Farm sent the claim info directly to them, and from there 3D Collision literally went above and beyond to tow my car, inform me of the status, get my rental car set up and had my car back to me by the end of the week. Excellent customer service and excellent work on my car. Its like brand new again! THANK YOU LETTY AND TEAM!

Je
Review №92

I had taken my 2014 to crash champions in Berwyn i was given several options by my insurance agent he suggested crash champions in Berwyn they did an amazing job on my Dodge Durango I couldn’t be happier they were there from start to finish. Returned my truck in spectacular shape even cleaned it beyond belief when i picked up my Durango i was also given a rose 🌹 I would like to thank you for your service and will definitely recommend you to friends and family. Moe you did an amazing job you and your team are absolutely amazing 😉 . Thank you Moe

ju
Review №93

Moe was the best, fixed my car with no issues, very professionalThank you crash champions

ja
Review №94

Moe was very helpful and he made sure that the car was in the best condition even better condition that when I first purchased the car!!!! I would definitely recommend Crash Champions to any and everyone.

Di
Review №95

Great customer service, quick repairs and very well done!

jo
Review №96

Great customer service and a great group of guys. Kept me informed at all times and did a great job

Th
Review №97

Great

Yo
Review №98

Love this place great quality work and customer service !!! And their quick without compromising quality. Don’t trust any other place for car repair.

po
Review №99

When our car came back the engine had some issues and our car was very dirty inside in addition the steering wheel shakes when I speed up over 45 and obviously dont know what their doing at all also a place where they tend to ignore you, dont even bother wasting your money here. DONT RECOMMEND AT ALL

Jo
Review №100

Had a accident on my 95 Caprice where I was side swipped. They fixed it in a timely manner and you cant even tell where I was hit. Great work! Friendly customer service. What was even better was the fact they where able to work on it no problem. I called several shops in the area and wouldnt even look at or touch it because its pre 2000 actually made of metal not this plastic and fiberglass nowadays. Will be back with more work and my many restroration projects!

Information
69 Photos
100 Comments
4.2 Rating
  • Address:6236 Ogden Ave, Berwyn, IL 60402, United States
  • Site:https://crashchampions.com/berwyn-auto-body-repair/
  • Phone:+1 708-749-0300
Categories
  • Auto body shop
  • Auto dent removal service
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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